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AutoZone Auto Parts
4710 Gulfway Dr, Port Arthur, TX 77642, United States
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AutoZone Auto Parts
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No
Review №1

A nice place to get auto parts, if know exactly what you need.

As
Review №2

My daughter goes in for a new battery, the parts boy was to busy asking for her snap chat and getting upset that she wouldn’t give it to him that he put the battery on backwards. He went and got the manager and the manager flipped it around and said it would be fine. NO IT IS NOT FINE, had to tow it out because they blew the fuses and the alternator(which had previously been checked)Sexual harassment is real and punishing a young girl by purposely stranding her is not the way to get it !

Ye
Review №3

Good service, good price..

Ma
Review №4

Went in a few days ago and one of the workers named Isa helped me find the parts for my vehicle & answered any questions I had. Would definitely ask for her help again!

Br
Review №5

After 20 years that I have been using AutoZone I can literally say that they have always been the best.

Li
Review №6

Very helpful people here. Last week my daughter and I got everything we needed and a polite young lady offered to help us put on my daughters wiper blades

Lu
Review №7

Isa help me alot shes good worker...

Di
Review №8

Good people friendly and knowledgeable. Coupons are Always honored as is the rewards program

Ra
Review №9

They are attentive and accurate via telephone for advice on parts. Im glad that they answer the telephone promptly.

Ge
Review №10

Real friendly and helpful! They had what i needed.

Da
Review №11

Get it together guys and gals.

AZ
Review №12

It’s empty. Can’t find nice things and over priced

Na
Review №13

I went Saturday around 12:00 and there was this chubby girl that speaked spanish that was helping me and my dad, she really needs to be trained on how to help customers makes autozone look bad if I could, I would take stars away

Cy
Review №14

He help the best way he know how

Ni
Review №15

Workers were busy but not as friendly but they were helpful

Ni
Review №16

I had a good experience. You guys are the friendliest. You greet your customers and are very helpful

Ed
Review №17

Dont recommend service is slow thats about all I got

Sa
Review №18

Fidel was extremely helpful in finding the specific air filter we needed as well as being all around polite and professional. He helped us get the correct and affordable battery for our car. He then also helped us swap out the old for the new. His sociable and outgoing personality made the experience very pleasant in comparison to the normal visit for parts. Also, the audible commentary which I was told about but didnt hear was VERY much appreciated 😂😉

Ve
Review №19

They Found what i need and didnt have no problems

Jo
Review №20

Great service got everything I needed, however while speaking to the associates they didnt seem to be confident about the information they were giving me when I asked them a question still a great store though the associates didnt seem very insightful or knowledgeable about the products still 5 star experience thanks auto zone..

su
Review №21

Walked In was able to find exactly what I needed, had a question on one of the products, and the employee answered it right away, store looked neat and clean.

Gi
Review №22

Wented bring a battery to get charged. And the work who was a guy though I could pick it up higher and put it on the counter. So this is what the men workers think about helping womens. So I wouldnt suggests any womens going without an man especially if its something heavy.

Ra
Review №23

Got great service there . This place has better employees than their competitors.

an
Review №24

Had what I needed.Quick in and out.Customer service was pretty good.

Da
Review №25

Always a great experience visiting here. The staff is second to none.

TE
Review №26

Love me some auto parts shopping!!

Di
Review №27

The guys there were very nice and helped me right away, the manager was kind enough to tell me how to install the part I needed. Although they did sell me the wrong part it was easily exchanged and all was good ☺ I was there after 9pm and there were a lot of crazy people walking by, lately there have been many game rooms opening up around town.

Ja
Review №28

Will have what you need or can get it soon. Wide selection and great place to get repair reference

ca
Review №29

My husband and I went to this location to test my car battery. The worker said the tester was broken which was fine. I asked my husband if we should just charge it or buy a new one. The worker interrupted us and said hello, comprende!! My husband and I were speaking English the whole time! He was so rude and racist with us. I spoke to the assistant manager about it and he didnt even care. Never again will i go there. Worst service Ebert

Ki
Review №30

Very Helpful & Took The Time To Hook Up To The Computer To Know Exactly What Was Going On. And Never Felt Rushed, By Asking Questions. Wish I Could Remember The Guy Name So I Could Brag. I Will Have To Go Back & Get It.. He Did Better At Checking My Truck Out Than My x Ever Even Tried.

Ke
Review №31

Amazing service

AG
Review №32

Always the best for automotive needs!

Te
Review №33

Good visit I pick up my car part and one of the workers put in my trunk

Ja
Review №34

Staple parts store

El
Review №35

Great service

Ja
Review №36

Friendly staff but it took a bit to find my online order. All of the items order were already at the store. When I placed my order it indicated I would be notified when it would be ready but I never was. It took the staff approximately 45 minutes to find out the order had already been fulfilled and was ready for pickup. Overall not a horrible experience but inconvenient.

Jo
Review №37

Great service at all time and best prices in town

ve
Review №38

They couldnt change my battery because someone stole their tools. Good thing my started back up

Ma
Review №39

Recycled some oil and old battery got $10 gift card

Ja
Review №40

Clean friendly respectful customer service willing to help you get the best service

Es
Review №41

Slow service very unprofessional and didn’t know how to give me a correct reading of my rear rotor diameter. Went across the street to Oreilys.. Three other employees standing around talking while I wait. Wouldn’t recommend to come back.

Ar
Review №42

Went in to buy a pair of whippers for my truck, fast service, knowledgeable staff, clean store.

As
Review №43

They dont help you when u have questions about ur car. Apparently they sell parts but arent allowed to help u out even a bit with them. Pretty messed up.

Mo
Review №44

Service was alright. We ended up going to another competitior (who listened and keyed in what was told to them, instead of what they wanted to key in.

An
Review №45

The service was good.

Ol
Review №46

Well disappointed and will not do business with autozone again. I brought a battery that I purchased from Autozone to be recharged. The next day I returned for the battery I was told it the battery wasnt rechargeable. The salesperson told me that it was out of warranty and the cost of another battery was $125+. So I took my battery to NAPA, and it was recharged. You can bit that will not set foot in a Autozone ever again.

Ro
Review №47

I myself thank they could use better customer service

Ro
Review №48

I used to work for AutoZone, trying to get hired back !

st
Review №49

Great place to go for car help and parts the employees there are very knowledgeable

Q.
Review №50

Awsome service very good no problems what so ever

To
Review №51

Service isnt as good as in orange,tx but this location is very well stocked

Ta
Review №52

The associate made me feel she didnt want help me

Ja
Review №53

Thay have been really good to me when i had a car

Ro
Review №54

Fast and gentle service

Ka
Review №55

Great sevice. Very nice management team

Al
Review №56

Super pjs and crew where able to help real well

mi
Review №57

Always try to have all of automotive needs on hand

Le
Review №58

Second choice for an auto care and part replacement

Li
Review №59

Very nice young lady service on me

Je
Review №60

COMPLETE TOTAL DISSAPOITMENT!!!!....THERE SHOULD BE A NO STAR OR NO RATING BUTTON

Io
Review №61

Thanks guys. Nice to be there.

Jo
Review №62

I ordered a part, when I arrived in the store, my part was there waiting on me.

pa
Review №63

Bad service and actitud from one guy team

Ar
Review №64

I like that they helped me from the time I entered the store until the final transaction !!

Fe
Review №65

Good place most cashiers are friendly.

Ca
Review №66

They know what theyre doing sometimes. Ive been given the wrong part more than twice

Lu
Review №67

Excellent fast service, very knowledgable!

Dw
Review №68

Best auto part store. They know their business

JS
Review №69

Great service with a new battery.

An
Review №70

Not only did they install my new battery for free but they also cleaned all the acid buildup on the terminal so I wouldnt have to replace it. The battery also came with a 5 year warranty.

Je
Review №71

Cool people

Be
Review №72

Dont waste your time

Br
Review №73

Waited in line for over an hour while the guy working the counter flirted with females and talked on the phone.

Ti
Review №74

That help from the employee didnt have any problem at all finding what I needed

Do
Review №75

Very friendly people.Will go for there help again.

Ca
Review №76

Knew what I was looking for very helpful

It
Review №77

Great People There, 10/10

Ha
Review №78

Great parts and service.

Ch
Review №79

They dont open at the time they supposed to open its Sunday 8:10 and they still closed

Fr
Review №80

Helpful but slow

Za
Review №81

Takes a while for someone to help you out over here. Maybe if you go in the morning when theyre not busy, but after 6 or 7 it gets pretty busy.

jo
Review №82

The staff was rude as well as uneducated about there occupation; let alone poor customer service.

Tw
Review №83

Boyfriend shops there because they have his car stuff for his 89 Camaro

Ed
Review №84

Horrible experience when I wanted to return an item.

Sa
Review №85

I like the fact that they let you use their tools if you change your part in the parking lot... Saved me money

Ka
Review №86

My favorite parts store

Ka
Review №87

An old hag tried to tell me what to do

De
Review №88

Cashier was more concerned about being on his phone and checking his Facebook rather telling me my total and giving me my receipt.

ma
Review №89

Very friendly employees, and knowledgeable

Ed
Review №90

Horrible experience. Bought some wheel spacers, ended up not needing them. When i returned them an employee (Javier) was rude and acted as if I was a bother. Wont spend another penny here.

St
Review №91

Cheapest price on ac stuff, but I went through 3 birthdays waiting to check out 😂

Ti
Review №92

Very helpful employees

Wi
Review №93

Good service & products

JA
Review №94

My son work for the company

Ro
Review №95

The good service

jt
Review №96

They need more employees the wait time was ridiculous

Da
Review №97

Service was great

Ch
Review №98

Always has what you need

Ka
Review №99

Right parts, right prices, right now.

LP
Review №100

Got everything I went there for

Information
22 Photos
100 Comments
4.1 Rating
  • Address:4710 Gulfway Dr, Port Arthur, TX 77642, United States
  • Site:https://autozone.com/locations/tx/port-arthur/4710-gulfway-dr.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A1395&y_source=1_MjQ2NzUxMS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 409-983-7811
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–9PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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