It was a good experience dealing with the professional staff at RSM Honda from the second I got there Rolando assisted and was very helpful during the whole process if you are looking for a Honda go over and speak to him. Lance as well was very detailed and helpful. Thanks to all the staff that assisted and made the process nice and easy.

Amazing car buying experience. Jay-Z was wonderful and took the time to make sure I was comfortable with the purchase. Robert in the finance area was also wonderful and explained all the paperwork. Both of these gentleman also offered to help me understand all the technology in the car to make my experience with the car optimal. My last car was a 2013 Accord but the technology now is amazing. This dealership,Jay-Z and Robert I highly recommend when you are purchasing your next Honda.

Great experience. I dropped off the car the night before. I called at 8am the next morning and was told they have it and working it. They also told me they located my service contract and did the work. They called when they were done and I picked it up. No issues at all. Highly-qualified and I recommend them.

I took my car in for a recall situation. It took longer than I expected but Honda offered me a ride home. That was great because I didnt want to wait the 3 or 4 hours it would take. They were very professional gave me a call when the car was ready and also gave me a call the next day to make sure everything went okay.

Overall great customer experience! Essie, Andy and Art were so helpful! All three went above and beyond to get me in the car that I wanted. Definitely recommend! Thanks again guys for the great service will definitely be back.

Ive been having this issue with my crv (still under warranty) that no one seemed to have verified every time I go for a service, I decided to bring the matter to the service manager Mr Kyle Schulz. He was true to his words when he stated that he strive for excellent service in his department. He was verypleasant and accommodating. He went out of his way to help resolve the issue even rode with me to test drive and make sure that the car was fixed to my satisfaction.I would say that was definitely excellent service! Thank you Kyle! More power to you!

My experience at Rancho Santa Margarita Honda was fantastic! The service was great and the turnaround time for my car’s service was incredible. Thank you! Rancho Santa Margarita Honda for providing stellar service! I will be sure to recommend you and I will be back to see you soon.All the best,James Galvez

Easy check in / check out! Efficient online paying system. Text messages sent for updates! No mess, no fuss, safe transactions. Thank you, Michael Fernandez! You make my car maintenance experience hassle free!Ester Tarui

I love getting my car worked on at RSM Honda. They are fast, trustworthy, personable, and I can even ask that my friend, Brent, who is one of their mechanics, is the one working on my Civic. I appreciate the car wash, their friendliness, and the promptness of their service!

Absolutely had a great experience. Derek Hood was my sales consultant and he went above and beyond to ensure I got my dream car customizations included. He was able to get me approved for my dream car and organized all 3rd party company. Overall he was the best sales consultant I had in my car shopping experience. If I ever buy another Honda and he is still there he is my go to and definitely my top referral. Overall great dealership with the best people who are willing to work with you in your benefit not theirs!! I got my dream car too!!

I was helped out by Matthew Chu and he helped me close out a great deal on the car that I was looking for. I highly recommended spot!

Went to RSM Honda for a recall notice. I was quickly told to come back a few hours later, after I checked in. Simple.Only downside is that there was NO loaner car nor shuttle that could take me back home. Kinda pathetic completely strange, considering how dealerships are so customer centric nowadays.Anyways a boringly satisfactory experience.

Very friendly, quick, efficient, and understanding. Never felt pressured into buying, which is such a turnoff with other dealers. Thank you, Britney, for your help in getting me into a great vehicle!

Came in for a basic service appointment and was greeted by Chris Henk. Chris was very friendly and let me know exactly what they would be doing with my car. He let me know that they were getting through the cars in a timely manner and the wait wouldn’t be too long. Just as promised, the service didn’t take long and I was on my way within an hour. Very respectful of my time.

Visiting RSM yesterday was surprising and fun. Happy with my new purchase of the passport with the excellent assistance of Mr. Jay C. and Mr. Robert to end up all the paper works. Ill give them 10 stars. Thank you guys and the service of ram and the delicious burgers that we enjoyed 😉.

We have been using RSM Honda for servicing our Honda cars for many years. Friendly service writers keep us returning along with their experienced technicians. A shout out to Mike is well deserved for his extra miler customer serviced we recently received there.

I am giving 2 stars because the work was done and the car is running well now.I am ONLY giving 2 stars because the level of ineptitude was laughable at best. My car went in for warranty work. First, I was asked what parts would be needed when I arranged the appointment. I told the service person what my mechanic told me. I brought the car in and was informed that the part hadnt actually arrived. I brought the car again 5 days later after being called and informed that the parts were there. I received a call a few hours later. Nope, wrong part came in. Still no part. I was then asked to bring my car back the next day. Brought the car in again, this time I was called and informed that the front version of the part I needed arrived, and lo and behold, it was the rear version that my car needed. Another day lost. Finally, correct part delivered, but not all the parts. My car stayed overnight as the mechanics had my car in parts at this point. Afternoon the next day, and I finally get a call that my car is done. For those playing at home, it was 1.5 weeks with approximately 4 or 5 visits/days to get a rear axle fixed.Again, the work was done. The car seems to be running well. However, these guys have a real inventory/logistics problem.

Mike in the service department at Rancho Santa Margarita Honda was amazing he expeditiously handled all my cars issues and was very prompt in all the phone calls and getting the parts and everything thank you very much Mike at Rancho Santa Margarita Honda

Good deal to get your car back to how it was when you first got it.

Buying a car is never easy and can be complicated. Patrick and Brice at RSM Honda made my process so easy. They both were very informed about all vehicles and differences between the trims! They worked with me to make sure I got my dream car! I only have positive things to say about RSM Honda and the staff!

Very pleased with the service and experience we had! Britney was fantastic, professional, and worked to get us a great deal. She stayed late to make sure we were taken care of and didn’t hesitate to answer any question- big and small! Britney and Honda both made the process super quick and painless. They got us in and out very quickly without feeling pressured or rushed. So happy with our decision to go to RSM Honda!

Michael Fernández did an excellent job servicing the car. He is an experienced service tech and his knowledge of older cars came in handy when he made his recommendations for repair.I look forward to working with him again.

My Service Tech, Chris Henk, was amazing. His customer service was impeccable. He was kind and always had a smile on his face. He kept me updated on the progress, and waited for us to arrive to pick up the car, even though everyone else had gone home.

Excellent service! Michael Fernandez at customer service was very helpful and made sure everything was taking care of.Car detailing was a nice surprise from them.

Excellent, fast service! Professional crew who really take care of their customers.

This experience was SO EASY!! Bryan did a great job keeping us safe and we went thru the process of buying a used vehicle in record time. Pleasure doing business with people that are thoughtful and so efficient! These guys know what they are doing when it comes to selling cars!! Thank you Rancho Santa Margarita Honda & Bryan Kerr!!

The service was very good and everyone was so nice. The car was done early then they said it would be. That was very nice. Very good experience.

Purchasing my new car was the best, and quickest Ive ever experienced. I truly recommend Patrick and this dealership. He helped me pick out what I wanted in a new car and after sleeping on it had it ready the next day at the price I wanted.

Great service and it was completed faster than I expected. RSM Honda made everything so easy!

The dealership is clean friendly and helpful! Everyone that I encountered was very nice. The best part was it was quick and I did not waste my day away at the dealership. Thanks guys you are the best!!! Ask for Derek!!! He is the best!!

Oil chnage. First time I showed up last minute, unscheduled. The service was quick and thorough as always. Thank you service advisor Chris.

Just finished the process of buying a car here last week. It was a great buying experience! Britney was fantastic and helped us through the entire process with the trade in and the new car. We would recommend this dealership and working with Britney if you’re looking for a new car!

This dealer is the best on so many levels. There is no hassle, there is no games. Best prices ever. Go and see Brain, very good man and he knows what he is doing. Everything we agreed on over the phone was exactly ready for me at the dealer not like other dealers!

Very good service. Friendly staff

Bought my car from JayZ. Great guy. Answered all our questions. Easy process.

Professional and courteous service representatives with a great base of knowledge and helpful suggestions.

Great service. Got the vans recall done here and they were top notch. Prompt service and turnaround

Such a great experience. Normally buying a car is such a headache, but Robert Welch made it as painless as possible. I strongly recommend Rancho Santa Margarita Honda.

Macy did such a great job with my car! She was fast and efficient too! I got an oil change and she was very sweet and explained the car layout so it was easier to understand. Thank you!!

I was there a lot longer than expected over 5 hrs waiting for my car to get fixed. I’ve had work done at the Honda Huntington Beach and didn’t ever have to wait that long although it was only an oil change and tire rotation. All I can say is that my AC is finally working but I’ll be upset if it goes out on me again since it’s fairly a new car. Not sure if I would go there again for work.

Great place to purchase a car. No pressure, just friendly, helpful salespeople to answer your questions.

Great experience every time. Great customer service, mike and the other guys there are always super helpful!

Excellent service!! John was so courteous and nice checking me in. When I arrived in the lobby to wait for my car the receptionist kindly offered me a cup of coffee!! I love bringing my car to be serviced at RSM Honda!! They even washed my HRV for me!!!!!!!

Very professional and very excited to sell you their cars.

Jay Z is the man….. I have leased 13 different Honda’s from him and RSM Honda with no stesss or difficulty! They made it pleasant and easy!

We were here to purchase my son’s first car and everyone at the dealership was so enthusiastic for him. They recognized that he was the ultimate customer even though he’s a teenager, which made him feel valued. Our salesman Shawn was very helpful and communicative. We highly recommend RSM Honda.

My experience with the 2 sales gentlemen was fine - However, my experience with Lance Lavage was absolutely horrible. He needs some customer service training when dealing with Veterans. It appears RSM is not Veteran Friendly - since I was a veteran, the sales guys offered me a $500 discount on my purchase, however when I went to go check out the finance guy (Lance) told me I didn’t qualify since I was discharged more than 2 years ago - that was never explained to me when they first offered me the discount. How do you offer a Veteran $500 discount and then turn around and remove it. I would not recommend to any other veteran to purchase a Honda from this dealership - was not satisfied at all with their finance representative Lance Lavage.

The serice staff was very polite and did a good job sevicing my car. The maintenance work was done correctly and in a timely manner. I´m very happy with the work done at Ranch Santa Margarita Honda. Thank you.

Excellent experience from start to finish. Very helpful and friendly, no pressure at all and delivered exactly what I wanted. Great to do business with.

Consistently great experiences here with service and sales! Would highly recommend.

I can actually say Jay Z sold me a Civic and confirm it. Mark in finance, Jun and Jay Z in sales, made the purchasing process a breeze!

Great customer service. I like that they have shuttle service. Got my car services done within 2 hours on a Saturday

Amazing service from everyone! Thank you Honda!

Theres a reason Ive been a customer for the past decade...consistent and excellent service!!!

Very easy transacting!Great guys to deal with.Frank the Sales Manager was AMAZING!My niece is VERY happy!THANKS guys!

RSM Honda Service Dept has an excellent customer service. The Service Dept is clean and well organized. Service repair update is sent via text as well as the expected completion of the service. Transportation is provided either via shuttle or Lyft. Doug is my service advisor, he always go above and beyond to provide an excellent service. Thank you !

They were able to schedule me in in a moment notice and get my service done in a timely matter did a good job

I had a great experience buying a car from Rolando Alver-Morales! He was so nice and informative every step of the way. And I’m super happy with my new car!

Diagnostics were well done and am pleased with the work. However, my carpet on the driver’s side was soiled with some sort of black sticky stain. More care should have been taken.

Doug was my service advisor today and i was in and out in less then an hour! Great job, thank you Doug!

Great experience. Recommend Jay z

Arash is friendly and professional.

Complete honesty! Thought I needed breaks and maintenance but upon further review my brakes were great! Love that Doug was so honest and didn’t just do the brakes because I thought they needed to be done!

Amazing and nice people who work at RSM! The best Honda dealership!

Doug is always friendly and extremely responsive! Great service team overall!

I had a most wonderful experience at this dealership recently. I purchased a car from Bryan Kerr.Bryan made this transaction from start to finish one that every car salesperson should strive for. He is incredibly helpful, responsive and wants to do great business. I started the process via email and he was so very quick to respond and well written. When I arrived to purchase the car it was the exact same. He is a fantastic salesperson!In fact, I made the trek from San Diego to buy the car from him because of the price and his level of professionalism and service.I very much appreciate doing business in this way!

If you find yourself going to this establishment, do yourself a favor and ask for Essi. Essi helped us in any way he could to find the best possible purchase for me. I promise you that you will not find a more genuine and honest salesman than Essi.

Matt Chu was very helpfull and honest. I will contact him again if we decided to get another car.

I had a great experience taking my car in for service.

The service was very good and the results are great!

Easy appointment made in line. At 230 pm I made a 300 pm appt same day. Oil and filter change and tire rotation. Picked up my car at 415 pm. Great service

Service was excellent and all personnel was nice and helpful

Good and friendly service, got a car that I was looking for for a good price. Would get another car from there.

Great staff. Best prices. Dont be afraid to go there. The people are amazing.

Very good service and fast.

It was a straight forward no games. The car was ready to test drive at our appointment time. Pricing was straight forward n no pressure. I world recommend this place.

After our two vaccine shots and with the hope that COVID might be decreasing, we purchased a new Honda Civic 2021. The sales people, especially Brittney, were wonderful. Pleasant, cordial, educational. Fun lady. Great service. Good price. Time to help the economy? Try RSM Honda- with Brittney.

Service Department is my favorite Honda Service in RSM.

Everyone was very friendly and patiently answered all of my questions.

I like go there..the guys very kind and they do good job spacial in the service parts

I came in to buy a car and Hassan & Andy were extremely helpful in providing me the best deal . Hassan helped me out the whole time answering all of my questions accurately and thoroughly, He went above and beyond to assist me and help make my experience enjoyable and treated me right. He was NOT PUSHY or RUSHY which is how most places are. I felt like they were treating me like a part of their family and I’m extremely happy and grateful !!! I absolutely LOVE my new car 💕, the decision I made was right I’m glad I chose Rancho Santa Margarita Honda .... Overall 10/10 experience. Thank you guys !

Very professional service center, great staff❗

The sales and finance team were friendly, courteous, helpful and very knowledgeable. Buying a car here is a very positive experience.

Excellent and speedy service. Very professional and knowledgeable. Thank you.

Quick and reliable service.

Chris was my Service Advisor. He kept me informed and clearly explained the repairs that my vehicle needed. He made sure that I had a ride back to the dealership and had the vehicle ready in record time. He showed me the parts that were needing repairs, both by email and in person. He stayed late to meet me and was gracious in every way. I felt like a VIP. Chris made a positive impression on me and turned an unfortunate situation into a good and memorable experience. RSM Honda will be my dealership of choice from now on. Chris was wonderful in every way.

Great customer service, employees were welcoming and knowledgeable with all of our questions!

I have purchased a new Honda HRV after Lisa a civic for three years from Rancho Santa Margarita Honda. I’ve always had wonderful service and love my car

I took my car to be serviced and I usually always have a great and easy time there. They do a really good inspection and I trust that they check everything thoroughly. This time however they wanted to charge me $97 for a cabin filter. I bought a cabin filter for my car the last time I went there to the same location. On top of that the cabin filter is an easy fix and I can do it myself for under $15. I think that their pricing is way to high and I will now always make sure to look up repairs myself because I have a lost a bit of trust.

Derek was professional and easy to talk to. He was willing to work with my budget and I left feeling confident that I got a great car at a great value.

Got me a good deal without pressuring me. It is my first time buying a car! Thanks Essie!

Amazing people! Very kind and helpful.

Chris H was superb in customer service and he was clear about issues. I thought he went above and beyond. The cost is a bit too high but then again dealerships are known to be at higher rates. Chris was awesome and model representative.

Excellent No-Contact Service, and repairs were covered by warranty at no charge! Thanks, Rancho Santa Margarita Honda.

Working with Julie, Bryan and Chase as well as the entire team at Rancho Santa Margarita Honda has been a pleasure. Bryan located a difficult to find 2021 Accord touring model (only 4 in the entire State of CA at the time) with the exterior and interior colors I wanted. The vehicle was prepped and waiting for me at the dealership the next day. Pricing was extremely competitive and the dealership made the buying process very quick and easy. I couldnt be happier with the car and Im very glad I chose to do business with Rancho Santa Margarita Honda!

Good maintenance service this morning. In an done in 1 hour. 7:30 AM appointment.

Amer helped my brother and I look at cars and get a good deal! Super nice!

They were quick and helpful! What a great experience!

Very well organized. The procedure likes a breeze.

John kept me posted on exactly what was needed and when each step would be completed. John and 1 of the other servicemen helped with tire choices to bring them a bit easier on my budget. I am so happy to have my car evaluated and serviced as needed——it has been quite a while since I have had it serviced. Thank you!