Helped me get the best tires for my budget. Very satisfied. Employees at desk very helpful and courteous. Work was done in garage very quickly. I will recommend this location to everyone Iknow.
Called ahead and got right in. Courteous, knowledgeable, really good tires at a comparable price and the fourth tire was free. They also performed a test for alignment which we needed. Got everything done within 2 hours. Definitely go back!
Excellent 👌 i wouldnt waste money on Costco anymore. American tire Depot saved my $300 by given decent deal then Costco tire and free tire rotation, free flat tire repair, free alignment check. I am sold for American tire Depot.
I had made an appointment at the wrong location, but the American Tire Depot in PV, was nice enough to take us anyways, plus the place where we had our appointment wasn’t open yet! The service and employees were awesome and friendly! The wait time was like 35 minutes and that was with 2 vehicles!!! I would definitely recommend American Tires Rancho Palos Verde. You guys ROCK🤙🏼
. Got a great deal on a set of 20” KUMHO’s. In and out within 90 min. Smooth as silk
I’m so please with this tire shop. The people were kind and knowledgeable. The prices are affordable. I’m happy☺️
Got an oil change in a timely manner and saved $20. A competitor charges a bit more for the same synthetic oil change.
Im ashamed to admit that until Luis And his crew provided a complicated service involving extensive suspension and steering repairs for an unimaginably great price I had always given my business to Americas tire. But whats the good of having a warranty with a tire shop that doesnt even offer alignment? They end up just blaming you. But American tire depot does. They dont have a huge selection of tires in stock so you usually have to plan ahead. But they will TAKE CARE OF YOU! Theyll install your tires AND provide an alignment so their warranty actually means something. Great companies are built by hiring and retaining great employees. Luis and his crew go above and beyond the expected customer service experience and deserve your business. Plus theres a bar walking distance and a good pizza joint next door so your wait will fly by.
Very helpful.Easy going with customers.They get you in and out as fast as possible.Great customer service!
Friendly and fast service. Will beat out pricing from other competitors. Highly recommend them!
Gabriel was terrific! He explained the options well and gave me lift home while the work was being done and then, picked me up when the car was ready. He provided excellent, friendly service.
Amazing customer service. I went in around 4:30 PM knowing that they close at 6 PM however they still helped me with a smile on their face. Out of all of the auto shops and repair shops that I’ve been to in the past, this one seemed honest and straightforward and they weren’t trying to get me to pay for something that was unnecessary. They were prompt, professional and reasonably priced. I would definitely go out of my way to go to this establishment again if I needed to!
I got a great deal on some tires. The price was very affordable and the staff was great. Would highly recommend this place.
Courteous, professional, honest. Luis and his staff are great, and the mechanics are experienced and really know what theyre doing. I wont go anywhere else. 5 stars all around!
I placed my online order Sunday afternoon and was able to make an appointment for the following day. Brought my truck in Monday afternoon and they mounted and balanced two new tires and did an alignment check in a short amount of time. I appreciated the quick and thorough service.
Amazing place to get tires! They are honest and truly care about their customers satisfaction. The wait is short and the prices are good too. Just a bunch of really nice and down to earth kinda guys! 👍😊
The service at Rancho Palo Verde is very excellent. The staff always takes the time to make car repair a great experience. Luis, Gabriel Jr and Sr and the rest of the team are the most professional mechanics I have ever had the pleasure of entrusting my many automobiles. I always recommend this shop to my family and friends. Take my word on this, you can not go wrong.Serge
First time there and will definitely go back. Great service.
Everyone is so helpful! They dont take advantage of women in need of help, like other places. Theyre fast, efficient and very nice! Prices are fair too.
I had a great experience at the Rancho Palos Verdes American Tire Depot. Luis is simply the best. He provided outstanding customer service, knowledge and kindness. I was in and out in no time at all.
Got a great price on Pirelli’s for my Lamborghini.. Very good and Friendly service I will be recommending to others .
Luis, Gabriel, and all the staff were great. Very helpful and accommodating. Will definitely be back!
I received great customer service and the staff and mechanic went out of their way to make sure I understood what was needed to be done to my car, very transparent, and thats what stood out to me, being a first time customer. Thank you Gabriel and Gabriel! 🙏🏼
Wasnt even on the list for appointments. And no problem taking care of vehicle. Reasonable priced and great work. Thanks to your team.
Great people, great service, great value! Thank you!
They had the best price for the tires. They were also able to get tires in and install them the same day.
.I had an issue with an order and they took full ownership and fully came through arranging tires to be delivered to my nearest store within a hour so I could still get them installed today. Service like this is rare these days and I will definitely be back for any future needs. Thanks for the awesome follow-thru
Talked with Gabriel this time. it was not the first time I was there. I have been a customer of there competition that has lost customer service. Gabriel has customer service. Thank you for the little help you gave me and my son. You went above and beyond what I was expecting. Thank you I will be back.
I am so impressed by the outstanding customer service provided to me at this location I highly recommend going there great staff excellent prices and I will always be going here for my future tire needs.
Very great customer service and very fair pricing. Will definitely go back when I need new tires
Great customer service .. I will be back forsure n I recommend them.👍
Excellent scheduling and servicing. Mechanics were experienced and thorough.
Made appointment for front end alignment in pub in 49 min. Car runs smoothly!
Got 4 tires changed in less than an hour. Good price. Came in without an appointment. If you need a job done fast go here.
Great service and price. Nice guys working there!
Best shop I’ve been! Good prices and service.
Nice, cordial group of guys with great personalities. When you walk in you, “step BACK into time!” It’s ALWAYS 9:45 - go figure! Recommend this business!I
This was the first time I ever bought tires at American tire Depot and the staff there was more than friendly and helpful they explained the tread on the tires for me and which one would be best for what kind of weather they gave me the best deal possible Im very satisfied with my experience there and I highly recommend them
The man behind counter I think was Raul very nice. I am happy with the work done so far. Just got done yesterday. Thank you for your service.
Knowledgeable and friendly staff. A must place to go if you have any problems with your car.👍👍👍👍👍
Tires look great. I had 4 new tires mounted, alignment and oil change. Wait wasn’t long considering all the work done. Thank you!
GREAT EXPERIENCE OVER ALL. MUCH APPRECIATED .
Great place to shop for tires and other services..... The workers are very honest and friendly
They went above and beyond for me to make sure my car was safe for me. They were caring and compassionate and they truly care for their customers. Management is doing a wonderful job and I will be back! Thank you all!!!
Called around for 3 quotes for Michelin tires - American Tire Depot’s pricing beat all 3. Tires were quick to be in stock and the service was insanely fast, under an hour. Knowledgeable mechanic and appreciated the efficiency.
Very professional and reasonably priced $$ also not a bad wait
Very nice, efficient, and safe. Excellent tires for a great price with a no hassle installation.
Great service and great price! Able to install my aftermarket TPMS sensors with no issues.
Excellent service! Great guys. Needed a nail out of my tire and they took care of it super quick.
They have great deals and they are honest great customer service
Great service, and professional. A place where they enjoy what they do.
I am A Repeat Customer and brought My 2007 Honda Civic in for Checkup. They are always thorough, and have Great Customer Service. Its The only place I bring My car to.
The staff members were very professional and they thoroughly took their time to complete tire installation.
Eddie was efficient, informative, and friendly. All the staff were great.
I am a regular customer here because these guys go out of their way to make sure you get what you need at a price you can afford. Highly recommended.
The service was excellent & everyone was very courteous.
We were treated great! The whole experience was fast and professional. They did break off one of my lug nut bolts but said they will reimburse me for the cost of repair. I am currently waiting for my reimbursement.
Ray (I believe) was really patient and explored different tire options for my 1998 Prelude that I’m restoring. We found a great set, and the guys in the shop put them on my rims, spin balanced them, installed them with proper torque, and even gave them a little shine on the side. Real pros. They’re running a tight ship there and made short order of the work. The manager was on his game, and handling the implementation of a new process (training!). Good job guys, and THANK YOU! You’ve earned my business. One suggestion: Do alignments. I would have spent another $99 with you instead of the guy down the block.
I was very pleased with the service my car was done in one hour I was called to pick it up service was excellent
Great Service Ernesto Helped the get the tires I wanted. Also got an alignment done and the car feels great 👍🏾
First time here. Great place. My new goto spot. Great service..hands down
I go to American Tire Depot not just for Tires but as my regular mechanic as well. The guys at American Tire Depot RPV, CA are an amazing bunch of mechanics, they are four things women have a hard time in finding in a half way decent mechanic. HONEST, TRUSTWORTHY, FAIR, and, they dont act like a female is incapable of understanding a modern combustible engine. Most importantly, Eddie, Abel and the rest of the guys are knowledgeable, friendly and stand behind their work. Customer for life!
Luis always does his best to satisfy his customers.
Very disappointed with the company. I have a problem with my work van. Unfortunately the closest mechanic place I had at the moment was American tire depot. So I got in at 8am and got out at 330pm with out the van because they were just guessing what the problem was. They started to replace parts and nothing fixed the problem. So I left with out the van. Lost my day of work and at the end on Monday they called me telling me they couldnt fox the problem and they think the problem is the injectors and it cost 1600 hundred dollars. I still had to pay them 320 dollars to replace parts that were not necessary to replace. I definitely never used them again. Its unbelievable how a my regular mecanic with just the noise and looking at the problem diagnosed the problem of my van and fixed in about 2 hrs. With a cost of 260 dollars labor and parts. Compare to 1600 they wanted.
Eddie is always amazing, but my recent experience was especially affirming of the service quality. Eddie gave me a quote $700 less than the quote given to me by Pep Boys in Van Nuys and then after towing the car back to his garage, the repair was free as it was still covered under the warranty. Thank you for being so trustworthy!!
Eddie provided excellent customer service. I didn’t have to wait. He had my tires within one day, service was completed in 45 minutes and I was out the door. Eddie was great! Thank you.
Friendly. Reliable. Efficient. Highly recommend this place to everyone. Thank you for your service.
The service and price was outstanding. After taking delivery of the tires I wanted from another store late on a Saturday near closing time, I spoke to Mr. Rivera and he said no problem bring the car in. They finished installing all 4 tires in less than 50 min. It was a fine example of customer service that will bring me back as a return customer.
Unfortunately my recent experience here proved to be very disappointing. I have a 2009 VW Beetle and have had alignments and other work done. Recently, I noticed an error message displaying randomly on the dash, the ESP warning light. Also, the coolant warning light came on once. I brought the car in and told Eddie that my car requires a special coolant and cannot use the normal green coolant commonly used in most cars. I left the car with him and 5 minutes later got a call from him stating I had a leak in my radiator that needed to be fixed, and that was why I got the error messages on my dash. The cost was over $900.00.I came back and spoke with Eddie, telling him I would have to wait until the 1st of the month and he offered financing. I declined. Then he poured some coolant into my car and warned me I better get the repair done or I would ruin the engine. The next day I dropped my car off at a service station in Lomita. When I picked it up at the end of the day, the owner told me I did not have any leak in my radiator. He showed me the fluid in the radiator and it looked contaminated. It is supposed to be a pinkish/ purple color. It was a green grey color. He said I needed to have the radiator flushed (not a service at his place) and charged me nothing for the evaluation. I ended up taking my car to a mechanic shop in San Pedro. They agreed, there was no leak in my radiator. They diagnosed the error messages and they were actually related to a couple of broken wires and had nothing to do with the radiator like Eddie had said. They flushed the radiator and put in the correct coolant plus fixed the broken wires. All of this for less than half of what I was quoted for unneeded work at American Tire Depot.What really bothers me about this recent experience is this. Eddie did not listen to me. I specifically told him about the coolant requirements yet he put the wrong coolant in and made an assumption about the error messages. This has really caused me to lose faith and I have been a customer for a while. I am giving 2 stars because the guys that do the work here are really nice and professional. They will remove an object stuck in your tire for free. But this recent misdiagnosis could have cost me almost a grand and still not solved my problem or even worse ruined my engine permanently. Probably will not be returning in the future.UPDATE TO ORIGINAL POST- Based on the public response to my review that I received from American Tire Depot, I contacted the District Manager for this location. I provided the receipt showing the work I had to pay for because of American Tire Depot putting the incorrect coolant in my car as well as the section of my car manual stating specifically what coolant must be used. The district manager assured me that the company would make it good, in short reimburse me for the portion of the bill that represents the cost to flush the radiator. I followed up with him numerous times and was told that their compliance department would contact me within a few days. That was over two weeks ago. My last inquiry to the district manager remains unanswered. It appears that their initial response to my review, posted online, which seemed sincerely concerned was NOT TO BE TAKEN SERIOUSLY. This just added insult to injury. Its too bad for American Tire Depot because they lose not just my business, but my friends business as well. Between the two of us, it represents thousands of dollars in services that we will get done somewhere else. Because of the lack of response from management, I also changed the original rating from 2 stars to 1. Very unhappy
Straight forward, respectful. Like business used to be done. Highly recommend.
2nd time I have bought tires here. They had in stock what I needed the 1st time and ordered what I needed this last time, came in next morning. They are fast and efficient and reasonable prices. There is just one thing that they should improve on, their customer service skills. I get that they are mechanics and most probably prefer not to deal with customers, but those that have to should at least smile and acknowledge the customer & immediately stop playing the game on your phone instead of making the customer wait until you loose your turn. Just a thought.
Excellent service, great prices and highly courteous personnel.
Eddie service advisor was great. His team was great too. Fast service for his customers. I Had no issues either with service or products.Eddie works with his customers on products and services and good pricing as well. He didnt push me to buy anything that I didnt need. I will return when service is needed.Pricing was lower or lower than other competitors in town.
These guys are honest.... professional, thorough and their timing is impeccable. Ive gone to them for most of my cars needs... I totally trust these guys. Whenever I have questions or concerns about my car, they are always clear on whats going on with my car and so so helpful. All I know how to do is drive my car and put gas...so its great to have these informative mechanics know their industry and theyre always upfront. They take care of me every time!! They have great mechanics!!
Super nice staff and wonderful service 🙏
Excellent customer service not anything to complain about seriously I can’t believe the deal I got on tires and I had delicious pizza at the place next-door. Car came out within a reasonable timeframe as promised and tires have exceeded all expectations.making my 1992 Mercedes-Benz ride like it should. No more flat spots car was sitting for a long time and needed new tires so badly. Really appreciate the great service on the phone and no aggressive up thank you Totally appreciate it
The guy that help me in front desk was very friendly and they were fast
Customer service was excellent from the telephone call to the payment process. Ron was very knowledgeable and provided timely service for my new tires. The Instaler was professionally perfect and throughout the installation keep me informed. Definitely the place for your tire needs as well as car maintenance.
How does a tire shop have only 1 tire guy ? I went in to get a nail removed and get the tire plugged, normally a 10-15 minute job. And the guy at the register said he sent his “tire guy “ to Santa Fe springs to pick up a tire..... if you have only 1 tire guy why are you making him the gofor ? Complete incompetence on their part. It’s to bad the shop changed owners used to be much better.
I trusted this group of mechanics so much, they always helping me with my car the best way possible and so far never had a problem with their work. Very respectful and honest mechanics. I don’t go anywhere else if I have any problem with my car. My first choice ever.
They gave me no nonsense quote and status information on my tires. I am grateful for paying way less than a thousand dollars for all four tires on my car! Thank you, Eddie for your professional help & kindness.
Excellent service the staff is very professional and courteous. I would recommend this facility. American tire depot is very proficient and cost-effective,Thank you to the management instead of American tire depot.
Great prices and great service.
Great place. I booked my appointment online this made it easy for me to plan the rest of my day, knowing I was going to be seen at 8am. I bought 4 new tires at this store. I was pleased this store had the tires that I needed, compared to other stores you have to call first and hope that they have tires for your vehicle. I will come back again. Thank you for being so kind and efficient.
They where open and honest with the work I needed done and very professional. They got me out the door at a price that was able to affordable, I will definitely be using them again.
We bring all of our cars here for maintenance and Tires and have been coming here for years. Great work done at an honest price and nice helpful staff.
The service was amazing the employees were very knowledgeable and helpful.
Great service, quick, and very reasonable pricing!
Very happy with service. I got my tires aligned and they did the job quickly and without an appointment!
Nice guys over there. Way helpful, no pressure and did an outstanding job! Had new tires, alignment, and an oil change! Will definately go back again. They made sure I was happy with the service. Way customer orientated! Great service!
Tire had to be ordered. Nobody had it in stock.Each person handled there part with great attention to detail. Great Customer Service!!! from start to finish.2 thumbs up and 5 Stars!!!They made replacing just 1 tire on my wifes car simple and easy...... Thanks to each employee!!!
They did a great job. They got me in and out quickly and for a fair price. I would gladly go there again.
Nice people, they work quick and professionally to make it well worth your money 👍
We purchased 3 tires and got the 4th one free. We also asked to have the spare tire fitted with a newer tire. They did a fantastic job! I am sure we will return when we need tires on our other cars. Eddy?, was very helpful and efficient.
Eddie was extremely helpful to me and my Mom for new tires!! American Tire Depot is the best place to purchase tires within the SouthBay area!!
Great spot. Always in and out and straight up about everything. Go-to spot for tires.
Tire replaced in 10min. No hassles. Appreciate the quick work and great customer service 👍
Very helpful! Excellent service. Honest and efficient.
Always friendly and fast service. Eddies great and helps me research all of my needs.
I dont know.....some girl named Alisa or something helped me to find two (rare) tires that were my budget. She gave me a discount of 20 bucks plus her original price was already low. At least compared to everywhere else. Anyways her and the people at the shop were cool and pretty quick. I appreciate it. THANKS.