We just upgraded to an amazing massage chair. It was wonderful to be able to test drive the chairs and find the one that best fits our needs. Both Ryans (we purchased the Ohco M8 through Ryan V) were very helpful and answered all of our questions.If you live in the Portland area and are considering purchasing a massage chair you really should check out one of Mattress World’s made chair galleries.
The staff was very knowledgeable and super helpful. Ryan V took really good care of me and made it a zero stress experience.
Ryan was amazing! Super helpful and absolutely no pressure to spend more. Super grateful.
Great experience. Went to several places and both Ryans were the reason we returned to this store. Highly recommend!
Wonderful service great people and great deals. Ryan V.
Good sale and Ryan was very helpful and knowledgeable. Going to love our new bed!
Excellent service here! We were in a moving pinch and needed a mattress that night. It was getting close to closing and they stayed open after hours to finish up our sale and get us headed home with our new bed! Thanks so much again! We will recommend to all our family and friends!
I purchased 3 mattresses/bed sets with Ryan Baileys assistance. Ryan is super. Hes professional, well-informed and listened to my needs. The purchases went efficiently, and Im happy with the beds. And he was pleasant throughout. I recommend seeing Ryan at Mattress World. Great service.
I went in with some questions, and received insightful advice from a professional. I didnt make a purchase, but was pointed in the right direction for my specific needs. (Not to be cryptic, I was looking for a futon replacement.)
Came here after going to other mattress store. this store was the best one for sure. Ryan was awesome and had great customer service and gave us great deals. would defiantly recommend coming here. thanks again Ryan
Sales guy was super patient with my elderly mother. She is not the easiest customer. Lots of choices.
If you are looking for a great selection of beds and great people I highly recommend Mattress World Northwest and Ryan Bailey! We went to all the stores on the island.. let me tell you dont waste your time go straight to Mattress World and ask For Ryan Bailey
Andrew at the Jantzen Beach location was amazing. He was very knowledgeable with all the mattresss. He was so friendly and professional. He helped us find the perfect mattress for our needs. From the first night we slept so sound and woke feeling refreshed. I would highly recommend buying your mattress from his location.Thank you Andrew, We love our bed.Lisa and Dan
Ryan Bailey Thank you so much for all your help and amazing customer service!! We will be Recommending Mattress World Northwest.
Jake was great helping us find the perfect bed and made this experience as easy as possible. If I ever need another bed definitely going back!
Excellent customer service. Really enjoyed speaking with Jimmy. Really helped find a mattress that would best fit my needs. If your looking for a great deal this is the place to go. Ask for Jimmy!
We went to the store to compare prices from another large retailer, and we were very happy that we did. Race is great!Instead of trying to sell us a mattress, he helped my wife the perfect one for her. She purchased the mattress and said it is the best money she has ever spent. Not only were we happy with the service we received from Race, we were happy with the product. When both the product and the customer service match up, everyone wins. I would recommend anyone to shop there, and expect good results.
Andrew was fantastic!! He made the process of buying a mattress a great, easy experience! He was educational, warm and kind. This is our second purchase with them. We wouldnt dream of going anywhere else! Ask for Andrew, you wont regret it!
Had a great experience at the Mattress World Northwest at the Jantzen Drive location in Portland. The Sales person Sean allowed us the freedom to check out the mattresses and answered all of our questions. No pressure, no rush. Sean did a fine job working with our budget and we came home with the mattress we wanted at a great price. Thank you Sean!!Happy Customer!!
We have been looking for a mattress for several months. We have been to many different stores searching for the right mattress at the right price (amazes me how expensive mattress are). We are so glad we found this Mattress World location. Race was welcoming, informative, helpful, and found the perfect mattress for us at a price we were very happy and comfortable with. We are telling all of our friends to head over to see Race for their mattress needs!! Thank you so much Race, you were a blessing to us!!
Best deals in the Northwest! I am satisfied with my Aireloom mattress and box set! The price was inexpensive and financing was a breeze. Best sleep since night one! Race and Andrew really made me feel at ease and had great, detailed answers to all of my questions. Amazing!!
We found a name brand queen mattress (not a firm either) for under $200 (no haggling required)! When we got back home with it, we got the wrong size and I didnt think we could return it for an exchange, but we were able to get the smaller size for no extra cost. The salesman Race is super-nice. Didnt pressure us into buying or push anything onto us. Very professional and a great experience. Highly recommended.
Bought a queen mattress and box spring set that was on sale for $350, but the model we tested in the store doesn’t even feel like the mattress we received. Granted we tested the twin size version in the store and we purchased a queen, but the mattress we got is springy and flimsy in most spots and feels very uncomfortable and cheap (even more than goodwills mattresses which are half the price) Huge letdown because the salesman was so sure we needed this specific one. Waste of money that I didn’t have to waste.
Andrew was exceptionally helpful. Wed been to two other stores and he found us a comparable mattress that felt amazeballs and we saved $500 over the other stores and that included the price of two additional pillows. Highly recommend this store!
Race made buying a mattress easy and simple. He ask questions and directed us to just what we needed. So happy to work with him, and will be going to him for all our mattress needs!
Excellent service, Tim was extremely knowledgeable & very friendly, cant wait to get my new bed Monday!!
Jimmy was so nice and patient with me. When I went back to pay for my bed he rembered me. Smiles and has a good time with his job. Thanks so much. Cant wait to sleep in my new bed.Jimmy knew alot about the beds he is selling, helped me alot to pick the right bed.
I normally dont do reviews as not very tech savvy. I had such a good experience that I had to put up this review. The salesperson was very helpful and patient with my selection process. Would recommend to anyone shopping for a mattress.
I got a great deal on a bed frame. Robert was very kind and helpful.
Best mattress buying experience ever. I love the mattress we bought
We didnt have the best experience our first time here but we do love our bed and decided to come back when our kids needed new beds. Gary and Race made it right and worked with us to find beds for our girls at the right price. Thanks guys!!
Race was incredible in helping me find a mattress that fit my needs! I didnt feel pressured to buy anything, but felt like o was treated as a friend, who he was trying to help out! Grateful for the service here!
Race from Jantzen Beach was extremely helpful is helping us order a custom mattress for our motor home. It fit perfect. Thanks Race.
If I could post no starts I would, unfortunately by seeing lots of positive comments these are the people that were blind! My experience and for the fist time and will be last time was so awful, This is a family owned business but they never say they are, to me I didnt care if they were or not, but they had to lie about it and not say so it really makes no sense. I met with one of the guys family owner and lied and said that he works for a company and he was a trainer as he wont return to this shop again, long story short, These people are a scam big time + liars and so rude. They tried scam me with $65 that it isnt a big deal to me but to them they go after a single dollar like dogs, bottom line I had a very bad experience with them, as they dont know how to respect their customers and treat them with honor, very rude people. Honestly dont shop there stay out, you will be safe, if you get in their web it is hard to get out because they will try anything to put you down and scam you, and you not knowing it, As it is not that easy to catch them scamming you, you have to be alert and smart to find it out and thats why there was some positive reviews because those people that posted them were definitely scammed with out knowing it!
Jimmy was amazing. Got my business when just looking!!! Hes a keeper 💕
Store is very very quick to help since it wasnt that busy so sales guys were able to spend as much time as I needed. The location is odd but it makes it a great place to get a deal since it is off the main roads
Went to 5 different stores till I ended up here. Race, the salesman, was awesome. He was opposite of pushy and listened to me and suggested the perfect bed which wasnt the one I thought i wanted. I fell in love. Its a local family owned business which is always where I like to put my money.
The level of professional knowledge demonstrated by the sales representative at mattress world NW amazed me. Race Rothery took the time to explain a lot of details, even after I told him that I was only price shopping at the time. When everything was said and done, Race not only gave me the best value, but he also earned my business with his knowledge of the products. I would highly recommend that anybody who values superior knowledge, and a true no-pressure sales experience from friendly people should visit Race over at mattess world, NW.
The Sleep Speacialist were knowledgable about their products and took the time to educate me too. They listened to what i said and were happy and relaxed. I never felt rushed or pressured and am happy with my mattress.
Nice, easy experience... recommended. See Jimmy
The sales associate Race made it a enjoyable easy experience an I will defiantly be back for my next mattress purchase.
The gentleman was very nice to us and gave us a nice deal on a bed for Mama
I need a new bed really bad and I needed it quickly. I headed down to Mattress World and was helped by a very knowledgeable and courteous salesman. I explained the urgency of my situation and he asked me a few questions and asked what my budget was. He then gave me a few options and encouraged me to test the few beds that he had picked out that he thought would suit me. I again explained ot him that I needed this bed ASAP. Sure enough, he had it delivered the next day. BOOM. Next time you are in the JB store, find Luis and hell hook you up!
Race helped us get our double bed for guest room! His customer service skills were A+ Will work with him again for our next bed purchase
Race always been able to handle multiple Custumers when Im browsing the store, I have noticed everyones needs are met as well as his above and beyond can do attitude providing Custom purchases or speacial orders for those unique situations, as well as he knows every product in the store, this is a well deserved review no exaggeration 👌 THANK YOU RACE!!
I went into mattress world unsure of what i wanted. Race was a huge help patiently helping us find the perfect beds.
Zzzz nice sales staff and good stuff
They were very helpful and we were in and out quickly. I will definately buy from them again.
Andrew was very patient with me and helped me find the best deal on a great mattress on a small budget. He was calm and I didnt feel pressured into buying something way out of my price range.
Race treated us professionally and was very informative without any pressure to purchase. We likely will but a mattress from him!
Quick and easy. No high pressure.
Service was awesome. Jimmy was great!!!
Had a great experience with Race, he was very professional and helpful with the whole buying process. Will be back.
5 star service! 3 stars for shipping took 4weeks to get our bed frame not stores fault.
AWFUL SERVICE. Rude sales man.
Great place to buy and work!
Great people
Great service
The best