Placed a order for brake pads for a 2015 polaris rzr 1000. I order brake pads prior to needing them so I wont have any down time when they need changed. I ordered them on 7-14-20. I went to replace my brake pads this past weekend 8-6-21 and the front brake pads are hitting my front hubs. I compared them to the ones that I took off and they are wider. I called today 8-10-21 to resolve the matter and they said they can not go back more than 6 months on their orders and they no longer have brake pads for rzr 1000. I have emails of purchase and pictures of brake pads hitting the hub and theres nothing they can do. Beware of ordering parts and if you get them for spares like I did you better check them before 6 months.
The customer service at D2Moto is phenomenal. The staff has gone above and beyond to assist me on a couple of projects.
Ordered what I wanted, received what I asked for, pricing was by far better than any others while searching for items. I don’t know the quality of it as I have not installed it yet. But we will see how that goes later. But at the moment I give a 5 star rating for pricing and receiving of it. Hopefully the quality will equally be a 5 star rating once installed on the bike.
Owner is very good mechanic, woman working there pretty much wants you gone and out of there before you walk in. She didnt have anything for my bike until I checked? Then shes not of price, you decide, thats too much, but their online price is better, rude and terrible service.
1995-2002 Polaris Xplorer 400 Rear Axle Wheel Carrier Bearings and Seals KitPoor business practicesThese bearings listed for 1995 to 2002 Polaris xplorer 400 4 wheeler wont actually fit a Polaris xplorer 400 newer than 1998 the listing is in correct they only fit 1995 to 1998 and after trying to explain this to d2moto they continue to list them incorrectly. I purchased these for my 2000 xplorer 400 only to find out they are incorrect and after contacting d2moto they accept them for a return but Im responsible for the return shipping which is more than half the cost of the bearings purchased. Does not make sense that I am responsible for return shipping on a item that is listed to fit something that it surely does not. So buyers beware. You are responsible for there mistakes so make sure you do your research before you purchase from d2moto
Do not order from them. they do not respond to messages regarding orders that are not shipped or received
Ordered my chain and sprocket on Wed received on Friday. Of course I am only 30 min from their facility. Very happy so far with them.
I forgot i needed to replace my chain and sprockets and ordered one from them. Somehow the address was screwed up on the chain but the sprockets that i also ordered from amazon came in three days so 5 days later called d2 to ship me another chain was told it would be here the next day or in two days because i live 40 minutes from them going on 4 days later i still dont have it and i cannot ride. Great price tho !
My brake pads were delivered on time, two days. The correct parts were delivered...the first time, no corrections needed. And these pads are amazing...if these pads will bring my fully loaded Kawasaki Concourse to a stop, they will stop anything! Very responsive, LIKES!
Purchased parts for my dirt-bikes online, good communication and customer service, affordable prices and reasonable shipping time to east coast. Recommended.
Unbelievably fast i ordered Tuesday got the parts Wednesday thank u
Ordered a speedo cable for a GL500 and the cable they sent is less than half the length it needs to be. No idea how someone could think this was even close to the same part.
I ordered parts 2 weeks ago. Emailed to see what was going on after about a week and the company said they were moving and it was affecting the shipping. Thats fair but there was no warning about the delay ahead of time. Now a week after i emailed it says the parts were on the way but usps hasnt received them. This was 5 days ago. This is happening to many customers and many havent gotten a response. Will not be using them again. I needed these parts within a reasonable time and I am still waiting on them
You just cant beat the prices. Quality of parts are okay. Not the best but worth what you pay for them. Definitely worth checking out for yourself. Ill be back for sure.
Helful staff i love it
The chain/sprocket kit I ordered seems fine. Product is as expected and works well so far. The D2Moto customer service is absolutely terrible! Extremely poor communication! I got an email saying my product was shipped, and I was given a tracking number. The tracking never updated from pre-shipment so I finally called and was told there was a delay due to them moving to a new warehouse and to wait a week, give it time. Still no change in tracking status. This time I email them, they respond 5 days later saying my package was mishandled by USPS and is lost, do I want them to cancel it or re-send. I tell them to re-send and to please confirm when this is done. No response to this EVER. Finally I call them again. Now they tell me it has been re-shipped and should be arriving soon. I finally received it last week. Massive headache. I will never order from this company again, and I dont recommend you do either!
I love the Kevlar break pads... Most break pads grab to harshley for my comfort... Especially with my Buell xb9s already excellent break setup... And the price is right.
Ordered parts 2 weeks ago, received tracking and my package has been in pre shipment for a week. I emailed and still havent got a response yet
Bought a chain from them the colors dont match what they have listed. i sent it back and they received it 10/2/17 and i still have not got my refund back 10/11/17 buyer beware of this company and there shady sales there lack of time to process a refund in a timly manner shows how they care for there customers garbage company dont waste your time buying from them
I order parts from them for my cbr 600rr on a regular basis, brake pads, chains etc... and Ive never experienced any issues, fast shipping and great customer service
Amazing Price!!! great products and quick delivery!
Great prices
Thank you for taking forever and leaving me stranded!!!! they lied to me and charged me overnight freight. then im still waiting 4 days later. i am very unhappy with D2moto!!!!.