Andrea is Always Friendly and Helpful. Love seeing her smiling face.
Everyone is always very knowledge and helpful here. They go above and beyond that of other hardware stores to help you get your projects done.
Bobby STR #: 16316 is awesome!! He is always eager to help and always in a great mood. He is a real asset to the company with his knowledge, helpfulness, and pleasant attitude. We are so grateful for him and our neighborhood store!!!
Love the store. Very large with knowledgeable staff. I had to run in for a pvc fitting for a drain issue. I was not only greeted right away, I was listened to and was given several options I hadnt even though of. Store was clean and organized. Plenty of parking. I live closer to Kings Hwy ACE, and definitely will be taking the extra time to come to this store instead!
The staff inside were very helpful. However when I went out to get help with plants I needed to track someone down even though they were not busy. I gave them the names of the plants I needed and they were not firmiliar with the plants. They suggested I take a look around.
Had everything we needed and then some. Got a key made which other places couldnt do because of their machines. The cut around, old school are the best. The prices here are very reasonable even compared to Walmart. The whole staff there is friendly, helpful and knowledgeable. Convenient for us to get to. This will be our go to store.
Amazing service. Super friendly
Wife picked up an online order here. Product did not meet our needs, so we decided to return the two unopened boxes. Front desk lady was rude off the bat and said online orders have to be returned at paint desk. Go to paint desk and worker there is rude, and tells her order can only be returned by manager, who is at lunch, so we will have to come back later. Very inconvenient as we dont live close. Call customer service to find out if we can return to a different ace. Customer service said no, then hung up on us.Guess we get to make another trip and hope the only person that can make a simple is actually there.Ace used to be the helpful hardware store, now they are worse than Home Depot and cost more too. Dont waste your time or money here, they dont want to help and dont care about customers.
Sunshine Ace is awesome! They were very helpful over the phone and the delivery driver was professional and very friendly both times he made a delivery. When he delivered our grill he hooked up the propane to ensure there was no leaks and everything worked properly. We have another Ace store closer but prefer Sunshine because of their great selection and customer service. Thank you, Sunshine Ace!
Always helpful you can find almost anything prices are very fair .....beware on Saturday the parking lot is full and it seems people forget how to drive and park and this lot is smaller but good store
Clean and organized store. Employees were friendly and helpful.
Friendly helpful staff.
I love Ace. But this Ace doesnt keep up with pricing. The rack price doesnt match for deeply discounted items.It seems to me that the point of deeply discounting something is to clear it out. So why is something that rings up at $7.00 still labelled more than $30.00 on the rack?
Found everything I was looking for, checkout was easy breezy!
They have a huge selection from fishings tackle to screen supply screws knots ballz sawblades plumbing electrical pool supplies to random as seen on tv stuff hats you name it they have it there prices on some stuff are high but on others or low like strippers picks that we use for pollen screen there fifteen dollars when theyre normally to three bucks but fishing string is half the price of fishing franks
Helpful friendly available staff!
Very very busy, checkout seems to take a long time. But they have a great selection and friendly employees.
Always BETTER than the 2 big box stores!
Good service and knowledgeable staff but...Sherrys gone?!
Always helpful and find what is needed.
Clean store, friendly and knowledgeable service. Seth made sure I got the right parts for my window repair. I highly recommend Sunshine Ace Hardware. 5 Stars!
Craig helped me find what I needed and answered another question I had. He was professioal and very helpful.
Propane fill only took 3 gallons but you still pay full amount. Might as well go to big box store.
Went to Ace for fishing gear. Seth is the MAN in that department. Being new to the area, he told me lures are useless on salt water fish. Too many things to eat to go for a shinny lure. He upgraded the rod & reel, the weight of the fish would have destroyed the gear I used for freshwater fish. And he cut me a deal on camo line, the fish notice regular line. All in all, I feel good about the whole thing.
Always glad to go to Ace.Helpful, friendly, and convenient
Terrible customer service. If you ask where something is they stand and point if they dont automatically say they dont have it. Many times they have said we dont have that product and it is on the shelf. Should go back to the way it was before they turned it into a fishing store.
Would like a little more supervision, some customers had very little concern with those that are trying to be safe.Visual presents makes shopping less stressful.Glad to see workers respecting the mask
Found Everything Quick.Grabbed a small hand held basket and won $20
Good store, nice people and good assortment of things I needed
Nice experience, I basically walked in the store, headed in the direction of the items I wanted to purchase. A store employee asked if I needed help, and when I told him what I was looking for he showed me exactly where it was. Checkout was quick and easy.
Very friendly and helpful
Great place to shop. Clerks are more than helpful and prices are good!
Excellent supply of fishing tackle at this location.
They didnt hassle me about a face diaper. Great fishing supplies.
Excellent customer service very clean and organised atmosphere Good prices Very knowledgeable staff is well Very knowledgeable staff as well
Great atmosphere! Delicious food!
This location is great. Staff are very friendly and helpful.
This is a really nice hardware store everyone was so helpful
Very friendly staff. Clean, organized store. Great selection of fishing tackle too!
Was very satisfied
Daughter bought several chairs for us and arranged to have them delivered. Two of six were damaged. So clearly damaged that they had to see it when they sent them.We both work, so we agreed to delivery without a signature. Perhaps that why we got the broken ones.Tried going through Customer Service. No help at all.Back to Amazon.
Great staff and store. 👍
Very helpful staff, an extensive selection of fasteners and hardware
Great store staffed with nice helpful people
Great service, great staff. Had me out with needed items in a quick time.
They have everything and then some! Very friendly people!
Local goto! They have everything! Even stuff you didnt think you needed! The staff, all of them will help you with anything! Great place!
Always someone available to help . Very knowledgeable and courteous. Shop here before home depot or lowes Family atmosphere. Sunshine Ace hardware has Everything you need. Great store !
Love this place! Awesome customer service.Always find what I need, everything from cleaning, gardening, quality grills, fishing, keys, pool stuff, and so much more! We own our own own plumbing business and we have a company account because we are in the so much. They have things our supply houses dont even have.
This is a special store. The staff is refreshingly pleasant to deal with and extremely helpful. They stick all one would expect from an Ace. With the addition of fishing equipment, limited clothing, Costa sunglasses and a very good selection of housewares. The addition of the craftsman tool line is an added bonus.
Let me tell ya......Ace Hardware is the Place that time forgot. Always have that specific item you are looking for and ALWAYS have the best person to talk you right to it......our person was Gunny. Kind, personable and with customer service skills that are off the chain! Personally saw us all the way to Sue at the check out counter......whi, by the way was genuinely bummed when we didnt have a winning basket......but we had already won by going to Ace Hardware. I end all encounters by saying, Make Good Choices!So....if you need a hardware store, skip the big ones, stick with the guys who started it all.....and make good choices......choose Ace Hardware as the Place to go.
Craig was so helpful and the store had just what I needed!
Terrific customer service and wonderful staff. Awesome selection of just about everything!! Staff member found items we were looking for in minutes and checkout was friendly and fast. A definite ACE in the hole!
Very rude staff.example of my Ace adventures: I asked if they had marine epoxy, they said no. It was on the shelf. I asked if they sold 240 GFI spa breaker, they said no it says available pick up now. I asked a question about a cordless blower and the guy told me to read the box. Every time I go there its unpleasant, so I finally stopped going. Thank God they opened up a new one on 776.. I feel sorry for people that still go there, they dont have to tolerate their BS
Nice hardware store. Good service and friendly staff. Slightly pricey but for me it was worth it because I dislike big stores. Nice variety.
Helpful as always
Went for key cut. Mgr said he couldnt get the blank for a common padlock. Very curt, couldnt be bothered suggesting an alternative place. For the blank and had it cut at Home Depot. While I was there spent another $700 I could have spent at ACE.I wont be back.The store owner and manager have both called me to apologize and vow to use the occasion for training staff.I have returned to the store twice since and have found the service and helpfulness to be great.Someone must have been having a bad day, we all have those.Thnx MW
As always on the weekend things happen. Needed a Spark plug for the mower an just ran up 2 Ace got it an back home in 15mins!Thanks Ace.
Very knowledgeable and friendly
You go in with discount cards you get in the mail and none of them are any good cause they claim everything you got was on sale what a rip off
Always helpful and they have the specialty item the box stores cant find or never seem to reorder,because they dont know what it is. Coming from the Midwest, this Ace even carries a large line of fishing and boating stuff we need and local knowledge advice to,help us,buy the right stuff.
So nice to not have to walk a block to reach the item I need. Great customer service, always a friendly employee right and ready to help you, unlike the big box stores, and these people know their products and lead you to the product location. Prices reasonable too. Very refreshing and plan to return.
Always good helpful
The store manager was awesome he help us and answered a lot of questions for us .And we will be coming back soon to shop there..
This is my go to Ace Hardware. Amazing store, a little bit of everything. Some one is all ways there to help if you need them, very nice.
Ace is my go to place for all of my home repairs/painting jobs. I rely on the knowledge of the employees. Yesterday I was disappointed when the paint associate sold me me RSTP Vocoilenm to paint my wooden dinning table. Good job, my table in my front room should be free of rust 🤔. Really glad I waited to see how the first coat did before I painted my wooden end table also.
Great products and service
You may probably spend anywhere from 10 to 15% more but you will not waste your time walking around lost at Home Depot or Lowes here you get in you get out you got what you need they have the knowledge of helping you out thats him hes worth the 10 15% and I own a home improvement company I dont have time sometimes I walk around they definitely got their stuff together
They have a little bit of everything. Very clean store and Awesome staff. Highly recommend for all your home, tools, auto and fishing needs. Fritz was really helpful and a joy to be helped by.
I am there every week for various projects and repairs. Never let me down - always helped. Best hardware store in 40 miles.
This store is almost always better than going to big box stores.
They were very very helpful and had what I need thats a in my book
Stopped in last year,for(dont remember) the people in this Ace hardware store are top knoch,very helpful,very friendly! Will be visiting them again soon.
Great customer service!
Great place friendly folks . Gunnie is a great guy I give 5 stars but didnt want it to go to Gunnie head
They are great. They always have what you want or will order it for you. The service is excellent.
Ive never had a bad experience in a store. They are always friendly and have everything I need and more
Had to go way out of my way to buy bug spray. Store 2 .minutes away didnt have it. But this store didnt carry refill house cleaner...said never did carry it!!! UNBELIEVABLE BOTH SUNSHINE ACE BUT DONT CARRY SAME PRODUCTS!!!!
They dont carry my A/C filter. They wanted to rig one together and charge me around $40. Easy Filter had them and delivered in just a couple of days for $15 and no shipping.
There is always an Associate to help you as you enter the store. Excellent service. Just love shopping there.
Took awhile for anyone to help me, but when they did they were friendly and somewhat helpful. Havent been to this location in nearly a year, they used to be quite quick about offering help, different employees maybe?
The people there walked me through a household repair problem I had and helped me work out a solution and get me all the stuff I needed to do it. It took a while to get through it and even involved input from the owner. So I have to commend them for that, and it wasnt like they were making a lot of money off the sale. They just wanted to make sure I could get done what I had to do.
A great place to get almost everything one needs for DIY projects and the know how to guide you.
CHECK OUT PEOPLE SHOULD ONLY GIVE ADVICE WHEN YOU ASK FOR IT! I DONT CARE THAT YOUR HUSBAND DOES NOT USE THE PRODUCT I PLACED ON THE COUNTER! I WANT TO BUY IT! ALSO WHEN CUSTOMERS CALL UP AND ASK FOR A MANAGER, THEY SHOULD GET ONE! NOT SOMEONE PRETENDING TO BE ONE!!!
They are awesome good old fashion customer service its like a breath of fresh air.
Had awesome customer service. The associate walked me to the aisle asked questions to know what I needed which was a cap to shut off a water line. Over all this trip was a good experience.
Bought a rod and it was broke when I bought it. They wouldn’t let me return it other then for store credit. Broke when bought.
Very organized & clean store. Staff very helpful & friendly.
Love the fast friendly help,and Tom the master lock Smith.your whole place rocks!
GREAT CUSTOMER SERVICE!!!Had a problem and Tom the manager followed up and made things right!!This store is committed to great customer service and fair pricing!!
These people are awesome! Definitely go above and beyond every time we come in. Staff is extremely knowledgeable and helpful.
Usually good, today bad. They advertise a BOGO for fertilizer and didnt order enough and ran out. Back to Home Depot.
Ace is the place with the helpful hardware person.
Love the place. Really no more expensive than Lowes or Home Depot but their staff is more knowledgeable, friendly and helpful.
Great place to find hardware that no one else has on hand.
A very busy efficient place
Good supply house -assorted things for homeowners and contractor projects alike.
Attentive, knowledgeable employees are always available and in the aisles. They dont hide from customers!