For the first time in a long time my car buying experience was FUN! I have to hand it to Aneta for making it fun. She was informative and great to work with. I would most definitely seek out her in the future.

The most painless car buying experience I have ever had. Paul H was amazing to work with from start to finish! Thank you so much again for your help with buying our next vehicle! Would definitely buy from here again.

Wonderful car buying experience, they made everything so easy. Highly recommend to anyone looking to get a car.

This is a first rate dealership. The facilities are beautiful, and the staff is excellent. Not only is everyone extremely knowledgeable, polite and professional, but they all seem genuinely happy to be there. The place was absolutely packed but I was greeted and taken care of immediately, and made to feel like I was the only customer in the showroom. I’ve recommended Westgate to many of my friends in the past, and will continue to do so.

Mr Eric Holmes makes the all process to buy a new truck very easy and fast.The negotiations was quick and the managers very helpful and honest.I got a deliver of my new truck nice and clean.I am ready to do it again in the future.I recommend the services and price.

I had my first dealings with the Westgate Auto Group about 26 years ago. Since then I have either personally bought or helped close friends and family buy around 30 vehicles from Westgate. Why?Pretty simple. Value and trust. Theyve delivered strong market value and earned my trust through fair treatment at every turn. My last interaction, though, exceeded my expectations.Three years ago I bought a new truck from another dealer because Westgate couldnt get what I wanted. Since I really like the truck I decided to trade it in the 2020 equivalent. Got a pretty good first offer from the original dealership and then negotiated it downward twice. I took that offer to Westgate and they told me that they could likely find what I want in a really low mileage used unit and save me a little money in the process, but they felt I would be happier buying a new one from the other dealer.Westgate was more concerned with my satisfaction than their own bottom line. TRUST

After multiple purchases from Eric Holmes the commercial manager at Westgate. We won’t buy from anyone else, as service and after service is impeccable.

I highly recommend this dealership. Ive bought three Jeeps from Ernest Green and the process has always been smooth and professional. We have all our maintenance done here as well and have never had a problem. The customer service is top-notch.

Your sales service was an excellent experience.

Our sales rep Chauncey Williams was awesome. Garrett who handled our paperwork was fantastic. Very Professional & Service oriented!

The crew at Westgate Jeep was amazing! Every member of the team was helpful, knowledgeable, and took the time to make my experience the BEST car buying experience I’ve ever had. The dealership itself is Jeep enthusiasts dream. From selection and options to parts and mods, Westgate Jeep far exceeded all my Jeep buying needs. Thank you guys!

DJ the salesman was a pleasure to deal with. He made sure I got a good deal, and was always happy, polite, and very honest. The sales manager Pete was also great, he took the time to talk with me, and was very honest. I felt like part of the family. Moreover, once the deal was made the finance gentleman Ash was so polite and personable. He got me a great rate and wasn’t pushy with extra add on’s like a lot of other dealers on the backend. I got a great Jeep, which was great, but everyone seemed very genuine, and enjoyed their jobs. Kudos everyone.

This is our third car we have purchased from Westgate. As always, the service was impeccable. Every person we encountered was knowledgeable and helpful and made the whole experience enjoyable. We will definitely be back!!

We only buy our Jeeps from the Westgate team.. Our salesman Earnest Green was a sincere pleasure to work with. He made the buying seem effortlessly... Thanks Westgate Team... You all rock...

Where do I start the customer service at this dealership was absolutely horrible. I have never experienced such bad customer service in my life at a car dealership. I would not recommend this dealership to anyone!

Brian Stewart and Scott Summers were amazing to work with! They got me a great deal and made the process a breeze!

I really felt satisfied with the service. Mona, one of the salesperson, was amazing helping me to buy my first car. I really recommend this dealer.

Words can not describe how excited I am. GREAT customer service. I had given up on getting the vehicle I wanted. The team I was talking to about my situation jumped right in and helped me to get what I wanted and more. HUGE shout out to Valeriya, Brian(GM) and Mona Hall, you guys are AWESOME!!!!!!!! I wish it was more stars I could give!!!!

Great people, looking to fulfil your needs and to satisfy what you are looking for, very wonderful experience, purchase went as expected, but we came to a price arrangement and walked away with the vehicle that I wanted at a fair price.Highly recommended the sales and the financial team

I recently purchased a car from Westgate and it was absolutely the best car buying experience Ive ever had. There was no pressure and I got a great deal. Many thanks to the Manager Brian Stewart.

Great website, lots of vehicles with tons of deals! All makes and models. Something for everyone.

I rarely leave written feedback. I don’t know that I’ve ever done it for a car dealership or a repair shop. Justin at Westgate truly tried to get to the root cause of our Pacifica issue. He is a winner. Keep him.

Guy with this business on his car wouldnt get off his phone while at a stoplight in rush hour traffic and held everyone up. I eventually had to beep. Several cars didnt make it cause of him. Then hes back on his phone at the very next light. Looking straight down, not even checking the light. I dont trust anyone who isnt curious to strangers they dont know. Many people are curtious to customers faces. But the ones who are rude to strangers I dont trust.

Ernest Green was very friendly and profesional. We love our new Jeep.

Westgate did a fantastic job on the service and repair of my Dodge Durango. The service was timely and the staff was very friendly and a coupon was accepted which helped save some money on the repair. I am very happy with the job done by Westgate.

Just picked up my second Challenger from Westgate. They were able to find exactly what I wanted color, style and interior wise and bring it in for me. Friendly staff-reception, sales and finance were all a pleasure to work with. Highly recommend.

I’ve bought about 14 cars over the course of my life. We drove 3 hours, and I would drive back! I can say that this was one of the easiest purchases I’ve ever made. Marquise the salesman was awesome and ready to help. He listened and we got the exact vehicle at a price we wanted. My next vehicle or any of my friends looking for a vehicle I would point them in their direction. Just awesome a so professional. AND IT DIDN’T TAKE ALL DAY!

The overall experience is far and away the best! I felt the integrity and customer first mindset in every aspect of the process.To be handed the keys to the car and offered to keep it overnight to ensure I loved every aspect of it...The process of trading in my vehicles (both) and realizing after being given the quotes of their value to see it was exactly where three other services valued my cars, was exceptional.They made every step easy and with NO PRESSURE at any step of the process. Not a push to buy service or extras i didnt want.This was the 4th car I have purchased from Westgate, the experience has been consistent the whole way through. They treated me like family. I trust them and ENJOYED the experience.A special shout out to Sylvania who not only ensured the entire experience was exceptional but followed up with me for over a month after to ensure everything was buttoned up and to my liking.This is the best part. Got a call from Sylvania now 2 months after the sale. Says she found a deposit slip and $700 cash in the glove compartment that my wife left in there. Anyone in that operation could have pocketed the cash and thrown away the deposit slip and I would have no clue!!They deposited the cash for me TODAY with a picture receipt of what they found and gave to the bank!!!UNREAL!!Job well done Westgate!!

Easiest car buying experience ever, thank you for getting us in and out in two hours!

Extremely happy with the buying experience. Got a great deal on a wonderful vehicle. Paul was so thorough in showing us new cars and explaining the features and differences between models.A+++++++

I came to WestGate CDR just to test drive a 2020 Durango I saw online. Paul was my salesman and he was very professional. He was accommodating and informative about the vehicle and calmed my anxiety about purchasing a new vehicle. The process was smooth and the finance department (Chris) exceeded my expectations!! God was in the business of pouring out blessings and I gladly received all of them!!! I purchased my first brand new SUV AND would absolutely recommend AND go back to purchase from them again. Thank you for a great experience!

Thank you to Rolls Royce of Raleigh for exceptional service today. Ramin took great care of me and my new Audi Q7 today. I had a small issue with my drivers side window and he scheduled time with me to address it and fix it the same day. The staff and service team here are great to work with and I recommend them to anyone looking for a partner in their car buying journey.

Great experience. The staff was very helpful and nice. Jack was great to deal with ☺️

Great car dealership Bob is the man hooked me up in 1 day great customer service definitely recommend and if you go by there go see Bob.!!!!

Love my Rubicon 🌈 Thank You, Westgate! What a Great customer service! My family and I would not go anywhere, but Westgate for all our car buying needs. Very Friendly and knowledgeable staff under a Great Managnent! I recommend Westgate to whoever wants to have the great product with the best price in town!

I have now gone twice to Westgate to purchase a vehicle. One was a range rover and one was a wrangler. Every time my finances are arranged and my affairs are In order. I treat them with respect that any business professional would appreciate and understand.Each time I am paired with a representative and when I arrived at the dealership on the same day that I scheduled the appointment the representative that I scheduled with is not present and then they say that the vehicle is sold. I ask why the representative did not call me to inform me of the the the vehicle that was sold as I scheduled the appointment the same day. The new representative then says talk to the original representative and was real rude. While leaving the dealership I saw another couple looking at the truck and letting me know the representative was bringing the keys to them for a test drive and that they had not expressed any inkling or signing the paperwork as they had just walked onto the lot. Their entire act is smoke and mirrors and ridiculous they will never get my money. Do not waste your time they are con men.*P.S. - Had to ask why the representatives were not wearing masks as I was respecting covid and earring mine and the representative asked for clarification on my statement - although she heard the request the first time and then came back only wearing the mask over her mouth and not nose.Wastegate has low class disrespectful employees and business practices.Do not do business with them.

Silvia was awesome and great to work with. She was very responsive and helped make sure everything was settled and figured out for my car. If you are going to Westgate I would recommend working with Silvia. She really made the process very easy.

We’ve been Westgate customers for about 10 years. Currently drive a Grand Cherokee SRT and Wrangler Rubicon. All of the customization work for the Wrangler was performed at Westgate and saved me compared to another place I was considering. The sales group and service departments have always been accommodating and prompt with service. I’ve recommended several friends who have been pleased as well.

Brought my 2015 RAM in for service, work with service advisor Kim who did a great job scheduling me an appointment and getting my vehicle completed in a timely manner. She had their shuttle driver take me back to work which I thought was really nice of them to do. I have bought two cars from this dealership and will continue to do business with them in the future!

My family and friends have all bought cars here. We have all had amazing experiences. WestgAte is the one stop shop.

Friendly staff was accommodating to me and my friend who were just trying to see what options i had with my budget. salesperson was not pushy and i felt like i could take my time and look around the lot without someone pressuring me to the next step. i will definitely come back once i have the proper budget for what they suggested versus going with a cheaper option just to be done with it!

I called the service department for an appointment for my car. The receptionist couldnt have been nicer! They worked around my busy schedule and got me in earlier than I expected. The service was top notch! Everyone very friendly. Technician explained my options and delivered as promised. Car was brought back in a cleaner condition than when I left it. Definately will use again.

Had my ram 2500 in for service and this dealership has done numerous damage to my expensive truck. Including busted headlight, bent hood. They took over a week to fix and then get truck back with more damage and repairs

We have bought six cars over the last fifteen years from this dealership. Until our most recent purchase, the cars have been fantastic. In great repair, honestly represented, impeccable. However, we bought a car three weeks ago that two weeks later needed an oil change. When that mechanic inspected it, he said that both front axles were leaking oil and needed to be replaced, to the tune of $900. I called Westgate about it, and they said, Buyer Beware. When we have bought cars from other used car dealerships in the past, we do have them checked out by a mechanic before purchasing. However, we had such trust in Westgate that we did not take this precaution. Thats on us, but Im trying to save you a similar grief. Obviously they are like every other place these days. Watch your back, take nothing for granted, and take the car to an independent mechanic to be checked out before laying out your cash!!

Paul and Jack did a phenomenal job as usual but I also I want to thank the parts department with Joe & the Gang. These guys in the parts department make sure that my equipment is ready for my vehicles at all times and their courtesy is phenomenal so thank you crew for helping me a disabled vet.

My family have all bought cars from Westgate Auto Group and I couldnt be happier with the experience provided. You dont recommend your mother to just any dealer. Thank you Westgate!

Just had my Grand Cherokee serviced at the new Jeep dealership! Service was stellar, I worked with Hassan, who provided a loaner car as I wanted the transmission checked and an oil change. He originally told me two days, but had everything completed by the next morning! Im also grateful to Elliott for helping me transfer two kids with carseats and getting us settled and on our way.

Just purchased my first car here from Steve Delgado. Great experience and great customer service! Would recommend to anyone!!

I got my Ram truck from here. They did not have one and went to their sister store to get it. Sales people were very friendly. Justin is the best.

The best dealership

Sam ws great helping me to Finance my car in a timely manner. Alone with the finance department. Again thanks

Great service!

Promised to fix a car after i purchased it. I made the purchase.... One week later i got a call from Annette stating the car was ready i drove one our only to find out the car ac still wasnt working properly. Annette then told me their service guysaid to keep the ac on low..... I wouldnt recommend this place to anyone.

This company is full of dishonest people I’ll never trust them again. Save yourself some time and look elsewhere! I can write everything down here of what has happened, but honestly they are not worth my time. I’m writing this review to save people from the trap I fell for. Trust me do not do business with them. Thank you for your time.

Terrible service. Doesnt matter what the issue is, they cannot handle it. Shady behaviour and lack of morals. Save yourself the aggravation of dealing with hillbillies and avoid this entire group. My dog could do a better job fixing a truck and my dog died 2 years ago.

Westgate Auto is perpetuating a large scale scam regarding their Westgate for Life service. They are using this as a selling point and then refusing to honor the contract due to speculative wording on their part. They have repeatedly changed their verbiage and blamed clerical errors, but still refuse to honor their signed contracts. When I initially entered the dealership to discuss this with the GM, I was assaulted on video by a sales associate on the show room floor. Again, I have a signed contract. Your signed contracts with Westgate will not be honored.They have done this with more than one WfL contract that I am personally aware of including those of their own employees. This has been confirmed by their newly acquired dealerships as well as their corporate office which is currently investigating them for multiple red flags. They sold us a vehicle on the basis of a bait and switch scheme with their Westgate for Life service. They refuse to honor our signed contract because the components of the vehicle they sold us were not reported properly by their dealership upon sale. After purchase we were advised the engine in our car did not qualify for WfL, even though the specification of this engine or any exclusion related to it appear nowhere in our documentation or theirs. They admitted to this clearly and in writing, but still refuse to honor the signed contract.They did not sign our purchase order, or any other applicable documents such as the arbitration agreement. Amoung this and other purposeful oversights, they did not have my vehicle legally inspected upon sale which violates NC state law.The Service Manager Bill Lee agreed to try and honor part of the Westgate for Life contract if I agreed not to write a true review of my dealings with him and Westgate on Yelp or report them to the BBB. I was offered compensation in exchange for not contacting their corporate office or posting reviews of our dealing. When we addressed this point with Mike Frazier who was identified to me as their legal counsel although he advised us he is not, my husband was advised that we were being a served a Cease and Desist request based on the information in this review. They have proof of all claims I have made here, yet still refuse to honor my contracts and have now resorted to written threats.Do not do business at this dealership

Very helpful and professional

Went in for an inspection and turned out there was more issues than i was expecting and ended up trading my car in and getting a new one! couldnt have been more happier to make a bad situation turn good!

Great staff and awesome selection

My vent is over so I took down my review. Your welcome!

The team at Westgate has been taking care of our family vehicles for years!

Amazing Experience!

20-year customer. Buying a car is not a fun endeavor for me but I have found a place I connect with.

Horrible

Recently had a great experience with Westgate and buying a wrangler. Ernest Green was super nice and helpful in teaching me about the wrangler and walking me through buying process. Everything was smooth and quick, greatly appreciate it and recommend it