WOW! I have been working on my house remodel since the world stopped and honestly I wish I had known about this place sooner.Erik has been more helpful than others at any place I have been.Their service is top notch and their products are some of the best.Still have a way to go before completion but I will gladly make the drive to get what I need because of Erik. Thank you and your staff for knocking it out of the park! Bowie loves this place!

I love Arrow L&H! I get logs for my Woodstock there, best brand and price. And I had to replace the left side of my French front doors. The lady there is a wizard at the styles, features, brands, getting measurements, etc. Very knowledgeable, helpful, fast and friendly.

Super friendly and helpful service. Kyle and the other front end staff always greet you with a smile and a genuine desire to help. This is my favorite lumber store in Jefferson County. Veteran discount available. They are great at helping women who are new to building without being creepy or condescending.

The guys at the desk were super friendly, and the one guy helped me find just what I needed and worked with me. Very pleasant experience!

They have what need. Very helpful employees. Very friendly and courteous. They take care of you.

Men are kinda to busy to help a lady out it seams

Great customer service from Erik. Saved a lot of money on project vs big box store. Gave me a quick quote via email and made my decision to buy easy. Erik talked me through some choices in products. Very comfortable process. Difficult delivery location made easy by driver. Im just a DIY guy, but was treated with respect. Questions answered without making me feel stupid like some other professional lumber yards in the area. It seems like a simple recipe, easy ordering, good prices, good material, and treat your customers with respect. I got all of that and more from Arrow Lumber.

Ran into Hadlock store to grab materials & overheard customer say to cashier ‘You aren’t gonna make me wear a mask in here are you?’ Cashier responded ‘No, we’re not the police.’ Then they went on to discuss how masks don’t really help anyway. After that encounter I observed two more customers without masks and one employee without a mask in the store. If you are socially conscious and/or care about the heath of others, get your lumber elsewhere.

Good selection and service.

Always helpful staff and quality first rate product.

Good service 👍 friendly staff

Great products and knowledgeable polite service

Great Place to get construction supplies..huge selections, the folks working there are really friendly and super knowledgeable, something I cannot say for any other Lumber yards in the area. Go with these folks..theyre the best.

Very thankful this Lumber yard is here in the Port Townsend area.Good material, good friendly knowledgeable staff, good prices.Good service. What more would you need.Ive been making sawdust for 50 years and this is a great local yard.

Great customer service and quality products

The highly skilled, courteous, and just plain great-at-his-job delivery person, just carefully delivered our stuff without damage to it or our many trees. Thank you!

Arrow is the best. Decent prices, excellent service. I always go there first

Good service.

Very friendly and helpful staff. Great place to get Trex!

This is a great lumber yard. The service was first class, the products we purchased were great quality and the best price in the county. I would recommend Arrow to anyone who needs quality building materials at a very competitive price. They special ordered material and it arrived on our jobsite when they said it would. We are happy with our new house and beautiful decks and will continue to shop here when we need any building materials in the future. -Steve and Claire McClaine

I Like these guys good service and all the stuff i need

How does this place remain open?Beside the ridiculous pricing the staff has absolutely no clue what customer service is. I have yet to walk in this place and not see four grown men standing at the check out counter, yet not a single one ever, ever greet a customer. Not once have I been asked or heard anyone offer to assist a customer. Been stared at, glared at, but never asked if I needed help.Just amazes me how they stay open. I will drive to Sequim to Home Depot and drop money at the dreaded big box store.Wish I could spend my money locally, but these clowns make that impossible.7/25/19Just an update on this outfit. Had to pick up a few 2x4s and did not want to go all the way to Sequim HD, and I suppose thats what they count on.Once again I walked in, literally had to go find someone to assist, in spite of not a single cust in the store. The man who was sent out to help was nice enough and helpful, but basically just took my money and sent me out to the yard.The pricing for stock was a few cents over double that of the big box store.I keep saying I wont go back, but I guess its the convenience I am paying double for and enduring poor customer service. Again I ask, how does this place stay open?

Great place to get lumber, with awsome service.thank you for all you do.

Fast friendly service and top notch building materials. Legendary

Great service. Competitive prices.

Dont buy cedar from Arrow. They will send you a whole pack of termite eaten boards. They dont accept returns and dont stand behind their products. Go there only if you want a fence that looks horrible and is supposed to be brand new. Also, their customer service is terrible.

HELPFUL....had to refill propane tanks. busy as they were they helped me worth what felt like a daunting task.

Friendly staff, good stock, reasonable prices.

Best price and quality in the Port Townsend/Idrondale/Hadlock/Chimacum area. Exceptional service and a very knowledgeable staff.

Lots of choices in wood, associated paraphernalia, and great service-a triple threat!

Good lumber and construction selection.

Always helping not just trying to sell something.

Friendly and knowledgeable

Great customer service.

Good price on propane