I was a walk in, I was greeted immediately with a smile. There was a short wait, and a number of times the gal at the desk apologized. When it was my turn I was greeted by Rosaliz, she was friendly and quite detailed in asking me exactly what I wanted. She chatted pleasantly through the haircut and did an exceptional job. I think I have finally found MY hairdresser! The salon is modern and clean- all around a great experience.
Lori listened and interacted with me regarding a new style. Then, she gave me the perfect cut! I love my new hairstyle! She also spent much more time with me than expected.
Rachel K. is awesome!! She did an amazing job on my cut and color. Very happy.
Wow! What a great experience at the newly reopened store. Super friendly staff, gorgeous salon, and great service provided. I will for sure be returning here for all my hair needs. They also offer waxing services, all in one stop shop!
The staff is very attentive and professional. My stylist was Susie and she excelled by providing me with style ideas while considering my likes.P.S. the complimentary coffee was delicious! 😉
Very friendly and my stylist asked and listened to what I wanted. Kylie was her name she did a great job.
Lori B. did a great job with my mens cut; it was my first time working with her...she listened and then went to work on a creative cut, just what I was looking for. The establishment was new and clean, I most certainly would recommend this establishment to everyone...A+!!
Took down a review of my friend telling all of you that her scalp got fried & left that place with a bad chemical burn, also had pics posted of her burns, but of course they are trying to hide the fact that it happened 🤷♀️ 100% would not recommend this place to anybody! Bet this gets taken down too!
Lori is the first stylist in many years who cut my hair the way I expected. Thank you, Lori, for an excellent cut!
Kylie was very professional and very sweet! What a great stylist. I have fantastic highlights and cut thanks to her!!!!
UPDATE.... I decided to call the manager and let her know of my experience. She asked me to come back and give her the opportunity to correct the color. So I did. When I walked in she could see what I was saying. She pulled out the color book and asked questions. My hair is beautiful now!! Ill be one happy bride walking down the aisle!!1st post.... Natural red heads beware!!! Went in for a color and eyebrow waxing, 9 days before my wedding. Left with my eyebrow ripped raw and Orange hair. The next day my eye was still swollen and red. My fiancee says it looked like bright troll colored hair. I wont ever go back!
Thank you so much for the re-cut I love it, but the wife didnt, I will always come back to you
Susie is great! Bleached my hair and coming in for a second round to get it white.
While having my mani pedi at LE Nails & Spa I mentioned that I badly needed a haircut. It was recommended that I try Fantastic Sams just a couple of doors down. Everyone was friendly and welcoming, the salon was immaculate and very modern. I was told that the salon recently had a total facelift. Kylie, who cut my hair, was professional, friendly and listened carefully as to what I wanted done with my hair. Ive been in the area for a year and this is the first person to actually give me the haircut I desired. It was ladies day so I got a great price for the cut. Check them out as I think they have some type of special every day.Im defintely going back!
The best hair cut Ive had in a long time Chris was great I showed him a picture & thats just what he did & it looks great !!! Very happy with my cut & will go back
Can anyone really cut hair in port charlotte because everywhere Ive been here is horrible whered these folks get license
Took me right away, but kinda over processed my hair a little.
Racheal is very professional and treats me with respect. Always asks how I am and how I would like my hair cut 💇♂️ and converses with me as she does her magic!!!!
I have to say I was very very impressed with SUZANNE the manager. To make the story short I was going in to get color and left with no color but instead healthier hair and tons of knowledge and a plan in place to get my hair restored . I have very long curly hair And it is so hard to find somebody that understands the difficulty of the type of hair that I have And when and how to color it. My ultimate goal is to go lighter with my hair, But Suzanne explained my hair is not in the best condition to color at the moment which I totally agree with, And she advised we start restoring my hair instead and prepare it for more color in the future. She not only explained how hair works but also Showed me how to nourish my hair. I loved how honest Suzanne was with me, I loved her confidence and her knowledge and that’s exactly what I have been looking for. From beginning to end my experience was phenomenal from her Customer Service, her knowledge, her kindness, she explains things in a way that is so easy to understand, I left with a wealth of knowledge!!!I’m super excited to put her advice to play to restoring my hair and I will be seeing her again in a couple of months to continue to work on my ultimate goal. Thank you so much Suzanne!!!!! You definitely need a raise I’m looking forward to our next visit
Very knowledgeable and I got a great haircut!
My apologies,wrong salon,you guys did a good job so sorry.
Suzanne is amazing!! It was my first time here and I got at least six inches off! I changed my whole hair style and even changed my hair color with Suzanne! The hair cut and color is perfect she went above and beyond with my hair!! I recommend her and fantastic sams!! 15/10!!
I have been going to Fantastic Sams for the pat 3 years. I have wonderful service with a great value. Suzanne is the Manger and she is an awesome hairstylist. I recommend them for any age or gender.
I was there about a month ago to get a spiral perm done. Was very impressed with the young lady who didnt my hair very friendly it took her 41/2 hours to roll my hair we talked laugh made the ring process bareable. She asked what mwds I was on to her. Been dealing with this problem for awhile never had issues with perming my hair. I spend a little money to do my hair which was down to my waist she did cut it before. Yes I talked to someone. But here I am a month later my hair is still so frizzy my ends are dead and my hair falling out. I was very happy with the hairdresser just not with the results. And of course after spending a 105 dollars theres nothing they can do. They product they used ruined my hair. 😡😡
My wifes hair was perfect
Havent had my hair done in a long time. Rachel was great, I got full highlights and my hair came out fabulous.
Ask for Josephine. She did exactly what I asked. Also a very nice person.
I just walked in and was greeted. I said Id like to get a perm today. The girl told me they dont have time for that today. I said really? She said you want me to put you down for tomorrow? I said, I need to see what tommorow brings first. Then I walked out in disbelief!! I mean not one person was waiting and they are open until 7. I thought they take walk-ins
Something is wrong here. I have been using this salon for years, but the last year or so it has gone downhill fast. They advertise that walk ins are welcome, but I have not been able to walk in and get a cut for a long time. They make an appointment for several hours, or days later, then issue a disclaimer that it is not a set time, just an estimate. The stylists seem to have an attitude that they dont want to be bothered with just a cut, and the last one I got was terrible. The stylist was very rude to the other employees in the salon making me very uncomfortable. A man walked in to get a cut, and no one in the place wanted to do it. The poor girl went to each one in turn asking who could give this man a cut, and all the stylists were too busy or ready to go home. This was 2 hours before they closed. He was standing up front observing all of this. I couldnt wait to get out of there. At checkout I was surprised to find that the prices have gone up again. When I got home, I had to fix the long bits that she missed. I was angry. I know Im not paying for a designer cut, but the combo of a bad experience and a bad cut was it for me. I wont be back. I ended up going to another salon a few weeks later, and they took me in right away, and cut my hair perfectly, and for less money. I could have gone back here to have them fix it, but I didnt want to step foot in the place again. Someone in charge needs to consider why their stylists are so unhappy, and explain to them that the customer is why they are there, or they will have no business left. There are plenty of other places to go where you feel welcome and can get a decent cut.
Fantastic Sams in Port CharlottePersonally the worst place Ive ever gone. I went to have my hair cut and colored, I was very specific on what I wanted done with my hair, the color I wanted and how I wanted it cut. I wanted my hair to be a burgundy and the receptionist told me that there was a girl there who was great with vibrant colors and placed me with her. They cut my hair great I love my cut, but my color was another story. The hair stylist dyed my hair black with blue, purple, green and grey under tones, then after the first wash I had a huge chunk of purple. So after sitting in the salon for over 7 hours, I went back to have the stylist fix it per the discussion we had and once again sat there all day for almost 8 hours, from the time they opened to two hours before they closed only to walk out with fuchsia colored hair. After a week of a few washes my hair has faded to a light pink, I made an appointment to have my hair dyed to a darker color because I was all around unsatisfied with my hair coloring, I was booked for a 430 appointment. I drove half an hour to Fantastic Sams for them to have me sit there for 20 minutes to tell me they did not have time dye my hair and no one in the salon knew how to, after informing me the women who did my hair walked out and quit. The only solution they could give me was to cut my hair shorter and then maybe they could help me, but even then they did not have the time. Then after that they told me I should have come in for a consultation and they would have been able to tell me whether or not they couldve helped me. I was talked down to like a child as if their stylist messing up my hair and their receptionist scheduling me was my fault. I would never go back to them even for a cut, highly unprofessional and extremely rude.
Suzanne took fantastic care of me...Exceptionally knowledgeable stylist, excellent technique with both cut and highlights. So HAPPY with the end result. Long haired clients, fear not- in very good hands.
Suzanne was AMAZING! Worked with me on doing a custom color. She also did 2 different sample foils on my hair to see which I liked better and to see if we needed to lighten my hair. She isnt pushy with selling or upping your cost and trys to do things as price effect as possible.
I just got my highlights done again by Sarah, and they look great. She is a awesome colorist and goes the extra mile, to ensure her customer is happy. I will definitely be going back. The staff is also very friendly.
Sara did my hair today and I love it! She took the time to talk about options and end results are I would definitely recommend her.
I called about 30 minutes before they were closing and asked them if they had time to do my sons cut, they took us right in. The lady was so nice. She did an amazing job on his hair too! I cant wait to go back for all of our family cuts.
I have loved my foils & cuts every time I have visited. Right now Melissa does my awesome foils & cuts. I have had another hairdresser, Angie who also did an awesome job. Love, love, love my hair finally since going here......
Very nice place! Good prices! Rachel is Awesome!!!
They made me feel important ! Job well done! Thank you Josephine!
I came in for a haircut and was actively ignored by 2 members of the staff (including the gentleman that allegedly owns this FS) I left after 10 minutes of not being acknowledged by anyone. What an embarrassing way to run a business, especially one in the service industry.
Awsome service
Very nice haircut, and I was fit in a very booked schedule for the stylists. I know that fantastic Sams went above and beyond to help me. They were also very caring and accommodating to my needs due to my situation with my neck injury. Great job guys.
We have had the same hairdresser there for almost 11 years. I have never been disappointed! She is a gem. All of the staff are friendly and respectful. The establishment is clean and welcoming.
Hair stylist that I was with doesnt always listen to what the customer wants, she cuts a style that she thinks you might want. Once it is cut, it is too late. Good thing it grows out.
Forget this place! I have been going to this salon every other month for a year. The people are rude and stylists turn over is frequent. You find a good stylist and then theyre gone! No one bothers to call you. If you call to change your appointment no one changes it in the book and when you show up for the reschedule they are angry and give you a different stylist. This last time was the straw that broke the camels back! The stylist I was scheduled for was gone (again), no one called, the person who spoke to me was rude. I desperately needed a haircut, so I decided to give her a try. I waited and waited and waited, 20 minutes after my scheduled appointment no one came to speak to me. I walked out. Im tired of being treated poorly. My time is valuable.
I had an amazing experience with Rachel. She is such a sweetheart and did an INCREDIBLE job making my hair a beautiful blonde color. I will nevee go anywhere else!!!
Color with highlights and low lights. Stacy did an amazing job. I will go back .
I always just need a trim. It has never taken more than 8 minutes. However this place is always booked even tho there are 3 stylist just sitting in the corner talking. And the stylist always has an attitude ....Sad part is.. this happens last 4 times... the reason i have tried so many times... i work close by. The dont want to be bothered with guys haircuts...only the women that spend way too much...Its sad that good customer service is a thing of the past.
A couple months ago I had a really rough experience in this salon .. I was bet upset with my hair color and cut and overall service provided.. The owner Me.brown called me to offer me two free hair dye services and a Malibu maker over. I came in almost a month ago and met the most amazing stylist who truly understood why I was u happy with my hair and did the Malibu makeover and offered me a product which usually never buy but did because she truly knew how to explain the benifits and has made my hair look amazing and not dry from the two colors prior . Alyssa is truly an amazing stylist and so personable.. today I have an appointment for my last free dye to hopefully get my hair to what I originally wanted from the first appointment.. I will update you guys to let you know how it goes .. The important thing here is that someone finally recognized that my hair was messed up and is making great progress to get my hair how I want it .. Thanks to Mr.brown and fantastic sams for going above and beyond to satisfy their customers. Im so excited to get my hair done today and feel beautiful once again.
Horrible! I always get my hair platinum blonde. I told the women what formula my hair dresser up north text me. She argued with me pretty much the whole time about it...end results... My hair was YELLOW! the women even tried to say its not that bad!!!! Why even bother if your not gonna listen to your clients!!!
Friendly. Nice lady that I had, Christine I believe the name was. Did a fabulous Job and I will be coming back to see her again.
Fantastic Sams was good this morning Sarah does a great job Im fixing my hair the way I like it and it stays too.
Sarah G seemed knowledgeable and was able to correct another persons mess they made of my hair
I always get a hood cut & senior discount. Recommend.
Appointments were so far out
Stopped in for a trim and they got me in right away. Very good service. Would return
Clean and friendly. Suzanne was great!!!!
Hours of operation says closes at 7pm on Mondays. Guess they left early. Wasted my time and gas thanks for nothing not so fantastic Sams. The next day walked in at 330pm and they said NOPE cant take you today. WTH...THEY CLOSE AT 7PM
I was giving chuck to cut my hair .he cut my ear.i told him not to use clippers he did anyway, left bald spot on my head. They have trouble returning calls oh chuck shake as he cuts my hair the cut was uneven .i was told he was let go, but he is back beware!!!!
Best eyebrow wax ever by Karen! She is the only one there who can do it. Had a bad haircut though by some forgettable lady.
Great haircuts for my mom & her sister.
My son has autism and sometimes haircuts are difficult. They were so patience with him.
Rachel cut me and my husbands hair, couldnt be happier!! She takes her time and is a perfectionist, which I love !!
Excellent,
Booked an appt. Waited 30 minutes after appt. time while walk ins were helped first.
Great haircut the women here are the nicest and the greatest value.
Suzanne took time to listen and help me get exactly the cut I wanted.
Great location! Fresh cut for the summer heat.
Took my four-year-old in they did a fine job talking the whole time so he was distracted and could sit still for the 15 minutes as any parent for 4 year old boy thats not easy
I Love my new Hair Style
My experience was terrible. K had an appointment and the beautician did not show up and they had no replacement or offer any free services for my failed appointment.
Handy, do a nice job.
Great stylists.
Good service
Bonnies cuts the best.
Lost the best stylist, Debbie, too bad for them .
Just called 30 mins before closing and people are rude. We cant cut your hair we have to finish 2customers and we are outta here.I guess they dont need any more business
Great stylist Jennie!
Place is terrible. Been up there every day this week at 4:50 pm. I get off work at 4:45, head up to get a trim and they have been closed before 5 PM. Even though it says tell 7 they closed before 5 every day this week.. waste of my time will never try to go back again
Need to clean the place upVdirty floors.
Air conditioning was broken. Very hot!!!
Miss Jenny is the best!
Stacy always does a great job!!
Affordable and great cut
Bonnie best in the buisness
I went in to get a trim they were busy the one attendant rushed around as somebody if they could do a trim the one woman said she could the first woman didnt put my name down another woman came in they put her on the book when it was time for the woman to do my hair my name wasnt there so they took the other person very disappointed
Very professional and friendly staff. Always leave feeling like a million bucks
Great haircut
My stylist, Karen, is terrific.
Poor service. The ladies that were working when I went into the building didnt seem passionate at all . Like it was just a paycheck . Not professionals and not women that I would trust with my hair
Ginny was amazing, as always!
Ive been coming here for years.
All good!
Good cut
Eva is the best
Busy place, friendly staff.
Love this place