Richard was polite, informative and willing to help find a shoe in my size. Don’t hesitate to visit this store for their continued grade A customer service.
I had arrived 30 min prior to store closing. I am sorry I dont know his name but right away was greeted and not the half a** kind because Im interupting them and making them work kind of greeting. He was already walking the floor and had a smile. Very helpful and didnt feel rushed. Thank you so much!
Amazing staff super helpful and honest!
I went into this store for the retro 11 Jordans the young lady rose I am going to assume she is the manager on shift told me there was none available. I asked if she can call a another foot locker to see which one has it. None of the employees in the store moved to assist me with my service that was needed the young man who was going to assist me was told by Rose not to call any store because they are sold out. I asked her how does she know that no other store has them. She said because they had a raffle or a first come first serve. I called footlocker in Broward and the young lady gave me the name of 2 stores that had my size. I am really getting tired of bad customer service and no real help. Rose went out of her way to let me know that no store has the sneakers I was looking for. In order to give customer service you would have to know how to deal with people and she clearly does not know how to give proper customer service. I am very appreciative of the young lady in Broward who tried to help me I can not say the same for this location.
Manager and the other guy was cool. Got super great deals and got a pair shipped to me because it wasnt in my size.... Its liked they cared
Lacking customer service skills big time.
Horrible customer customer, Manager so rude, they don’t even want to help they are just walking around talking to each other sometimes look at you and say you ready how the hell im supposed to be ready when no one helping crazy hmm, and someone by that name Dave or Jay if I remember he’s body language his face expression Oh lord it’s terrible in there don’t go, I left and go all the way to they outlet in Sunrise stall very friendly willing to help if I can’t go there I will go to just for sport in Cypress and Andrews they have excellent customer service and willing to help as you walk through the door.
Horrible horrible horrible.. extremely rude staff..if you’re gonna buy here make sure it’s what you want because once you leave that store there’s no return policy basically.... they will laugh at you in your face and tell you get lost...even called cooperate and the shut the lines on you 🤷♂️🤷♂️.. give support to stores that really needs ur business
They look atme like im a hoot rat thsecnd I step in the door
Get to footlocker at 9:55 first person thru the door and they tell me we dont have anymore 9.5 new releases in the black Jordan 12s that were released. There is no preorder on these shoes so how are the no more at the exact moment they are to be released. This fiirltlocker has done this to me before when they have new releases
Great selection of shoes with friendly staff. Best deals are in the back clearance rack.
Variety of training shoes, I have bought.The Positive Attitude of the salespeople is the strength of this chain . They care about you.
Store manager “Jay” is very combative and hostile. He doesn’t have the warmest demeanor! Never will come back to this store!
Got affordable footware for my babies and myself
They have good service, but sometimes you cant find the shoes you want at this footlocker
Always go there very nice they help you
Great service and friendly staff
One of the guys that works there seems to be like socialy handicapped, really slow minded and just felt like he think he smooked weed before he went to work
Reasonable prices! staff is very helpful!
Not the best selection and the customer service is lacking.
Many styles of shoes and are reasonable priced.
Very poor inventory. Zero for three. Three of us. My wife my son myself were not able to buy anything. No sizes
Store closed early on Sunday. Took an uber there to find that they think its ok to do this..?
Very helpful and a great selection!!!
Me and my son love to shop here!
Not very busy☺ They will order shoes if needed👟
They can be busy at times and can result in a long wait to be serviced. They should hire more staff.
Poor service. My family will not go back to this Foot Locker!!! 👎🏼I will continue to purchase my sneakers at the Boca store.
I bought some presto extremes and they were creased before I even bought them.
Overall great customer service
The fat girl dont want to help no one she just chews her gum and stands around
I even buy a nike
Love it
Its ok
Prices for some shoes are very high
The manager there are very rude
Friendly staff and clean store
Great selection
Its call rack room sucks
Disappointed
Nothing special
Nice shoes
Service sucks
They took care of me in a very good way, especially the boys, despite not speaking Spanish, they showed me the tennis shoes that I wanted and they took the time to help me thanks to that I took 1 pair of tennis shoes and I have returned for more.
Nothing special. Good variety of shoes ...
That the people in the store are friendly