Thank you Ariyanna for your courtesy and pleasant attention to detail. Especially appreciate that the ID card was returned disinfected. Caring about others really matter these days.
Absolutely the worst pharmacy experience I’ve ever had! I ordered my prescription the day before for my rescue migraine medicine. They said they would be unable to fill it before 11am the next day, despite advanced notice. I called that same morning before picking up my prescription to ask if there was any way to expedite the process as I had gotten a migraine. They refused. I called back and they finally said it could be ready at 10am. When I came to pick up my prescription, they informed me then that they could not fill it even though there were two active refills left because my doctor had recently passed away during the covid 19 pandemic. Despite the prescription being totally valid and a non narcotic rescue medication, they still refused to refill my prescription and told me I would need to see a doctor for a new script. I was able to call another doctor, but then had to wait in the parking lot for almost 3 hours while the meijer pharmacy twiddled their thumbs. When they did finally fill my prescription, they only put one pill in the bottle! I then had to call the pharmacy again, which did not admit its mistake, and they refused to provide me with the full prescription until the doctor called back again. When I called the doctor they were just as shocked about the pharmacy’s idiocracy and lack of compassion as I was and order them to fill the other 17 pills they had already ordered. By the time I finally got my full prescription I had been in the Meijer parking lot for over 3 hours, I had to call in to work, and I was unable to drive myself home due to the increased stress and time delay worsening the severity of my migraine. Absolutely atrocious service. Would not recommend. If I could give 0 stars, I would.
I was prescribed 5 different medications at once with little instruction from my doctor, the older pharmacist (I didn’t catch his name) was so sweet and so helpful explaining what I need to do and the most common side effects of each medication.He made sure I understood everything and wished me well before letting me leave. Amazing customer service. That man needs a raise 👏🏼
I had a pretty rough review of this place a while back that held true for so long. But I am glad to say they have gotten a lot better because of a change in staff. They all make it happen, but the pharmacy techs like Ben and a few others make it flow a lot better, and a lot more friendly. Because of that they have brought me back more and more. I happily come here for service more often again, which in turn brings me into the store...as intended by the corporation I am sure.
They are the most inefficient and disorganized group I have ever seen. There is always an issue. Today was the last straw. I came to pick up 3 meds for my wife and just when they were scanning them through, I noticed the name on one of them was for someone else. That’s a very dangerous mistake. I figured the third med was just misplaced but they ended up not having this filled at all. How does this happen? The pharmacist proceeded to ask me if I picked up a different one 9 days earlier which had nothing to do with this prescription that I am trying to pick up. I’m livid now. It is always something here. I’ve had them tell me a prescription was already picked up and when I tell them to look again, they always realize they are incorrect. This happens often. I’ve had them ask me if they if my wife had picked up a prescription months earlier. Seriously? This puts up red flags that the staff doesn’t have a clue about their inventory and begs to question the security around controlled substances. The cause is definitely not from moving to fast to service customers because of you ever been in that line, you know it’s a 15-20 minute wait.
Sat in my truck for 45 Minutes to pick up my prescription. I called them on the phone and asked if somebody would come out to the window to assist me and they said they were working on a Problem. I finally got fed up waiting so I came inside and there 6 more people in line waiting inside. When I was finally able to get to the counter they told me it wouldn’t be till the next day. Not 30min-1 Hour. It would be Tommarow when I could pick up. I end up being late to work and still unable to pick my prescription till the next day. I was there over an Hour and was never given a reason why. Absolutely awful dealing with them.
Always have been treated well by staff. Questiones always answered in a friendly, helpful way. Find nearly all I am looking for. Check-out people friendly and efficient.
ALWAYS a problem.Examples I have had:-Notification that my prescription is ready...I get there and its not ready and I have to wait 20min.-I fill it in one location on the app, but it is sent to another location and they make me call to fix THEIR mistake.-Notification that my prescription is ready, I get there and they say oh we had issues getting info from your doctor so we cant fill it yet until we get that (thanks for letting me know...).The only good thing I can say is that they are most of the time very nice, but their whole process/system needs some major help.
Really annoyed. Called for my prescription that was wrote to be ready TONIGHT. They said they planned on filling it tomorrow but they will do it tonight. It will be ready in 15-20 minutes. I show up. Its not ready. I walk around the store while they fill the prescription. I come back and they say theyre out of my medicine. Will I take generic? Sure. Get me out of here. Been waiting for 30 minutes already. Wait another 15. Theyre out of generic. Who is doing inventory? Get a grip. Been in my feet for 8 hours. I really dont have the patience to wait for this crap. Ill be changing my pharmacy. Thats for sure!!!!
I have been waiting a month now, going around and around with them, for my anti seizure medication. Thankfully I still have some of my old prescription or I would be completely screwed. My doctors office has called them and worked with them, done everything they can. They will tell the office that all is good and then I go in and then they tell me that they either dont have my prescription ready or they are going to charge me full price even with my insurance and an Rx card. They keep having different excuses and zero help. I will be moving ALL of my prescriptions to another pharmacy first thing Monday morning and erge others to do the same. If I could give them zero stars I would, they are completely incompetent. Today when I mentioned that they told my doctor everything was good and last time I called they said they would fill it and it wouldnt cost me anything the guy behind the counter said They must have spoken to the call center Seriously? Thats a pretty terrible EXCUSE for not doing your job!
Have never gotten my script in under 6 hours this place is terrible people here do not do their jobs and when you bust them they get very salty and act like its your problem found out that no one had checked answering machines or faxes all day and it was 3pm my script was called in at 9am it was not ready until 5pm they told me twice it would be ready in twenty minutes second time took 12 hours most recent time took 21 hours they told me it would be ready in twenty minutes at 4:30pm went back at 6 was still not ready went back at 2am that morning and was still not ready! do not use this pharmacy
Cheapest prescription prices in the area.
They are always so helpful here. My family and I have always come here for our meds.
Dont do it!I gave them multiple chances.1-on more than one occasion would call to say my prescription was ready, but when I arrived it was not ready and I was asked to wait.2-changed my generic medicine to a generic without referencing my allergies (I ended up in the hospital and have been googling ingeedients or calling the manufacturer for everything that they give me.)3-got multiple prescriptions filled after a surgery. Went to take a new medicine they had prescribed but then paused and asked the person caring for me to call the manufacturer because it was new and I was on such heavy pain killers I could not....THANK GOD I was concious enough to remember calling the manufacturer. This prescription would have KILLED ME. I would have had such a bad allergic reaction to the generic brand that I would most likely not have made it the 20 minute drive to the hospital. (All this after they supposedly fixed my chart allergies and swore they checked everything prescribed.)This place is full of idiots. They are understaffed and the pharmacist is clearly unable to follow through with his job.After all this, and checking the job requirements/reading about their training I will no longer use any Meijer Pharmacy. Please do not use them to fill prescriptions.
Ive been using this pharmacy since around 2012 and rarely have any issues with my prescription. They can get really busy though. And there was recently an issue with timing. I put in my refill order and was told it would be about 15-20 minutes. So I did my shopping (which was a LOT) and went back to get my prescription but it wasnt ready. A few times they didnt have enough pills (but I was taking 4 pills a day of one prescription alone) and Ive had to come back for the remainder, but overall my experience is usually good. I think now that theyre open 24 hours the wait time might ease up a bit.
This pharmacy has messed up my orders about 15 times. They give me the wrong numbers of pills, dont ha e things in stock, tell me its filled when it is not, and make me wait at the counter for over an hour. They dont seem to ever get it right, and they are quick to make excuses.
I have had one mess up so far where they gave me a foot creme instead a liquid for my toenails. Other that, I have gotten my prescriptions much faster than Walgreens, and more accurate than Walmart.
This place is a joke the manager sat in the toy area talking to other workers after I called for help. while I waited 20 mins to get a ps4 game then I just left no help ever came. Went to walmart out in ten with my game. They dont even deserve the one star I had to click to post a review.
I only use Meijer when we go to FastCare. My scripts sent before I check out. The past two times I was told an hour and a half to fill a common antibiotic. Today I was texted that it would be ready in a little over an hour and that I would receive a text when it was ready. It has been 4 hours and no text.
Good service, pretty fast despite high traffic at times!
Absolute worst pharmacy Ive been to. A bunch of kids who have no clue what they are doing and making excuses for the things they should know how to do. I have BCBS and still walled out PAYING CASH because the workers were too incompetent to call and find out information pertaining to my policy. Instead they asked me to do so because they said it would tale them too long. Then when giving them the information she told me it was incorrect. I gave them the name of my last pharmacy I went to and told them to get ahold of them for my information. She practically called me a liar and said it wasnt where I last got my script (despite me pulling it up on the BCBS site). Never will I EVER come here again. As sad as it makes me Id honestly rather go to Walmart.
This pharmacy is helpful and kind!
They are usually pretty busy. This also means that they are slow and disorganized.
Clean friendly and competitive pricing.
The only pharmacy in town that had my prescription in stock
Slow service, uncaring staff
They told me it would be 15 min am still sitting here waiting after 45.....
Fast and friendly service
Super service
Rude