This is a fantastic shop! I took my niece to get her quince dress, and they made time for us even tho they were busy. She had been shopping online and went to a few other places, and this dress shop had far better options than anything else that we found! She got the dress of her dreams!! And I secretly want to go back and shop for myself. An insane amount of beautiful dresses 👗💃🏻
We had an amazing experience at Lady Secrets. Sabrina and staff were very kind, friendly and helpful. We walked out of there with our dream dress and with a great customer service experience. I will keep recommending this place to all my friends and family.
Wonderful! Experience🥰I had the most amazing person help me. Angela Is very patient, funny, and amazing customer service overall. 10/10 recommend, they help me find a quince dress 30 days before my event.
Love this placeHundreds of dressage!Gorgeous and won’t brake the bankLove love love the Quinceañera dressIt turns out much better that exactedOf course this one was prizeeBut worth every pennyDaughter said this is exactly what I was dreaming offIt is even better if what was expected!GORGEOUS!!!We would came back every time we need a dress!!
Amazing store!! Came in and was able to find many different dresses and they are all beautiful. Would recommend to anyone who is looking for a dress for any occasion. Best dress shop I’ve been to for sure.
So disappointed in everything. I start my daughter journey 6 months ago. Got her dress 1 week before her quince, Her accessories where not the colors she had and design as well. Even I did her salon decorations with lady secrets and she shows up 3.5 hours late. Poor customer service. Her business grow but the quality want down . The decorations for the hall was so nasty. Dirty chair covers and ripped. I will never ever go back and do business here here.
Angie was a great help. Also they have very cute dresses
Overall dresses are amazing but front desk girls are so rude literally ignored me and walked away as I was about to show them the dress I wanted and they did see me. After they seen me about to leave they asked me if I have the picture of the dress I wanted.
Long wait time. Staff is nice but little slow. But got beautiful drrsss from them . That’s all what matters
The service was lovely. I made an appointment for a quince dress fitting and was attended right away. They have a wonderful range of dresses and kind staff.
No very welcoming boutique even though its a local non corporate business, almost seems like they are doing you the favor by selling you a dress and taking your money. I only gave three stars because they got the logistics part down.
Great experience with angy she was amazing and helped me find my dress!
We came for bridal accessories, and left gobsmacked at the nearly obscene amount of gorgeous, reasonably prices dresses of all above mentioned varieties (quince, prom and bridal, as well as any formal event where your lady wants to show herself off). The showroom is absolutely packed with rows upon rows, sorted by color, sprawling out, above and around in a labyrinthine warren that overwhelms the senses, to the point of distraction. We only had about an hours worth of time to find what we were looking for (shoes), and spent the entire time wandering the rainbow rows and fawning over dozens of dresses, from sexy and sultry to glamorous and gaudy.We were also hoping to find some hair extensions, which unfortunately Lady Secrets do not carry, but they were kind enough to provide the name and information of a partner store that does.I do not know of a better stocked dress retailer anywhere in Portland. Anywhere, actually. We will definitely return, when we have a special event and need to find the perfect dress to compliment the occasion. Heck, we might even make up an event just to have a reason to come back!P.S. My wife and I now enjoy a perverse pleasure in surreptitiously whispering the stores name Lady Secrets to each other at random intervals.
Good place to get a prom dress. Even though they have a 5 dress limit they let my daughter try on 2 more since we had a long drive to get there. This is our 4rth year coming here for dresses.
When I first walked in I was convinced we were going to find a dress, since there was so many. The staff were nice but once I found an okay dress I noticed there were lots of defects on it and when I asked if I could have a discount for the damaged parts of the dress they gave me 5% off of it which was like $10. I know paying a seamstress would cost more than $10 to get it fixed so it wasnt worth my time so I left. The lady did offer to fix it and then for me to come back 3 days later to pick it up and pay full price or order a new one and it would be here in 3 to 6 months, but we live 3 hours away, and that wasnt an option for me. They do have plus size dresses but very limited if your bigger in the stomach, ended up at Macys and having more options. Honestly the two stars are for The defective dresses that they want to sell you for full price even when theres damages, I would give the staff a five-star because they work a lot and I saw them attending all their customers pretty well.
They are very busy, didnt have the dresses I wanted in my size long wait even with appointment one staff was very helpful
Really cute dresses, employee angi was very helpful in trying to find a good dress for me and helping find someone for alteration!!
So many pretty dresses and the staff is so helpful for finding that perfect dress!! Definitely recommend
This is the coolest store! They have the most beautiful dresses Ive ever seen! Nice staff and they have an awesome arrangement making it impossible to have the same dress as another girl at the prom! My 18 year old daughter and I loved our mother/daughter time here, and we found her prom dress!Update; we went back to pick up the dress and they had lost it. We waited for two hours while they looked for it and never found it. They offered us another dress in a bigger size but were going to increase the price to alter it. They did not offer a discount for the inconvenience on a $300 dress and now I have to make an additional trip there from Washington. Its a lovely store with sad business ethics. Im not exactly pleased.
Customer service is terrible. We didn’t even last 15 mins in the store. No one seem to want to help us.
Nice customer service I will totally come back and shop in this place 😀
Only for Mexicans,they dont want accept other races. We was waiting almost 1 hour they refused to help us but we saw other Mexicans came after us and get help.In the end they start to clean the shop we was asking them what about us they say we Closed.
Angy was super helpful and amiable!
I was so impressed with, Lady Secrets. They have something to fit every lady, young and old, of every size, and any budget! We took our daughter to find a princess-style gown for our celebration of her becoming a young woman of God, whos now responsible for keeping all of His laws. What a blessing we received there! And, KELLY, was just The Best! She went above and beyond, and we really appreciated her help most of all. Thank you Kelly, from me and my daughter.
I have gone to Lady’s Secrets three times now looking for a quince dress, each one of those times Angy helped me out. She was very helpful and was very knowledgeable of the dresses. I had to cancel my order and when I went back in she was still happy to help. I have found the perfect dress for me thanks to Angy.
I drove from 5 hours away to find my dream gown when I compete in June for the title of Miss Oregon! I was so thankful that I was able to make an appointment during their busiest season. Kelly was absolutely amazing and helped me find my dream gown in every way possible. They have a huge selection of beautiful gowns in almost every color possible and I left with 3 beautiful gowns. You guys are amazing, can’t wait to represent a “Lady’s Secret” gown on the Miss Oregon stage!- Miss City of Sunshine, Madison
We drove two hours to get there I really enjoyed my experience. The ladies who helped us were really nice to us and helped us alter our dresses quickly. We got three prom dresses in one day and the dresses were all so beautiful. My only complaint would be that we had to wait for someone to be out to get dresses for us, but we understood since there were a lot of customers there. They have a policy where you can only try on 8 dresses per visit, but the lady helping us was lenient and let us try on more.Overall the experience was fun and we will definitely be going there next year. I would highly recommend!
Excellent service & very helpful. There’s a wide selection of dresses and prices. Angy helped us find the perfect dress for my sister’s quince.
The girls helping us were really rude. I’m not sure what there names were. The dresses were alright. They made us feel very uneasy and kinda bad about ourselves.
Angy attended us and she was amazing. We had a 15 dress fitting. She helped us find the perfect dress. She had good advice and was really sweet. I would really recommend finding a dress with her.
Staff is wonderful, helps you get the size and fitting you need and are there for any questions or different styles are anything you need. I’ve been coming here for 4 years now and is my number one place to come get my dresses. I 100% recommend.
We drove an hour to get there and then were told we could only try on 7 dresses per day. This is definitely something they should advertise. We most likely would have found a dress had we been able to try them on.
They have wonderful service! I went in to look for a wedding dress and we had a girl named Valerie help us out, she was absolutely helpful. We were able to find the perfect dress. We went in 2 days later and she happened to help us again and she was so helpful in less than an hour we were able to find my sisters brides maid dress. They have different styles and varieties, pricing is also great! I decently recommend this place.
My first visit to Lady Secrets to find my daughter a gown for prom. If you knew my daughter she is. VERY picky and normally never does dresses so I thought this was going to be a challenge! Kelly assisted us and was very patient, kind, understanding and an all around great person to help us! There was also another person who assisted us by the name on Mali(I think) who showed us how things worked with such professionalism and great customer service! I appreciate all the help and what an AWESOME STAFF! I ABSOLUTELY will return for all my event needs!❤️❤️❤️
Kelly was amazing, she worked with me until I found the perfect dress. Dress shopping can be very stressful but Kelly made our experience there a lot better. I would 10/10 recommend this store to anyone looking for a prom dress plus the dress selection is very wide. There is something for everyone there!
Such a lovely place !!! They have so many dresses and the girls there love to help you find a dress of your dream. I had Kelly help me, she was very friendly and helped me find my perfect prom dress. It was such a great experience and I would recommend it to anyone in need of a formal dress.
This place has every dress you need! The staff is helpful and my friends and I had a fabulous time shopping here. Cant wait to go back!
We had to work late so we made it in right before they closed but they stayed open for us. Great selection and Mary was so helpful and awesome! Good prices and products. Definitely will keep them in mind for next time.
Found the dress I was looking for! I loved it! Thank you Angie for your help! She’s very nice and sweet!❤️And all the other workers great people!
Lady Secrets is a great place. My twin and I found our quinceañera dresses there and we were so happy because they made the experience easy and fun. They have a variety of dresses to choose from. I would recommend them.
Great selection! Prices are pretty typical. I got so many compliments from strangers on my dress. I was very happy with it.
It was a very enjoyable expierance to find my quinceañera dress. I was able to find my dress with the help of Angie. Thanks to Angie I got the dress that suited me and looked very well on me. Thank you Angie for all your help! :)
Angy was super nice and helpful!
You will not believe your eyes with the amount of selections available! They have dresses sorted by color and long vs short. They have rules set up so everyone can be helped appropriately. Take a number, take 3 pics of the dresses you want to start off with show them to helper, she gets them for you you try them on. She brings you more up to 8 total, it was a great experience. We arrived early on a Thursday morning 1030 and they were getting busy by 1100. They did need more help but were amazing with what they had. We spent 400.00 on 2 beautiful prom dresses and cannot wait to go back in the years to come.
Wonderful staff and great service. Angie especially is very patient during fittings, and works very hard to keep the customer pleased. Will come again!!
What a nice place. I took my daughter here for a homecoming dress and was in and out there in under an hour with the dress she wanted for a very reasonable price. Was very impressed with this store. Definitely will return
We had the most wonderful experience, Angie helped us out and really knows her stuff. Come see them you will have a great experience!!!
My mom and I tried on a variety of dresses and the service was great! Very helpful and attentive to our needs. I would definitely recommend this store to family and friends!!
Wow!!! Awesome prom dress shopping with my granddaughter! Saw the huge selection and thought, this could take a while. We walked through the rows of dresses, quickly found a very nice person to help us, she pulled the first 3 dress choices, and my granddaughter tried on #2 and announced that was her perfect dress. Found the perfect shoes too. Cannot express our thanks to the staff for giving us a wonderful and painless experience! Gracias!
This place is fantastic! There is a huge selection of dresses and they are super friendly. I absolutely loved it and will be coming back. They helped me find the perfect dress and didnt mind that we ended up staying a little after closing. Definitely come here, you will not be disappointed!!
We came over 2 hours away! Such an amazing selection, and service! Ilana and Kelly took great care of us. Thank you for the great experience!!!
Its a pretty cool place, SUPER cute dresses!!!, Friendly Staff, Ms. Angelica was kind and caring when attending me. Liked it here
Everyone from the store is super nice. They were patient with me finding my perfect dress and size. But the reason i gave it a 3 stars was because all sales are final nor can you exchange any dress. I had to order my dress from them, wait a week and when I got my dress it was huge on me. I asked if they could fix it for me ever though they already had my sizes length and dress size. But they told me it would cost me more from what the price of the dress was. But other then that they have a lot of selections and styles.
The dresses! Wow. I went to the 15 show they put on and great food, cakes, dresses. All of it.
Great service!! Angy really helped me and was so nice! Really recommend here!! I was able to find what I wanted!!
Don’t waste your time to drive there. Dresses over priced and they only allow you to try on 8 dresses per day. Drove 2 hours because the website showed many dress options and no where did it indicate the limit of 8 for trying on, would not have wasted my time if it did as I have short girls with large chests that are hard to fit. Rude staff when trying to explain my frustration.....will never give them my $$.
Such a great place!!They are really nice and know how to take care of customers. Definitely recommend.
Lady Secrets was highly recommended for my daughters prom dress and its easy to see why. They have a MASSIVE selection (good luck picking one - theyre all gorgeous) of quinceañera, prom, bridesmaid, mother of the bride, and fancy dresses. Note that you need to select up to 4 dresses to try on, then head to the fitting rooms. The attendant will get your sizes before setting you up in a room. I paid only $120 for a stunningly beautiful dress for my daughter. Check them out! I hear weekends can be crazy busy.
I found a pretty dress and the lady who attended me was really nice i would bring my child here 😄
Although they had a moderate selection of dresses, it was incredibly hard to find any staff to pull dresses for you to try on. Also, they have a policy where two people from the same school can’t buy the same dress, which is great until we purchased a dress and within an hour already had someone who bought the dress from the same place say they already had it. Adding on to that, they don’t accept returns which is very frustrating considering they specifically told us no one else had already bought the dress when we asked.
It was definitely an experience. My daughter found a beautiful dress, the gals that work there are very helpful! Beautiful dresses there.
Oh. My. Gawd!! Amazing! Incredible! I want Everything in this store!! Any event. Any occasion. Evening gowns galore!!
Great experience! Got the dress I wanted and I got so much help from kelly and Cindy. They were really helpful
I had bought one of there dresses and they said that they did an alteration. My mom and I thought we should have it done here, so the alterer pined it where I wanted it. They called us and said it was ready to pickup. The lady that was helping us was so rude. We payed for the dress, I wanted to try it on with my high heels and it was still too long. The lady said it was our fault that the heels that we bought werent right hight. My mom grabbed the shoes that I was wearing when they pined my dress in and it was still too long. The lady said that it was my fault, and it wasnt. She kept blaming us when they are the ones who messed up on the alteration. I would never recommend this place.
Angy attended me, I tried on 15 dresses, she was really nice and kind, and helped out a lot .
Great place for prom dresses! Such great dresses and service. Kelly and Cindy were awesome. They were so helpful and sweet.
Went in looking for bridal veils and they dont have them out to look at but all behind the counter. It was busy so we decided to look around. The dresses are beautiful but so expensive. Took a look for brides maids dresses. Majority of them over $130. Way too much for what I was looking for
This place is horrible. I have been to this store numerous times for different occasions and every time I have a bad experience. There are never enough employees to help out, and they are not very helpful. A lot of the time employees are just in the back instead of helping customers out with dresses. The most disappointing thing about this store is the attitude some of the employees have with customers. I was a dama for a quincenera and I went to pick up my dress for the ocasion, because there were multiple dresses for the rest of the damas two of the employees were figuring out what dress was mine, as I had told them mine was a xs. One of the employees came out with two dresses and asked the other employee which one belonged to me. The employees replied, the smaller one because she’s a stick. The fact that employees body shame the customers is truly sad and extremely inappropriate. It shows the poor standards that they are held to and the poor attitude they treat their customers with.
Found my prom dress within like 20 minutes. Such a great selection & good customer service & the prices were better than I thought! Definitely recommend
It’s a great place to find what you need related to dresses and all that, the people are great!
I look my sister in law to shop for her quince dress that my husband and I are gifting to her, when I asked if she could try ONE of them the girl there was like um uh do you have an appointment?, I told her no . I didn’t know you needed to have one and then she’s like well uh and then this guy jumped in saying oh yeah I don’t recommend you try dresses untill your closer to the date ?. He started saying that their styles change every 3 months when they had the EXACT quince dresses there was when my sister had hers 2 years ago . Pretty unfortunate since we had the cash to buy and my sister in law was 100% she wanted that one .
They were very helpful, we had 6 young ladies to outfit and they were extremely patient. We all know what a challenge 14 yr old young ladies can be, especially some that have never been formal shopping. We will be coming back next year!!! Thank-you Lady Secerts
Incredible selection of dresses. I bought three dresses for my cousins for a quinceañera that is coming up and I was impressed with the sheer amount of options they had!
❤️❤️💖💖This is were I’m going to get my quince dress. And there are so much beautiful dresses and more options.
The worst service ever. If I could put -5 stars I would. Materials feels so nasty and it smells also way over overpriced youre better off going to Walmart. None of them’s spoke a lick of English and if they did you would only understand 3 out of 20 words.
Just a quick business rant!!Dont ever use Lady Secrets of Gresham for anything.They are super nice to you until you buy from them and then over charge you for everything. I rented the hoop skirts for my girl, which they charged me 150.00 and they were total garbage. Falling apart.....now Im trying to return them and they say No you now own them! No where on receipt its say this! They should be giving me the $80 deposit backWe along with padrinos spent a grand amount of money thereDressBryndisHoop skirts- torn, hoops slipping off of seams!!RosaryPLUS costs for alterations that they had made it sound like it was included with purchase of the dress.Crown still in box had to beg them to exchange the crown after 3 different staff gave us the run around-They were very rude! So done with these people. RIP OFF!
Awesome service + found the perfect dress for way less than expected. Loved my helper Ilani!
We drove an hour to get there, we had a appointment set up.they told us to wait. it took them 15-20 minutes for someone to help and assist my sister for her 15 dress.they where very unprofessional and very rude I saw one of them rolled their eyes at one of the customers.
The store is amazing and when I went in to look at quinceanera dresses they let me try one on even though I didnt have an appointment but later when I called to set up an appointment they wouldnt answer the phone or left me on hold for over 6 minutes and I still havent been able to book the appointmentUPDATEI was able to book an appointment and their service was amazing very kind,they let me try was many dresses as I wanted and they dont force you to buy a dress on the spot instead letting me take pictures to find out which dress I liked.So they are amazing 5 stars instead of 3
This is really great place to visit for wedding preparations and parties! The prices are decent and acceptable! Toxidos for rent and dresses for sale!
Many formal dresses to choose from. Womens sizes only go down to a size 4, although some of the dresses ran small. Others were too big for my daughter. Shes a size 1.
KELLY! She was AMAZING !! I’ve never been so great-full for someone’s attention and calmness in that busy store!!! She’s the best keep her around!!!
Good service. Good inventory lots ofCute dresses
Amazing selection for prom! Very helpful and nice staff willing to help you find your perfect dress
I came in to this store to find dresses for 6 of my damas for my quinceanera. The day I came in with an appointment and fitted my damas with the dresses I had chosen we all automatically put a deposit of $50 down for ALL the dresses. 2-3 weeks before my quince one by one my damas were coming in to get their dresses and pay what they owed before my party. As one of my girls went to get her dress the employee said there was only ONE dress left when THREE of my girls hadnt got their dresses yet. Let me say again that we had already put a deposit of $50 for all the dresses! They also mentioned that they had accidentally gave one of my other girls the wrong price that was too low and the next girl was going to have to pay for it or not get her dress. So at this point we are literally MISSING two dresses with less than 2 weeks from my quince and one of my girls and I have to go and make extra unnecessary trip to pay for a mistake they made and see whats going on with the missing dresses. When I go in to hopefully find the dresses they told me they had misplaced one in another stash and one of them had been forgotten to be ordered. So if I never came in to solve their mistake one of my girls would literally be dressless for my quince. They ended up ordering the dress there on the spot and said it would be ready to pick up the wednesday before my quince. As my girl goes in, it is STILL NOT there. They said it wouldnt be there until the next day and they have to ONCE AGAIN come back another day. Im having to deal with all this mess they have caused a few days before my quince! And overall of this they still had the nerve to give my mom attitude and blame the missing dresses on us maybe losing them or having bad communication with my girls. I am so extremely disappointed with this horribly unorganized service and will for sure not be ordering from them again.
This people are disrespectful, zero customer service satisfaction. If zero rate is an option I definitely do Big zero rate. 👎👎👎👎👎
Love this place. Best dressed ever
I highly recommend coming here to find the perfect dress for you! Everybody was very helpful and patient with me until I found my dream dress!!
Wonderful staff and excellent prices! The store has a incredible variety of dresses and the staff were more than willing to work with us to help us find exactly what we were looking for!
There was alot of beautiful different color dress in that store for your 15s or weddings
My bffs dress tore the day she bought it, and mine tore in 3 spots short after. They messed up on my order twice and when I was first served it wasnt very kindly .
I went with my wife and my daughter to purchase a quinceañera dress and dress for my wife . My daughter ordered a quinceañera dress; her first experience was ok. After dress arrived and paid for; customer service failed, very unorganized had to go 3x for alterations because not all alterations were done. No phone call response to let us know dress was ready. My wife had to call and ask all the time for update on dress. When she called they said they would call to let her know update on dress, no calls. We just went to pick up dress as is. We had to take the dress else where for alterations and get it steamed!! Experience with my wife, she felt customer service was rude and did not assist with dresses. my wife did not purchase at this store because of bad and rude customer service.
Huge variety, but very expensive. They also provided decoration services for my event, but they decorated the way they wanted, not the way I instructed. The environment was also unfriendly, and no one was there to service my family for scheduled appointments. Many things went wrong with this place. I do not recommend this place at all.
The costumer service is fantastic. They are very friendly and helped me find my dress.