Very professional and friendly. My sons trumpet mouthpiece got stuck, and they helped me got it out, and did not charge me. I was very surprised and happy about that. Very nice people! Highly recommended.

Got my guiter repaired in few mins.

Ingram and Brauns Music Shoppe is one of the very best and one of the very last music stores that continue to be Dedicated to support Band & Orchestra students, local school music programs and professional musicians in the Bay Area. They offer student & professional Music instruments For rental and purchase which is very rare today. Thank you so much for always helping our family!

Very friendly and helpful staff!

Awesome customer experience, bought a professional Piano from here and couple other music instruments. Great and knowledgeable staff

Im super happy I found a rental instrument/ music shop in Pleasanton. Its a cute mom and pop store. Its a pretty popular place for locals and parents who wanna rent instruments for their kids. It gets pretty busy.. so be prepared to wait for help from someone, esp when its school season. The location is convenient. Theres music lessons here as well.

Friendly and efficient service. Wide range of rental equipment available.

We have been standing in line for at least 15-20 mins. The guy behind the counter is talking and chatting about when he was in high school, showing the customer different damaged violins, and literally taking forever. I can tell that the gentlemen behind the counter are super friendly and customer oriented, but there is a long line. We have all been waiting forever!!!

Ingram and Brauns Pleasantons staff members Max and Nico are top rate professional staff second to none!! Very keen and EXCEPTIONAL customer and product service no matter what! Thats it after my last awesome visit to this store I am beyond convinced that their is no need to go anywhere else when the BEST music shop to be found anywhere is right here in town!!! Check him out you will be so glad you did GUARANTEED!!

Investing your money in a new instrument, a big repair, etc are all big decisions. These guys however are very trustworthy; if they think you wont need something they will outright tell you, Its your decision, but dont buy this.

A great place to buy just the right instrument for you. I got all the three Saxophones that I had owned.

They gave me just the right size viola, and are so helpful. They are right near me, so its just a short walk. I absolutely love the store!!

Amazing service

BEST MUSIC STORE EVER!!!!!!!!!!!!!!!!!!!!!!!!!🎸🎻🎷🎺🎵🎶🎼🎧🎤