Great prices. Even better customer service!! Sent a question through chat and they returned in the morning

Lucky to find this place. ordered 3 large kayak accessory orders and the staff answered my questions, great communication, and shipping was well communicated. one order was delayed and they were very proactive in communicating with me on my options. That was beyond what I would have expected. I really like working direct without going to Amazon all the time. I live in South Dakota and packages arrived in great shape and much appreciated support. would highly recommend working with these folks!

These guys customer service was on point! They knew their products, they were very helpful and even shipped everything as promised and in a timely manner. Yes I recommend this shop. Ask questions! Cus if that one person doesnt know it, he/she knows someone there that does! Thank you, please keep this type of service always.

Excellent customer support and delivery on time, supported perfectly when the shipment delivered to the wrong address

Great selection of products, gear and accessories. Ive ordered a Hobie H-Bar and a Sidekick from West Coast Sailing. The H-Bar arrived late, it was shipped on time but FedEx misplaced it for a couple days!The price are equal to or less than other listing. I will definitely buy from West Coast Sailing again and will recommend them to friends.I just ordered the Sidekick today. Im in a kinda waiting period right now because between your order confirmation and shipped emails, tracking information and order updates are difficult. If no problems with order, not in stock or supply problem, the wait is very short and carrier information, tracking number/s becomes available..YES I recommend West Coast Sailing!

Great selection of parts for my Hobie Tandem Island. I needed a new batten for the sail and got it immediately. Quick and efficient.

Expert customer service and great stock. Wonderful resource for those of us who live in remote places and cant afford to get the order wrong. Their how-to videos were very helpful when I was a beginner. Thank you from Uganda, WCS!

They are great to deal with and free shipping over $49

Purchased a bunch of parts for a Hobie catamaran. They have a large stock of parts and everything I needed. Ordered on a Sunday everything was shipped out on Monday and I received everything in good order on the next Sunday on the East Coast. Excellent service. Will definitely be ordering from them again.

I purchased a plastic welding kit, that unfortunately didnt work. after contacting the company i was introduced to Regan. She took all of 5 minutes to send me a completly new one the same day. Stuff breaks everyday, thats life, but customer service like that is very rare, thank you very much

Outstanding customer service! There was a mistake with my order, and they offered to send me a replacement via 2-day mail so it would arrive before my sailing trip, no charge to me, and I only spent a couple minutes on the phone with them. I am so happy to see that this level of service still exists.

Best and responsive customer service online on the planet!

West Coast Sailing are always a pleasure tobuy from, their whole team are very responsive, provide excellent customer service and fast delivery.

Salesperson on the phone helped me choose exactly the right equipment. After the sale theyve been very accessible, with quick responses to shipping / arrival questions.

Working on restoring an older Hobie 16. They were a big help ensuring I was ordering the correct parts. Very fast a friendly.

Went above and beyond to make sure a fish finder install was made fully compatible for my new Hobie. Clear communication & upfront with costs of add-ons and services. Highly recommended.

This team has attention to detail, and a focus on serving their customers. That is a great combination!

First time buyer, ordering was easy, item was shipped and received faster than expected. Ill be back.

Always a pleasure dealing with West Coast Sailing and on line orders. I buy everything I need for my Laser from WCS and have been for many years. This time it was for another new sail. I had some specific questions and the customer service people were extremely helpful. Highly Recomended!

Extremely fast shipping. A+

Found Customer Service to be just fabulous! Cordial, knowledgeable, efficient.

Small show room but very helpful staff!

Since APS closed, Ive found a new go to! Extremely nice and helpful!

Great bunch of guys I just went to get some parts for a kayak helped a bunch

Amazing quality and is my go to for everything sailing since APS closed. Fast, professional, and friendly. Willing to always go the extra mile to find the product that is perfect for you! Would recommend 100%

Unparalleled customer service from West Coast Sailing. I took the quarantine time to clean up and replace parts on my Hobie Tandem Island. Unfortunately, Hobie shut down during this time as well, meaning that many parts are backordered. West Coast Sailing has been very communicative about the situation, shipping parts as they become available, and always keeping me in the loop. You cant really ask for more than that when all navigating this new situation. As for the shopping experience, very nice website, easy to navigate, and easy to find Hobie parts by name, category or manufacturers part number.

Friendly service and best prices.

Great customer service! I made an order of dinghy hardware and they forgot to include two small cleats. I emailed customer service and their response was your cleats are shipping today. They made it right, right away, no questions asked.

They live and breathe ‘customer statisfaction’ at this place! Probably won’t need to look elsewhere again!

Great service and friendly reps.

Great website, and excellent customer service. Im a fairly new to sailing with a new-to-me Laser. Found good rigging advice from their really well done youtube videos and everything I wanted easily found on the website. Parts arrived quickly and well packaged.Customer service from Gavin was quick and over the top with respect to backordered parts due to the Covid situation.Ill definitely be making my future purchases from here.

Great customer service by employees who care about service. Great selection of gear, and if it’s not in stock they’ll get it to you as soon as they can. Great store!

Fantastic service. When I approached my local Hobie Kayak dealership with a request for 3 upgrade kits offered from Hobie as free under warranty through any dealer, my local Hobie dealer stonewalled me. West Coast Sailing saved the day. I placed an order for a few things to make my kayak correct & requested the upgrade kits. Within a very short period, I received two of the free upgrades direct from Hobie. The third upgrade item didnt arrive. I then placed a second order with WCS for an additional accessory & went ahead and ordered that third warranty kit as it is really a safety issue. The next business day, (today) I got a refund for the warranty kit & a note from Duncan explaining they had the item on hand & would send it now and then work it out with Hobie. I have a tracking number; its already shipped! Thank you WCS!

West Coast sailing is my go to place for all of my sailing needs. The staff its very friendly and more than willing to help with tech issues and will relate personal experiences based on products and equipment. Their shipping department does first rate packing and most orders are shipped out the same day they are received. I was once accidentally charged twice for a small inexpensive item and someone in their bookkeeping department called me back and alerted me to this before I ever realized it.As Ive mentioned before the folks at West coast sailing are on the ball. I would highly recommend anyone in need of quality gear, equipment or advice make West Coast sailing your first call.

Hi, I have been waiting on an order from West Coast Sailing that has been delayed due to the Covid-19 pandemic slowing down manufacturing. When I heard that Hobie was shipping parts again I reached out to West Coast Sailing to inquire about my order and received a very courteous, informative and timely response. I really appreciate that level of customer service and will definitely be doing business with West Coast Sailing in the future.

Great customer service. Gavin took the extra time to be sure that I had the right parts in the best way to buy them. I always love to work with West Coast Sailing.

Picked up my sparking new Hobie Mirage Compass from these guys a few weeks ago. My yak was in the showroom with a revo 13 on one side and a outback on the other. I was able to show my wife the difference between the models and why I chose the Compass. My yak has been on the water and is perfect for me!! Great guys to deal with!!!👍👍

Promptly and fairly responded to a problem with my recent order.

I have been dealing with Phil and George for nearly a decade. Purchased two Hobie Tandem Islands and had them do some custom mods for me. I cannot say enough good things about the team at WestCoast Sailing. They are very knowledgeable, unfailingly responsive, consistently reliable. I make all my small boat purchased through their site. They have everything and in my mind are the go-to for the small boat sailor or in my case a Hobie Kayaker. FIVE STARS *****

After some confusion....WCS.......resolved the issue.....immediately. I highly recommend this company, there is no misrepresentation with, West Coast Sailing.

I cant say enough good things about the team at West Coast Sailing (this may be redundant if I praised them already after my first order). But they have super knowledgable staff who helped me source key specific small parts to refurb my old Catamaran and hustled the parts to me (in the chaos of COVID) so I could carry them down to my home in Mexico. I wanted to next replace the mainsail but on short notice and they hustled the sail to my SF home in two days. Called me to update the options when the specific color I ordered was out of stock. And their prices are super competitive too. I just wish every place I shopped had this level of intelligent hustling staff so responsive to their customers. Love them!

Great place, lots of parts and really good advice on rigging my FJ.

I had problems with inexpensive (but critical) parts for Hobie Mirage. WCS was very patient and followed up until the problem was solved. GREAT customer service!

Fast service, great website, and above-and-beyond customer service from the West Coast Sailing team. Truly the best.

These guys know what they are talking about, super customer service, very knowledgeable, always someone answering the phone, no run around, hard core sailers and they had what we needed, which took weeks and still no resolution from places like West Marine here in Florida, so it was awesome to find West Coast Sailing and we had all our laser parts delivered pronto. Will order again. You can even send them a picture of what you need and they will figure it out. Highly recommend

Great customer service, appreciated the Black Friday discount. Would shop here again!

West Coast Sailing is the most supportive brand to sailing in the PNW. They help out teams at major regattas and always have spares that can be delivered during the event. WCS is a very community focused brand, that is always willing to lend a hand.

Super friendly and helpful, a real pleasure to do business with!

Great support after an order to them. Really helpfull and totally recommended

Small shop that may not have the most comprehensive inventory, but the great customer service makes it easier to identify what you need, what works, and to deal with any ordering challenges.

Great service online and in person.

Never had a problem until last order and MAN O MAN, these guys fixed issue no questions asked due to USps failure. Sent replacement order and these folks are great to work with.

Great price, fast shipping, and amazing customer service.

I have ordered numerous items from West Coast Sailing this year (2018) and have been very pleased each and every time. The products are not unique - you can buy them from lots of places, but the combination of service, prices and shipping options distinguishes West Coast Sailing. I have purchased wet suit accessories, apparel, gear, hardware, line, and more. In most cases the prices were either competitive or the best, but when shipping is considered in the equation West Coast usually wins. West Coast has very detailed information and reviews/recommendations on their products and that is also worth a lot to me. Finally there is Gavin who has answered so many questions for me and helped me straighten out errors in my orders. All-in-all, West Coast Sailing is hard to beat! I did not get any freebies/compensation to write this review. All I got was great customer service, competitive pricing and reliable delivery.

They were very responsive and helpful in answering some questions I had and making ordering easy.

Super great service! The employees are great and very helpful. I’ll definitely shop here again.

Great service, high quality merchandise, high quality people, fair prices, flexible and easy to do business with.

I bought 50 ft. of dinghy line. This was the first time Ive bought from this store. I was very pleased with the ease of the website. The product arrived in just a few days packaged nicely, and is very nice line.

Shipping envelope was shredded, but product ( Hobie Wave shrouds, stays and bridle ) was received in good condition anyway. Delivery was in good time and price was better than expected. A stronger envelope next time gets a 5 star rating. Thank you

I had been shopping for a Dynamic Dolly. No one in the SF Bay area handles them. I called several dealer before I tried West Coast Sailing. I couldnt have been more pleased with their knowledge and efficiency. The order was shipped immediately and I had confidence that I was getting exactly what I needed. I certainly would call them again to fill my needs.

West Coast Sailing is the best place to get Hobie parts . They have the best prices on their products, and their customer service is outstanding. I had an issue that delayed my order, but their customer service team did everything they could to correct it.

The best on the west coast for dinghy gear and anything sailing related!

Prompt, courteous, and knowledgeable service

I cant say enough good things about the Customer Support Team; specifically Duncan.A fraudulent charge was made to my account and I noticed it a few days later. Emailed WCS on a Friday evening, recieved a response Saturday morning, and refund immediately credited back to my account.Wish customer support worked like this everywhere!!!

The best customer service Ive had in a long time! Staff was friendly to work with, they communicated promptly, and even walked out to look at the product in the warehouse to be able to accurately answer my questions. Shipping of my purchase was prompt as promised. Wouldnt hesitate to purchase from again!

Great selection of hard to find Sailing parts. Website is easy to navigate.

Absolutely top notch service. Seth worked with me in answering all of my questions and went above and beyond to make sure my Outback was outfitted exactly as I wanted it. I would highly recommend WCS without reservation.

The best service and advice you get. Staff are knowledgeable, helpful and responsive. Highly recommendable.

The best professional team that any sailor can count with for all your needs

I was doing online shopping from the middle of CANADA! The customer service was so punctual (returned my several emails, always in 10min. with answers) and helpful! I will definitely be a returning customer in the near future.

I have ordered from West Coast Sailing about twice a year for the last 3-4 years. They are professional, friendly, helpful and knowledgable. They are my go to store for everything sailing

Great supplier and great service for all Hobie Cat products

When I had a question it was answered quickly.

Love these guys. Bought a Hobie Outback after trying it out during their demo day. Worked with three guys - one kayak guru, a kayak fishing superstar, and a sailing expert - all were knowledgeable and great.

Well done website. Their customer service personnel are outstanding! Sophia has been particularly helpful, very polite, and agreeable to work with. Thank-you! Well done.

1st rate help here on a Saturday...went beyond my expectations and helped me with my Laser I had with me as well. Thanks again... my new tiller extension is perfect!

The best place in America for small boats and equipment. Phenomenal staff.

Top Notch Customer Service! They know sailboats very well. They really go out of their way to make sure your parts and order is correct for your model of boat. I will order from you again. Thank you!!!

They are the best. Had a problem with an order, they worked with the supplier and the corrected item is on the way via FEDEX. Well done Jeanette!

Great selection, helpful team via email, website and on the phone. They had exactly what I needed and my order arrived quickly! Ill definitely continue to buy my sailboat parts from them.

Great place for Hobie parts! Quick shipping! Got me back out on the water!

Ive bought boats, apparel, and parts from them, and their customer service is top-notch!

Great shop! Super knowledgeable staff and they actually listen! If you are thinking about buying a Hobie kayak, make sure you talk to them first.

Covid 19 affected my order but this company did the right thing. I’ll always order from them when I can.

Excellent service, personalized via email when there was an issue with the supplier/maker of the parts I wanted. They offered advice and clarity on what I could order instead.

Have placed multiple orders for parts for my Hobie kayak. Have received amazing service every time.

Corrected a problem with my order without hesitation. Very good experience

These guys are the best! Very honest about what they actually have in stock. Very fast shipping, and they know small boats.

Super friendly staff. I wish Hobie would have quicker shipment of out-of-stock items at their retailers!

I chartered an RS Aero from these guys for PCCs in the Gorge and had a great experience. They are super easy to work with and everyone knows their stuff. It is clear that the guys at West Coast have their hearts in sailing and their main goal is to get you out on the water. And the price was right!

WCS emailed me immediatly when they saw something a bit unusual about my order. after a short conversation they corrected my order to get me what i really wanted. top notch service!

I work at a nonprofit summer camp in Minnesota called Camp Olson YMCA. Our sailing program needed a placement Lazer Vang Key for one of out Lazers. West Coast Sailing had not only the most affordable price but was able to deliver them to us in the shortest time frame. In addition to that, our staff member who ordered the piece forgot/lost the receipt. I called the customer help line about receiving a receipt and was very kindly helped. By the end of the phone call, I had the receipt sitting in my email inbox.

Great supporter and provider of Hobie Cat parts.

An excellent resource for sailing gear, great products and service:-)

Great store; great service. Very supportive of Hobie Cats. Good people. Good products.

Great team and always enjoy my trips to the store and interaction with George & his crew. Extremely helpful and knowledgeable and as another reviewer stated..Ive found my small boat store!

Excellent knowledgeable staff. Awesome service. These guys have everything for dinghy sailing

Extremely supportive and helpful with my last 2 orders. I look forward to buying from westcoastsailing in the future.

I recently did a trade-in for a Laser. There was some miscommunication regarding the sail that went with it, but the WCS sales staff were forthcoming in resolving these issues. Im happy with the transaction at this point.

Great place! Fantastic people!