user
Sonic Drive-In
185 Pooler Pkwy, Pooler, GA 31322, United States
Appearance
Sonic Drive-In
Comments
Ea
Review №1

The service here was quick and the carhop was friendly and personable. The chili dog tasted good.

Je
Review №2

Drive thru sux she was or seemed rude. I guess I got on her nerve by asking for a number 4 plain no tomatoes, no lettuce or pickles. She blurted out No Onions what about bbq Sauce!? You want the BBQ!? Huh! No Onions and yes ti BBQ and add mayo please. After she ask me what type of sandwhich I wanted and me explaining how i wanted it, they gave me a fully loaded sandwhich anyway.

T
Review №3

Customer service was good. Food okay. Better than the other sonics in the area of Savannah. Does need updates on the outside. Noticed several broken to place your order.

Mi
Review №4

These ladies were very professional and friendly. I would highly recommend the chocolate shake! This was my first visit into Savannah and these ladies made it a 100% wonderful visit!!! Late night shakes!

To
Review №5

Stick with the corn dogs and strawberry limeade. Everything else has been consistently disappointing like a cold hamburger with a cold slice of American cheese .If you want A Good Burger try Five guys, Culvers or better yet Freddies

Ra
Review №6

This place is just terrible. Food is gross, soft drinks taste old and bitter.

Ba
Review №7

Ugh this place needs to get it together. Yesterday came through got my drinks and everything was great came back today to get same drinks and all the sudden they dont make them.....I even said Ill pay extra I dont mind but no......ugh I swear waiting on the owners call now

An
Review №8

Fast, very nice. The customer service is fast and great. Everyone was friendly and didnt make me feel like a burden

Ka
Review №9

Pulled up to the drive thru and ordered a hot fudge sundae and the guy says “we aren’t doing ice cream right now” what does that even mean! Is the machine down or were you to lazy to make it?

Br
Review №10

Just went to the drive thru to order food. After ordering food and them telling me they had no ice, I pull up and a customer is handing the person in the window a dead fish. The drive thru person took the fish!!! With the same hands she was about to serve me food with!! Not including taking a dead fish the flaunt through the restaurant back where they make all the food! Dhec will definitely be called and send videos and pictures for proof!

Cy
Review №11

I dont know how drive thru intercoms work but if theres a way to turn volume up, they seriously need to do that on there end. Its so aggravating to have to repeat your order three times yelling because the employee keeps saying, what, huh, can you repeat I didnt hear that. Like wtf😒

ti
Review №12

Good dependable good. USA today article said #1Drive thru during the chinese- virus bs? Lol. Sure I guess

C
Review №13

The girl at the drive thru window pretended she couldnt hear my husband. I could hear her and others giggling through the microphone. We ended up just leaving. I didnt want to chance spit being in our food. Very unprofessional.

Tr
Review №14

Parking lot is messy but very fast service ordering from curbside.

OR
Review №15

The most disgusting 😷 meal ever...I need all my money back...nofreaking way. I am soooooo upset. Look at this...3 day old fries

ma
Review №16

My first taste of good oll white castle burger 🍔 in 11 years.... Boy did I miss them.....

Mi
Review №17

Its good food, but the orders take a bit of time.

Va
Review №18

They was charging for a hamburger they suppose to have onion rings on it full price and didnt tell me plus when I ask why my order so high. The cashier rolled her eyes because I ask her why she charging me extra for a lemonade but she could have told me it would be extra when I order it. Very poor customer service and experience. Really the experience is a ZERO

Ma
Review №19

Ive never been to Sonics but Ive eaten the food once and loved it. For this to be my first experience and at such a sensitive time we are living in The Staff Was Wonderful. THANK YOU FOR YOUR PATIENCE AND QUALITY

Aa
Review №20

This place got my simple order wrong. I order a simple large drink and they tried to hand me a medium cup.

St
Review №21

The man waiting on us was not nice he didnt even let me finish ordering before he turned the speaker off. Then the order was not right at all. Wont be going g back there ever.

Da
Review №22

Service very slow. Over 30 mins for drive through.

Le
Review №23

I feel like in rushed when ordering

Ed
Review №24

Order grill cheese and was not done right if I wanted cheese and Bread could do it better at home

La
Review №25

Best place for flavored drinks and slushes, just ordered a strawberry cheesecake extreme blast and oh my goodness, its soooo good!

Ch
Review №26

3 stars because everyone else food was fresh and hot. My bacon egg and cheese burrito was EXTREMELY SALTY to the point where I had to take the egg out completely. Ill never order that again. Would have gone back for a refund but I was too far down the highway.

Da
Review №27

Slow service along with a dirty property. The location had signs posted making excuses for the garbage.

Jo
Review №28

I pulled up late last night after work and saw about 10 cars in line for the drive thru . To my surprise the line moved swiftly and I got my food in no time, Thanks Sonic 🍔

Br
Review №29

Bathroom is nasty and doesnt lock..Food is good and fast service 😊

Ca
Review №30

Sitting there waiting on my food and the guy in front of me whips out a real fish and the lady proceeds to touch it. I think that is very unprofessional and not to mention they have no ice.

Ca
Review №31

Fresh and open late. I appreciate that!!

ja
Review №32

Great burgers cute cashier

Sw
Review №33

Sonic is the only place you get a milkshake or ice cream after 10pm. Their shakes are always on point

Pa
Review №34

This place is one of the nastys food I have ever had from a sonic

ro
Review №35

Typical unfriendly staff and service. Food is decent for the price.

La
Review №36

We had several parts of our order come out wrong or be forgotten. Mistakes happen, thats understandable, as long as they make it right its not a big deal so I let all that go. But they messed up a friends sandwich, even though we verified details on that order. They said theyd make a new one, but clearly just wiped the mayonnaise off and gave us the same sandwich back with mayonnaise residue on it still. Will not be back.

Ke
Review №37

Always a good place to get a jalapeno burger, fries and a drink. Love the nostalgia and the carhops are always fast accurate and courteous. They work for tips and they know it.

Ka
Review №38

The photo says it all 🤣🤣

Aa
Review №39

In an industry like fast food where the expectations are usually low to begin with the Sonic in Pooler seems to be pushing the boundaries of just how low you can go. The service is horrible. Just go to Chic Fil A.

Ve
Review №40

Best Burger meal and shake

Ad
Review №41

Needs to take time to make sure they make orders fresh.

Pa
Review №42

Horrible customer service at the drive through. Popcorn chicken was disgusting.I will say that the line moved along at a speedy pace.

La
Review №43

Here is my story; I ordered some food on February 18th, 2021 via the Sonic app. I arrived at 4:03 p.m., confirmed that I was at the correct Sonic and followed the prompts on the Sonic app. The Sonic app let me know that my order was received and a minute later that it was on the way out. However, when it had not been delivered to me by 4:15 p.m. I was sure my order was very late, so I called this Sonic to find out what happened. It seemed to me that either my order had been given to someone else, forgotten completely, or wasnt sent to this particular Sonic. When my order was delivered, the carhop informed me that supposedly the order never went through and they didnt receive it. I find this weird because as I stated before the app said it was received and on its way out and the order screen at this Sonic said the same thing...I dont usually have a problem at this Sonic so thats why I didnt give it a one star but being lied to so obviously doesnt sit right with me.

Ru
Review №44

The fries were hard nasty the tater tots were salty the burger was dry hard the worker were on there phone and not attending cautamers no good

No
Review №45

Great food and fast service. Kudos.

Ai
Review №46

Sonic doesnt disappoint. The food is yummy and who doesnt love their slushies. And helloooo happy hour! We didnt do the drive thru, we parked instead. Only reason for 4 stars, when ordering you could barely, and I mean barely hear them through the speakers. It was a ton of repeating and struggling to hear over the surrounding traffic, especially while we were sitting higher in our truck.

Li
Review №47

Ive always liked sonic. Service was fast and friendly.

Ca
Review №48

Food was fresh & hot !! Great customer service!

Sy
Review №49

Did not fix my order correctly

Ro
Review №50

Great customer service

Mi
Review №51

I enjoy eating at Sonic and using the app to place my order.

Ra
Review №52

Chicken sandwich was hard like a brick. It tasted like rubber and feet. my sandwich was extremely small for 8 dollars.

Jo
Review №53

Very prompt and accurate service with a smile I would recommend this place to others

De
Review №54

It was okay. Food was good! Service was great!!

An
Review №55

The food tasted great!

Jo
Review №56

What i liked about this place is that the service was quick, I didnt have to wait online too long.

Br
Review №57

Took long time but food ok

Pa
Review №58

Great place to go. Disappointed when they would not give me refill. Blamed it on covid but thats no reason.

Bo
Review №59

The reason they got a three star is because they didn’t have any sweet tea and the speaker was very laggy and they didn’t give me my total at the speaker they made me pull up.

Ro
Review №60

Friendly and efficient employees and the food was good for a decent price

Be
Review №61

Very tasty foods. Friendly servers. Fast. Keep up the good work team.

th
Review №62

Ok food at ok prices

Ch
Review №63

Great service very fast and friendly

Da
Review №64

Went late (around 11pm) and was impressed by the service and food that was hot and fresh. The carhop/drive thru cashier (I believe her name was Wednesday) was incredibly nice and got my order correct. Give that girl a raise!

Br
Review №65

I had the BLT and wife had the condom with tots. Everything was hot service was great! Couldnt ask for a better experience!

Da
Review №66

Service ok food sucked hotdog burnt on 1 side tots cold soda was undrinkable. Stay clear of this one

Lu
Review №67

At first the employee on the speaker taking our order didnt sound happy to be there and I thought we all have our days. What bothered me more than anything is that once I got to the window all 3 employees I could see had their masks on their chins. Their mouths and noses were completely uncovered as they prepped and handled food. How is this acceptable at this point of the pandemic? I can understand ignorance at the beginning of the pandemic but we are now almost 8 months since this has become a huge public health issue... Unacceptable!

Te
Review №68

Waited over 30 min for my food and it was Not worth the wait, staff very slow and inconsiderate

Jo
Review №69

Hit or miss here but never terrible.

El
Review №70

The food was super salty and the girl at the drive thru wasnt very friendly.

Wa
Review №71

Good services

MI
Review №72

I must admit I came up to Sonic with my two nephews because we were craving something sweet I never ever come to Sonic but I will be coming by more often as long as the guy who serve me my 4 milkshakes and gonna snacks which was amazing fresh and delicious I had to write this review awesome job keep up the good work

Ne
Review №73

Great food fast service

Be
Review №74

Tasty fast food! We ordered and were served within 15 minutes! Friendly staff! Glad I didnt go by the bogus negative comments posted here!

Ch
Review №75

Just ran thru to cut thru traffic

JD
Review №76

Greatest Nerds:Slush ratio Ive had at a Sonic

tj
Review №77

Typically go to this location for my Sonic needs. Its fast food, so expectations should already be lowered. The quality of foods/drinks are hit or miss. Some days they are quick, some days they are extremely slow.

Ca
Review №78

Bad service did not put cheese on my burger like I asked

Si
Review №79

Love it!!! I go there almost every other day to get mozzarella sticks!!

Ha
Review №80

We checked out this place on our drive back up north. I had heard of Sonic but never tried it. No skating waitstaff but they were polite. Kiddo enjoyed her hot dog. It is gigantic! They forgot my hot dog but were kind enough to apologize rectify the mistake. I sadly ended up getting incredibly sick and spent most of our time at South of the Border in the restroom. The onion rings are...interesting... to say the least. The batter was super sweet. Almost like someone dumped a ton of vanilla and sugar in the batter before frying something that was waved in the general direction of an onion. We couldnt eat them. Hubs loved his ice cream blast thing. The lemonade was decent once the ice melted. Think of something artificially sweetened and lemon flavored with tiny bits of lemon pulp scattered in it. Cute experience with the drive in aspect. May go back just for hubs and kiddo but I certainly wont be eating there again.

Jo
Review №81

Food and Service was great.

Ta
Review №82

Fresh food,good taste!

Lo
Review №83

The tater toes was hard the rest of the food was ok

Te
Review №84

I like it because the staff was very nice generous and respectful and professional

Ru
Review №85

Really nice place in a convenient spot, fast and friendly service, even in a lunch rush

li
Review №86

The service was terrible. We got 2 burritos and 2 toasters and they forgot half of it. After about 10 minutes she got someone who actually knew what they were doing to help us. On the plus side once we finaly got the food it tasted pretty good.

Je
Review №87

Pulled up for a simple burger combo and had to wait for 30 minutes while the drive through line was going around an round. finally had to push the button again They came out a few minutes after, I checked my bag and half my order was missing. I am very displeased with pooler sonic.

Tr
Review №88

I enjoyed my food but it seems every time I go they leave something out of my order.

Be
Review №89

Good food fast service

Au
Review №90

They have good tots

Am
Review №91

I ordered ahead on the app, and I was in and out without a problem. My large order was accurate.

Is
Review №92

Always something from long wait times to orders being wrong.

Ha
Review №93

Day staff is almost always on point while night staff have almost always been rude with major mix ups. Had someone allergic to tomatos and when they brought back the exact same sandwich with it just taken off and not remade, they attempted to argue with us when it was clear as day that even the wrapper was not changed. I avoid sonic at night at all costs.

Ma
Review №94

Waited for food over 10 minutes. Had to leave & go back to work, without food.

Ro
Review №95

I am usually a big fan of this Sonic and stop here often. Today, unfortunately, the service around 12 noon was incredibly slow. We waited in the drive thru lane for over 10 minutes as the staff dealt with a single vehicle at the window. Why they did not have them pull forward to serve others in line is unknown to me. As a result, our burgers were luke warm and the fries were cold. I will be back but disappointed today.

Je
Review №96

We experienced poor customer service.. neither waitresses had any personality.. i ordered a medium reeses blast with caramel. It only had a teaspoon of reeses tops and tasted little to no caramel. When I told the waitress, she rolled her eyes and said thats how it comes. I basically paid 6 bucks for ice milk. My sis ordered a caramel shake with extra caramel.. it was overflowing and running everywhere when she got it and had little to no caramel.. The WHOLE experience was HORRIBLE. Will not be going back!

Sh
Review №97

I had an ice cream cone. There is something delicious about that old fashioned vanilla. I wish they had other flavors like pistachio or black raspberry, or grapenut.

Ma
Review №98

Really fresh food and great service.

Se
Review №99

Food is hit or miss at this location, and you are likely to have to wait quite awhile even with the drive-thru. Service is hit or miss as well, but orders are generally accurate.

Ty
Review №100

Good food service has its moments and the staff not always so friendly

Information
100 Photos
100 Comments
3.7 Rating
  • Address:185 Pooler Pkwy, Pooler, GA 31322, United States
  • Site:https://locations.sonicdrivein.com/ga/pooler/185-pooler-parkway.html
  • Phone:+1 912-748-2020
Categories
  • Ice cream shop
  • Chicken restaurant
  • Hamburger restaurant
  • Fast food restaurant
  • Restaurant
Working hours
  • Monday:6AM–12AM
  • Tuesday:6AM–12AM
  • Wednesday:6AM–12AM
  • Thursday:6AM–12AM
  • Friday:6AM–12AM
  • Saturday:6AM–12AM
  • Sunday:6AM–12AM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • Takeout:Yes
  • Dine-in:No
Highlights
  • Fast service:Yes
Popular for
  • Lunch:Yes
  • Dinner:Yes
  • Solo dining:Yes
Accessibility
  • Wheelchair accessible restroom:No
Offerings
  • Alcohol:Yes
  • Quick bite:Yes
  • Salad bar:Yes
  • Vegetarian options:Yes
Amenities
  • Good for kids:Yes
Atmosphere
  • Casual:Yes
Crowd
  • Groups:Yes
Similar organizations