After extensively researching local flooring companies on line to do the floors with laminate in our bedrooms, we chose Friendly Floors. They installed the floors last week and, I must say, we chose well! On our first visit to the store, we met Violet who positioned herself less as a salesperson and more as a consultant. She was very knowledgeable, professional and really helped us make an informed decision. Tina came to our home to provide us with an estimate and we agreed to move forward on the spot! Tina was very experienced and answered more of our questions professionally. On installation day, our two installers, Joe and Jason showed up exactly on time and, as we requested, wore masks through the entire process. These guys are real craftsman and have been doing this kind of work for about20 years. They were meticulous. The laminate boards were fitted in the most advantageous way and they even took great care at making sure the quarter round molding was mitered in a seamless fashion. As a bonus, these are two very interesting and nice guys! If you use Friendly Flooring, which we hope you do, we highly recommend that you ask for these installers! We like that Friendly Floors is a local, female owned business. Nice to support local businesses like this.
We just had FF install wood floors in our master bedroom, and we are loving the look and the feel underfoot! It was previously carpeted, and the wood is such a stunning upgrade.As always Friendly Floors has a terrifically helpful staff, an impressive number of choices, the installers are top-notch, and the prices are fair. Everything is beautifully scheduled- this is truly the easiest company to work with.I pause every time I walk in there to admire how great my bedroom looks!
Our installer Steve P. whom we will always insist on in our properties, really went above and beyond. He is a seasoned craftsman with an old-school work ethic. Steve took unforeseen complexity and difficulties in stride, adapted, and pushed through with unwavering attention to detail. A real pro; and in flooring (and all trades) the technicians make or break the job. Friendly Floors delivered quality and value all the way around. Why would anyone buy flooring anywhere else?Posted On
The minute I walked into Friendly Floors I knew I was in the right place. They answered my many questions and helped me choose the flooring I wanted. Tina came out promptly and measured and gave me a quote. Dan and his team did an excellent job of tearing up tile and laying the vinyl oak. They were personable, hard workers and cleaned everything when done. After seeing the end result I decided to also have the master bedroom done. Two weeks later Dan came by himself and finished my beautiful floor to match the rest of the house. You will not be disappointed in this awesome business!
What an amazing staff at Friendly Floors. The installers (Brad and Steve) were absolute perfectionists and worked diligently for 3 days to install our gorgeous (waterproof) vinyl plank flooring. On time, professional, great work ethic — I couldn’t have asked for better people to install our floors. I highly recommend Friendly Floors and if you do hire them, please don’t forget to tip the installers!
Our experience with Friendly Floors was top notch all the way. Tina did a great job of explaining all the different types of flooring and we decided on the Lancaster Oak Laminate flooring. Jason and Joe were just fantastic in the quality of work they did on the flooring. They were very friendly and took pride in their work. On a scale of 1 to 10, I would give Friendly Floors a 24!! We could not be more pleased!
The staff here is the best. They are so helpful and friendly. The products they offer are top notch. If you are looking for help with your home improvement project they are the one to ask for help.
I really wanted to like this store, friendly but buyer beware. I Purchased rug padding for under a area rug. I went to warehouse to pick up, spoke with Kevin at warehouse, he had pad cut, rolled up & wrapped. Kevin place pad in rear of truck which is covered. Once I arrived home & started to carry pad in house I noticed pad was all wet & stained. I called store immediately & spoke with Melissa, who said spoke with Kevin next day, who supposedly said he never noticed that it was wet or stained, stated was off a new roll. I think his senses are off, if he didnt notice it was wet & all stained, must have laid on a concrete wet floor for sometime for this to happen. I would not recommend this store. If you do better inspect your item carefully, forget that it wrapped up, open it up.
Donna, in the sales room, was amazing! We explained what we were looking for and she took us right to it. She was in constant communication with updates and dates. The floor installers were professional, and paid great attention to detail. Amazing experience.
Very friendly and knowledgeable showroom sales staff. They carry many different tile flooring options, imported Italian porcelain, Spanish & Chinese options. Their Mosaics are Top of the Line and priced to sell. Great experience!!
Friendly Floors is beyond the word “friendly.” They are much more than that. The entire process of selecting materials, measuring, installation suggestions, and the final installation is all done by professionals who know exactly what they are doing. From Friendly Floors, I was able to purchase American grown and milled wood for our home. The installers, Jason and Joe, are among the best in the field: efficient, perfectionists, neat, and respectful of our home. Before you start your home project, stop by Friendly Floors
I work for a contractor and we used friendly floors to install a carpet that I had trouble finding a matching product. Friendly floors staff not only helped me find a match, but they were extremely helpful throughout the whole process. The homeowner even had a 2 piece office desk that was not moved back into the exact same position as it was placed before (which they didn’t know because my crew moved it out in the first place). Friendly floors staff had the installers back out to the homeowners house and moved the desk back to its original position. Thank you friendly floors for all your help!!-Spencer
Outstanding!!! We had tile and carpet removed and laminate flooring put down. Our new floor is beautiful. The installers, Matt and Steve, did an awesome job. The owners priority of delivering impeccable customer service shows from start to finish. Friendly Floors is a top notch upstanding company.
We worked with Ashley Bacon from the beginning of our project. She is a professional with a lot of knowledge about tile. Also the tile setter Lee was tops at doing our entire shower renovation. Taking out all of the old shower leaving only the studs to build on. We would recommend Friendly Floors for all of your tile needs. Thanks to all for our new and modern Shower. Also a shout out to Zack who also added to the job success.
We had Friendly Floors install beautiful hardwood floors in our bedroom. We couldnt have asked for a better experience. From the product selection, measuring and scheduling, to the actual installation, everything went smooth and looks amazing! I would HIGHLY recommend Friendly Floors. Very professional and as their name says...Friendly!!!
Just had a new wood floor installed in my dining room. It looks wonderful. Cant praise the workmen highly enough! They were so courteous and careful with their work and left my dining room with no work for me to clean up after, as they cleaned up as they went along! The whole process went smoothly, starting at the sales office and throughout the installation.
Donna and Patty were wonderful to work with. Provided great advice and made the scheduling easy. Joe and Ben are true craftsmen installing the floor. It is beyond our expectations. We will use Friendly Floors again if we have any flooring needs.
Be very careful not to need to return anything. 25 percent restocking and $100 freight charge even if you only send back one box. This applies even if the salesperson ordered the wrong materials!
Do not buy from this company. They will rip you off. They don’t even know what floor board is.They absolutely charge at least twice, for the job. You should never leave your home unattended when they are there.I am filing with bbb. Look for those reviews.
Outstanding experience from start to finish! Donna was incredible helping us choose the carpet that was right for us. The installation went smoothly and the installer was not only need, knowledgeable but also friendly and respectful of our home! We would definitely use friendl outstanding experience from start to finish! Donna was incredible helping us choose the carpet that was right for us. The installation went smoothly and the installer was not only meat, knowledgeable but also friendly and respectful of our home! We would definitely use Fiendly Floors In the future!! Couldn’t have asked for a better experience!
Immense selection friendly staff quality products and a great pricing. We have used them several times for various projects and have always have great success.
Arrived on a Sat after store had closed, but owner happened to be there and opened the store for a few minutes to answer our questions. We were very impressed with the options and level of customer service.
Very helpful and friendly people
Great people to work with. Very happy with our new flooring.
Very nice and very helpful, highly recommend this stire
The entire staff puts the friendly in Friendly Floors. Amazing customer service along with superb product.
Outstanding service, Tina went out of her way to accommodate our timeline. Will update review after work is complete.
My tile floor grout started coming out two weeks after we moved in. Had to call a lawyer to get the company to replace the floor. The owner lied, the installer lied, and the person at the store lied. If this is the type of business you want to install your floors hire friendly floors to do it.
Good very friendly