user
Northside Auto Body
119 Parker Ave, Poughkeepsie, NY 12601, United States
Appearance
Northside Auto Body
Comments
Ja
Review №1

I brought 2 vehicles for insurance inspection purposes. The gentlemen working there are very kind, quick and accommodating. The customer waiting area is clean and bright. I can see why they have a Happy Customer book. Great experience. We will be visiting you if we have any body work needs. Thanks so much!

DC
Review №2

My car was hit by a woman who did something stupid! I was totally stressed out by this. The guys at Northside were amazing! They made the whole process simple and fast! They have FABULOUS customer service there. When I got my car back, it looked brand new again! And they had a bunch of goodies in my car too- a new umbrella, air freshener, travel mug and more. Thanks Northside! I highly recommend Northside!! ❤️

Re
Review №3

I went to Northside Auto Body to have my car inspected for insurance purposes. It is among the best business experiences that I have ever had. They are performing a small service, which they can not achieve any significant revenue and they do everything possible to make ones visit comfortable, from giving me coffee while I waited, giving a portable coffee mug and flash light and even candy. Northside didnt make me wait as is typical of most service businesses. When one of my friends dents their car I send them to Northside. I hope that I dont need their other services, but if I do they will be my auto body shop.It is obvious from looking about that their facility is neat, clean and in order.

Ka
Review №4

Someone rear ended me while driving home from work. These guys are so amazing! Did an awesome job fixing my car and even detailed the inside for me! Thank you all’

Li
Review №5

I cannot say enough about the hospitality & professionalism. Quality customer service is very hard to come by these days. These guys were a dream to work with. Our car looks like it was never even in an accident. God bless the Northside team. You guys are AMAZING. Hopefully we wont have to use them again but if we do we know we will be taken care of. We will highly recommend them to friends & family.

Bi
Review №6

Went in for a quote on a Monday. Very reasonable price for non insurance work. Facility was very nice and well organized. Employees were all very helpful and accommodating. My tailgate had a small dent in it and I wanted to get it fixed and looking like new.That Tuesday I dropped of my tailgate and then on Friday I went to pick it up. I have done body work myself and I wanted a professional for this and North Side did an immaculate job. Highly recommend.

Ah
Review №7

I brought my Altima to Northside because I had to replace my entire bumper and they exceeded my expectations by so much! I was a little nervous at first because this was the first place I found but I am so happy I went here. I had to get this done by a certain date and they had my car ready a day before the deadline! They also gave me a free detail on top of it. They have outstanding service and I will DEFINITELY recommend anyone to bring their car here! My car literally looks like it just came out of the shop! Super happy customer over here.

Mi
Review №8

If I could give more than 5 stars I would. What a fantastic place, people there care and are the best in customer service. I would never take my car in anywhere else for body work. I had debris hit my car from a truck, Mustang GT 2012 only 2 months old. They took care of it and it actually looked better than when I got it from the dealer. Unbelievable work.

ki
Review №9

Yesterday, Monday, June 28, 2021 at 5pm, I had a very pleasant experience at Northside Auto Body on Parker Avenue, Poughkeepsie New York. I changed car insurances and Progressive wanted me to go get my car photographed so they know if anything has happened to it prior to me being insured with them. From the moment I pulled into the parking lot someone said hello to me and helped me. Told me where to go inside and the moment I went inside someone immediately ask me if I need help. They offered me soda or coffee and tons of different snacks. They said all I need ed went was my keys in my insurance card and 10 minutes of my time. I sat down in a comfortable chair & watched TV. Ten minutes later I was done. They even gave me a promotional bag with promotional items in it. I know I wasnt there for expensive auto body work but it was still a a very pleasant experience and I didnt have to pay anything. They were very professional. The building is nice and clean on the inside. Outside the building and grounds were clean and upkept. See the photos for a cool thing they had as you enter the parking lot.

Kr
Review №10

Exceptional customer service! After my accident, I didn’t have to worry about a rental car and handling the inconvenience of scheduling inspection. The staff is Very professional, and updated me on a weekly basis. Would highly recommend for body work and general repairs.

Se
Review №11

Excellent auto body work. Owner and staff treated my wife with utmost respect, and they did an outstanding job on my vehicle. Even more important, they were kind enough to provide a loaner car to my wife who was stranded after the accident. I highly recommend Northside. They do the right thing and their work is impeccable.

De
Review №12

I was given a car detailing I’ll be honest my car was a mess. I set up my appointment and from the time I called till the time my car was done these guys were awesome. My car looks phenomenal I haven’t seen it this clean in a long time. I will be bringing it back when it needs another cleaning. I normally hate going to places like this cause I just feel uncomfortable but again these guys did small talk and made me feel comfortable.If you are looking for any type of work THIS IS THE PLACE TO GO!

Li
Review №13

I recently went to Northside after needing major body repairs due to a collision with a deer. I was impressed with Northside the moment I walked thru the door---their customer service was exceptional, every single staff member that I came across whether in person or talked to over the phone was extremely helpful, pleasant, and knowledgeable. My car came back looking like brand new, and the added detailing of the car was a super bonus! I highly recommend Northside for your needs! I went here on recommendation of other people and I am so glad I did. I even sent my mother here after for a car detailing and she had an amazing experience as well! Thank you!

Jo
Review №14

I highly recommend using Northside Autobody shop! This professional staff was a breeze to work with when it came to my insurance company (Progressive). I hit a deer and damaged the front and underneath of my Ford F-150. Northside worked with me when it came to both the deductible and the car rental. They are a one stop shop. Northside was able to address and fix all issues and damage to my truck. I felt like a VIP the entire process. I requested updates and they came through with crystal clear communication the whole time and kept their word. They do better work than even the dealer shops do. They use quality parts, and the results are impressive. You can tell the owner and staff value your business. I highly recommend using them for any repair needs you may have. I give them an A+ ! After the work was done they even gave me a coupon for a free detailing which I used on my daughters Pilot. The inside of her car was unrecognizable and looked like she had lived in it for over a year. When we got the car back it looked amazing!. I will definitely be back! Great job Jack and the Northside Team!

Er
Review №15

Amazing service! Staff is so accommodating and really takes all the work and frustration of getting the car fixed from dealing with insurance, getting rental car and even details entire vehicle and gives you a gift bag. Plus a extra bonus is the amazing smell of the air freshener! Would highly recommend! So pleased! My car looks brand new!

Ed
Review №16

The easiest 5 stars ever. Superb. These guys are on point - really took care of my wife and I after we needed something fixed up pronto. Beautiful shop, really wonderful people working there.

Ra
Review №17

I love the works that Northside do every time I visit….. my guys… very professional and aim to please definitely… thanks guys appreciate that!

Ri
Review №18

Northside has worked on a couple of jobs for me in recent years and they do outstanding work. My vehicles were treated exceedingly well and repairs were flawless. They also provide exceptional customer service and the best I’ve seen in any local business. This truly is the best place for any auto body needs in the Hudson Valley.

Mi
Review №19

I had bumped into a guard rail a couple months ago that left a dent and scrap running all down the passenger side of my Jeep. Chose Northside because of 2 things, all the positive reviews and the raptor mascot. LolAll kidding aside. They handled everything with my insurance from start to finish. It was about 2 weeks with getting parts to receive my car back. They had rental cars on site and even half way thru the time when there was a issue with the rental car, got me in another rental right away.When I got my car back it looked immaculate. Cleaner inside and out then when I bought it.My passenger side looks like it never had any damage.I would recommend Northside to anyone needing body work.

Da
Review №20

I brought my SUV in to be repaired after a minor accident. Everyone I met was welcoming, helpful, and extremely accommodating. I was impressed with the quality of their work on my vehicle and the presentation as I got in to drive home. My car was not only clean and looking like new, but also smelled amazing and had goodies like a coffee cup and umbrella waiting for me inside. I cannot recommend Northside enough!

Aw
Review №21

Went there for the first time on July 1st 2021 found them on Google. Called and the person I spoke too was extremely friendly and thats what caused me to go to them their showroom is clean and well kept. Theyre waiting area had a lot of amenities the work they did on my vehicle was spectacular I highly recommend this place.

Ha
Review №22

I will never go anywhere else! Northside is 100% white glove service. Everyone says Northside treats you like family. They are wrong. You are treated BETTER than family. The entire process was streamline from insurance coverage to car rental. Northside had me covered. My car looks like it rolled off the sales floor at 4 years old. Believe me. It didnt look that way when it rolled into the shop. The inside was fifthly, and I scraped our stone wall from passenger side to rear end.. The shop is so clean you could probably eat off the floor, but dont try it. If you have to wait a little. there is a coffee bar for your enjoyment. Northside should be your first stop when you have to service your car. You will glad you did.

Pa
Review №23

This was one of the most immaculate shops Ive ever seen.They also have a great waiting area with coffee and snacks with a friendly and professional staff.

Ch
Review №24

If you want a five star experience and you enjoy some of the best customer service you will ever receive, Northside auto body is the place to go!! I dropped my car off to them for a full respray including jams and had it back within three weeks. Not only did they do a phenomenal job but they provided one of the best experiences I’ve ever had working with a body shop! The car is flawless and it’s everything and more than I expected, I have a brand new car again!! I Can’t thank Jack, the owner, enough for everything he did for me. An the guy laying down the paint in the back needs a raise!! His painting skills can’t be matched in the area and possibly the entire east coast. It’s simple you want good quality work and top notch customer service pay a visit to Northside auto body you won’t regret it!!!

Se
Review №25

Love the service 5 stars all around! Had body damage and it’s as good as new now!

Ad
Review №26

I just picked up my Subaru Legacy!!!! Was just amazed!! The car looked better than when it came off the lot!! They are professional to a T. Very personable and helpful. Highly recommend them for any repair work!! Plus all the little gifts they give you makes it feel like Christmas!! Thank you very much!!! Will recommend to everyone I know!!

Me
Review №27

Professionalism is underrated for these guys. Superb amazing exceptional is still an understatement. These guys are the absolute best 🏆🥇. From the moment you walk in until after you leave they treat you like royalty. Your car leaves looking better than brand new. I could NEVER find another business that treats its customers as great as Northside Auto Body. These guys go above and beyond for everyone.

Be
Review №28

The BEST. If you want your car done right this is the place. Quality work, excellent service, hassle free, they take care of everything.

M
Review №29

Everyone at Northside was extremely friendly and my car looks brand-new after they fixed it! I would absolutely return for future work and they even offer a car detailing service that Ill be visiting in the future.

Se
Review №30

I would give this shop 10 stars if possible. I brought my Kia here after a crash with many problems. Smashed right mirror, broken front bumper, whole right side of my car was wrecked. Not only did I get the car back good as new, they kept me updated on what was wrong and every fix they made. The work they do is absolutely amazing and there communication is even better. I would recommend Northside Auto body to everyone who is having problems with there car, or need something fixed. This shop is best of the best.

Ga
Review №31

Northside Auto Body was extremely professional, helpful and accommodating to me. I recommend them to everyone. They stopped me from talking about my car to see if I was ok!! What shops do that? They did everything in their power to make sure I was ok and had what I needed during the time I was without my car. They went above and beyond what I expected. They are a six star organization!! Thank you Northside!!

Mu
Review №32

They are very friendly and will go out of their way to make sure everything is perfect. It was nice meeting them and they helped me throughout the whole month or so it took to wait on the parts. If you want it done right go to them as they make sure your car is 100 percent perfect.

Gi
Review №33

Came for a CARCO - insurance inspection. From the moment stepped in, although not for a major service / repair, felt so appreciated by them, with kind greetings and prompt service, offered coffee and snacks, etc. Stated a 10 minutes process, but was completed promptly. Place is clean and inviting. Awesome place - well exceeded my expectations!

Br
Review №34

Great service and fast results. Top notch operation. After my collision they took care of me and I also had a car detail done here. Highly recommend if you have a collision or need your car detailed

Ka
Review №35

I called Northside auto body and spoke with Anthony because I needed a photo inspection for my HR-V. He explained the process to me in details and provided the email address to send my ID card ahead since I don’t have a printer at home.I got there and the email hadn’t gotten to them because I wrote the email incorrectly. Anyway, the gentleman that greeted me assured me it’s no worries and that I should use their guest wifi to resend it which I did.The entire process took no more than 10-15 minutes and I was extremely impressed with their customer service. I took notice of every single thing and noticed how well dressed everyone was in their gray polo shirts and dark bottoms; as well as how polite all the employees were. I was offered several choices of a beverage of coffee, espresso or water and even snacks. Their snack station by the way was really cute!! and modern. Everything was nicely arranged and clean. Unfortunately I had just eaten and didn’t want anything at that time but I really appreciate their generosity.The office was being run like a well oiled machine! The walls are nicely decorated with plaques and automotive “things”. I also noticed the plants in the window and although they were artificial it was still a pleasant sight. The staff moved about quickly yet managed to keep their tone to a level that wouldn’t turn customers off.The gentleman that did my inspection was extremely polite(I wish I had taken his name down) as he addressed me BY MY NAME and not by the make of my car. At the end of my service I was presented with a “swag” bag with the company name, and inside was a red coffee mug also with their logo, and a car freshener. He also handed me a plastic jacket for my ID card and a copy of my inspection report and advised that a copy was sent to my insurance company. I also got a keychain with a lighter.I was so impressed with every aspect of my visit to Northside and will recommend them to anyone needing their services.And one last thing.. as I was walking out the door another employee was walking in and he stepped back outside and held the door open for me! A+customer service from start to finish. And all the employees were males!

Ma
Review №36

Recently had an accident, had Northside do the repairs. Spoke to Jack he took care of everything. Had a small issue after a week of getting it back. Took car back gave me a loaner, and within hours all was taken of. Cant give these guys enough compliments. I highly recommend them.

Ma
Review №37

Truck looks great better then when I bought it used!!!! They have Hertz car rental on site so I was in and out dropping off and picking up! The paint looks great and everything lines up perfectly! 5 stars for real 💯

Ca
Review №38

Wow! A friend had recommended this body shop and they were nothing short of unbelievable!! The work was perfect - they kept to the promised time schedule and kept me in the loop. Best body shop experience ever!

Ma
Review №39

Very friendly and helpful staff. They go above and beyond to make sure everything is right for you. Complimentary detailing and gift items tops off their high quality service.Having a rental agency included in their set up is also convenient. Once they start including regular service maintenance to their business there won’t be anything they can’t do.

La
Review №40

This is the best place in the Hudson valley they are so kind and understanding and there work is impeccable hands amazing !!!

ki
Review №41

First I like to thank Greg for the wonderful job by helping me out with toweling my car from the Bronx on a Friday back to Poughkeepshie when my car got hit while parked. He was awesome ;) because i don’t know who would have driving that distance on a Friday afternoon. So if you need a towel “GREG” is your guy. Now on to the next ill like to thank Steve and his crew for an amazing body work to my car when I say it looks brand new as when I purchase the car. The work took about 3-4 weeks. When i arrived to pick up my car they also greeted me with gifts like a free car & detail for free and also an umbrella not sure if that’s because i had a umbrella so they replaced it regardless I don’t care about that just wanted to give. My whole experience. Oh they also gave me a cute flash light for my keys how adorable. Now with the car body work was completely fine. I did bring it to north side that my wheel bearing from driver side was not replaced and that’s where my car was hit. To make a long store short my car still not fix lol but thank you northside for everything you guys are great

Ja
Review №42

Northside Auto is the place to go for your collision repair or bodywork needs. The owner, and ALL of his staff are amazingly supportive, clear, professional, and most importantly, do an AMAZING job! Every attention to detail was taken, and we could not be happier with them. They have solidified us as customers for life!

Li
Review №43

Northside auto is the best of the best! Cant recommend these guys highly enough. My Nissan came out better than before my accident. Thank you so much!

as
Review №44

The only thing better than my service at Northside was my experience dealing with Jack, Anthony, and Steve. Their facility is amazing including a window into their service area so you can see how much care they take with each car. And as an added bonus, the waiting area is nicer than half of the coffee shops in the area!

La
Review №45

Very professional, very clean and friendly. Was very easy to communicate and have what i needed done quickly.

Di
Review №46

By far the best Auto Body shop I have ever dealt with!! Not only are they friendly and courteous, but they have to be the cleanest shop I have ever been in!! The end of this past summer I was rear ended in a car accident that caused thousands of dollars of damage to my 1 yr old Chevy Equinox. I brought it to them and they were top notch. They took care of everything through the insurance, were on top of everything, got me a rental right then and there. My car was done in a little over a week. It looked like it rolled off the showroom floor the day I picked it up brand new! I recently had to go back to have a piece of molding put back on that came off when I caught a boulder on the side making a tight turn, and they took care of it 1-2-3 free of charge. Dennis who I dealt with both times was wonderful. I cant say enough good things about North Side Auto. If I ever need work again, I will go there without hesitation, and I have recommended them to several friends. Thanks for being such a great shop! ...Diane F.

Ha
Review №47

Very professional, friendly and courteous. Excellent quality of work, ready when promised. I highly recommend and will definitely return if my car needs bodywork again. Thanks Chris.

Ma
Review №48

Top shelf experience ! Five Stars ! Crystal clean shop ! Beautiful waiting area. Excellent like new repair. Professional crew, Chris could not have been more courteous, kind and knowledgeable.Highly recommend !!!

Ju
Review №49

I have NEVER EVER been to a business that is more professional, reliable and customer service oriented then Northside. From the moment I walked in there was excellent service and communication. They did everything in the time they said they were going to do it and they handled everything with the insurance company as well as rental cars on site. This place is immaculate...The body shop is so clean you could eat off the floors. I cannot express enough how impressed I was. Here is the best part...When you get your car back it is fully detailed and a fresh swag bag with all kinds of goodies! And if it couldnt get any better they offer a free detail ANYTIME in the future for FREE! UNBELIEVABLE! I have never been more impressed with a business...I may go crash my car just so I can go back lol...

Gr
Review №50

Everyone here is so helpful and know the processes so even if its your first time in an accident they are willing to walk you through the process. Ive never felt more comfortable with a shop they really are all about helping their customers and treating them right. Thanks to Jack, Chris and all the others at Northside Auto! You guys are awesome!

Pa
Review №51

The crew at northside did a great job on my car n jack n steve n the rest in office did great as well never had to eait n get rental was on the spot so if u get in a wreck take it to northside n they also have a great towing service on the sight too its just a great place to take your car

Ca
Review №52

Great job plus they make new customers feel especially welcome.

Ke
Review №53

Jack at Northside Auto Body. He took care of everything fir us; from working with insurance to securing a rental care. The workmanship is second to none. This company will not disappoint.

An
Review №54

To Everyone at Northside -From the day I moved to the Poughkeepsie area and needed insurance photos taken of my car, I knew I found my auto body shop. As a complete stranger and only in the shop for photos that dont make them much money, I was treated as a customer that they knew for decades! The shop is as clean and professional as it gets in the industry. So without hesitation when I was rear-ended a year later I sent my SUV to their shop. They actually remembered myself and my car from my photo visit a year earlier. I felt completely at home. They returned my 7 year old car to me cleaner than it was before the accident, and even went above and beyond the damages from the accident! Who does that today? Answer - Northside Auto Body. I felt so confident in my experiences there and recommended a friend of mine who lives in Queens, NY to travel to Poughkeepsie to get his trucks body damage repaired. They didnt let me down and my friend cant stop raving about his experience as well. If you need anything related to body work, paint, detailing, etc. you will be satisfied and happy beyond all expectations at Northside! Stay safe everyone - Andrew Fiore

Co
Review №55

Unfortunately my GMC Acadia was hit on The rear passenger side, I was referred to Jack at North Side and I am extremely happy I listened! From my first visit with Jack and his staff from the time I picked up the car 4 days later, which was 2 days earlier then expected! Jack came out and went over what they did and what was over the top, they detailed both interior and exterior and never looked better.I highly recommend jack and his team at north side auto! Thank you for making it pleasurable experienceCorey W

Ju
Review №56

NORTH SIDE AUTO BODY SPA is the cleanest- covid safe auto body repair spa on earth. The staff is very knowledgeable and treats there costumers with respect. I thought I bought I new truck after I picked my Ram up. Jack is goes above and beyond to make sure his costumers are satisfied. The best gift you can ever give someone-to feel safe in there new car again. If you vehicle needs body work I recommend treating your vehicle with the factory resteration it deserves. Check them out the next time you need body work they might be the right fit for you!!!!!

Mo
Review №57

AWESOME SHOP. Theyre super professional, super clean, super helpful, so much so Im taking time to write a review. Theyre insightful and made my process much easier. Plus they have food. The effort shows.

Ne
Review №58

Chris and the team at Northside auto body shop made the process of me getting my car fixed with them after being involved in an accident super smooth. They handled all the extra work for me with the insurance and the inspector and ensured everything that needed to be fixed was fixed. I just picked up my car and I’ll tell you, it looks better then when i bought it off the lot at Mazda. The detailing they did to my car in and out was immaculate, my new front bumper shined bright from a far. Even the slightest dents and paint marks from other cars banging into my car doors in parking lots was buffed out. Thank you guys for such a wonderful job on my car !!! I’ll be recommending you to those around me to check you guys out.

jo
Review №59

It’s just a great vibe of professionalism, integrity & quality.

Cl
Review №60

I’ve used Northside twice to repair my Subaru after being involved in accidents. Both times they were very helpful, answered all my questions and are incredibly nice people. Both times my car came back to me the cleanest she’s ever been inside and out.

Li
Review №61

On my way to work I was hit, an accident is never convenient especially around the holidays. Northside Auto Body made this whole accident quick and easy to take care of. They go above and beyond to keep a customer happy. I have never experienced this level of customer service at any auto body shop before. I appreciate all that they have done and still cant believe how amazing my car came back, looking better then new! I highly recommend!!

em
Review №62

Normally don’t write reviews; but, they did a great job fixing body damage on my car. I highly recommend them….

Er
Review №63

I had my SUV repainted with a pearl white paint and it looks AMAZING! The staff were very professional and on time with the work. Very happy with the quality and I will use again in the future.

St
Review №64

Wonderful experience with Northside for detailing my vehicle. Quick and professional service with excellent detail work.

Ph
Review №65

I have nothing but good things to say about Northside Auto Body. I had damaged the left side of my bumper driving into a garage. Northside Auto Body gave me a estimate to fix it and that was exactly what it cost for the repair. It was also finished my car when they said it would be done by. They also went the extra mile. They cleaned and detailed my car. My car came back looking brand new again, and in better condition than it went in with. They cleaned the inside and outside of the car. To top it all off the also gave save very useful free gifts. This is amazing service, I would recommend Northside Auto Body for any bodywork repairs. Im very happy with the work and results.

Su
Review №66

The most professional and valued place in poughkeepsie...Frank and the guys are phenomenal. Great work guys for the third time around . Thank you

Bo
Review №67

What can i say about the guys over at northside? 1 thing i can say they definitely did not disappoint me. My whole experience was great. Everything went smooth. From start to finish. They kept me updated about the progress of the repairs all the way through. They came highly recommended and now i see why. Special thanks to Jack (Owner), anthony and steve. Appreciate you guys for taking care of my car.

Ma
Review №68

Excellent customer service. Very easy process. Jack and his team are great to deal with. Not only was the workmanship on my vehicle to fix my booboo superior, even if you do not need a fix it..detailing was best EVER! I highly recommend Northside.

Ad
Review №69

They are quick and so nuce

Mi
Review №70

Excellent customer service. A great bunch of guys. They helped my son with information and what to do after his accident.

Tr
Review №71

Everyone is great here! Friendly & knowledgeable.Eric from towing, Dennis in Body Shop Claims & George in rentals were all amazing.I highly recommend this place!

Ke
Review №72

North side brings the term customer service to a new level, I’ve been in business for myself for 36 years and have never received such care from any auto business bar none!

Ja
Review №73

The staff was friendly, professional, transparent and understanding. They had a loner for me as soon as the tow dropped off my car. They reach out to me every step of the process and kept me informed. The work they did was incredible! My car looks like it was never in a accident. If by any means I need work done agin I will be coming here.

Ja
Review №74

My car was sent to Northside Auto Body by Toyota for a paint recall. I have a white Toyota Rav4. When the job was done the paint was not the same factory white. It was a very nice pearl white, but it did not match the rest of the car.-Secondly, they took out my HID Head lights and installed standard bulbs. Why? I have no idea. When questioned about it, they bought the same HID head lights I had, but said they couldnt install them. Yes, they took out the head lights, but then could not re-install them.-Third, my gas tank door wouldnt open.-Fourth, someone forgot to put the Toyota emblems back on the car.-Fifth, my car radio no longer works properly.-Sixth, my key fob to lock and unlock the doors no longer works.-Seventh, my rear view camera is either disconnected, or the wires have be cut.I had to go back to them twice, and in doing so, only the gas tank door and emblems were fixed. I now have my HIDs in a box and have to find someone to install them.

El
Review №75

I will say the most amazing customer service I ever experienced. From Anthony putting me at ease from the first call/meeting to the quick completion of my car. I really cant remember the last time I had such a pleasant experience in such an unpleasant circumstance. I dealt with them mostly on the phone because I work in the city. So I dropped my car off after hours and picked it up long after the shop had closed. I will tell you the presentation of my vehicle when I picked it up was beyond what I had expected. As far as I am considered the only place to go

Je
Review №76

I have used Northside multiple times. As a woman I appreciate that they don’t talk down to me or make me feel uncomfortable. The shop is clean and has a nice sitting area with refreshments. Chris did an excellent job explaining what I needed. He contacted the insurance and took care of the rental arrangements. I’d give them 10 stars if it was an option.

Si
Review №77

This company is great! The work performed on my car was beyond what I expected. The guys are professional and polite. The price was lower than I was expecting. My car looks brand new. Thanks so much

Ki
Review №78

Northside Auto Body did an excellent job repairing my 4Runner rear bumper after a damage. Their customer service is the best Ive experienced. I highly recommend this place.

Na
Review №79

They were amazing! I brought in the car for a repair and they fixed it, same day, and in less than 30 mins! I was also greeted so warmly! I’m very satisfied with their service! I would highly recommend and I would definitely use their services again! Thank you very much!

Ja
Review №80

🏆🥇💎Service the best experience Ive had with a body shop ever. Two corporate Mini Cooper dealerships dropped the ball. One in Albany made the repair and left overspray on the window. Mini corporate sent me to a dealer in Westchester. They removed some of the overspray. Not wanting to make the hour drive, the DMV Inspector said pick a local shop. I keep seeing Northside Ads on Pluto TV, and decided to give them a shot.They removed the overspray in maybe 15 minutes, no charge, no hassle, very friendly! My mind was almost blown 🤯! Finding Northside Auto Body was like discovering a Unicorn while blindfolded in a sea of Pit Vipers.Beautiful quick work, I wouldnt choose another shop. They will definitely get my business in the future and should get your!

Mi
Review №81

Took my black 2014 Honda Civic in for body work. Did an amazing job. It had bad craches on the right side and now it looks amazing. I will definitely recommend anyone to go to them and Ill definitely go back to them if I need work done on my car.

St
Review №82

Northside is an outstanding body shop repair company. I brought them a very banged up 2008 Lexus and when I got it back, it was a brand new car. I was stunned at how great it looked and what a great job they did. Furthermore, their pricing is reasonable, their customer relations are first-rate, and I couldnt be happier. If you are in Dutchess County (or nearby), there is no other body shop to go to. Highly recommended

je
Review №83

I stopped in to get a price on repairing a dent in my quarter panel of my CRV. Jack took a look at it and told me he had a guy that could probably fix the dent later that day if I wanted to come back when he arrived. I went back, Jack pulled my vehicle in right away, and within a half hour my dent was repaired! This is the second time I have had the chance of working with the gentlemen of Northside. Jack is the most professional person I have had the honor of dealing with. Both times I have dealt with Northside have been an absolute pleasure. The first time Jack handled getting our truck towed to his shop, dealt with our insurance company, and set us up with a rental car, as well as offering us something to eat and drink They made us feel very comfortable and stress free. I would recommend Northside Auto to all my friends and family, they are the BEST!

Ed
Review №84

Very friendly people and trustworthy! I find it hard to trust certain auto body shops specially the world we live in today but this company(Chris was the person I worked with but all of them are professional)changed my mind and I’ll be sticking with them for ever car I have. Plus can’t complain about free items I love the umbrella and coffee cup i is it everyday.

Al
Review №85

Hats off Northside Auto Body!!Great Professional Service!They check all the boxes and more!The job was completed on time and under the estimate...and my car looks FANTASTIC!Thank you, Dennis and all the rest of the folk at Northside...The Best!

Al
Review №86

Theyre an amazing group of people. Ive brought all of my cars to them & they never seize to amaze me. Thank you so much!

Ta
Review №87

One of the most accommodating places I’ve been, their customer service is amazing and they are very genuine people! The work that they have done to my car is incredible, looks like nothing ever happened. I truly recommend them to anyone. They make sure to get the job done correctly and have no issues with assessing anything you aren’t satisfied with, they keep in contact through the whole process of your car being in their hands. I have and will always chose this shop! Keep up the great work!

Am
Review №88

Awesome shop great customer service always polite and greeted with a smileThankyou

Fr
Review №89

Had an accident when I was visiting Dutchess County from NJ. Car was not driveable. Towing company company insisted that I go to Northside instead of the local Honda dealership that doesnt do their own bodywork.The guys at Northside were so kind and professional to me and my family. They handled the insurance, repairs, and rental car etc so it was really easy and effortless. Car looks and drives great. Their shop is really nice and inviting. They treat you with respect and make you feel secure and appreciated.I highly recommend them. I wish I lived closer.

Sa
Review №90

Truck was repaired, the results were astonishing. Superb customer service--they kept me informed every step of the way.

Wh
Review №91

This has the best customer service ever!! They take the stress out of having your car fixed. They are amazing from start to finish. My front end was damaged in a car accident, and my car looked like new when they were finished fixing it. They kept me updated while they were fixing my car. This is truly a unique business where everyone is happy and loves their job. It shows as soon as you walk in the door. Even if I dont need auto body work, I can have it detailed here. My car looked brand new inside and out after the accident, I will definitely have them do the detailing when needed. I cant recommend this place enough. I will always go here in the future.

Jo
Review №92

This place is unlike any other. They handled everything from start to finish for me. Kept me up to date on everything that was going on. The customer service is top notch. Employees are courteous, and professional. The work they performed on my vehicle made it look like it was brand new. I always recommend people to Northside and will continue to use them.

Jo
Review №93

My truck had hail damage. Northside fixed all of the damage promptly and professionally.

Lo
Review №94

I would highly recommend Northside for exceptional service, my truck was done fast and looks perfect, you guys are professionals, thank you for a great experience

Jo
Review №95

You will not find another body shop with the outstanding service you receive here. The entire staff is very respectful and knowledgeable. My truck came back faster than expected and looking like it just came off the showroom floor. Highly recommended

Da
Review №96

Great atmosphere. Came in for a visual inspection, was in and out in a jiffy.

dk
Review №97

Outstanding customer service. Perfect work. My 2016 Mazda 6 came back looking brand new. So very pleased. I will recommend them to anyone who needs auto body work done.Thanks so much to them. Debbie G

Br
Review №98

The shop and its staff are amazing. All of the staff are extremely helpful and extremely nice. The shop itself reminds me of a TV show. Its extremely clean. The work done was fabulous. There are no signs of previous damage after they repaired my car. The color matches perfectly and there is absolutely no color difference visible. The work is exquisite and I would highly recommend this shop to everyone.

C
Review №99

They made collision repair as easy as possible. Everything was done courteously and expeditiously with great communication as to the status of your vehicle. They alleviated the paperwork headache when dealing with insurance and rental companies. When your car is done its detailed and you get sent home with some nice parting gifts.

Ma
Review №100

As always, Northside was thorough and professional. They did a wonderful job with my car and handled all correspondences with the insurance company making my experience painless. Thank you!

Information
45 Photos
100 Comments
4.8 Rating
  • Address:119 Parker Ave, Poughkeepsie, NY 12601, United States
  • Site:http://northsideautobody.com/
  • Phone:+1 845-452-7111
Categories
  • Auto body shop
  • Auto repair shop
  • Car rental agency
  • Car repair and maintenance
Working hours
  • Monday:7AM–12PM
  • Tuesday:Closed
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:7AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations