Love Starbucks. They know me by my first name. And all the workers are kind and always smiling. They get so busy some days it takes time to get your order but they its always worth the wait. I like using the app and ordering in advance it saves time and effort on a busy morning when heading to work. Thanks guys you rock!!
I had a bad experience with Caitlyn at the drive-thru window. There was a long line, when it was my turn to order, no one answered for at least five minutes. A car honked at me so i got a bit nervous. I just figured the speaker was messed up so i drove up. Even the car in back of me waited lik 2-3 minutes before someone took his order. So when I got up to the window i explained to her the situation & she told me they cant take orders when you pull up but that shed make an exception. But she did say this with an attitude. My response was, what was i suppose to do? She said i needed to wait until someone on the speaker took my order. Then she proceeded to say no one took my order because they had new employees so they were training. I do understand that situation, but dont take it out on me. Someone couldve easily said on the speaker one second, well be with you shortly.
Experience was good. Only thing that surprised me was I expected to walk in and grab my mobile order. Instead, I had to wait in the drive thru to receive my drinks. Would have been nice to know when I placed my order. Other than that, very professional. Thanks, Josh
If u go to the one on hernderson omg inside or out side they take forever u will be waiting a long time thats for sure n drink are alright I guess
I visited on 12/5 between 2 and 3 pm. at corner of Olive and Main streets. I dont go that often to Starbucks so I dont know the menu that well. The young man there gave me a couple of suggestions and this super knowledgeable young man at the register suggested a half praline with half white mocha iced mocha which turned out delicious. I appreciated the helpful suggestions very much and a very helpful attitude. Super employee!
Came in to buy a summer edition reusable cup and was over charged, paid $4.95 for a reusable,
Customer service was really polite and fast loved it
They always get my order correct and most of the baristas are very friendly.
Just enjoy my friend for a coffees exoress
Small but clean establishment. Out side tables, and good service.
Nice and clean place!
Coffee is great but the food sucks
Great attitude 👏 and the drinks were great!
Excellent coffee love it
To slow! When we got to the window to pick up a mobile order the workers were standing around talking and didnt even start our order and we had to wait and my granddaughter was late to work!
Starbucks is awesome they gave us exactly what we ordered
4 stars out of 5, the place is absolutely beautiful. Staff is always amazing when ever I visit but thats the issue, the staff. They need more staff during their busiest hours, those being the morning. They do not have sufficient staff to keep the flow of the place smooth. Other than that excellent place to grab a Starbucks!
They dont know how to make them right
Always has friendly customer service. Stays busy but you dont usually wait too long if you go in for service. Drive-thru is usually 10-15 cars every time I go.
Always love the breakfast Turkey sandwich.. 🔥😍💪🏼
Normally a 5 star rating cause the service is excellent and the drinks are great 99% of the time but this one visit my Mom really disliked her drink and wanted to take it back but I didnt want to drive all the way back but like I said out of all of the times we go there that was one bad drink. Love that place!
The place needs work. It doesnt feel inviting. No one greets you. The flavor is off. Not a place for me. Starbucks in Target is way better.
Mobile Orders are behind 5-15 minutes regardless of the time of day. They need more quality staff who care about quality and speed of work.
This starbucks is great!! They go the extra mile every time I go in. The employees there are awesome and for that I give them all the stars!!!
Great place but sometimes takes a while
They get to know their customers likes and dislikes and once you tell them what you want they tend to remember your preferences for your next visit. I like this Starbucks more than any other I have frequented
Always friendly
The favorite place to start or end your work day. So many choices & special deals. Fun to participate in the contests. Baristas are always up, helpful & willing to please.🎃
Constantly get my order wrong. They “make it right” but it’s all too consistent at this location. Better off going to another one up the road.
Had a vanilla bean with Carmel drizzle and cinnamon on top, very delicious ♥️👍
Nice workers but can’t make one of the coffee correct salted cream cold foam cold brew. The foam is just terrible I don’t know of the other drink I pretty sure the are good . I only purchase the cold brew. Sorry but I just keep it real .
Loved it good coffee latae
Didnt look like much from the outside but as soon as you enter the building its nice and clean. The staff are very nice and helpful. Its located just down the road from the Courthouse.
Employees are great, it’s a clean store, but when you explain to the cashier to load money on the gold card and to then use the gold card (so I can get points) they get confused and then load the gold card and continue to use the normal card so I get charged double. But if they fixed that, it’s a pretty good Starbucks.
I’ve gone to this place numerous times and every time, I get the slowest drive thru service. They randomly will change up their hours as well. Twice I’ve gone to their lobby to see a note on the door that they decided to close early and another time I waited in the drive thru for 15 min only to get to the speaker at 9:31 and be told they closed at 9:30 that night and would not service me. The service is less than friendly and I promise you it’s far more worth it to drive to a different location than to wait and suffer at this one.
Love my black coffee! Consistently great and affordable...cheaper than Dennys. My only complaint would be those hard wooden seats...cushions would be nice.
Perfection every time. Love the gluten free options.
Eveytime I drove through to get my coffee, I had to wait on average about 15 minutes even the line wasnt long. They took time to talk to each others and make drinks slowly regardless people were waiting. The other Starbucks stores work faster and have better service.
Good like always
This exact location is one of my favorites. The location on Olive and never seems to get to my order correct, unfortunately.
The coffee was good but the waiting time not so much. Lately the waiting time is to much it took then mofe than 10 min to give me my order. Really disappointed on the waiting time.
Friendly staff, delish peppermint vanilla latte - my go-to drink all year long. 3 pumps of each flavor is just enough sweetness for me.
Again I blows me away that we can’t seem to get a consistent star bucks in Porterville. I waited in line for over 20 minutes to find out they don’t have the ingredients to make the coffee I want. Then the coffee I do order looks nothing like what they advised. It’s a lot like the burger joints showing you a big juicy burger and then when you order and get home it looks like someone ran it over. For what I’m paying for a cup of coffee I want what they advertise. Just sad
My favorite place
Nice and friendly Staff and love their coffee products and drinks. I did bring up the Palm Trees grown next to the sign and how it will get big and let management know itll be a nuisance when it gets bigger.
They have fast and friendly service. This is one of the nicer locations in town. This location does have a drive-through.
I took the grandkids in for a special Christmas vacation treat. Bought 6 different drinks and cake pops. The kids got their order promptly, but the adult drinks were completely forgotten. When I asked about it I was ignored. I had to ask 3 different girls until I was actually listened to. I was told the sticker machine messed up. I understand that mistakes are made, but a customer she be paid attention to instead if brushed off.
Seriously the girl at the register was great. So this review has nothing to do with her. If I was just doing a review on her she would have 4stars. As for the rest of the crew. When ya have a line of cars in drive thru 5 cars long and like 6 people in the cafe. You shouldnt be flapping your gums with a co-worker whos off the clock. Took nearly 20mins to get the one drink we ordered. They should learn from the crews that work at Target a bit. At least they can make a drink in less then 6mins.
Love it gave the best fraps and tea its great 5 starts.
New bartenders here sucks! Ordered my usual drink never heard my name called so I decided to check if its ready, sure it is but my frap is all melted already. I guess Ill start going to Olive instead.
Good service and very good coffee
Starbucks is always great but this one is always packed. I guess people in Porterville dont realize that we have two other ones in this town.
Really got good coffee and drinks
Come here multiple times a week, perfect place to do my studies. All baristas are so friendly and get my complicated orders just right without complaint ♡
Very nice people
My fav drink caramel frappe and green tea frappe 😍✨
They act like they didnt know what they were doing
Nice atmosphere, but high prices
Always nice and clean. Love going. People are great.
Even though there were many other customers i still got my order quickly
It took me 20 minutes to get my order. While everyone behind me was getting theirs. Also paid for extra caramel and they barely had any.
20min wait time after says mobile order was finished
Convenient spot in town to chill and have coffee. Prices are pretty good.
The Starbucks smores is delicious.
I like Starbucks on the road because I have a good idea what to expect. Although we had an order mixup that was frustrating, well be back again.
Never mess my drinks up.. Good service. ☕
Its Starbucks and they try to get to know you and what you like to eat and drink just the way you like it
Lots of new employees right now, so its slower than expected. But still friendly service.
This is my favorite Starbucks in Porterville! It has the nicest workers!
These guys cant make things properly. Every time we have went there its always dysfunctional.
The drive thru was extremely long so I went inside only to wait in line for 15 minutes while the only cashier kissed some random dudes butt and I waited. Worst service ever, don’t recommend, straight trash, 0/10. I’ve been there multiple times and received bad service, they don’t like young people. Don’t go here.
I love Starbucks green tea frappe is the best 😍
They made my drink perfectly 👌
I frequent many Starbucks, with this by far being the worst one. It took 20+ mins to get a simple passion tea, and vanilla bean frap. The costomer service was horrendous, Noe seemed to be in a terrible mood, I understand that people have bad days but the costomer is not at fault. Monnie the “manager” did nothing to rectify the situation. Very saddened with my experience at this location.
Love it they are small enough not to make you feel like its a chain store!
Great place to grab a coffee.
Great place to enjoy a cup of of coffee....☺❤
Fast and friendly service. enjoyed the wifi and clean tables
Great coffe great people.....
If you just want to chill this is the place to go
Great place for coffee and food with free WiFi.
Good drinks but very slow service
Very friendly staff. My coffee is always made correctly.
Its nice and clean abit different format from the others too.
Loved it and a very relaxed atmosphere
Best coffee ever tasted and best cafe lounge i have lounged in!!!
Good forzen treats
Star bucks great coffee.
Really a good place to kick back,good coffee,great staff of employees,a must!!!
I love everything about them they are great at what they do
Had a problem with a drink I ordered and they happily replaced it without me having to pay anything extra. Awesome environment, wonderful staff, love this place.
Its akward when Im not greeted. But the people next to arrive are...
Fast and friendly thru the drive-thru.
Best one in town very nice workers coffee is good too☕☕☕
They actually got the order right! Yay
Good staff. Convenient drive thru.