The best experience ever buying a boat or even a car, they are very professional. They know what they are doing, not aggressive and really kind since the moment you walk in. Sean Doyle and Matt Cappiello helped me with buying my boat, they are exceptional, it was a pleasure working with them.Thank you guys, looking forward to working with you for many years to come!!
Great staff in the service department very helpful.
Try calling them on the phone, if some one answers your lucky.. then if you can acutally get anything done or organized its 1 in a million..Who ever runs there customer service department needs to go.. horrible horrible service nothing bit problems..
We have been MarineMax Pompano customers for many years, having bought 2 boats from them thus far and enjoyed years of Getaways trips with them. Boats and boating are a challenge as much as they are fun no matter the brand purchased. MarineMax established Getaways as a true differentiator as they don’t just sell you a boat - it’s the lifestyle and relationships that make the boating challenges worthwhile. MarineMax Pompano’s Kyle Roney and his team consistently provide outstanding customer service, support and fun. We’ve enjoyed some of the best times of our lives with the MarineMax Getaways “family”, including Getaways and MarineMax Vacations and we look forward to many more - we wouldn’t buy a boat anywhere else..
Did not start out well. Ended very well.Bought brand new Sea Ray at MarineMax. Only a year and a half old. 130 hours. Joystick use triggers alarm then steering seized up so boat was uncontrollable. We call for service 11 times and get sent to a voicemail that nobody returns. Finally someone calls and we get told nobody can see the boat for six weeks. Were just so busy. Sorry. Not our problem. Hire more service people then. Then boat sits in their yard for two more months. We get the boat back and the EXACT same problem happens every time we use the joystick. No change whatsoever...oh except now the stereo doesnt work. So now its just a big expensive hunk of fiberglass and metal that sits on our lift. Our neighbors who bought a new boat from MarineMax had a very similar experience.P.S. Richard is an absolute gem and the best person working there. He has been great.BUT IN THE END...They sent someone out. They fixed everything. Now we are happy again.
Super helpful and attentive, they explained everything well. My boyfriend ended up buying a new boat there. The salesman is wonderful and is great at keeping you up to date with details of the sales, and promptly answers emails.
Me and my family were looking for a boat and we went to this boat dealer as an option. The customer service helped us look at some pretty good boats but we havent found any that we like so far. But its a pretty good boat dealer go check it out.
Ive known Tyler Hill since June of 2011 and its been all good. I have found Tyler to be a complete gentleman. Hes always straight forward, honest, and down to earth.I highly recommend working with Tyler at MarineMax if youre in the market for a new boat.
Awesome experience. In the market for a boat. 1st time boat owner. Definitely will return.
My experience was 5 star. Kyle and his whole team are Great
From the minute you walk into the door, greeted by Amy, the front end manager, you know this is a professional company.
This location is widely known in Fort Lauderdale for poor and questionable service. How they have a high rating is equally questionable. We purchased a boat after many neighbors advised against it and now we have an inoperable boat with many many excuses as to why. Their sales team is great pulling you in but go somewhere else for service and expect a lemon. Even when purchasing brand new, which is what we did.
In Feb 2020 purchased a Boston Whaler from MarineMax Pompano the sales experience was excellent. This has been followed by an awesome Service Department experience, Connor and his team know Service is key. They have my highest recommendation.
Great people to deal with, especially Sam in the parts dept.
Great place, friendly staff!
They have a bad phone answers, poor sales guys. Don’t try to help you
Absolutely love this place! Its good to know there are good sales people that know what their doing! Highly recommend you buy a boat here!!
Excellent customer service
We recently had to use Marine Max Pompano for some service on our 580 Sundancer and it was a very good experience as service goes. they were extremely helpful and worked out my problems i would definitely recommend them for any service work needed and i will definitely use them again.
This is the absolute best place to buy a boat. The sales manager is personal and will not forget you after your purchase. Im reminded about outings, special events, ect. I took a while to make my purchase and they were great to never pressure me, I appreciated the no pressure every time I walked in
Just used MarineMax as my broker (ask for Mike Ehrlich!!!) to buy 08 Boston Whaler in Miami...they couldnt have been more professional, courteous or patient. Start to finish they held my hand through negotiations, surveys, financing, and closing. First class.
This place is organized
We have had an incredible experience. Everything that was promised during the sales process has been delivered. They are ultra attentive to our boat needs and always there when needed. Thanks, MM!
Excellent service department and the best service crew in town.!
Outstanding People and Outstanding Service!! I have been a Marine Max and Brunswick customer for over 22 years! Customer for life!
Beautiful equipment this people have the best
Friendly staff, Pompanos best in boats
Great location and very friendly staff.
Very nice attention, good information.
Bought boat, great place to find used boat for sale.
Friendly and very knowledgeable. Good selection on hand also.
Nice dealer
I purchased two boats from them over the past few years. Ryan did a great job and got the boat and the deal I needed
People there are like family and I love working with them as an independent, great place !
Very curtious staff and a nice selection of boats.
Good selection of boats and helpful sales guy.
Excellent service 👍
Awesome
Great people, great boats, great service.
They have my shades...
Boat storage and parts only. No marina.
TOP
Great people
I like
Boat dealer
It was a very good experience, the seller took the time to give us all the information, very professional and friendly. you do know what customer service is. ThanksIt was a very good experience, the seller took the time to provide us with all the information, very professional and friendly. This is excellent customer service thank you
For very wealthy people
Top professionals