I had an absolute wonderful experience at the Port Orange Sleep Number store. Mrs. Leila was awesome. She was very attentive and answered all my questions. It was evident how much she cared about my needs. I didnt feel pressured in any way.
It is a nice store. We already own a sleep number, so we know how wonderful the product is! Our sales person was so helpful and wanted us to be satisfied. No pressure to buy that day but we did buy one. The thing I like is for my husband and I is that we had a budget and we didnt have to go over it and finance it because the one that meet our needs actually was within our budget! I cant wait to receive it in a few weeks! Love sleep number!
Very clean. sales person very knowledgeable. spent time with us and answered all of our questions. didnt push, didnt make us feel that if we didnt make a decision immediately we were making the biggest mistake. He was great. Ned Lovell the store manager. He also helped us set up our phones and the entire experience was great
Great experience! Ned was very informative and took his time to explain everything. We tested all the beds and we were able to come to a decision with no pressure. Looking forward to better sleep!
The Sales Professional Ned at the Port Orange store was fantastic. He gave useful information and had great product knowledge. It was a pleasure working with Ned. Thank you!
Oh WOW! I was called earlier in the month about a gift Sleep Number was giving to their members during March. I finally made it in. WOW! What an AWESOME gift. Thank you Sleep Number. I am so glad I stopped in!I absolutely LOVE 💘 my Sleep 💤 Number bed and accessories!
Leila was very knowledgeable and friendly. After shopping around we returned to the store a couple of hours later to make the purchase. She made the process so easy. Can’t wait to receive my new bed!
From the moment we walked in all of the staff was very friendly and helpful. Our salesperson Kelly was just so sweet and answered all our questions.
I ordered my bed by phone from out of state. Monica was professional, friendly, courteous, and helpful. She made it a great experience.This is our second Sleep Number bed and we are extremely happy with their products.
Great pricing, awesome staff.
My husband and I had a truly great experience at the Port Orange Sleep Number store. We were warmly greeted and received personal attention during our entire visit. We were offered the opportunity to try out a number of beds and Ms. Lelia explained the features of each bed in detail. Before leaving, she was able to give us a written proposal for our review and we actually returned to the store and purchased the full package. Thank you for your time and attention!
This is our first Sleep Number bed and only looked at a Sleep Number bed based on reviews, research, and having a family member who has one. From the moment we walked in to leaving the store reciept in hand we were had exceptional service and personal attention. Monica was the best ! I only wish we didnt have to wait for two weeks to receive it. I know it will be worth the wait!!!
Monica was patient and knowledgeable. She explained the different beds and options as she let me try them all. I felt I had made a sound decision due to her help. This is my 2nd sleep number. My first was 15 years old and worked perfectly. I just wanted to upgrade. Wow have they improved over the years! Theyre very high tech now. Another improvement is how quiet they are. And I was happy with the original! I will never sleep on anything else! I have major back issues and Sleep Number truly makes it easier to get and stay comfortable.
A wonderful experience. The sales associate had the patience of a saint with me. I bought 2 sleep number beds, a split king for the master and a queen for a guest room. The whole experience was fantastic.
Love the beds. But when you have a problem with your bed you are on your own. Worst customer service with any company I have ever dealt with in my life. Will not be a repeat buyer after buying 3 beds and have to replace a remote on a 3 year old bed. Sent me wrong replacement remote. Then sent the correct remote but it could not be set. So we are right back at square one. And you get kids in customer service that think they know EVERYTHING and give you all the wrong information. My next bed, unfortunately, will not be purchased from sleep number due to the lack of caring by customer service reps.
This was an awesome experience, I learned a lot from my sleep professional, Leila was very knowledgeable and really great to work with. AAAA + SERVICE
We were greeted right away, Everyone was friendly. Leila was awesome she explained and answered all questions we had. We did not feel rushed at all. Thank you for all of your help Leila, looking forward for our delivery.
Love the bed, but you better hope you never have a problem. Poorest customer service Ive ever experienced! Warranty only covers parts, not labor. $90 just for a tech to come out and they carry NO parts on their truck so then they have to come back. And if your bed is unusable you are out of luck. I was told it would be 10 days at least until they could get a tech out! So now what? Go to a hotel? Sorry we ever spent the money!
Excellent service polite. Very informative
Our experience at the sleep number store was awesome. Leila was extremely professional and knew her stuff. Thank you for a great experience!
Very helpful staff. Explain everything and try to get you the best dwal for what you are looking for. Also early delivery date and a promise to check back with you after trying out their product.
The sales associate Shawn that greeted me as I walked into the door was so polite and helpful and actually listened and didnt try to push anything on me that I didnt need. He listened first and understood my need and my desire for my own personal situation. And as it turned out I was able to work out a wonderful deal a great opportunity for me to get a new mattress for my existing Bass and felt very comfortable that I was getting the best product for my needs and my budget. Thank you very much Shawn.
The beds are nice, comfortable, the Average bed is $3k for the mattress only. I wasnt thrilled with the high pressure sales push towards the end. But I understand, shes trying to get the sale. Im just not the person for high pressure sales.
Great experience! Just wish I could’ve used my $50.00 off coupon at the end....
Easy to work with, very informative and not pushy salespeople. Liked what they had and bought a c2 bed. Cant wait to try it out.
Always receive excellent customer service. The staff is very friendly and knowledgeable about products.
The salesman, Shawn was awesome! I didn’t plan on buying a bed that day but he was so competent, knowledgeable and he was not pushy at all! We got a great bed with low stress. I can’t wait until it’s delivered!
Had the pleasure of recently visiting your store in Port Orange to our Delight are saleswoman Monica did not disappoint us very informative and helpful we ended up buying a mattress and still waiting for the delivery well follow up with another review after the install and sleep on the mattress thank you for your help it was a great experience
Going into sleep number store in Port Orange was a wonderful experience never in my life did I ever think that buying a bed would bring such joy or becoming a member of a new family at sleep number bed. Cora and Shawn went above and beyond the call of duty to answer questions continuously repeatedly asked from my husband and I and never once made us feel silly or bad for any questions that we asked. The demonstration that Shawn gave me on the I 10 bed which I ended up purchasing sold itself. But his knowledge was amazing to every question that I asked him. Core was so knowledgeable and so kind the whole time there hours I may add. They are both truly an asset to your company. Thank you Cathy M. Carson
Sales lady was super nice, super helpful and very knowledgeable! It was a fantastic shopping experience! Ive been thinking about getting one for a long time and I can hardly wait!
Had a great experience with Ned. He was very informative, not pushy at all and made the whole process extremely easy. Will def be referring all our friends to him and his store. Can’t wait to get our new bed!
My husband and I visited Sleep Number in Port Orange on June 15 and were greeted by Leila. Leila was most helpful and very friendly. We tried the test bed which gave our pressure points which was very helpful. Leila gave us so much information about the beds, we decided to go away and think about it. However on the way home we went to see some Temperpedic mattresses and were not at all impressed by the prices and also the sales persons who were very unhelpful. When we got home we immediately called Leila to order our Sleep Number bed which is arriving on June 22nd and we cant wait to be sleeping on it
Monica Carey made it easy for us to get into a Sleep Number bed. We just went to check the bed out and couldnt leave without one. Port Orange is the store to shop.
They had what we were looking for and the clerk was very knowledgeable and helpful.
Very friendly staff, we came in several times to try out beds. Finally made a decision, but sent it back within the 90 day period, just wasnt for us. Great people working there, never pressured us at all.
All the services and information you would ever need so helpful tried every bed there ended up buying one.love it👫
Great place love the mattress so much Im getting one
Everyone is super nice, super helpful and very knowledgeable! Store is clean and was a fantastic shopping experience!
Friendly place, informed people. We had a guide, NOT a salesperson!
Totally enjoyed visit to the Port Orange Sleep Number store. We received excellent information and service from Cora Salanga and left with not only the information, but a Flex Top P5 360 Smart Bed.
The last that help my grandma out was soo kind
Loved the service and the product. Absolutely the best bed ever
Do not like mattresses from here. Very uncomfortable..
Great customer service Shawn was awesome!!!
Great matresses
Bought 2 side sleeping pillows to go with our ILE 360 sleep number bed!
Very helpful and friendly Associates
Its okay. Customer service was average.
Amazing service and product
Caught us at a weak moment and we were taken over.
Too pricey