Got an amp and speakers installed for $250 last month (not bad) but then found out later they used improper wires, 10V when I specified 12V, and the speakers kept cutting off. I replaced it myself and had no problems. Now one of my subs isn’t working at all. Called to set up something, They hung up on me after explaining. Poor customer service. Really disappointing and unprofessional to say the least.

Hi….the customer service was SUPERB!!! Honestly the level of professionalism and convenience was EXCELLENT!!! Definitely recommending them. My car was detailed to PERFECTION.

Did me a huge solid, checking my engine when it went wonky on a road trip. Ran a diagnostic, and gave me solid advice, all on the fly. Chris is a good guy.

Horrible customer service guys don’t know what they are doing or how to work together

Do not recommend very very very unprofessional!

Owner/Mechanic was very nice. He gave me a time to come and stuck to it. He worked vigorously on my problem and charged me a small fee. Im very thankful.

Salute to the techs at level up!!!! I needed some tint work done on a 2008 honda fit and the hooked it up! The price was right for me, it only took about 1hr & 45 mins, and they turned my car from a fish bowl into a whip i could feel comfortable in. Definitely recommend them to everyone in need of anything repair or custom related. Thanks again fellas i will be returning to have more work done💯

I want to say that I brought my car to Levelup and they did a great job on my windows tent and Dennis said your rain guard is not right so he fixed it for me so thank you Dennis Good man

If you drive a Benz (or any car that basically runs on computer such as bmw, Tesla’s or other HIGH END vehicles) & want a new system.... don’t bother with these young guys. They claim they know what they’re doing to over charge you for computer bypassing to only have a system fail on u 3-4 months later. At that point they’ll tell you it’s your fault & that if they had anything to do with it; the system would’ve failed in “2-3 days”........... anyone who knows how a system works will tell u; if you get a system put in you’ll know over 90 days if it was done correctly top to bottom. (This is the point and reason behind a 90 day warranty) Paid over $700 for an installation with speakers, amp, and radio - thought I was getting a deal because at first they were talking about over $1200 to install & bypass the computer. Should’ve known with the hard price drop I was going to run into problems. The install was ultimately thrown together just enough to produce sound and because the computer programming was set incorrectly I ran into heavy problems. Also ALWAYS PAY THEM WITH CARD TO KEEP THE BANKS INVOLVED . DO NOT PAY THEM WITH CASH BECAUSE IF SOMETHING GOES WRONG YOU ARE SOL (these guys are sneaky, they’ll tell you your card declined & will threaten u with police all so you can bring them cash and they can protect their a*%) GOOD LUCK

Had a really great experience at LevelUp auto. I dropped off my fiancé’s truck to get tints done. They gave us the BEST price in town. After I dropped the truck off todo the tints it was done within 3 hours and they even delivered the truck back to me at my job. I normally don’t go to places on Main Street just because I get nervous but LevelUp auto is great and I will always recommend and bring my vehicles there. Great customer service!!!

If they are part of level up auto body and they are not a professional and would not let them work on any car or truck

I had a incident with these people about a job they done, they give a price then did the job wrong, putting something i didnt wanted, when i specifically told him what i wanted. try to work something with them asking them to refund me a least 30% and they refuse making up excuses sayin that it took them more time that what they told me to get the job done, sayin that they do me favor charging me only $250 WHEN THEY TOLD ME IT WILL ONLY TAKE 2 HRS. they keep my car for 4 hrs . how is that my fault, and on top of that they put the wrong product . try to be polite and ask just for 30% money back but no . poor costumer satisfaction, clearly they learn something from the people who own the shop before them ..

Brought him a spoiler to install on my mini cooper for the front bumper they ended up breaking & cracking it during the process stay away they do poor quality work carelessness

Always can count on Levelup Auto to take care of my vehicles!

Terrible shop, they rip you off and over charge you for parts & labor. So please do yourself favor, STAY AWAY FROM THIS SHOP.

The guys at Levelup Auto are truly dedicated to customer satisfaction. I recently took my Cadi CTS there to purchase some rims and ended up getting my old rims powder coated. It wasnt about the sale and that alone is important to me. I have more work to do on the Cadi and Levelup in Poughkeepsie is my stop. Ill recommended anyone to check these guys out.

The audio guy there is the Man!!!

These guys are crazy geniuses, they made me love my Acura again. Keep grinding ✊🏿✊🏿✊🏿

Awesome customer service! My car is like new!!

A number #1 Customer service I cant say enough I would Recommend anyone to pay these guys a visit you wont be disappointed

Dennis good

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