Just great.Everyone here is super nice. All the reviews here speak the truth. I never leave reviews, but genuinely I want others to understand that this is a place to put your trust in just as I did after reading the reviews, going in, and landing on an amazing place.As someone new to cars and getting them fixed, I was really lucky to meet Joel and his crew who really gained my trust from day one with their service, kindness, humor, and honesty. My first visit, Joel generously spent over an hour explaining and walking me through all my questions big and small. And as a bonus, on both my visits so far he’s taught me so much about cars in general telling me it’s good to know these things. It’s like any young, lost car owner’s dream to have a mechanic you can rely on. He is also transparent and wants to work with his customers to get the best, desired results.I really recommend this place. If you’re on a hunt for a life-long mechanic and a shop that you can really trust as your local “go-to” - this is the place. You can really drive with pride and relief knowing you have a place to go if your car needs some help without having to worry about dealing with doubts/concerns that sometimes can often linger in the world of car fixing.I’ll be coming back for any future car needs. Can’t recommend this place enough.Thanks to Joel and his team!
Joel at Carcanix is such a great guy! He’s the VW guru so that’s the only place I trust to take my sport wagon—which he loves and takes care of like his own. He’s really smart and thorough, and has quick service. He’s very accessible with both a shop phone and text numbers, and keeps in touch as he goes with the work. If something needs to be done, he will tell you. If something can wait, he will tell you—he’s not going to try and up-sell you or make you spend any more than absolutely have to at the moment. Since I’m local, Joel even dropped me off and picked me up at home which was beyond nice! Can’t say enough good things about this place. Honest, good work. I’ll be going back in the fall for my new tires. He even helps with those if you like, stays in your budget and helps you pick what will work best for your needs. Super stuff!
I’ve been a Carcanix customer for years now. Joel is always fair, honest and knowledgeable. He keeps my well-loved (285k miles) car running beautifully.
Joel the owner was wonderful to work with when I needed a pre purchase inspection (PPI) done on a car that I wanted to purchase hundreds of miles away that is supposed to be delivered to me so I wasnt going to be able to see it in person before purchasing. Needless to say I really appreciated his help and he was very accommodating as busy as he was so that I could get it in and out and not miss out on the sale. He was very thorough in going over the car and very detailed on the inspection report. I highly recommend anyone purchasing from out of state that they get a PPI done because there are some issues that are going on with the car that needed to be addressed and we wouldnt have known it if we didnt have it inspected first by a independant certified technician.
I have never felt compelled to write a Yelp review before but I cannot say enough good things about Joel and his team at Carcanix. Everybody needs to know what an awesome shop this is. I called about having a pre purchase inspection done on a used car in the area and was just completely blown away by the service I was provided at this shop, even from the very first phone call. I found the ad for the used car on Craigslist and Joel actually pulled up the ad while I was on the phone with him and was looking at it with me and making recommendations on what to look for and what to avoid when shopping for used cars. I brought a car to him that I thought was in pretty decent condition for a used car with a salvage title but they looked over the car with such a fine toothed comb and found many things that would have probably cost me a lot of money later on. Rob, the mechanic who conducted the PPI explained all the issues in a way that even the most car illiterate person would be able to understand. Joel is such a straight shooter and he and his team are truly committed to serving the best interest of anybody that walks through his doors. Cannot recommend enough. These guys are incredible!
Everyone is always looking for a reliable and honest auto mechanic. Well Joel in it. He is that shop you are looking for. He is honest and fair. I highly recommend this place
Joel at Carcanix is a real pro! He is honest and really knows his business. I find his pricing extremely fair and can’t say enough about the positive experience!
Joel is knowledgeable and very good about explaining what repairs a car needs without jargon so that his customers can prioritize maintenance according to their needs. He performs my regular maintenance reliably and efficiently, and also helped me find a new (used) car and was extremely communicative throughout the entire process. A trustworthy mechanic that I will recommend many times over!
Bottom line - if youre looking for an all around excellent, honest and efficient shop for your car repairs, go here. Seriously. Ive been shopping around for quotes for my aging 2010 Mazda 6 since March 2020, when I originally spoke to Joel, who runs Carcanix. He was definitely my first choice despite getting over thirty quotes, but I just didnt have the money for repairs at that time. Fast forward six months to this Tuesday. Im finally ready to pull the trigger and get my prized (for sentimental reasons) Mazda running once more. I needed A LOT of stuff done. Serpentine belt, spark plugs, synthetic oil change, new rotors, new brake pads, flushing brake and steering fluids, cabin and engine air filters (these are things I went in knowing I wanted, not services I was up sold on) and more. Joel got me in THE NEXT DAY, I thought I was going to be waiting weeks. From the moment I walked in, I was happy because masks are required, the lobby is chained off and I didnt have to worry about getting Covid on top of repairing my car. Joel went over my list of repairs with me in detail discussing everything I wanted, including going over repairs that may not even have to be done to try and save me some money. He worked with me on my strict budget, and was able to complete all of my repairs and more within said allotted budget. As an additional customer service cherry on top, he honored my quote from March, which was lower than a current quote would have been. Not only that, but I got my car in at 9:30 am and my car was ready to go by 5:30 pm despite my laundry list of repairs. Im ashamed to say I didnt get the names of the fantastic mechanics that I presume performed most of the actual labor, but they were extremely kind and impressive as well. As you can see from my other reviews, I havent made too many over the last decade, and none this thorough, but I feel that strongly about Carcanix. For as long as Im living in the greater Sacramento area, I will not take my business anywhere else.
Carcanix is the BEST SHOP to bring your car in the greater Sacramento area. Joel, the owner runs a very reliable and trustworthy mechanic shop. I know I can always trust him to give me a thorough inspection and explanation of what he finds. He is very knowledgeable and shares his expertise passionately and in an engaging manner. He is honest and his prices are very fair for all he gives you, a stress free experience. Ive never found a car shop that I trusted more to do the right job, and to do it well. Thank you to Joel and his team!!
These guys are amazing and do their job properly. Had a pre-purchase inspection done with them. Report and Communication was perfect. Price was reasonable. Would definitely go there again!
I reached out to Joel to get a Pre Purchase Inspection (PPI) on a Mercedes SUV I was considering purchasing from a nearby dealer. I dont live in the area and wanted someone to represent my interests in looking at the car for me. Despite the car not being ready when he first came by to get it, he didnt just give up, but adjusted his schedule and workload for the day to accommodate having to inspect the car later in the day. Joel found several undisclosed issues on the vehicle and explained them all to me very well. I ultimately passed on buying the vehicle, because of how the dealer reacted to the issues found and the extent of undisclosed issues. I think Joels thorough inspection of the vehicle saved me from considerable hassle and money. If you are looking for a PPI, this is a great place to choose.
Carcanix has long been my car care and repair shop place of choice. I have been a loyal and satisfied customer for well over 10 years. The staff and service are second to none. Trust and confidence are apart of the service you receive from Carcanix. Costs are shared up front and completion of work is timely. Both of my vehicles are in their care regardless of my issues. Oil changes to major engine repairs are all possible and can be trusted to be done well. I have always been able to get my car back on the road as soon as is possible with no rework necessary. I have a 2006, Ford Taurus that runs like new all because of the preventative maintenance care and advice I get from Carcanix! Driving it til the wheelsI highly recommend Carcanix and always will.
I wholeheartedly recommend Joel and his team to anyone looking for an honest, knowledgeable and reliable mechanic. I have been taking my car to Carcanix for about four years now and have come to trust their work because of the many positive experiences that I have had whenever I needed service for a range of different issues over the years. I appreciate that they are not only professional, but that they care that the client is fully satisfied and taken care of.
Joel and the crew do a great job. I always leave the shop feeling like I have gotten a great deal and that my car is in tip top shape! Thank you for your expertise and courteous service.
Carcanix is a one of a kind shop! Friendly, informative, and not intimidating. Not knowing a ton they make me feel comfortable and help explain things. The quality of their service is excellent and they are all around just nice! My car is always done on time and he prices are fair. I can’t recommend this place enough!
After used car shopping for a while, I found a vehicle I was very interested in. I called Carcanix and the owner answered, we talked about the different Pre-purchase inspections they do and set up a time later that afternoon for them to look at the car. They did a very thorough inspection and gave me a detailed written report on the condition of the car. They gave me the confidence to purchase the vehicle that I thought was a good car, but my knowledge about cars is pretty basic, so it felt really good to have an expert tell me I was about to buy a good vehicle. Notes from the report allowed me to negotiate with the seller, so even after spending money on the inspection, I saved more money on the car. Great experience, thanks!
Joel is super sincere and genuine and he does an amazing job! Very trustworthy and I would highly recommend. I will be a repeat customer. And I truly appreciate his genuine care for his customers and how he tries to educate me by sharing his wealth of knowledge.
Joel is friendly and very knowledgeable about the ins and outs of cars. If you aren’t up to speed on car terminology 🙋🏼♀️, he is more than happy to explain it in lament terms. My car was a hot mess before and after a 5 day trek across country but now drives better than ever. Highly recommend!
Joel and his team are very thorough. They saved me time and money and made sure that I knew what was needed and when. I have been looking for a trustworthy mechanic shop close to my home and I have found the right shop.
They worked on a few of my cars, highly reliable and they work within your money means. They put in a rebuilt engine without straying too far with how much I wanted to spend to fix, considering the age of the Dodge Stratus I had owned. Highly recommend.
CarCanix is the best! I would highly recommend this place. Joel, the owner, is friendly, and does an outstanding job of explaining what needs to be done and will not do any unnecessary work. From oil changes to accident repairs and general repairs, I’ve never left the shop with questions or concerns.
I have been a customer at Carcanix for over three years, and I can honestly say I have never had a bad experience. I always appreciate Joels straightforward honesty, and the education he provides regarding my car. I am thankful for both Joel and Robert for keeping my car running smoothly. I would recommend the shop to anyone.
Very trustworthy shop that does great work. Ive used them about 16 times over the last 4 years.They have accurate and honest estimates that wont attempt to cheat you nor shock you with extra unforeseen additions to the job after an agreement has been made.You simply arent in better or more honest hands than Joel.Scott
Carcanix was recommended to me through my friend from work and I couldnt be happier with the work and service. I had an oil change, tire rotation and they replaced a couple broken parts in my wipers. Joel is upfront and breaks down how much everything is down to the parts and service while also being easy to talk to and friendly. He makes recommendations but never pressures you on what you should get and even gives you lower cost options. Highly recommend this mechanic for all of your car needs.
No presures or mechanic lingo. He spoke to me with respect and honesty. Made me like family. I found my new mechanic thank you Joel you are the type of person I would trust to work on my car. And I will refer everyone I know!! Stay Cool Carcanix
Ive had the best experience since taking our cars to Carcanix.Joel and his mechanics are very knowledgeable, detail oriented and willing to dig deep for resolution -while keeping the consumers budget in mind.You should switch your repair service to Carcanix! You wont regret it.
Great service. Knowledgeable, professional and friendly service. Joel explained everything thoroughly and provided recommendations. My car is running smoothly again. Highly recommended!
I absolutely love Carcanix! They are all so friendly and extremely honest. I never feel like I am being upsold on any services. I have recommended Carcanix to all of my family and friends. Ill never go anywhere else, and I recommend that you bring all of your vehicles to Carcanix. Wish I could give them 10 stars!!!
Very helpful and knowledgeable. I called last minute to have brakes done and they accommodated me even though I was running late. Asked if I knew differences in pad options and filled me in with positive and negatives for each option. I sat in waiting room and was able to ask some other questions with non mechanic talk. Very helpful and I think Ive found a new mechanic.
This place is one of the most reasonably priced as well as having the most knowledgeable crew in the area. I tell everyone to do your homework, but these guys are honest and upfront. If you have a question about your car, give them a call.
Straight forward guy! Knocked out the work and got me on my way. Definitely will be back if I have any other issues with any vehicle I have.
My daughters VW Bug was having serious problems. Joel diagnosed and fixed the problem and the car runs great. He communicated with us throughout the day to let us know what was going on. He runs an honest and reliable shop. We will definitely be using Carcanix for all our repairs.
Joel and Robert are amazing. I only take my cars to them and every time Im pleased with the service and price. Ive recommended Carcanix to everyone I know in the area.
I dreaded finding a new mechanic after moving to Sacramento from the Bay. But it was a must.So after a few epic fails, reading reviews and asking friends, I’ve found “The Place”.Carcanix is upfront with the diagnosis and they take the time to explain the details of what work needs to be done, as well as future repairs ( like brakes in 2 oil changes/giving me time to financial prepare) and what parts will be used.I feel confident in their workmanship, appreciate their expertise and I drive away with a piece of mind. Thank you CarCanix.....
Joel & the team are phenomenal! Professional, courteous service. Fair pricing, accurate and efficient results. My vehicle drives like brand new again!!! I am very happy with Carcanix👍. T. Cole
Best mechanic experience I’ve ever had. Went around all of Sacramento trying to find a place that could fix up my fender bender, I’m really glad I came out to RC and had it fixed here. Fast and reliable work. I really trusted the owner and the team to fix my car with out scamming me or overcharging me like other places. Thank you so much for the amazing work!
Joul was very professional and great customer service he explained with details on the process of the work and was honest at all times made me feel very Comfortable and stress free of me making the decision on taking the car there to get work done I would highly recommend carcanix to all thank you again Joul for your service I will definitely be back
Really great service joel goes above and beyond for his customers! The best car experience you could possibly have!
Great service and friendly staff. Joel is always fun to talk to and was very willing to work with me to get me back on the road in a reasonable time frame
When doing a bunch of call arounds, this mechanic wasnt the cheapest. However, he was the only one who broke down how much a repair would cost depending on the severity of the problem. He was open and honest with the repair, gave good communication throughout the length of the repair, and was just amazing all around. You get what you pay for; if you want a car fixed, and done right the first time, go here. If you want something cheap that will lead to more expensive repairs in the future, go to jiffy lube (then go here so he can fix their mistakes). By fixing one car, he got three new clients!
Great service
Joel is awesome and a very trust worthy guy. I always bring my car and moms car to him knowing he wont rip you off. Hes had the ability to make me pay more but tells you the facts so you can choose if you really need things done to your car.
JOEL JOEL JOEL!! You are THE BEST! Hands down the BEST SERVICE! He is SUPER honest, down to earth, and doesnt recommend anything other than what is REALLY needed to be done with my car. His price is VERY reasonable and he went ABOVE and BEYOND for me. He dropped me off back to work, dropped my car off at my work when the work was done, and just told me to just swing by his shop when I get off to pay my bill. WOW! WHAT A GREAT SERVICE!! THANK YOU! THANK YOU! My prius sounds and drives better. This will be my NEW car repair shop go to place FOREVER!
So I had the clutch on my car go out recently, definitely not a pleasant experience. I called around to several different places for quotes and it turned out it was going to cost a lot more than I originally thought. Joel (the owner) was the only one who took the time to explain to me that it would be significantly more if the flywheel was damaged and that he wouldnt know until everything was taken apart. Every other shop I talked to just quoted me a flat price (but of course after I had it in Im sure they would have called and told me Oh you need a new flywheel, thatll be an extra $400.) Joel was upfront and transparent from the get go, which is why I decided to take it to him. I definitely made the right decision. While the repair certainly wasnt cheap, the new clutch feels great and he helped me out with a really good rate on the labor. Just talking with him you can tell hes an honest guy and very knowledgeable about what he does. I will definitely be taking my car back here, whether its just for an oil change or another major repair.
No place is better. Good, practical advice where I feel in control of my costs because I get straight forward options. I wouldn’t trust the life of my family to any other mechanic shop.
Joel and everyone at Carcanix are very responsive, diligent, honest, and open. His prices are fair, and he works hard to make sure you are happy with the repairs.
Honest, reliable shop. Joel offers quality service at a competitive price and will go the extra mile to make sure you know exactly what is wrong and the options you have based on your budget.
Everyone who worked with me is very professional and friendly. Joel took the time to explain everything that was wrong with my car and walked me through the repair process. I recommend Carcanix to anyone with a car!
Im from out of state and was buying a car locally to CarCanix. They provided a pre-purchase inspection for me that helped get some necessary repairs done to the car I bought. Once I made the purchase I had them do some regular service to the car before it was shipped to me. Great to work with and very honest in the work they performed.
Very nice guy. Took the time to make sure I understood what was going on. Will definitely be returning when my money gets right.
Very honest and reliable. It is hard to find a 5 star mechanic and so this is your place if you are looking. They do almost anything, but I would call to make sure because they seem to do a lot of Japanese cars.
The lead tech here is a friendly knowledgeable guy, all the employees here are very helpful. ill definitely be recommending them to all my friends and family for future repairs
Joel (owner) & crew have been my familys Go To shop for or many years. Trustworthy - Reliable - Professional.
Choosing a mechanic is like choosing your doctor. We’re glad our family discovered CarCanix! Joel is not your ordinary mechanic. He makes sure that he always looks after his clients and makes sure that every visit is worth every dime we spend on our car maintenance. He doesn’t over charge. He allots good quality time explaining the car problem,, what caused it. And how we could prevent the issue from happening again to avoid further cost in car maintenance. He is definitely an expert in Mercedes Benz! Probably the most knowledgable I’ve known in Sacramento outside the MB dealer service group, who charges 3 times the cost. My family will have CarCanix (Joel’) as our ‘forever’ mechanic. Thank you, Joel!
Very clean and professional shop. You can tell these guys love cars!
I would not trust my Volkswagen Tiguan with anyone else
Leaving a 5 star review for Carcanix is really easy and makes me feel good doing it. Carcanix rocks.
Great service and great work!
By far in my opinion the best mechanic service in the Sacramento area. Talk to Joel
Its been a pleasure working with Joel. He cares about his customers and goes the extra mile!
Joel’s experience speaks for itself. I am keep coming back to get my service done only with them!
Joel got my truck up and running for me. They found a small issue that was giving me big headaches. Thanks Joel. I will be back
Excellent Service!!!