user
Sunshine Ace Hardware - Kingsway
912a Kings Hwy, Port Charlotte, FL 33980, United States
Appearance
Sunshine Ace Hardware - Kingsway
Comments
Jo
Review №1

I was given excellent service by Robin. Id definitely give her a High Five for her ability to match paints and for the great service she gave me in your store, Friday, September 24. Shes a real asset to your store staff.

Ke
Review №2

Worst experience and trying to get a key made thats programmable ever. The first key they get doesnt work so I Resort back to a case I ordered the case and they dont even know how to transfer over the case for the key do not go here for keys

Jo
Review №3

Skip big box stores. This place has what you need! (Except lumber)

je
Review №4

Great service associates helped me right away. Great place to go I felt very welcomed

Te
Review №5

I. Allied to ask a question and the guy stated you need to came in and look! All I wanted was to know if they had a blower and hedge trimmer. Would have given no stars if I could!

Er
Review №6

More a 4.5. Good selection, helpful staff, clean, and convenient location. 04.26-bumped to a solid 5. Polite, and professional staff. accommodating. Appreciate the special order! Superior customer service than the big box retailers for hardware and related items. Service is the differentiator. Thanks everyone!

Sa
Review №7

Nice you cant find Amos everythings you want

B
Review №8

Very helpful. Found me what I needed in no time!

Ja
Review №9

Terry waited on me, he was so helpful! He went above and beyond his duties. I had a problem with the only key I own for my car, not being able to drive because the casing broke and wS in pieces. He fixed it! With a new battery, super glue and tape, now my key is working--including the door opener and lock, which didnt work before even with new battery. Thank You Terry. Now I will go back and purchase a second key.

Tr
Review №10

They were friendly courteous help me out tremendously go back there over and over again

De
Review №11

Nice store and employees are wonderful. Really like to go to this store. Always kind of busy but employees are always have been there to help right away. I will be back there again.

Ma
Review №12

Theres no place like Ace! These guys really take care of you and the products you need are usually stocked. What more can you ask for?

Jo
Review №13

Always excellent customer service! The Ladies at checkout always are cheerful and friendly!

Ka
Review №14

Awesome hardware store. Had exactly what I needed.

Jo
Review №15

Portable propane fill expensive!!!!Even with rewards card it was $20(-1 cent!) each. One tank only took 2.5gal, but they said too bad as it was more than half.Propane should be sold by the gallon.

Jh
Review №16

Great place. I usually find every thing I need. Helpful staff.

Da
Review №17

I try and purchase things without going to the big box stores and have been going to Ace Hardware on Kings Hwy since 2002 but since Harold sold the store it has gone down hill,I was there today to purchase a couple of valves for the laundry tub and asked the cashier as I went in for help and she announced it over the intercom but NOBODY showed up but one lady was on the phone and said she was doing her best so after 15 minutes I left and went to Lowes and got what I needed.

Be
Review №18

I went in and found all for which I searched with help from a great staff

Au
Review №19

Very helpful friendly staff. Found everything I needed.

Su
Review №20

John was great so helpful in finding the stain for my wood filing cabinet thanks so much for your help

Je
Review №21

You can find just about anything you need here. Their staff are very helpful and knowledgeable. Always have a pleasant experience. So nice to find help when you need it.

Bu
Review №22

I arrived about 6pm, I am sure it was a couple of minutes before, to purchase a tool. There were still people in the store and the door was open. But after two steps inside the door an employee angrily and unapologetically told me We are closed, you will have to leave!. I thought he was going to physically push me out the door as he approached me. I should have looked at the store hours before entering I guess... so I apologise for trying to give you my business. I will spend my money elsewhere. Not the helpful hardware store that typically flies the Ace banner. And, not consistent with other reviews for this business. What happened to the courteous friendly service?? A more appropriate response would have been I am so sorry sir but we are closing. Could we invite you to come back tomorrow?

Ba
Review №23

Quick, stocked, congenial help and gal at register actually helped to get purchase invehicle ... unasked.

Ho
Review №24

They have a great selection but as with all Ace Hardware I find their prices are a little high.

Su
Review №25

Picked up paint and batteries. Quick and easy.

Jo
Review №26

Terry was extremely helpful and went out of his way accommodate my needs! Thank you Terry!!

An
Review №27

Always a pleasure. Very friendly and helpful staff

Pa
Review №28

Very friendly atmosphere and helpful employees. Clean and well stocked.

pa
Review №29

The staff is very knowledgeable and friendly. If they dont have what you need you dont need it.

Ja
Review №30

Always kind and helpful 👏👍

Pa
Review №31

Good place to make keys

Bo
Review №32

Prices are sky high. Ace used to be the place, not anymore...

Ri
Review №33

They are very helpful here. We also get Pool 911 supplies.

Yu
Review №34

Disappointing to say the least. Small selection. Didnt even have lawn mowers

Ti
Review №35

Always have what you need

Wi
Review №36

Like all Ace Hardware stores, prices are high but the help from their staff makes it worth while.

Me
Review №37

They have lots of employees to help you find what you are looking for. Very friendly.

da
Review №38

New guy in hardware, spent time finding my specialty screws and did not give up. Love the personal touch the place lends itself to.

Ju
Review №39

Great service and clean store also well stocked.

Di
Review №40

So informative, and nice. They really go out of the way to help!

do
Review №41

When it comes to hardware if you need it they probably have it

Ch
Review №42

Service at its best.

Ma
Review №43

Every time I have gone in there they all have been so very kind and helpful. They all go beyond the norm.

Pa
Review №44

Friendly knowledgeable staff, always happy to shop here

Ma
Review №45

Had what we had driven there for!! And the cashier and gentleman that got the beach chairs down for were Fantastic!!

Me
Review №46

Cashier not very friendly.

Ro
Review №47

Expensive, but help is almost every corner.Thier happy to help find what you need

Al
Review №48

Prices are on the high side but they usually have those hard to find items. Customer service seems to be slipping but maybe they can blame it on Covid like everyone else is doing.

Ke
Review №49

Always helpful and knowing

Ly
Review №50

Fast service, good staff and convenient location.

Jo
Review №51

Very friendly and helpful staff

Mi
Review №52

Store staff very friendly & knowledgeable, I always find what I need

Ma
Review №53

I waited for someone to help me in electric department, I even asked someone for help he told me to wait in 11,I waited 15 minutes no one ever came to help me,I try to shop here, but never again, horrible service, btw it wasnt busy at all,I will never shop there again, horrible service, I guess home depot or Lowes will get my business from now on

Wi
Review №54

Neighborhood hardware store with great people.

Co
Review №55

Service was slow with 2 registers open and a store full of customers waiting!

Th
Review №56

Most pleasant home hardware store Ive ever been in.The people are always nice and friendly whenever Ishop there.

An
Review №57

Much better than box stores

Pa
Review №58

Love this place. Everyone is so helpful!!!!

Ha
Review №59

Mr. Jimmy was extremely knowledgeable, kind, and helpful and made our project easy. Had a great experience with all of the staff!

Ro
Review №60

Youll pay more than depo but its closer

Ra
Review №61

Store hours say store close at 6 I was at the door 5:45 pm store close

Sa
Review №62

I love this hardware store! Its much smaller than other local hardware stores, and has a friendlier feel. Think, mom & pop hardware, its more like that. In this regard, they do have a smaller selection than other larger stores. However, theyre perfect for quick items, nuts, bolts, screws, paint, etc. The prices are on par with other stores, and maybe just slightly higher. A few cents extra for a no-hassle, quick trip is fine with me! The staff is always friendly, and they offer a rewards card that frequently offers coupons and discounts.

Je
Review №63

My husband LOVES ACE Hardware, Kings Highway! All sales personnel are helpful and most importantly PATIENT! We are so lucky to have a well-stocked hardware in our neighborhood with knowledgeable associates! Thanks ACE for always lending a helping hand!

br
Review №64

Staff is friendly and usually always help you out. Unless youre going to get anything done with your auto key or key fob for your car alarm. Over the course of three months and five separate visits. I leave here again, without my key fob programmed. Every other aspect of this place is excellent. The key section not so much. Dont matter how friendly or helpful you are. If you cant complete a part of business that youre open for then whats the point. Ill still come here for everything else, the staff is always friendly and willing to help, which makes shopping a lot easier. But if you want to program your car alarm clicker, find another place.

Vi
Review №65

This is MY ACE IS THE PLACE!!!

Je
Review №66

Very knowledgeable staff and friendly checkout service!

Mi
Review №67

The people are very friendly and very helpful

Vi
Review №68

Helpful and everyone wearing a mask!!

Fr
Review №69

This Ace Hardware makes shopping a breeze from getting a few things you need to all staff and even the manager willing to help you problem solve a situation. They have been so helpful to me in explaining how to do things from electrical to plumbing, painting, pest control, weed control, and always cheerful and happy in helping. This is the true meaning of customer service. Something that is rare to find in the big box stores, where often there isnt an employee to help and usually none that are knowledgeable or can problem solve a situation with you. If I could rate this Ace Hardware 10 Stars, I would. People have said their prices are higher, but I have not found that to be true. Plus if you follow their sale flyers, you can get some great deals on things you need. The other big plus, is that they are close by in the neighborhood, so you dont have to drive across town to find what you need, saving more time when youre in the middle of a project. Even every cashier is friendly and greets you when you enter the store. Customer Service like it used to be in the 60s in small town America!!

Ge
Review №70

What a pleasure dealing with the entire staff of knowledge professionals... From sales, to support ... Special thanks to Dominick for his devoted details and set up of my last purchase... Job well done... You will have a great experience with this staff... Thank you again...

Pa
Review №71

Am about 27% sure that I saw Steven Tyler in the fertilizers section. He has come along way since he did that thing with arrowsmith. !!! I am at Dariy Queen and free cone day is post pwned for CRONAVIRIS!!! Ace is always o pen. Help

Ho
Review №72

Handy hardware store. Good service counter inside replacing glass and screen, keys, etc. Have propane and mulch. Pricing a little high.

He
Review №73

Excellent service

Ho
Review №74

The hardware store is great. The paint ACE sells isnt. The hardware store offers great service and most any kind of odds or ends you could need to do a project, except paint. I purchased the best quality interior paint they offered. Asked for the best quality not least priced. The paint, a dark color, took multiple coats to cover. Im on three now and just hope there is enough to get it done and rubs off with no effort. Would recommend the store just would not recommend buying the Valspar paint.

Ca
Review №75

Im in love with all Ace hardware stores. Its nice to get a personal shopper and not have to walk yourself to death looking for things.

wa
Review №76

Refused to service a person who has a disability and cant wear a mask. After hearing this from my friend I will take my business to lowes or home depot.

Br
Review №77

Sunshine Ace Hardware has that small-town neighborhood store feel to it that you never get from The Big Box stores. I got good advice and I made my purchase.Stop in and see for yourself.

Mi
Review №78

Great fast service

Sh
Review №79

Very pleasant place and great customer service!

Ka
Review №80

Friendly and knowledgeable

Ke
Review №81

Neighborhood store. Great staff and very knowledgable. Get in and out fast. No long lines.

Ma
Review №82

LOVE Sunshine ACE! Always helpful, knowledgeable, and friendly. My first-stop shop!

Fr
Review №83

Love this place. Everyone is cheerful and courteous. They alway have exactly what I need and are very helpful when Im not sure exactly what I need. Im never dissapointed with their products or service.

An
Review №84

No one is EVER here to help

Ri
Review №85

Always a pleasure! Fantastic customer service and FRIENDLY. I highly recommend.

Jo
Review №86

Friendly and helpful! Very busy today but check out went smoothly

Wi
Review №87

Always a pleasure to shop there. Everyone is always so pleasant and helpful.

Ed
Review №88

Very helpful staff. Was able to get all i needed without wasting time walking the isles

St
Review №89

They had what I needed

Ca
Review №90

Love the place. Always someone there to assist you. Very friendly helpful place.

Jo
Review №91

I really like Ace Hardware however their prices compared to other places are quite a bit higher.Nice people, helpful.

Ja
Review №92

Excellent service and knowledge of paints. Very customer oriented.

Er
Review №93

Always helpful, enough staff around asking if they can help you not like the big box stores where you can look for 10 mins and then he says l dont work in this section.......

Br
Review №94

Great shop for many items for the house. Very similar to the US shops

We
Review №95

Everyone here is very helpful and knowledgeable I enjoy shopping here. Unfortunately their hours arent very conducive to anyone who works full time so more often than not I end up at one of the bigger stores

Ra
Review №96

Very helpful and friendly staff. Prices very reasonable

Ma
Review №97

Carry many items that are needed in the RV parks. Friendly and helpful.

Ma
Review №98

Awesome store always ready to help take the dxtra drive as they are also friendly

Ro
Review №99

Good prices, outstanding service. Great stock.

ti
Review №100

Very attentive staff. I was looking for the elusive 9/16 metal drill bit, still looking ! Staff expressed regret.

Information
46 Photos
100 Comments
4.5 Rating
  • Address:912a Kings Hwy, Port Charlotte, FL 33980, United States
  • Site:http://acehardware.com/store-details/16954
  • Phone:+1 941-629-4455
Categories
  • Grill store
  • Hardware store
  • Home improvement store
  • Paint store
  • Propane supplier
  • Tool store
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:9AM–5PM
  • Sunday:7AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
Similar organizations