These guys are top notch in service and value. Just purchased all new michelin pilot sport all season 4’s for my civic type r from them. Pricing was more than fair and I was in and out in just an hour. Plus they took great care of my pricey aftermarket wheels with their no touch tire mounting. I will be referring all my friends to them and bringing my car back for future maintenance jobs.
Chapel Hill Tire has become my go-to car care center. The staff is friendly, helpful, and always provide excellent and speedy work. I would recommend them to anyone and everyone, and have referred multiple friends to them since I found them. Forget the dealership; Chapel Hill Tire is fairly-priced and never tries to sell you anything you don’t need. 11/10 in my book.
Today was my first visit to Chapel Hill Tires when I pulled up the staff was having a meeting, Phill the manger really seems motivating and honest. My Boss recommend this shop to me so I know they have to be good, they did a great job installing my tires. I will be returning for more services. Thank You So Much !!!!
These guys do a fabulous job. From the guys at the desk to the mechanics, everyone is friendly and professional. They never try to oversell, just recommend what you need now and what you may need further down the road. I would highly recommend Chapel Hill Tire and Service for all your automotive needs.
Chapel Hill Tire is truly the best. For my most recent service, I requested an appointment online and they picked up and dropped off my car from my driveway while I worked from home. They texted and called to let me know when they were on their way, provided a detailed report, and I was able to pay via text. The process was clear, quick, and convenient. Only good things to say!
I have nothing but praise for this location of Chapel Hill Tire... they were very accommodating, and caring my first time there for work.The next time, they went above and beyond with their customer support and service, backed their work 100%.Theyve fostered considerable trust and good will. Even the person dropping me off to pick up my vehicle was very impressed, as weve both found it not easy to trust many auto shops.Great work, I appreciate it!
Chapel Hill Tire is the best shop I have ever been to. They do a full diagnosis of your car pretty much every time you bring it in. If you want something explained, they do it in a very accessible way.On the whole, I’ve had them do everything from routine work to some pretty serious replacements, and I’ve never had an issue. I trust them, and I never feel like I’m getting taken advantage of.
Always good service. I have 3 vehicles serviced here. Would recommend to anyone.
Great service! They picked up my car where I worked and dropped it off before the end of the day, so easy and convenient! Really helpful service when you’re busy
Gavin was great getting us in right away. Great to work with, definitely recommend!
I brought my car in for its annual inspection and was very impressed by the wonderful customer service as well as the comfortable waiting area they provide it for me. They were efficient with their time and I was very pleased with the price for the inspection. This was my first visit to Chapel Hill tire but I am certain I will return!
I frequently see their advertisements. I decided to give them a try and I am so glad that I did! Customer Service was phenomenal! I had my oil changed, new tires put on, as well as a wheel alignment. They are honest about what needs to be done now and what can wait until later. Their prices are great. I was in and out in a timely manner. These guys have my business! I highly recommend!
I rely on these mechanics to keep up with the maintenance that needs to be completed for my Toyota. They are professional and trustworthy. I like that the recommended maintenance is sent to my phone for review. They also work up a quote and give a time estimate for the work to be completed. Their waiting area is comfortable and clean. I am so glad I found them.
This is the most reliable and transparent general maintenance shop around. I’ve tried many different businesses and these people satisfy every time. I always have clear answers to my questions and they get the job done right and in a timely manner. 11/10 would definitely recommend.
I dropped off my car for new tires and an alignment. The new tires look great, but when I picked up the car the clutch was slipping. I’m pretty sure someone had a fun test drive with my car.
Nice group to work with, they replaced my side mirror and painted it to match perfectly. They also changed out my fuel system and have made sure my car is working perfectly at 170,000 plus miles . Two years ago when I lost my engagement in the central console they retrieved it for free after Leith Toyota quoted a fee up to $400 . Great folks !
Great place to take care of all our auto. repairs. great people
The pickup and delivery service is simply awesome, and I havent spoken to anyone there yet that hasnt been a real pleasure to speak with. Their prices on the work weve had done has been fair, and the quality great. On top of that, they do text based progress updates, invoices, and payments. So glad we found this place!
Did an excellent job with my car were very professional keep up the good work price was very very fair
I appreciate CHT getting my front and rear end alignments completed and the price was geeat. Thanks!
Chapel Hill Tire has alway been professional, timely, and their pickup/drop off service is the most convenient thing ever. Ive used them a few times now, and would absolutely use them again. With all car stuff I always wish it was slightly cheaper, but I find they have an average cost. Their work is so good, and the services they provide are so convenient, it really is worth what they ask. Thanks for everything!
Thanks, for your on time and super good services
I had a full caliper replacement. Courteous, efficient, and professional as always!I also enjoy the texting system they use.It keeps you updated and posted on the current maintenance scheduled, equipped with photos and diagnostics.Another Happy Customer.
Always bring my car here and the staff is super friendly and helpful. Theyre always will to work with me if I need to borrow their loaner car and always let me know if Ill need any future work done on my car
Very nice staff, very good customer service, and very quick responses. Tim was extremely helpful and nice as well, thank you!
Timely, quick in and out as promised, good communicators. Thank you!
Last week I went to rotate my tires and was faced with an unexpected problem: significant wear and a defective tire on the front of my vehicle. I felt that the tire dealer where I purchased the tires was not acting in good faith, even though they were the ones who performed all the periodic rotations (and the tires had only 23,000 miles on them with a mnfctr warranty of 45,000 miles). I came across Chapel Hill Tire after searching the net for a reputable Michelin dealer based on customer sat.Chris, the manager at the CHT Atlantic Ave won me over right away. He listened to my situation, gave me his assessment, and based on the facts offered to contact the manufacturer on my behalf. I was pleased with the proration discount the manufacturer offered and decided to replace all four tires. I was super relieved and Chris took such good care of me, I decided to have them do an oil change along with the 4-wheel alignment and installation of 4 new Michelin tires. Was the best experience I had with any car maintenance in a very long time. I highly recommend Chapel Hill Tire - Atlantic Ave. Let Chris know you read about his outstanding service, hes a really good guy. Im confident you wont be disappointed!
They are my go to for everything including my inspection. Wonderful people!
I’ve visited multiple locations of Chapel Hill Tire and I’ve never been disappointed. They do a great job every time.
Great service. Very helpful with max care and participates in repair pal
Great and quick inspection services. Polite and clean
Helped me out in a jam even in the last hour before they closed. Trustworthy and polite.
Oil change was performed and tires rotated, however, when I got back in my car, the tire pressure wasnt correct, as part of the oil change and tire rotation..leaving me as the customer having it to do myself. It also took them way longer than was mentioned when I booked the service. This isnt the first time Ive had an issue. Leaving me as a consumer wondering if I should return.
Had a slow leak in one my tires on a SUNDAY of course when everything is closed. The workers here offered for my car to come in the next day while fixing my tire and retrieving a part that was needed for my car from the dealership with no hassle. This place is a god sent, thank you chapel hill!
I recently purchased a BMW M2 and within the first couple of weeks I got a nail in my tire. I called around to various tire shops but none were willing to risk taking the tire off of the wheel of my particular model/vehicle in fear of scratching the rim. I saw online that Chapel Hill Tire had an assortment of top of the line equipment. I made an appointment and showed up, expecting to again be met with reservations or refusal.The team at Chapel Hill Tire assured me that the necessary steps would be taken to ensure my car was taken care of properly. They explained a bit about their no-touch tire equipment and kept me updated throughout the tire patch/plug process. My technician, Austin, took excellent care of my vehicle and I am greatly impressed with the job that was done.I highly recommend Chapel Hill Tire. I was nervous about having anything done to my car, being it was so new to me and in excellent condition. I am happy to report that my expectations were exceeded during my visit and I received the car back in exactly the same condition. They have earned my business and I suggest everyone give them a shot, you will not regret it.
Austin did a great job. Found issues and fixed them. Great customer service
I was there in early January for a routine maintenance of my car. Burt, the service advisor, was really friendly and helpful. They took in my car, did the maintenance. It was quick and Burt even gave me a discount (I am not making this up). I would go there again.
Always fast and friendly service whenever I go and I love the pickup and drop off option when I unable to leave work or home I am never forced to buy anything extra that is unneeded and the prices are great I will never take my place to another shop again I have found my go to
I’ve been going to Chapel Hill Tire for a number of years and have had nothing but GREAT experiences. They are friendly, professional, and most importantly HONEST. I know I can trust that they are steering me in the right direction when I leave my vehicle with them.
CH Tire is an awesome place to get your vehicle worked on...They treat you with so much respect and dignity. CH Tire has won me over and now I wont go anywhere else to get my two family vehicles worked on..Btw, one of the managers i believe, Burt, will take care of you no matter the issue. These guys have come and pick me up, brought my vehicle to me, and gone above and beyond for my family and I. We appreciate you CH Tire
They were fast, efficient, and very knowledgeable. I am going to take my car there for servicing from now on. I highly recommend them.
Consistently provide quality service. Exceptional customer service.
The team at Chapel Hill Tire always finds time to do the job. Great organization
Was a few minutes late to my appointment with a time crunch to be done in 30 minutes for an inspection. It was a short wait, and they had me out in about 25 minutes despite being busy. Friendly and courteous staff.
I have found Chapel Hill tire to be honest, speedy and professional in the work they do!
Stopped in to get a standard DMV vehicle inspection and was charged just over $23 and an additional $7 digital fee??, making my total $30 for a simple state vehicle inspection. I checked & the price is now standard. Just a little curious because I had other old vehicles cost only $15
The list of places where I will have any of my cars worked on is very short, and this place is at the top of that list. I got new tires there last year and they did a great job, their alignment guy is top notch. I was able to make an online appointment the other day for an inspection and they were right on time when I arrived, in and out in no time. They took great care of my car and covered everything with plastic (even the steering wheel), I assume for Virus protocols. Overall a great experience, I will surely be back.
Scammers avoid at all costs. Transmission wasn’t bad it was just an axle you POS.
As always the service was excellent. They picked up my truck at work, performed the service, and then returned to my work place.Excellent service at a fair price.
They took me in on very short notice when my tire pressure light went on, found and fixed the issue with my tire, and also did a routine inspection that was not only very helpful, but found some other things that needed attention (like an out headlight) as well. They texted me an incredibly accessible inspection report and were very generous with information, time estimates, and quotes on what each thing would cost. Amazing service, so so helpful and friendly.
Great team, wonderful service, friendly and accommodating!
Great so far, but we are not done yet. It usaually gets better and better!!!!
These guys are great!
They were great. Replaced my timing belt, serpentine belt, and water pump for less than other places and there is a warranty on their work. Even better they picked up the car from my house and returned it to me. I was really impressed.
Had an urgent need to replace a starter and get front/rear brakes. CHT was very accommodating, working me into their schedule very quickly, and provided me with timely updates all along the way. Waiting room of shop was super clean with all the social distancing precautions in place. Overall a great experience and I will definitely be back!
Hats off to this automotive shop!! Very convenient service when you work a job that doesn’t allow a lot of time to take care of things! Was able to drop my car off before work and pick it up when I was done. Great quality work and affordable pricing!!
Nice facility, quick and friendly service. Would recommend
I took my suv in to have it checked for the fuel pump. Bryan was of great assistant.Bryan kept me informed of all what was needed to repair my vehicle. He was dealing with Car Shield my warranty service.For me Bryan was awesome and very patient. It took the warranty service forever to approve the repair. My car was at his shop for a month. Because of the poor warranty service. Car Shield is not what their advertisements shows. I am so greatful for chapel hill tireservice tech and Bryan. I will recommended them to anyone.
Excellent service. Highly recommend.
Chapel Tire did a terrific job balancing the tires on my Ford Flex. Their use of state-of-the art road force balancing equipment, operated by technicians who are committed to doing a great job, resolved annoying vibrations that normal spin balancing had not been able to correct. Thank you!
Always happy to get my car fixed by the guys at this shop. They are not only professional and very personable, but they will give you the best value for your repair needs. Also, they recommend repairs but will let you know if it can wait or if its critical.
Convenient and prompt vehicle pick-up. Chapel Hill Tire had my tires changed, alignment completed and car returned to me by the end of the day. Very pleased with the services provided.
Great place great customer service very helpful. Helped me in every way they could. Will definitely go back.
The entire experience was very positive! They were accommodating with my appointment time and completed my work with urgency. Not only that but they offer coupons to save some money. Good team, good place.
Got an inspection done. Their customer service was polite and accommodating, they are observing COVID protocols.
Very accommodating. Great staff. Quick, quality service. My go to from now on.
Bert and Brian were gteat to work with! Each had great recommendations for tires for my pickup, and they matched--and even beat-- the best price that I found at nearby tire stores. They installed quickly, kept me informed about the progress, and discounted each step of the process. In the end, I got a great price, and the tires ride so smoothly and quietly. Highly recommended!
I always have a great experience with Chapel Hill Tire. Today I scheduled an oil change and they were able to provide a shuttle service to and from my location as I dropped my car off for FREE! I was very impressed by that addition. I always feel I can trust their recommendations. I have also referred others. Great service and great customer service. You can’t beat that!
I have been to Chapel Hill Tire on Harrod Street several times and every experience was phenomenal. Theyre quick, nice, and I didnt feel ripped off. My wallet is the ultimate factor. They took care of my car and they took care of me. Couldnt ask for much more. Even gave me a sweet loaner when it turned out my car needed more work, staying open a little later so I could pick it up. Thanks guys. Crushed it.
I got my tires installed and alignment checked here. YES!, a tire shop that has touchless tire mounting machine to prevent wheel scratches and an alignment machine at the same place. They have competitive pricing and best of all great customer service! Will do business here again!
Very helpful and knowledgeable staff. Everyone is really kind and helpful. Anytime I have car trouble they help to their fullest ability.I’m running smoother than ever now! They even let me know about some wear without trying to sell me service that my car wasn’t ready for.When the time comes I’ll definitely be going back! Only shop I’m using from now on!
I researched tire repair shops in the area. When I saw that Chapel Hill Tire rated at 4.8 and that over 300 people had given them 5 stars, I needed to check it out for myself. #300PeopleWereRight
We used Atlantic Avenue tire for some 12 years before Chapel Hill Tire bought them out. Chapel Hill took a trustworthy and knowledgeable garage and made it even better. They are honest about what repair is needed and what can wait, have fair prices, and text you with reports on services as they are done. Repairs come with a great warranty. The staff are helpful and courteous. We service all three of our vehicles there. I would highly recommend them.
The personnel were courteous and knowledgeable. The facility was clean and well run. Would definitely use this location again and recommend it to others.
Fantastic customer service! These guys are always insanely friendly and helpful. This morning they even went out of their way to get me a ride to work immediately rather than having me wait for their shuttle. I would not go anywhere else for any of my tire needs!
Very professional & quick, prices were reasonable
I was visiting from NY and needed a new tire to complete an inspection. Everyone was very friendly and helpful. The sales rep was super patient and worked with me on my options. Even tried to help me find the store where my old tire was insured. Definitely will use them again in the future!
The staff at Chapel Hill Tire is simply fantastic. Bert, Lee, and Tom are all neighborly professionals who really care about their customers. Furthermore, Chapel Hill Tires shuttle service and live text updates provide peace of mind for an effortless and stress-free experience. Also, they managed to repair my suspension and service the rest of my car in a single work day. I was very impressed and highly satisfied by Chapel Hill Tires service and attentiveness. I will be visiting them for all my car needs from now on, and I highly recommend them to anyone looking for a reasonably priced and hassle-free auto shop.
Knowledgeable, quick, and convenient. A few highlights:1) They use an online system for reporting car inspection results that are super helpful for personal records and could also be helpful for selling/buying.2) They report repair status and answer questions via text message that makes communicating with them SO easy.There have been a couple mistakes, but they are quick to fix and seem to fix for free even when it takes them time and money.
While researching tires, their ad appeared on FB. I emailed with details of what I wanted, and they were by far the most responsive tire dealer. This ultimately resulted in me going with them. My appointment was at 7:30 am and I was taken in at 7:15 am, which was nice. Price was comparable to other places. Got new tires. Took 2.5 hours total. I will take advantage of complimentary rotation every 5k and see how it goes. Not the most convenient location.
Friendly service staff and quality work done right and completed quickly. Convenient appointment scheduling online allows you to choose tires/services and see the full “out the door” price upfront. Technicians took the time to clear off the corrosion on the inside edges of my wheels that was causing gradual tire deflation before mounting a full set of new tires to ensure the best seal. Alignment service seemed accurate and has the vehicle driving noticeably better. Will be back for regular oil change & tire rotation maintenance.
The only place I’ve ever taken my cars and the only place my family takes their cars. The staff is friendly and honest with you regarding work that needs to be done. I always feel confident that I will get quality work done at the best price. I drive off the property after every service feeling more than satisfied and also know my car will be safe for me!
The folks at Chapel Hill Tire & Service are professional and consistently show they care about me as a customer. As a female, it’s refreshing to be addressed at the same level as any other customer. I’ve never felt like I was being patronized. This team is clear about the work, along with the time needed and associated cost.
Great customer service and professional work! Recommended for all auto needs.
Great service!
All went well. We were in and out in less than 2 hours. The new tires have made the van ride smoother. The waiting room was very comfortable. I highly recommend this location.
Fast, efficient and delightful experience. Never have I took my vehicle to be serviced and it be completed by the estimated time. So that was a big plus. Offered estimates for future work needed and ride service for free. Ill be coming back again thanks to the wonderful customer service.
Great experience here today. The service was quick got 4 new tires at a great rate the guys in the front office Brian and Bert are easy to work with and super honest. A tech named Brandon did the work on the car and was quick but careful and really professional. I definitely will be coming back here!
Thank you for taking such great care of my car! I walked in just checking to see if you had time for service or to make an appointment. My car was taken right away and a loaner provided for my use. Thank you again! Excellent service!
Disappointing lack of communication.
Accurate quote. Great guys at the front desk. Great work done. I did a bunch of estimates and Chapel Hill Tire was the only one that did an exact quote. That’s why I chose them. All others said “that’ll run ya’ around about $xxx”. That makes me nervous. Gave an exact estimate and didn’t try to jack it up after service. That’s worth it’s weight in gold.
My alignment was 100% exact on specs! Other places just get it close. They do it like I would do it - the right way!
Very professional & friendly. Answered questions, fairly priced. I love that they offer free drop off and pick up too!
They fixed my vibration!! 2019 sierra had been back to dealer twice for vibration. Staff is polite and competent. They did a road force balance on my tires . Finally have a sierra denali that rides like it should.
Great service!
Professional. Fair prices. Timely enough. Pleasure working with you and your team Brian
The service is excellent. The front desk is friendly and informative. I like the new texting format letting me know what the status is. This is a third or fourth vehicle alignment service here (over ten years) and have not ever had to go back.Since I was concerned that the new name meant new people and found that almost everything is the same, I was relieved.If you do not have your vehicle service here, WHY?
This is my third time using Chapel Hill Tire in Raleigh. I live in Durham but my job is right behind Chapel Hill Tire so I go there when I need to. The guys are so friendly and they dont try to use you out of money just because Im a female. Also I like the website. Like instead of calling in you can check the website for prices and estimates. I have a personal mechanic but when he cant do certain things, Chapel Hill Tires are definitely my plan B and they never disappoint.
We had an emergency with a tire and were able to make an appointment for that day. During our visit they offered us drinks and updated us periodically. After inspection, the tire was repaired and we were on our way quickly. We will be back for any future needs.
Impeccable service and friendly staff! I’ve gotten my car inspected here the past 2 years and both times I’ve been able to be seen last minute (same day appointment) and was finished super quickly once I arrived. The employees are honest and do not try to nickel and dime you for every little thing, which I really value and appreciate as someone who does not know cars very well! They do not try to manipulate or take advantage of their customers. I’ll definitely be back for more services in the future!Regina E. D’Auria