Camila was very knowledgeable and explained every doubt that I had, very patient. I am content with my decision of switching! I definitely recommend this store. Thank you Camila!

The ladys at the store were extremely helpful especially Lilli. This is going to be my go to store for now on.

At&t lady was very helpful and referred us to where we needed to go from there.

I stopped in last week to get help with my new Google Pixel 5 and Ahmed Shaheen helped me get it all straight and finish setting it up.He was very polite and professional and even kept me informed what he was doing. Even the lady there came over to check my phone as it was updating. I will make sure to let anyone that speaks about getting a phone know to stop in to this store.Thank youA.Z.

Cami was very professional and help me with all my needs!!!! The service was awesome.

Ahmed provided top quality,fast and reliable service!A very nice gentleman with a great attitude.I’ll defiantly ask for him when I’m ready for my next purchase.

The customer service provided by Janika at 7900 W Sunrise Blvd Plantation Fl was professional, awesome and wonderful. The wait was long because she handled the store by herself and multitasked with several customers in order to take care of our needs. Cudos to her because it is not easy. Thank you for the great customer service you provided Janika! I hope they give you a raise and some type of bonus

I walked in today and was great and provided outstanding service from Chris 🥰🥰🥰 Such a professional young man. He helped me and showed me how to switch from iPhone to Android after I went through my second iPhone in two months! He helped me backup my iCloud Photos to Google Photos then helped me move to a more affordable Android than stay with overpriced iPhones! The store manager should be so proud. Thank you so much Chris you earned a lifelong customer I’ll call back soon for more business 😘

Ahmed is knowledgeable, helpful, and a great multi- tasked. He helped us with our problem quickly and courteously, Ahmed is the one to see.

The professionalism, customer service and welcome you receive when you walk through the doors is like no other. Michael Gabriel is the store manager and he is my Telephone God. He trains his staff to be attentive at all cost. They multi task very well and are committed to the customer. You walk in with a problem and walk out smiling with a solution. I have been an AT&T customer for over 15 years and managers like Michael will always have me as a customer.

The manager Mike was super nice and down to earth! He told me what to expect on my next bill after I upgraded. I mean, I asked a lot of questions (mainly the same ones) he didn’t get frustrated with me, he remain calm and professional.

Just had a wonderful costumer experience with Chris! Very informative and pleasant person.

Great service at this store Manager Mike is awesome also the team Val & Chris, this will be my store going forward thank you for the help as well.

This store is great never had any issues love the team & the manager Mike is great helped me with my issue. Ive been a at&t customer for 20 years and this is my store of choice.

I had to waited over two hours & them still couldn’t fix the phone issue

Do not make the mistake I made by walking into this place especially as a NEW CUSTOMER!!! MANAGEMENT IS RUDE. customer service is a joke here. They make false promises. And always say they will give you a call back and never call back and then you will also get hung up on. MIKE is so rude and mean laughing on the phone as if people aren’t struggling now in the world. I regret the day I walked into this place. Oh and Chris shame on him for being a liar

Awesome store Mike the Manager is great his team are trained really well love the store it’s clean and safe thank you again.

This store is great. I upgraded my phone to the new LG V60 with a trade-in. They gave me HBO Max free with my upgraded phone and new fiber gigabit internet plan. Thank you Valentina and Chris, great service!

The staff was really helpful while I was trying to pick out a new phone and plan. They were patient and didn’t make me feel rushed. Thank you AT&T!

Always a great experience Mike the store manager always provides great friendly service and very attentive to everyone.

I went to this store to get a phone and this handsome man name Michael was very helpful and kind I recommend everyone to go there and talk to him you will not regret it

*** have to update this - 2021 ***while I INITIALLY thought the experience was good here - it actually wasntthe manager - not 100% sure of his name - black male - maybe Michael - told me that he was POSITIVE that I was going to start receiving the bill credits for my iPhone that I traded in - which I only traded it in because he said it was a $700 credit - WELL - that never happened - so I ended up paying FULL PRICE for an iPhone I didnt really need and only bought because of the trade in value and prompting by him!!!he kept telling me that it was showing in his systemREALLY???then how come it didnt show in any other system or when I called AT&T???and I wonder what happened to my iPhone...HHHMMMsuper nice people at this locationthe young lady helped me call to get a replacement phone then when i got it helped me transfer my old phone to the new oneservice with a smile 😊

5 star for amazing service from Ahmed

Dont know the folks reviewing this store, but Id just like to ask you to be really careful shopping at this store. This young dude told me I couldnt upgrade my prepaid to a post paid unless I got another line. And he setup another line for me, even lying that he took care of the SIM cost, when its obviously free (obviously I didnt do my homework online before going). I come back the next day and hes initially not maintaining eye contact and later sums up courage to say he told me I couldnt get to do it in the store. All same, it is all good. My sincere advice if you need AT&T service, go to the Tower Shop. I would be very weary of what you are told at this store.

By far the worst experience I’ve ever had. No wonder they only have 3 stars. Looks like everyone has the same issues TERRIBLE CUSTOMER SERVICE. TERRIBLE MANAGEMENT. They lie to you so you get your lines and after that don’t care about anything else. This is the worst AT&T store. Totally regret leaving my old provider after this horrific experience. Save your time and go to another store.

Mike was able to help with my issue very quickly and professionally!

Started put great, the service was good and now its been almost 6 months since Ive ported in and my equipment has yet to be paid off. I have come back to the store since March to see if the equipment had been returned and I just get yea if should have been returned. Customer service cannot assist because my phone and watch from my previous company T-Mobile was taken from the store they cant track it. I go back to the store and the only person that can track it is the stores manager. I have gone up to the store and left messages and no return calls, I have gone to the store and spoke with the manager and I am told Ill check Monday on Friday. This has been 6 months. I owe T-Mobile almost $700 and the store makes it seem like a joke. They werent laughing when I bought my business to them and now this is about to effect my credit report. I went back today and was promised they would track what happened to my phone and watch and AGAIN I get no return call. I will be reporting this to corporate and once this is settled Im going back to T-Mobile. I never had a bad experience with them! I switched because I have U-Verse and I was told that I could bundle services which didnt happen either. The worst experience with a phone company. Poor business ethics.

Chris! At the front desk, with the funny haircut, seemed like if he had a bad day and take it out on customers.Such a bad attitude, spoke to me like if I’m his son.Bad bad customer experience.

Its a great place i went here to put some time on my phone great service great service as soon as i walk through the door

Chris was great and gave great customer service.

Great customer service! Kevin was very helpful. I’ll be back to this location for sure.

Mike the manager in location, is awesome. Very friendly staff, that knows how to treat a customer. Found our new at&t store !! Thank you for all your help

Had a wonderful time at this AT&T got the price that I was looking to spend went to another AT&T I was about to spend double the money came to the right guy .Instead of paying double I’m actually getting it for half the price buy one get one look at that looking for the right AT&T manager come to this one best place in plantation

Tried to give this store credit by signing up for new service and ended up walking out all THREE times for them not being able to sign us up. The store also had a more expensive deal than the online promotions (at lease they tried to honor the online promotions). Not only did this location lose our business, but they also forgot what they did with our confidential information. Absolutely a terrible experience!!

Im here at 5:13 on a Sunday and the door is locked. The store hours read 6pm close time on sunday. I guess the workers at this store close whenever they want?

Wish I would’ve read the reviews before coming. Chris seems to live up to his reviews with his eye rolling and horrible customer service. Won’t ever come back to this location again.

Store was amazing manger was great also had so many smiling facing in there definitely coming back to this store I live in Oakland Park and drive to this store just beacuse there that good thank you for everything

Great Service!Mike The Manger Is AMAZING!Ill Definitely Be Coming Back!:)

Awesome service here at this store I will be back great manager and staff here upgraded my phone and got me tv & int with no problem thank you again

Great store and staff!! Got excellent deals for all of my services.

Very bad service like the don’t know what are they doing. I order an iPhone on a Tuesday trusting them that will be delivery Thursday at the store and is still Sunday and they don’t know when it’s going to arrive. Very bad service disappointing.

This place is great never have a problem when im there always great friendly and happy workers there defiantly recommend this store

Perfect Service & Great Personality That The Representatives have

Manager posted his own review with my cell phone

Didnt find any fault. Got the job done then got out.

Great service awesome employees will be back

Great service the manager is great awesome store

Great service here manager and employees are great will always go to this store I use to go to tower shop store but the service and employees are rude so this is my new store thank you for my new phone.

Untrained employee in the front while manager is in the back.

Bad service employees dont know what they are doing, Unprofessional employees

Cancel my order. did not delivery on promises

Great store great service

The manager was very professional and help me with all my needs

The service is awesome

Theyre the best

Great store !!

So so

Great service!

Great Service

Very knowledgeable

Great

Wow

Wow

The seller was very professional and very patient, clarified all my doubts, excellent service

Jm

When you hire a company again, dont hire this one.They lie, and the bills go up and up.

Excellent service and attention! Very good customer service and good promotions 👌🏻