I came to this location at 795 NM Street on Tuesday November 2nd at 5:57pm. Upon arriving, I knew that I needed a light bulb and opened my hood to remove the blown bulb so I can head inside to ask for a replacement. Before I could enter the store, the salesmen locked the door on me and said sorry its 6pm. I pointed to the clock on my phone to show him I had a few minutes left to make my purchase and pleaded with him to make an exception because it was dark and needed the bulb to drive home. If this is exceptional service, it definitely fell short. I dont normally write complaints or bad experiences but this is just unacceptable and they lost a sale. Attached to this review is a photo that is time stamped of the salesman ignoring me after pleading for his help.

Nice place, helpful people. I had an issue with a windshield wiper Id bought a few months ago, and in the course of checking it out, the clerk also alerted me that a cap that protects the mechanism had fallen off. They dont even sell them, but it was easy to find online -- without it, the part is at risk of rusting. This time, I went in the store, but previously they have offered curbside pickup, and I appreciate their COVID precautions and overall helpfulness. Will definitely return.

Would be nice if they would stop letting people park on the sidewalk.

Never knew this place was here but they are very quick polite and they had patience with my bipolar self..

Excellent customer service. Friendly atmosphere. Always has what I need

Really great experience here, they always have what I need at a good price. Great customer service!

Ordered some spray paint. 1st can was the wrong color. All the rest were as thin as water.total waste of money and job was ruined. Took 6 hours to strip everything and get paint from a reputable shop.buyer beware. Place is not professional at all.

I started out with action auto parts when they first open in NP.they have been very loyal people always there to help

These guys will mix custom automotive paint colors and load them into aerosol spray cans. They matched my stock 3 stage paint based on the color code.

There are every thing that you find And have good prices, I like it

They make paint to match your vin for your cars specifically(any make or model)they have a great knowledgeable, and very helpful staff. I had a great experience

Not very helpful at all

Very Helpful folks! Sometimes it is easy to drive by but they are certainly worth a stop in! They also have many hard to find products!

Great place

Loved Action Auto Parts the guy was very courteous to come out and put my new windshield wiper blades on for the winter time Ill look at this place again down the road when I need another pair of windshield wiper winter blades thank you

Dana is the nices man.he goes out of his way to help others.i would recommend this place to anyone

The staff at Action Auto Parts are extremely professional and will always go out of there way to get you the right part at reasonable and competitive pricing. #KeepItLocal

More of a professional auto store...Amatures beware.Paint and parts they have everything cars...If your looking for turbo stickers...or l.e.d.s to stick on your window.. to make your junk look better.. go to pep boys.... haha.

Great people, great customer service and great prices on auto parts! My go to place in Rhode Island!!!

Inexpensive. I like that they can get a part from their other stores for me.

They have deals on parts and always have what I need for your car

Great services

Had what I needed. Gave me the online price at the register when my online order was taking too long.

Terrible service. I ordered a part from here, AAP said it would ship from RI but I had to wait over a week because it came from CA. AAP was not willing to help in any way.

They always get you the part.

Thanks no hassle and everything went great

Very helpful affordable

Great place for parts

No body care .

I work there

Nice

Ok

Good ones