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Bear River Storage
1952 W 820 N, Provo, UT 84601, United States
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Bear River Storage
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Mi
Review №1

They continually raise your price and force insurance fees you don’t want. Also if you buy their lock they will have access to your unit. They’ve accessed my unit and added rat poisoning to the back corners at some point.

Ke
Review №2

Very quick very safe very nice! Thanks for the propane.

tr
Review №3

Very nice place

J
Review №4

Good everything.

Dr
Review №5

In 2.5 years working with Riley and his team, I’ve only had very positive experiences. When my payment info didn’t go through, they called to let me know days in advance of the deadline so I wasn’t charged late fees= Awesome customer service! The site is secure, clean, and well-maintained. They responded quickly to all my inquiries via phone and email. Simple to get in and out of the contract. Prorated my last month and returned charges to my card before I left their office.

An
Review №6

Scott was wonderful to work with. Super helpful and understanding. I never experienced any problems during my time there. Safe and clean facility. Will definitely use them again in the future if needed.

Ho
Review №7

Overall, weve had a positive experience at Bear River Storage. Weve had our units (one climate controlled and one of the larger non climate controlled) for 3 months so far and weve been mostly satisfied so far. Some of the pluses are the security of on-site management, the new, clean, well kept grounds and the rodent control measures.The management is very approachable and responsive to questions and concerns. One concern that we did bring to their attention is a problem of dust accumulation by our non climate control unit. Dust is a usual problem, but the way part of the site is constructed, when the wind blows, dust and debris seems to collect in certain areas and unfortunately, our non climate controlled unit happens to be in one of those areas. Spoke to the manager and he said he would take extra steps to ensure that he would work to remove the debris and work on the seal of the door. Well see if this alleviates the excessive dust & debris problem.We really like the climate controlled units as they are inside a door accessed hallway and thus are very clean as well as being secure. There are security cameras all over the site.We also found the prices to be competitive with their competition as well.Finally, we also discovered they also will transport your belongings if you are moving. This was an unexpected plus and well be using their services once we have purchased another home out of state in the near future.

Je
Review №8

Great pricing while they are new!

Su
Review №9

This facility is CLEAN and accessible. The staff are very helpful. When we needed to down-size the unit we rented, they made it easy to switch to a smaller unit for a few months. Then we switched back when we needed more space. We saved money. They have units that are climate controlled, so we dont worry about storing things over the summer. Its a great place to rent a unit for families with college students. You can probably find cheaper places to rent from, but it would be hard to find a better one. I am willing to pay a little for cleanliness, security, and a great staff.

Ch
Review №10

Had my camp trailer there for over a year, no problems at all. Staff is great to work with and the facilities are in a good location and secure. Would use them again for sure!

Ta
Review №11

Bear River Storage was an excellent choice for storage. I really like the staff right when I walked in the door. They were very easy to work with. The units are very nice and clean with easy access. I never had any worries about my stuff begin secure. I strongly recommend Bear River Storage to everyone! You will not be disappointed!

Mi
Review №12

My brother moved her from Texas and had a moving truck to unload. I couldn’t help my brother because I had to work and we couldn’t get help. The owners of the storage were supper kind and helped my brother unload the truck. My brother and I were so great full for their generosity. We will continue to use this storage and recommend anyone who wants a very friendly trust worthy storage.

Jo
Review №13

We had to establish unit rentals ahead of our move -- without a personal visit or one-on-one with staff. the result was extraordinary. the manager worked with us, and ended up recommending a different arrangement of units which proved to be much better than we had originally planned. He prepared the units, gate pass, and keys before we arrived so that my family, who moved us, just had to drive in, unload, and go. Continued follow-up has ensured our complete satisfaction. A marvelous experience. We highly recommend Bear River Storage to anyone. (Our only regret was that we didnt realize they were also a U-Haul facility. We ended up delivering our empty trucks miles away when, I suspect, we could have turned them in right there.)

Me
Review №14

Bear River Storage is a really nice facility. It is clean and secure. I love that it is climate controlled! The roll-up door makes moving even very large pieces of furniture really easy. The staff that I have met are all very professional and personable. It is a new and well-care for facility.

ja
Review №15

Been storing stuff here for 8 months now, good service and they give their special locks to veterans for free.

Er
Review №16

Bear River Storage has been really great. It was easy to reserve the kind of storage unit we wanted. They send an email reminder a few weeks before each bill is due (which is a life saver for me) and have online billing. The security is complete with cameras and a fence around the facility. They even allow you to choose your own PIN (which you use to get past the fence). Even the locks to the individual units are nifty things that are more difficult to pick than the standard.

Wa
Review №17

Meg was gr8, gave me a good deal to store my 30 RV, had me in and out in a jiffy . Safe secure and a central location.Big Mahalo !

Br
Review №18

Pretty impressed so far. Riley came out and greeted me, did everything he could to get me into a unit I needed and was prompt when I needed help or had any questions. Solid facility with really reasonable pricing for a student.

Br
Review №19

They had everything we needed to move available in their office. They have u-hauls on site, packaging, locks, mattress covers, boxes, etc. Everything is clean and well maintained. The place is brand new and everything is up to date, yet the pricing was still very competitive even compared to some older, run down facilities.

Jo
Review №20

The facility is so clean and access hours are great for me. They use locks that cannot be removed with traditional bolt cutters which adds to the overall security. I feel like I get more here for the same price everyone else is asking.

Ro
Review №21

Having sold our large house and receiving short notice to go to Japan for a couple years, we anxiously researched the need and source for long-term, air-conditioned storage. Bear River came to our attention and has been nothing but a great decision.The two spaces we rented were clean, easily accessed, yet had a strong sense of security. The management was personable and always helpful (even helping us move some larger items into storage). We have, on occasion, had communication when we wanted to alter access for helpful friends, and have always had quick, courteous and precise responses.We wholeheartedly recommend Bear River Storage and will continue to use them as we consider future travels and storage needs./RBW

Mi
Review №22

I would totally recommend using Bear River Storage. They are clean storage facility and the gal that runs it is quite helpful. The only problem is, they are expensive and only open M-F other wise they would have been a 5.

Du
Review №23

Super great! Went to several storage places around town and found Bear River had the best quality, and pricing was only a cpl dollars more than inferior units elsewhere. They were very honest in working out payments and worked with me on getting the right unit. Very professional! Thanks

Ea
Review №24

The staff has always been really helpful and kind. The price is reasonable and the place is very secure. I highly recommend Bear River Storage. They just go above and beyond what Id expect from a storage rental place.

Jo
Review №25

These are some good guys. In a pinch for some RV parking away from the Uhaul extortionists they stayed open a few minutes longer for me to arrive and gave me a good price for a space on their lot. Very happy with the service.

Jo
Review №26

What a great change of pace in a storage facility! Looking for a more central location for my landscape equipment, I stumbled across Bear River Storage. The rates are fair, and the customer service is outstanding. I have used my past storage facility for the past 13 years with ok service, but they didnt even try to keep me when I told them I was moving. I was welcomed with open (and very secure) arms! I will use these guys for the next 13 years!

Di
Review №27

I came across with Bear River Storage when I was looking for a space for my business. I had a great experience with Riley ( the manager) he has been very helpful and always willing to work with my business needs. I highly recommend Bear River Storage, it has a goo security system, its clean, and all the units are new.

Me
Review №28

I keep a small storage unit at Bear River Storage and have for over a year now. I use it to mostly keep seasonal items and furniture that I dont have space for in my small apartment. As a college student, their rates are extremely affordable and Ive never had any problems - they are always nice when I need help and I can come and go as I please. Great company!

Sh
Review №29

Bear River storage is the best! The staff is friendly and professional. The units are clean and secure. I would recommend this business to anyone needing storage space.

Mi
Review №30

Great place to store! Riley is a great guy and is extremely willing to help or answer questions. Very nice, new and safe place to rent a storage unit. 5 GOLD stars

Wi
Review №31

Everyone is always so cheerful and really sweet.

Br
Review №32

Bear River Storage has a beautiful, clean facility in a great location! Riley with BRS is so great to work with, I highly recommend them!

Le
Review №33

Our unit is wonderful. I love the security of the onsite management. Easy to talk with and get any help we may need.I would recommend Bear River Storage to any of my friends or family.

Em
Review №34

My husband and I were looking for a climate controlled storage unit and found Bear River Storage. We were welcomed by friendly staff Everytime we went into the office. They helped us finf exactly what we needed to fit our stuff while we were between homes.The facilities are new and clean, the locks are not ones that can be easily broken into, and the location is great! After a month in the climate control we had little to no dust on our stuff which was great!If we ever have anything else to store, whether its for a move or for long term storage, we are coming back to Bear River! It was worth it driving back and forth to Spanish Fork!

Ma
Review №35

At first we thought the facility was great, but we kept our stuff there for three months and while moving out discovered rat and mouse feces and pee all over our clothes and in the boxes and basically all over everything. I DO NOT recommend this place unless they take care of the rat and mouse problem.

Br
Review №36

Nice storage for stuff your wife doesnt want in the house.

Ke
Review №37

Bear River storage has been more than amazing! Great storage and super convenient location :) I freaking love these guys!!

Ja
Review №38

Great service and I always feel my belongings are safe at Bear River Storage. Riley is very friendly and helpful.

Lu
Review №39

Good cheap storage. Easy to get in and out of.

Be
Review №40

I have a storage unit that I share with my family. Its nice. The only downside is that its not 24/7.

Ma
Review №41

New, clean facility with polite staff. No hassle access to my unit and even reasonable lighting at night.

Vi
Review №42

Fantastic customer service!!! Facility is clean and well taken care of

La
Review №43

Good place for storage in close to me so its really good

Ta
Review №44

I would highly recommend bear river storage to anyone!! Its new, clean and very secure...they have a great on-site manager(Riley) everyone is very nice, and helpful!

Br
Review №45

We needed a place to temporarily store all of our belongings while we were in between homes. From the office staff to the facility itself, this place is top notch.

Al
Review №46

Beautiful Clean facility. Excellent friendly staff.

Ce
Review №47

I recently got a unit at Bear River Storage and it has been a great experience. They have onsite Uhaul, which made moving into the unit simple and fast! Riley Sorensen the Store Manager is the nicest guy Ive met! I needed help moving some of my heavy things off the truck and he was the first to jump in and offer help! The unit is very nice and easy to get too, the wide roadway made moving a large truck in and out so simple. Thanks to all the team at Bear River Storage, you guys are the best!

Ph
Review №48

Best storage unit of its kind around me. Been a renter here for 5 years straight now.

Li
Review №49

Great facility staff is awesome and very nice

Ph
Review №50

Best of its kind around. Been using this place for 5 years now!!

Br
Review №51

Clean storage unit place. Friendly and professional staff. Its the best Ive used.

Cl
Review №52

Great place with friendly, helpful people! Thank you

Jo
Review №53

Very clean storage unit. Property is kept spotless. Service is excellent.

co
Review №54

Best place I have ever stored stuff.

Jo
Review №55

They dont just store Bears and Rivers, they let you store pretty much anything, so thats nice.

J
Review №56

Had some stuff stolen the very first week i moved in. Ive been in this storage and come to find out its had many break ins and dont recommend this place at all!!!

Ke
Review №57

Very clean, very secure, and great service.

Je
Review №58

Returned a Uhaul here and rented another. Never had an issue, they were friendly.

Ma
Review №59

Great. Air conditioning!

Am
Review №60

Love this place! And awesome staff!!!

bi
Review №61

I was only here for a month, they were cheap, convenient, and lenient when I forgot to give back my keys after I moved out and gave them back over a month later. SOLID! 😀

Ti
Review №62

Clean, good landscape, nice staff.

Bi
Review №63

They got Storage as well they have climate control options as well secure. Prices standard.

Am
Review №64

Very nice place

Ge
Review №65

Had a unit about a year and a half ago was clean and friendly

Do
Review №66

Great place

Information
17 Photos
66 Comments
4.6 Rating
  • Address:1952 W 820 N, Provo, UT 84601, United States
  • Site:http://brsutah.com/
  • Phone:+1 801-375-2327
Categories
  • Self-storage facility
  • Boat storage facility
  • Conference center
  • Mailbox rental service
  • Moving supply store
  • RV storage facility
  • Truck rental agency
Working hours
  • Monday:Closed
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:9AM–5:30PM
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