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AAA - Automobile Club of Southern California
28901 S Western Ave #137, Rancho Palos Verdes, CA 90275, United States
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AAA - Automobile Club of Southern California
Comments
Lo
Review №1

Michael Johnson was the best!! Very pleasant and able to answer all my questions! A very nice young man!!Thank you, Michael!!

Re
Review №2

Great place to get your Real ID! In and out in less than 15 minutes (having downloaded necessary paperwork on DMV website and having made an appointment. )

Jo
Review №3

Came in to transfer ownership of my vehicle. There was no wait outside and it was pretty empty inside. I am use to being greeted but I am guessing that this isn’t practiced at this location. Was assisted by Andrew who from the beginning was hesitant and standoffish. He briefly looked at my paperwork and said they can’t assist me because I purchased the vehicle from a dealership. He then doubled checked with someone else to confirm. I’ve completed similar transfers at AAA so I asked what changed, he goes over the information about it being a transfer from a dealership and adds “it’s that simple and clear!”It’s alarming that AAA doesn’t train their employees, who are servicing a diverse population, about mindfulness and ethical behavior. I speak and understand English and it was inappropriate and unprofessional for him to belittle me and state how “clear and simple” his information was. This wouldn’t have been his attitude if I was in his race group and it’s discrimination at it’s finest!

Wi
Review №4

Awesome experience. They were very helpful and took care of my requests in a timely manner.

Vi
Review №5

My insurance company for 16 years I appreciate that they also have DMV services there so I dont have to go to DMV and then no long stupid line

sh
Review №6

The best perk of auto club membership is the ability to register your vehicle here instead of the DMV!

Sa
Review №7

Fast & ez payments & very helpful.

Br
Review №8

The people thay helped us out where very kind and were able to help us with insurance and pur renewal very satisfied. However there is one lady who is very rude and loud a** hell. But she does know her stuff I must say.

So
Review №9

Never knew how many different thing AAA could help me with, getting my personal plates was so fast and easy .

ll
Review №10

Awesome experience! Erika was not only friendly but very professional and knowledgeable. She went above and beyond by helping me navigate through the dmv website (a virtual nightmare) on my phone and listing the steps for me on pen and paper. Thank you Erika!

Ch
Review №11

Their credit card machine does not work.

Ja
Review №12

Again they came to my rescue bc I locked 🔒 my keys in car for 100000th time!!!Thank u all I love my triple A family. The greatest customer service on earth 👋🏿👋🏿👋🏿🔥❤️💚💚

Sh
Review №13

Horrible customer service. Couldnt even pay for my annual membership at the desk, had to do it on my phone in their waiting area..

Li
Review №14

Thank you! Happy to have skipped the DMV.

Da
Review №15

Great staff, more pleasant than the Hawthorne location....who needs the DMV, lol

Ar
Review №16

Wonderful very professional customer service was excellent

Jo
Review №17

Staff was very personable and helpful... location a bit tough to access/park

Er
Review №18

This place was great. They signed me up fast. Got me in and out. And they were friendly

An
Review №19

This place is awesome Robert thomas was very helpful Im 💯 percent pleased

Da
Review №20

Very positive experience today. Staff is professional and effective.

Ma
Review №21

Incredible service! Courteous, efficient crew. Love my AAA. ♥️

Ro
Review №22

Great place to do car business and helps that my stepdaughter works there too..!!😀

Sh
Review №23

They were great I grew up as I became a driver years ago. Much easier than the DMV especially.

Ca
Review №24

We had to stand behind this little sign to be seen. Please look for it so you wont get yelled at by the workers :(

Gl
Review №25

Although there was a line, they moved use pretty fast...it was got out and theywere considerate! Great customer service!!!

Al
Review №26

Good customer service and helpful.

Ph
Review №27

Insurance is very high. They advertise on TV about their reasonable prices, which is false advertisement.

St
Review №28

Great Service... Amazing Crew!!!!! No waiting!!!!

Em
Review №29

I love coming here to do my D.M.V. and for my AAA card services❤❤

FR
Review №30

During this Covid Pandemic, AAA staff were organized and very quick processing my Registration. There were two sets of social distancing tape lines; blue ones for check in and red ones on the opposite side of the door for waiting for your paperwork, tags, etc. It was a little bit quicker and smoother than the old way, sitting in the waiting area.

pe
Review №31

The Best!!! on TIME and Realiable, give yourself Peace of Mind and go get you a AAA Card ....

R
Review №32

Very helpful and professional. Beautiful people thank you.

Jo
Review №33

Best customer service

Ca
Review №34

Had great experience at RPV Auto Club. Needed passport photos and signature notary. Marissa and Christopher Tenney were both very nice, friendly and efficient. Made my experience very easy! So happy they are in our town of San Pedro.

Yv
Review №35

Omgosh went to renew my tags and it only took 10 minutes absolutely loved this

Jo
Review №36

Great customer service for DMV vehicle registration

Ro
Review №37

The driver was excellent he went above and beyond his duties and stood there the whole time with me to make sure and to help me find what the issue was with my vehicle

Co
Review №38

Arrived at 16:45. Plenty of parking. The staff greeted me with a smile the instant I walked in and helped process me to pay my DMV registration. I didnt have to wait before my name was called by the next staff member. Everyone was helpful and friendly, I walked out of there at 16:55. Great experience, top customer service.

Ch
Review №39

Nice people and very courteous. Unfortunately the services offered are not as clear. Went in for passport renewal and found out that all they could help me with was a passport photo.

Re
Review №40

Fast and easy to pay your registration. Their travel agents are amazing! No hassel or frustration when booking flights

Wa
Review №41

Good service despite the on going pandemic.Theyre not allowing people inside.but is fast service.

Lo
Review №42

The auto club exists to serve its members. That said, Ive been to some auto club offices which did not seem to remember why they exist. This particular location has no such problems; they have been consistently helpful and friendly.I highly recommend this particular auto club location.

Ch
Review №43

Really good experience here. Only came in to pay my car registration but the place was quiet on a weekday afternoon and I was finished within a half an hour. Pleasant service as well. Beats the DMV any day!!

Pe
Review №44

Totally love this place! I bought in just for the towing and then discovered the DMV functions were so much better than the state run offices. One day as I noticed how happy and relaxed everyone was I remembered that AAA USED TO BE A CLUB FOR THE BENEFIT OF ALL DRIVERS! I asked the gals behind the counter if it was a non-profit and sure enough AAA IS STILL A NON-PROFIT CLUB JUST FOR US!! WOW!!

St
Review №45

Good service

Ma
Review №46

We waited for about half an hour, then I heard them call our name very quietly, then immediately called the next person’s name. I was there with my elderly mother who didn’t get to the counter in time (before the next person was called). I asked, and they said, “we called your name twice, please pay attention next time”. I guess I didn’t hear the first time, but either way, ugh. We then waited another half hour, finally got helped (although there was about another hour of waiting after that since we had to talk to 2 people).

Ge
Review №47

Professional, quick,pleasant

Ja
Review №48

You can do basic DMV service if youre a member, like paying registration, it is cash only though

Ri
Review №49

I have multiple vehicles, from golf carts to boats and cars as well. AAA made it easy to get all the policies at a great rate!!!

do
Review №50

Great service

Ab
Review №51

Very nice service

Br
Review №52

The staff are very courteous, professional and patient with everyone.

Je
Review №53

Good place to have your son training baseball soccer and other sports nice and friendly

Ro
Review №54

Great fast service, social distance, clean, nice, and positive.

Ti
Review №55

Be careful when getting towed if they mess up your car in anyway you will paying for it

St
Review №56

Fast and excellent customer service

NI
Review №57

My driver was polite and professional.

Mi
Review №58

Excellent!

Mi
Review №59

Always good always informative

Ma
Review №60

Was in and out in 5 min for registration. Great service

Ke
Review №61

Not helpful at all

Vi
Review №62

Love the guys and friendly service. Always the best!

Cs
Review №63

I like to go to this AAA office. They are always friendly, and helpful, they know what they are doing. Youre done with DMV transactions much faster, not like at the DMV office on Gaffey. The longest I ever had to wait was 30 mins.

Ca
Review №64

Love my AAA family thumbs up guys and gals

ji
Review №65

NO PHONE SERVICE

Ge
Review №66

I dont like this one old guy who has glasses and I think works on Fridays he rude and dosent attend people right i wish to have someone else in the front desk and I hope u replace someone nice and will attend people right

Wa
Review №67

Insurance and DMV what more could you ask for

ni
Review №68

If you got to have car insurance should have the best

l
Review №69

Very fast helpful .... Alot of people to help you

Da
Review №70

Cheap insurance. Friendly staff. Got a passport photo and car registration in one place. Nice.

Je
Review №71

I dont know why every driver is not a member. The convenience of not having to deal with the DMV is well worth the membership dues.

Qu
Review №72

Serivces were quick for DMV renewal tags.. It is great that you can go in to renew without having to wait at the long lines at the DMV

Ro
Review №73

Worst AAA ever!!

Ap
Review №74

What s cool place. Got my plates fast.

Ri
Review №75

Good food ppl were nice

jo
Review №76

I went in for a DMV transfer and this ladie Carolina OConnor happens to be the most ignorant person I have ever deal with at AAA, I would advise members to go to the office at Torrance, Huntington Beach or any other location but the one in San Pedro when it comes to DMV even an outside agency, all though front counter personnel are very friendly and helpful it would just be a waist of time to deal with Carolina OConnor.

El
Review №77

Simply, the best.

Jo
Review №78

Good service

Gi
Review №79

Fast and great customer service

Je
Review №80

Its one of the best no one does it better

An
Review №81

Always good service. Not a long wait

An
Review №82

My Roadside Assistance...Team!

Ro
Review №83

Fast service.

JA
Review №84

Amazing

Te
Review №85

Experience was excellent

Je
Review №86

Fast and complete

Ru
Review №87

Convenient location and really great staff. Bravo!

Ri
Review №88

Good service, and very efficient people.

RO
Review №89

Nevada is useless.Calif was better

Ke
Review №90

Great staff

Jo
Review №91

So convenient for DMV services

Es
Review №92

Great customer service.

Ka
Review №93

Excellent service

T
Review №94

Great

Ke
Review №95

I love it here great people so helpful

Li
Review №96

The agents are helpful beyond my expectations.

An
Review №97

Great customer service short wait

Fr
Review №98

The food its great

Ma
Review №99

Best Agent for my Travels!

Ch
Review №100

AAA member all of my adult life as were my mom & dad

Information
2 Photos
100 Comments
4.6 Rating
  • Address:28901 S Western Ave #137, Rancho Palos Verdes, CA 90275, United States
  • Site:http://aaa.com/
  • Phone:+1 310-732-0042
Categories
  • Auto repair shop
  • Auto insurance agency
  • Motorcycle insurance agency
  • Towing service
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:10AM–2PM
  • Sunday:Closed
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