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Mattress Firm Port Orange
1731 Dunlawton Ave Ste 102, Port Orange, FL 32127, United States
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Mattress Firm Port Orange
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Ke
Review №1

If you are in need of a new mattress, Mattress Firm in Port Orange is an awesome place to start. The whole staff was very friendly and knowledgeable. Big John took the time and patience to answer all of my 86 year old mothers questions and there were a lot of them!! Big John took the time at check out to be sure my mother understood everything she had purchsed and she walked out feeling awesome about her soon to be delivered bed purchase. Thanks Big John!!

Ca
Review №2

We were looking for a specific foundation board for our mattresses and Candace was amazing and found us exactly what we were looking for and at a great price. This young lady was a breath of fresh air. Not only was she pleasant, but very professional, knowledgeable and accommodating. The items will arrive at our door the next day with free shipping. It was a real pleasure doing business with Candace and Patrick and we will definitely be back for a mattress. Thank you for your great customer service!

Mi
Review №3

The service I received was amazing!The knowledge of the staff was incredible.I went in to buy 1 mattress and because of Candace ended up buying 2.She is an amazing person and extremely helpful.Excited for my mattresses to show up and will definitely be a return customer.

Ta
Review №4

I have always experienced great customer service with the Mattress Firm in Port Orange or Flagler Beach Florida. Everybody seems to know what they’re talking about and seems to know the product and is always very professional and helpful and I do appreciate it! This time it was Patrick and a couple of years ago with Stephanie and there have been many others. Thank you guys for your consistency and high standards!

Ch
Review №5

We appreciate the help we received from Patrick in purchasing a new bed. We are going through a difficult time and was treated kindly and with respect.

Jo
Review №6

Been here in the past, was like walking onto a used car lot. This time was different. Jason introduced himself and was very knowledgeable and accommodating. Did some research on his tablet and walked us through the process or purchasing mattresses. Never really considered that a process before. Hassle free, no pressure experience. Would recommend.

Au
Review №7

Amazing service. Could have asked for a better deal! Thank you so much for your time, experience and actual care toward the customer!

Sa
Review №8

Candace was so knowledgeable and capable of providing me every feature to the mattresses I was looking at. She helped me get the best mattress at a great deal with a 10 year warranty. So glad I stopped by port orange mattress firm today!

Er
Review №9

Matress Firm port Orange have the best customer service I have experience in a while. I was help and explained in details, friendly and professional staff, It was a great experience.I ended buying the best matress I ever had.Thanks Candace for being so professional and helpful, Thanks Matress Firm. Excellent experience.

Jo
Review №10

Good selection & variety of price ranges. Junior was very helpful and helped me pick out a great mattress. I appreciate that there were no sales gimmicks or pressure to buy, just offering different options and he respected my budget range as well. Great experience.

Jo
Review №11

Jeremy was knowledgeable and helpful. It was a quick and easy sell. We knew what we wanted and he showed us exactly that—and it was on sale.

Je
Review №12

We had a great experience with Andy yesterday purchasing our new tempur-pedic! We loved our first one and it’s still in fabulous shape but we want a king bed now. Everyone was so friendly and they were willing to get us the best deal they could possibly offer us !

Ma
Review №13

This is the 3rd purchase I have made with mattress firm over the last 10 years. I keep going back because of the quality and value along with great customer service. The sales rep explained everything in detail answered all my questions and I had a great trust for his information. I walked out of there knowing I made the best selection and choice of vendor. Would recommend to anyone.

St
Review №14

I went here to buy a mattress to move into my apartment. Jason Russell was the associate who helped me, and he was very helpful and mindful of my budget and preferences. He made the process quick and painless, and he made sure I got a copy of all the documents. I was happy to buy a mattress from Mattress Firm. Thanks for the great customer service!

An
Review №15

Very helpful from start to finish. Didn’t pressure us into buying something we didn’t need.

Jo
Review №16

My second purchase. Didnt even think to go anywhere else!! Great service

Ka
Review №17

Jason at the Port Orange Mattress Firm was very helpful! He understood what We were looking for and explained everything so we understood. We’re so excited for our new sleep experience 🎉

sp
Review №18

My wife and I went in to the get a mattress to replace the atrociously uncomfortable one we have. We tried several. Candace helped up pick one that was within our budget and meet our comfort needs and the need for no more springs poking our rib cages. She also helped us pick a good mattress to replace the old futon mattress, making it a permanent bed. Thanks for all the help

sh
Review №19

Jason was very professional and friendly an efficient!! Just new to this area and will definitely be coming back to this location to purchase

Wi
Review №20

Bryan Freeman helped us with my brother’s mattress purchase & was the consummate professional. Very knowledgeable about the different mattress options and extremely patient!!! I highly recommend to anyone who is looking for a great bed at an extraordinary price with super fast delivery!!Everybody there is really nice and helpful, no pressure tactics or up-selling! We lucked out with Bryan and encourage you to ask for him because Bryan is very attentive to your needs and actually pays attention when you speak. Bryan also took the time to research & ask other coworkers for help when he didn’t know the answer to one of our questions. He didn’t dismissively just say anything because he didn’t know. Thanks again Bryan!!!

Co
Review №21

Excellent service, the men who came to deliver my mattress were kind, quick, and courteous

Fr
Review №22

It was a very thorough and painless procedure. I was in and out in less than 30 minutes with a lease on a great new mattress that was not too costly plus I got an upgraded base. My salesman Jason was very informative and personable.

Ca
Review №23

Thank you for all your wonderful help! Both of you were so polite and well educated about your job! I wish more people were as nice as the both of you were to me! Again....THANK YOU!

Em
Review №24

Both employees were extremely friendly during my visit, and specifically Jason showed amazing professionalism & knowledge. I was honestly super happy that they were able to schedule a delivery at a sooner date than I saw online!

Do
Review №25

I was dreading having to shop for a new mattress but Jason Russell made it a pleasant experience. He was very knowledgeable and answered every question we had in a very friendly manner. Would definitely do business with him as a sales agent again. It would be great if every place had someone like him.

Ri
Review №26

Excellent explanations and allowed a lot of time to make selection. Had looked at other mattress stores and was impressed by the quality of their product.

Do
Review №27

Good selection of Mattress types. No hard sell.

Pa
Review №28

Thank you Jason and Austin for your help today. I love this company and I continue to appreciate them. Patty Waters, a loyal customer

Je
Review №29

Wonderful Service!! Willing to answer questions about the products and services. All about the needs and wants of the customer

Ja
Review №30

I shopped at Mattress Firm twice over the past few months. The first experience went so well, I went back for another purchase. The staff is friendly, the store is clean, there are a variety of products, the ordering process is easy, and the financing options are desireable. Thank you Bryan Freeman for making the last experience as good as the first. Everything was explained well, the price was right, and delivery was quick.

An
Review №31

Great place to get the nitrous of your comfort

De
Review №32

The salespeople are courteous and knowledgeable ! There is a wide variety of mattresses on the sales floor.

Jo
Review №33

Candace was so knowledgeable and friendly! made buying a mattress fun!

Sa
Review №34

Very good service and found what I needed at an amazing price! My salesperson Candace was very friendly and informative. Will go again for my next mattress and recommend to friends to family.

Ja
Review №35

Jason was very knowledgeable of his products and led us around the show room giving us opportunities to test out a variety of mattresses. He focused on our priorities and helped us make a selection that was best for us.

Tr
Review №36

I came into Mattress Firm in Port Orange today and received the best customer service from Jason. He was friendly, efficient with his time, made sure the store was clean, and was very knowledgeable. While I was there, Jason was helping multiple customers and spread his time out between everyone in the store ensuring that everyone was being helped without having to wait. I was not expecting to be able to walk out with a mattress on the same day I went to look but Jason knew exactly what he was doing and had me in and out of your store in less than 20 minutes with exactly what I wanted for an incredible deal! Thank you Jason! I will always return to the Port Orange location because of your excellent customer service!

Ma
Review №37

Thrilled with Bryan and our purchase and delivery of our new mattress! We had an issue with our original purchase and when brought to Bryans attention he went above and beyond and rectified the situation fast! Bryan and Mattress Firm Port Orange have earned our highest rating! We love them and you will too!

Ka
Review №38

Great beds great deals. Great service!

Ka
Review №39

Wonderful and super helpful service! Everyone was so nice!

An
Review №40

Went here Tuesday. Absolutely the friendliest people ever! Had amazing sales. Delivered next day! Its not my first time using Mattress Firm. Always been a good experience. And love love the quality!

La
Review №41

Our sales person was Candace. She greeted us immediately upon our entering the store. She took our information and showed us our options. She explained everything clearly. We made our choice and Candace took care of the rest. She explained the whole delivery and return procedures very clearly. Our entire experience took a little over 30 minutes. We were very pleased. Will definitely return to this store again.

Im
Review №42

Jason was so informative and patient with me as this was my first mattress firm purchase, he helped me to find the best deal and I can’t wait to try out my new mattress

Ka
Review №43

Bryan Freeman made the mattress buying experience great! I told him exactly what I was looking for and he was able to suggest a mattress that fit my needs. Very helpful and nice. No hustle or hidden fine print. Anyone in the market looking for a new mattress should check them out.

Sh
Review №44

Absolutely a great group in that store. All were so helpful but the lady that helped me was great...so friendly and answer all my questions about the mattress I was looking for! She was knowledgeable and I was out of there in no time.

Ni
Review №45

Candice Rocked!! She was very pleasant to interact with. She definitely checked all the boxes off that customers service representative should have when representing any franchise or Corporation. I only wish there was a Candice at very retailer store I interact with.

Ki
Review №46

Candace was super helpful and very nice! I found a mattress that worked for me and took it home that day.

Ka
Review №47

Eddie was great! I went into the store “researching”. Eddie steered me to just the right mattress. He didn’t try to sell me more than I needed. He knew I wasn’t ready to buy because I didn’t have the bed yet, but he treated me like a valuable client. I really appreciated that. When I went back to purchase, he recognized me and remembered all the details of our conversation. He was funny and friendly. A very pleasant experience!!

De
Review №48

I had a wonderful experience finding the right mattress for my needs. Bryan Freeman was very knowledgeable about all the different types of mattresses. He was able to answer every question I had along with being very nice and patient. Thank you again!

Fe
Review №49

Excellent customer service. Very clean store and professional emoyees. Purchased a new mattress for my son.

Le
Review №50

Our sales person was very knowledgeable and pleasant. So nice to be able to work with sale people who are attentive to the consumers needs.

Ti
Review №51

Candace was amazing! Such an awesome personality and appreciated her walking us through all our options. Were so excited for our new mattress to arrive!

St
Review №52

They helped us out greatly and we did end up getting what we wanted hopefully within the next two weeks well find out how good the mattress really is Jason was very helpful

Ro
Review №53

Candice was fantastic! She was very informative and patient with me. I recommend that you ask for her!

Va
Review №54

I was in need of a mattress promptly. Eddie went out of his way to find me the perfect mattress to fit my needs; price, firmness, size, quality and had it delivered the next day. He was patient and thorough and a pleasure to work with. Its always refreshing to know there are people that care about their profession and do their best. I highly recommend working with Eddie and Mattress Firm. Stay safe out there!

Gr
Review №55

Steve, my last contact was wonderful. He was patient with me and DID what Candice said earlier could not be done. Kudoes to Stephen Singleton and shame on you Candice.

An
Review №56

The two ladies that worked with me at Mattress Firm tonight went above and beyond in helping me choose the perfect gift for my daughter. Kudos to Mattress Firm for hiring such an impeccable Sales Team!!! Thank You Mattress Firm of Port Orange!!!

Ka
Review №57

Jason was great. We got the mattress delivered...the delivery guys were fabulous.... Laying on it felt like the springs were poking through. It was awful. All I wanted was to switch to a all foam mattress. They treated me like I committing a crime. No one told me about the the 1 time exchange and acted like it was my fault/I was a liar... I got the exchange. The foam mattress is good but I wont do business at Mattress Firm again.

Br
Review №58

Had a great experience and quickly found the perfect mattress for me, thanks to Jasons expertise. He is very knowledgable when it comes to mattress quality and choosing the right mattress for proper spinal alignment. He also price matched the item to the manufacturers sale price, so I got a great deal as well. Highly recommend!

Ro
Review №59

Y bought my mattress here and was simply and fast, place has a lot.of choices grate price . And the lady ho helped me was super helpful thanks

Kr
Review №60

I called Jason earlier in the day to inquire about a mattress, and he was very helpful over the phone letting me know which of the mattresses I was interested in was on display in the store to try. Upon arrival at the store, he immediately remembered our conversation and was helpful in letting us try out a few different options. Check out was quick and easy, and the whole shopping experience was a pleasure.

Ka
Review №61

Candice was great!! She listened to all our needs regarding a new mattress. She was very knowledgeable and patient to find the right mattress for us. Mattress Firm has a mattress for everyone. Check it out!!

Re
Review №62

My elderly father needed a twin mattress. The employee that helped us was knowledgeable and accommodating. He even carried the mattress to our truck. The entire experience was low pressure and great service. Thank you!

We
Review №63

The service was fast and efficient!! The staff was courteous and it took maybe 10 minutes from start to finish after we chose our mattress!! Thanks Mattress firm!

Si
Review №64

Great service! Second purchase in 2 years and always friendly! Highly recommend.

De
Review №65

Great customer service and pricing!

Jo
Review №66

I was in the market for a mattress and was told by a friend to go here. I ended up talking to Junior and he was absolutely great. My wife and I were unsure what we wanted so he helped us figure out what we were looking for. Everything worked out from being in our price range to the exact mattress we wanted. Junior is definitely an asset to this store because he takes his time with you, knowledgeable about the products and doesn’t make you feel pressured by any means. I would definitely go back when I’m ready to put a new mattress in my guest bedroom. 👍

RJ
Review №67

Best experience, great deals, excellent service 👏👍

Ki
Review №68

Got a great mattress and adjustable base about a year ago. They were supposed to set up the bed to the lowest height when it was delivered. After my mother slid off the bed and onto the floor twice, I made a visit to the store. This visit was to lower the bed legs. The two men they sent did the job. Not very sociable but efficient.

wa
Review №69

They was very helpful and also they made it so home like and I enjoy there service and I also want to join the team with them as well so great store to go to and visit as well

He
Review №70

Manager Bryan Freeman was very helpful and informative about each mattress overall a good experience.

Ca
Review №71

Excellent service from Candace. She was able to help us find the perfect mattress.

My
Review №72

Great service!!! Jason helped me pick out the perfect bed after a twin for 18 years!! He didn’t push, gave nice deals, and wasn’t a salesman but just a great guy helping me make a decision to last a lifetime

Ri
Review №73

Our second time buying from this mattress firm store. The sales associates are very helpful and knowledgeable about their products and eager to make sure you get the mattress that’s best for you which we like. I’d highly recommend them

Mi
Review №74

Very good experience. Our salesman, Austin, was knowledgeable and very friendly. Showed us several different beds, and went over pricing. Very satisfied.

Ti
Review №75

This was the first time visiting a Mattress Firm store and Edward made it very pleasant and enjoyable. Honestly, I was apprehensive of walking in this store since I do not do well with high pressure sales people but that was not the case. Edward is extremely knowledgeable of the bedding industry and he truly is there to support you in your decision making while staying within your budget and personal needs. It took a couple of visits to make a decision but Edward was there for me each time. If you are in the market for a mattress, the Mattress Firm in Port Orange is a must-visit store.

Je
Review №76

The lady who helped me was very nice but forgot to mention that I had to be home for the delivery of a pillow. So I had to drive 40 mins to get the pillow.

Er
Review №77

The sales person was very helpful and we were very happy when we left!Thank you

Cr
Review №78

Dena was great! She was very helpful and informative! I didnt feel pressured at all. I cant wait for my new bed to get here!

Me
Review №79

My husband and I came in knowing really nothing and feeling overwhelmed. But Austin was great with helping us figure out what we need. We tried a few beds and found the one for us. Overall a great experience. Cant wait for the bed to arrive!

Pa
Review №80

Ask for Eddie when you go! He’s very knowledgeable/helpful, and just a kind/friendly person. Most importantly he has your best interest in mind throughout. He doesn’t just sell you the most expensive item in the store like other sales people try to do, he genuinely helps you pick out the best deal for you! Great products, and excellent service, 10/10 recommend.

Mi
Review №81

Great,FABULOUS customer service. Extremely knowledgable and patient. THE BEST SERVICE EVER EXPERIENCED EVER. WILL RECOMEND TO ALL MY FRIENDS AND FAMILY. OVER THE YOP SERVICE.

Ro
Review №82

Outstanding customer service. Dena is extremely knowledgeable and courteous. I’ll recommend this Mattress Firm to people with confidence!

Fa
Review №83

Amazing experience. I left the store so happy. Every salesperson in the store is so helpful and kind.

Ch
Review №84

After having a disappointing purchase at SleepNumber, my wife and I decided to buy a good mattress. The store manager Eddie helped us pick out the perfect mattress that I am writing this review from right now.There was no pushy salesmanship, just honest help. Thank you sir for making our shopping experience pleasant.

Mo
Review №85

Candace was very polite professional and got me the bed that I needed, perfect transaction.

Je
Review №86

Best shopping experience, ever! Edward was no-pressure at all, took time to listen to my specifics needs and wants, and steered me in the right direction! Saved me at least 50% over one of the competitors. The delivery was scheduled for next day, and the guys who delivered and set up were friendly, polite, and competent. I highly recommend shopping here before making your final decision!

Jo
Review №87

Just Had the most enjoyable experience purchasing a new mattress and adjustable frame. Thanks to Eddie, the store manager, for his honesty, straight forward insight, and knowledge. We are Super Excited for the sleep we are going to be having!! Thanks again Eddie.Joyce & William Treblas

M
Review №88

Nice store, reasonable selection, Chris Kate was an excellent sales person

So
Review №89

Purchased a full size serta mattress. The store manager, Edward was very helpful, informative and professional. We knew what we were going in there to purchase and he didn’t try to sell us something else. I would definitely recommend mattress firm and the store manager Edward for anyone who wants to purchase a mattress.

Ca
Review №90

EDDIE WENT ABOVE AND BEYOND MY EXPECTATIONS. EDDIE WANTED TO KNOW ABOUT ME IN ORDER TO GET ME THE RIGHT BED. HE ASKED MORE QUESTIONS THAN I DID. HE WAS NEVER RUSHED AND TOOK AS MUCH TIME SS I NEEDED. HE WAS EVEN WILLING TO MOVE A MATTRESS FROM ONE ADUSTABLE BASE TO ANOTHER. I AM MORE THAN PLEASED WITH MY TOTAL OVERALL EXPERIENCE. I WOULD ABSOLUTELY RECOMMEND THIS MATTRESS STORE AND EDDIE TO HELP YOU FIND YOUR PERFECT MATTRESS. THE BED IS SCHEDULED TO BE DELIVERED MONDAY. WOW LESS THAN 2 DAYS I CANT WAIT.

Ta
Review №91

I happened to come in when the store manager was working. I can’t say enough nice things about Edward! This was my first mattress buying experience and he was so patient and informative. I got a really great deal from him with next day delivery. It was a great experience!

Co
Review №92

Eddie was my sales rep. He was very helpful and courteous and new his product. He did help me decide on what mattress topurchase which really helped me a lot. He was so the money. Ask for Eddie if you go to the Port Orange store.. Ty Eddie

Mi
Review №93

Good selection and price. Ryan, the salesperson, was knowledgeable and very helpful as we made our choices of mattresses to purchase.

Ce
Review №94

Me and my family are in the process of moving and in the need of a new mattress. The store manager Edward Lovelist made it enjoyable and easy. We ended up purchasing a new cozy mattress and couldnt be more pleased. Thank you Eddie!!

An
Review №95

Staff was very friendly and he spent time on computer to find me a better deal. Very immpresive

Ye
Review №96

Excellent customer service received by Eddie. He was very knowledgeable and kind. Also very patient with my husband who was interrupted a couple times by business phone calls. Eddie went above and beyond to help us decide the mattress who will make our sleep better.

Do
Review №97

Bought mattress back in August for our new condo in Daytona from Birmingham store but was delivered from Port Orange. The Mattress is great but after we moved in full time we were noticing the mattress did not fit the frame. My wife kept asking why and I said the bed must be set up for a Cal King which I thought was wider but is not. When I realized this I called the store and told them what I was looking at. Eddie at Port Orange called his district manager and after 7 months, only sleeping on it 2 they said it is a mis cut which happens from time to time and not any fault of mine, they would bringing me a new mattress! Now folks, I would not have been mad If they had said no but this is what you do to serve the community. This is true customer service and I am please to be associated with a fine company like this. Thank you mattress Firm, Eddie and all involved in making this experience a true pleasure.Don Leo

Ha
Review №98

Ryan helped us out today at the Port Orange location! It was Sunday 5/31 and he was the only associate in the store handling 3 customers and answering the phones. He was friendly, knowledgeable, and helpful!

Br
Review №99

The store manager Edward Lovelist was very helpful. Understood my budget and made my experience a breeze. Ask for Edward!!

Su
Review №100

The sales fellow was pleasant and answered all my questions. They had a great selection to choose from. I want to buy a mattress now!

Information
12 Photos
100 Comments
4.8 Rating
  • Address:1731 Dunlawton Ave Ste 102, Port Orange, FL 32127, United States
  • Site:http://stores.mattressfirm.com/fl/portorange/mattress-stores-port-orange-fl-6253.html?&utm_source=Google%20My%20Business&utm_medium=organic&utm_campaign=GMB&utm_term=Orlando&utm_kxconfid=uflnw2ovk
  • Phone:+1 386-767-2189
Categories
  • Bedding store
  • Mattress store
  • Bedroom furniture store
  • Furniture store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:12–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations
  • Sleep Number1760 Dunlawton Ave Space 101, Port Orange, FL 32127, United States