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Big 5 Sporting Goods - Pomona
309 E Foothill Blvd, Pomona, CA 91767, United States
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Big 5 Sporting Goods - Pomona
Comments
Su
Review №1

Big 5 is my go to store for shoes, outdoor equipment and workout gear. They have a great selection and great prices. The staff in the shoe department is so helpful, friendly and ready to get the size you need. The staff has always been friendly and helpful throughout the store whenever I have shopped there.

Jo
Review №2

Did not have what I was looking for.Going back Monday...Good svc.

Ru
Review №3

Easy to locate. A smaller size store, well stocked, good service. Pricing on items I was shopping for average.

Te
Review №4

Good costumer service. I bought a pool but a day later was messed up. It wont keep the air on

Jo
Review №5

Great staff you can really talk with. Lots of knowledge about proper workout and lifting techniques. Fully stocked shelves, they had everything I needed and a few items I didnt know I needed. Worth a visit.

Ni
Review №6

This place was OK... its a typical BIG 5. We stocked up before we went camping and got some MREs and life straws.

Me
Review №7

Love the knife department always cool stuff to look at. Sign up for their email and get some great coupons

K
Review №8

This particular store has the best staff of any Big 5 I have been to. Always prompt and friendly service. The store is usually well stocked and presentable. I have never had an issue at this sporting goods store.

Ba
Review №9

To be honest a selection sucks but thats how every Big 5. things ran out and its understandable. Sales representative Frankie from The Shoe section was very helpful especially after my wife asked for 7 pairs to try on.....maybe not seven but more than four pairs is already too much for me.

Ju
Review №10

The employee who helped us was AMAZING. 10/10

Ed
Review №11

Walked to the counter, was completely ignored by what I assume was a manager, looks around as though I dont exist, calls an employee who at that point i thought she called him for me but NOPE! They start discussing something about work while I stand and stare not more than 6ft away. They both walk away as im still standing there not once acknowledging me as a customer waiting, I was even staring at what I came to buy, but not a single care seemed to come from this place. So I went somewhere else, bought what I wanted and found better service. I dont know about the other reviews regarding service at this location, but I know I will never go back. Seriously, no manners.

Et
Review №12

Great help employees nice an helpful clean store

Gi
Review №13

Had a great experience here kind of started off bad though had them hold a product for me got there and they sold it but theyre manager Heather found it at another store and shes going to get it and bring it back to her store for me very awesome customer service way to save the day if you need anything for your children for sporting goods products this is the place to go thanks again Heather keep up the great work

Jo
Review №14

I go there buy shoes and some other things

Je
Review №15

They had want I wanted, plus great customer service. The guy working shoes helped with Addias outfit was extremely helpful... Love this particular store

na
Review №16

I had a great experience today the staff was very nice and helpful. One of the young ladies working there (I believe her name is Cara) took the time to check her inventory on the phone for me before I drove to the store. She went above and beyond to help me, I will definitely be shopping at this location more. Thank you!

Ra
Review №17

Helpful staff and nicely run store. When the cashier saw my veterans hat, she let me know I could get a 10% discount. (You do need proof of your veterans status.)

Mi
Review №18

Always a great place to by Tennis Shoes / Running Shoes. Usually can find a great pair for around $40. Seems staff is always very friendly.

La
Review №19

The shoe guy in the shoe department cant remember his name but he was very good at what he did not the guy with the glasses but the mix brother great customer service.

Cr
Review №20

The staff was really attentive and helpful. They helped me load up a heavy treadmill into my SUV, and overall they were really friendly.

Jr
Review №21

Great place for all sporting needs.

Ma
Review №22

Great people. Very helpful.

Je
Review №23

Friendly, helpful staff, all COVID safe. Large selection, good prices.

Ca
Review №24

I love coming here! They are always having sales on something so you get more bang for your buck. The people there are really helpful with finding what you need and getting the best deals. The cashier, I believe his name was Brandon, was very helpful, I believe he also works sales with shoes too occasionally since Ive seen him often there too. Customer service 10/10.

Ge
Review №25

I went to Big 5 to get a pair of shoes. The store wasnt busy but the customer service left a lot to be desired. I had to repeatedly look for the sales guy to ask him to get shoes from the back. Must admit I was a little flustered. Store was clean. The cashier was a champ. She had to take the anti theft tag off my shoes as I was wearing one pair of them out the door. Love my Nikes!

Ar
Review №26

Great place always got your necessitates for outdoors

er
Review №27

Salesman was very helpful and was able to help with discounts but the product i perched was defective and had to return it over all a B+ for this store in Pomona.

Ga
Review №28

So glad to always shop for all my sporting good.needs at this BIG 5 Sporting Goods store.

Le
Review №29

Awesome customer service, very clean very attentive staff

CH
Review №30

They have a knowledgable store MGR on everything I asked about, from ammo to guns and lock boxs for the above and knew the state laws for ammo and gun purchases shes Excellent

DJ
Review №31

Friendly staff and manager. Really helpful. Good variety of sporting supplies.

Ci
Review №32

People are always helpful and FRIENDLY we need that right now. You could see it in their eyes I tested this week for the covid 19 and my test came back negative praise God. My point being not once did they make me feel infected. Thank you Big 5 and God bless all of you.

Mi
Review №33

Great customer service has plenty of stuff in stock

Th
Review №34

Usual big 5 good selection

Sa
Review №35

Today at Big 5, I was buying my husband a fishing pole. They had more than enough associates working on the floor. They were all very helpful too. I also purchased some shoes for work. They always have good sale prices.

Ge
Review №36

Employee very helpful.. Found what i was looking at a good price.

X-
Review №37

The staff was really nice here! Very helpful and knowledgeable! Frankie was really kind and helped me get exactly what I needed. The sales are always good and if you sign up your email, you get even more offers then expected! Big 5 is always my first choice to check when I am looking for sports equipment! Thanks guys!

Ev
Review №38

Great Staff and service. Heather that works there is a great employee my go to Big5

Th
Review №39

Inexpensive, reasonably comfortable shoes that will last about six months. Selection not always great. It seems like a place seeking new direction, kind of lost. But good and helpful employees make up for a lot. The one manager there has been there forever and does a stellar job.

He
Review №40

Great staff, helpful and friendly. Always have what Im looking for.

Aa
Review №41

They had a great deal on clothes l from their daily email discounts. A great greeting coming and they knew exactly what I wanted and got in and out quick. No problem parking easy in and out.

La
Review №42

Hardly have what you need

Jo
Review №43

Never enjoyed going to big 5 so much. The staff here are very friendly knowledgeable and are a great help. Store is always stocked and ready to go. They can meet your needs for anything you got going on. From sports to outdoor activities to shoes to toys, they have it all.

Pa
Review №44

They always have what I need. Sales help is great.

Gl
Review №45

Need more stocking. Very few sandles for men. Low in tennis for women.

St
Review №46

Didnt have what I needed.

Em
Review №47

Came here with my bf for their black Friday sale. I got an adorable pair of moccasins-type shoes and a knit pair of slippers as a gift for my mom-in-law. After wearing my moccasins for a few hours, I realized they were going to break in and fit a little too big, they were already starting to flip/flop off my heels. I decided to exchange them, along with the knit slippers because I decided to get her the moccasins as well. They didnt have our sizes at this location, but the gentleman at the register was kind enough to look in the system for the nearest location that did have our sizes. The manager was also behind the counter, and I asked her if I would have a problem exchanging the shoes because when I bought them on black Friday, the system was down and they had to write out manual receipts. She was very knowledgeable and assured me it wouldnt be a problem. Both employees were very nice and helpful and made this whole experience a breeze. When I went to the other location for the exchange, the cashier there was also very nice. I really wish I wouldve gotten their names because they were all very helpful and pleasant.

Li
Review №48

I go there for my Sporting Good Things very nice people help me out a lot👍👌😎

Ap
Review №49

Got a lot of cool stuff. Nice service .

St
Review №50

Good shoes, good service

Bu
Review №51

Excellent customer service regarding returns. I highly recommend this store and location

Fr
Review №52

Customer service was the best. Love it

R.
Review №53

Good service! Help me from start to finish and there was no sales pressure. Very good clean place.

Ga
Review №54

Very friendly and knowledgeable employees.

Ri
Review №55

Great👍 I love❤ BIG 5

Jo
Review №56

People there soo call no smile,...

Do
Review №57

I have had good experiences in the past, but my last visit made me question whether I would return. Was looking for a shoe that was listed on their website, but the clerk in the shoe department couldnt be bothered to help me. Considering I was the only customer in the store, maybe a little assistance would mean a purchase, rather than my leaving and heading elsewhere.

Pa
Review №58

Great store! Clean, organized and staff very helpful. Found what I needed on first trip every time I come here.

Na
Review №59

Big t use to be a good option to buy sports items but in this store they do not have many options and it is disorganized. At least the stuff is friendly and nice

Te
Review №60

Went in looking for a Pittsburgh Steelers hat. They doubted they had one. They searched in case and found a couple. Very nice! My fiance got the hat he wanted. Yay!

Mi
Review №61

Awesome prices!

Da
Review №62

This store is organized/clean and staff was very helpful. Im happy the store manager helped me out with the Purchase of my Knife Thank you so much very happy.

TH
Review №63

Good deals! Special sales. A wide selection of products. Very good quality shoes.

Tr
Review №64

Went to Big 5 looking for shoes and the salesman for very helpful

Th
Review №65

They were helpful I like them . Let me do my shopping let me know that they were there to help me with anything that I might have a question with .

Ja
Review №66

These folks have good selection, fair prices and helpful employees. I go here for live bait too like nightcrawlers and meal worms when fishing at the Puddingstone.

ju
Review №67

Great customer service from Sarah.

Ka
Review №68

Not bad friendly helpful and pretty good stock.

Ma
Review №69

Big variety excelent prices

Wi
Review №70

People that work there should be knowledgeable of the products that were available and professional in their attitude they were available and I needed him it went away when I didnt Big 5 is always that way they did seem to have the standard of Maintenance as far as employees in the store they make it a real refreshing shopping opportunity for the Sportsman

Mo
Review №71

Need a bigger variety of sport supply.

Ge
Review №72

Best deals for sports shoes and soccer gear.

br
Review №73

Great selection - and very nice staff. Be sure to sign up for their online alerts - you can save lots of money - I know I have.

An
Review №74

Very helpful

Ha
Review №75

Manager is very nice. A gentlemans gentleman.

Je
Review №76

Staff are helpful! Miss the location on Holt though.

Da
Review №77

Love this place. Great staff. Good choices and prices.

La
Review №78

Great service! Alex Lopez in shoes was professional and helpful!

al
Review №79

Is a good place to pick up some gear at a good price nice staff, clean store, well stocked, u do need to tell them you need help with the gun department when u walk in if you need something from their they take a while to notice you if u dont

Br
Review №80

Although I didnt get anything for myself this time, my got something for her and her sister in law. I will be back.

S
Review №81

Great guest service, wide variety of sale items

Ri
Review №82

Excellent service, helpful and very polite employees. 100% 👍

Gl
Review №83

I was looking a shoes for hiking so I found those good price ..have variety products for different sports. good attention clients.

He
Review №84

Im fairly close to the location and I have 3 boys and a husband at home who are totally involved in sports! ⚾🏈🏀⛳🎾🎯🌊🎳🥊And I love it too🤗 In general I like the Big 5 company. Ive had nothing but positive experiences with all locations. During the holidays I had an exceptional experience with the customer service at this location on Foothill. My grandson wanted Heelys ( my oldest kids were into those, I had no idea they were popular again. At least for the Covina Hills 1st grade crowd 😋), so I start looking. Sold out everywhere. Then I started calling all over. More of the same. But this Big 5 came through. They had 1 pair left in a boys size 1! The show department rep was extremely helpful, professional and courteous. Best of all he offered to hold them ( during Christmas!! ) I get there and he had 2 pair waiting. He had done some further research and found 1 more in my grandsons size and held them both so I could have an option in style. While I was there I overheard another woman praising the same employee. Long story short, great place, great sales, great service/staff and ( apparently) a great management team ( who know how to hire the right people and have their store atxked appropriately for whatever sports or holiday season. They know thier clientele well. )

Ti
Review №85

Found a great deal on hiking boots. Pretty good selection for such a small store.

Mr
Review №86

Always Proper sales, employees helpful, managers go over the top with accommodating situations.I shop Big 5 from Murrieta, Upland, Lake Elsinore, Foothill If Never had a problem with management and accommodations/ Helpfulness.

Ch
Review №87

It was a good experience for me and my sons. I got one of the things that I came for. And one of my sons found a utility vest that he had been looking for.

Ic
Review №88

Again its just a place for boxing stuff to me but i mean they have other sport stuff.

De
Review №89

I got what I was looking for. Friendly people

Jo
Review №90

The store is a little small, and it is never crowded. I am able to get what I need in under 10 minutes, and I have never had to wait for a cashier to ring me up for ammo or other goods.

Va
Review №91

Great prices, prompt service, clean, and well-organized.

Te
Review №92

Came here on Black Friday and only one cashier! I wasnt going to stay in the long line so I left. HIRE MORE PEOPLE!!

Cr
Review №93

Good customer service, we can find many good variety of sports items

Bi
Review №94

Good price most stuff from China. Friendly staff.

Te
Review №95

Robert provided excellent customer service.

Da
Review №96

Very courteous and knowledgeable great place to shop

Ko
Review №97

Very helpful staff and a great place to buy shoes

rb
Review №98

Great place for deals on shoes, oh yeah, they sell sporting goods too

Al
Review №99

Decent deal quiet place not a lot of customers

An
Review №100

Great place for outdoor stuff. Camping gear

Information
14 Photos
100 Comments
4.4 Rating
  • Address:309 E Foothill Blvd, Pomona, CA 91767, United States
  • Site:http://big5sportinggoods.com/
  • Phone:+1 909-596-6324
Categories
  • Camping store
  • Sporting goods store
  • Clothing store
  • Outdoor sports store
  • Running store
  • Shoe store
  • Sportswear store
Working hours
  • Monday:10AM–7:30PM
  • Tuesday:10AM–8PM
  • Wednesday:9AM–7:30PM
  • Thursday:10AM–7:30PM
  • Friday:10AM–7:30PM
  • Saturday:10AM–7:30PM
  • Sunday:10AM–7:30PM
Service options
  • In-store pickup:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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