Adam was an awesome employee! Always friendly with a smile, very informative, knowledgeable and makes one want to go back to Office Depot/OfficeMax in Porterville! You will be missed, Adam. : )
I am in the back waiting to fax something and there are 3 people behind the counter. I needed to walk over to an associate working the floor to help us just get the fax number. Only after she rolled her eyes and sighed. After we are half way through our fax the people behind the counter are very short and made me feel Luke I was being an inconvenience to their job. If they spend 10 seconds listening to what we needed they would not have to keep looking over to ask if we are finished multiple times. Very uncomfortable
I am sure that I am in the top 5 shoppers for this store. I am in this store weekly picking up different computer items for my customers. Eddie is just the best, you can talk about anything radio with him. Adam is super nice. The entire team is great and helpful.
Giving the Porterville store a generous 2/5. The back fax, copy area is very slow. Today I waited in line while one employee helped the 4 people ahead of me. Jusf as my turn came a 2nd employee showed up and got me a cover sheet for my fax. Filling it out cost me my place in line. Back to the end of the line, another 4 people ahead of me. As my turn comes a customer walks up from a side aisle yelling for the manager. He abandons me and the others waiting and leaves to help the guy. No sorry, no be right back, nothing. Took my cover sheet and went across the street to the UPS Store. Friendly and fast, UPS charged $1.50. Office Max charge listed on the cover sheet would have been $4.68. Not only were they slow and rude by ignoring people who were waiting in line, they were 3 times the cost of the UPS Store. I know where Im going next time and it wont be Office Max!
The girl in the back, I want to say her name started with an A (Anderson, Ashley, Something with an A) and I feel so bad for forgetting her name, but she was super nice! She was the only one working the copy center and there was a long line. No biggy I wasnt in a rush and I understand she was doing all she could as fast as she could. The moment I got in line she asked if I would like a chair to sit in. I am very pregnant and it was a super nice gesture! She made sure to keep everyone entertained in line by making small talk and small jokes here and there which helped the time pass quickly. She keep everyone in the loop about their orders and etas on when they would be done. I had to come back again forgetting to print out another paper I needed and she immediately remembered talking to me about my little girls name. All in all she was very friendly as well as very professional keeping everyone entertained and in the loop about their orders. Shes AMAZING! Very good experience here.
Bad Customer service in the printing department
Has a lot of things you need for studying, offices, and more.
Eva is the best!! Shes friendly, very detailed and helpful with products.
I honestly love their customer service. Like, I know that can differentiate because the employees that I met could be different from the ones you met, but I honestly adored how nice and friendly they were. :)
Never a bad experience thus far. I like browsing because of the deals offered there. 😁
Went in for some stuff & spent a good amount of money on everything & the older man at the check out was very rude, didnt help or answer any of my questions at all & also put in someone elses reward card information without even asking me what my name or information was & when I asked him about it he refused to help fix his mistake & just turned his back, so now someone just got all my reward points I was suppose to get.
The woman in copy center is amazing and always friendly. The staff that stand around up front are never helpful. When they see a customer walk in they pick something up and pretend to be busy until the customer walks by ..then they put their things down and proceed what they were doing before....nothing.. Alot of things are over priced. But I dont mind because things actually last when you buy them here...
Went there looking for an all-in-one wireless printer. After 20 minutes I was asked if I needed help. I told them yes, he told me hed be right back to help me. In the time it took him to go to the cash register and back another customer came in. So he decided apparently to help that other customer instead. So I left.
I always come here for my printouts and I love the team ! They are pretty awesome
Went in to get some prints made from a thumb drive and the lady behind the desk was very patient with me because The 1st thumb drive I gave her was the wrong one. She helped me with a smile the whole time and got the prints made in a timely manner.
Office Max in Porterville California, offers top notch service due to the leadership in place there. The manager is one of the best managers of a retail location that I have had the pleasure to deal with in many years. He offers his customers his full attention and runs a very tight and highly motivated team. Thanks George
Awesome service love it so much
The people there are great but that store needs to go away just like radio shack.
Staff are always helpful with any questions you may have.
Great place for supplies, staff always ready to help and a welcome
Great help the workers are fantastic!! Two thumbs up
Im disappointed that reward points are only good for 30 days before they expire. That is ridiculous and poor customer service.
Great Service! But the manger is a great guy, very helpful and will solve any problems with flying colors!
The Print&Copy shop very efficient, courteous, prompt.
I prefer to go online because its cheaper but I needed a router and this place has a great selection of electronics.
Eddie is a very knowledgeable and friendly sales associate. Good place to go when you are in a pinch
Friendly staff, great service, good prices
Clean organized store. Good prices
Good stock. Friendly service.
Ervice is always great
Everything I need is available here. I always make copies here and its great service.
Found what I was looking for and great customer service
Really great printing services. A bit expensive though but better than going to Walmart which is always full of people.
Nice,friendly & findable staff, clean store, easy shopping. Enjoy!
Very helpful Sales Associates!! Great service!!
Enployees are Very friendly. The store is Clean and organized
They always have aggressive customer service think its my tattoos
Have just about everything for a business office or personal office. Great customer service and many options to help you get things done.
Much more expensive than I would like, but they are good in a pinch and are willing to work with you if you need something unique printed. The costs are just astronomical compared to competitors though, I avoid this place if I can just due to that.
Horrible experience. Stood there for an hour asked 3 people for help yet no one could help me. 1 worker didnt even know anything and told me to stand on the aisle till someone could help me...
The greatest service sinceTV dinners
Employees were ready to help.
Always great service
Nice service but faxing is way to expensive. The stuff they got can be found online for cheaper so I would ask about a price match.
I had a great visit.
Some time they have a good prices
Always great service
Staff was very courteous and helpful
Not the greatest customer service... And high prices. Will only shop there if Im in a bind...
Uninterested staff. No copy machines.
Great help and assistance from workers
EFFICIENT PEOPLE...
Check out the clearance in the back before leaving.
I was treated like i was not wanted.
Very helpful
GREAT SERVICE!
Couldnt find anyone who actually
Not cheap
Good
Too pricey
Good