New car!! Introducing the Fancy Panda! I think I’m in love ❤️😍Seriously this dealership made the purchase process so easy I was afraid I was missing something. Straightforward, honest, fast, no pressure….if you need a car I recommend them hands down.If you know me I’m pretty critical and wouldn’t recommend much to my friends but this place is absolutely amazing and I would go here each and every time I want a car, hands down.

What a great experience!Was contacted by Greg after inquiring about Tundra limited that dealership had .All my questions were answered and set appointment for Saturday after work .Greg had informed me that if he wasn’t there that Techlo would help me, which he did a great job of and answered my questions that I had .And then worked with Otto in finance even though I had financing through my credit union he attempted to get me a better rate which he couldn’t (2.29%rate cu)but he it was still a pleasure to do the paperwork with him . Even had the opportunity to meet Robin the general manager, what a great asset to your dealership.

Luis Vargas was terrific, he knows his stuff, wasn’t a hard sell, listened, he explained the advantages of the 2022 Toyota Tacoma 4x4 sport premier, took a great deal of time to explain fall the features. Very good experience. Kudos also to Aaron his manager, John his used car expert, Otto, the finance manager as well as all the staff. I highly recommend this dealership to everyone.I have had my Rav 4 serviced here for years and I will continue to come back.

We were very impressed with this dealership. I’ve purchased 6 vehicles and have never left feeling good about the experience start to finish, until my experience with the team here at Santa Margarita. Made deal over the phone from Arizona, drove over night and everything was as promised when we arrived. Gave us a good price for our trade in. There was confusion with sales tax as if differs from state to state, they did everything they could and made it right for us. It wasn’t just one good guy there, the entire team is genuine. Mahan, John, Rob, Daniel & Aaron thank you!!

Friendly and well informed sales team. Ready to go the extra mile to make your purchase happen for you. I cant even imagine using anyone else. Thank you Ryan and to all the rest off your staff.

Hands down the best car/truck buying experience Ive had! I bought a new Tundra yesterday, 9/11/2021. This was a no pressure, fully transparent process with Techlo and Otto. I was stoked to learn that both of them are Marine veterans as well, and combined with the family owned elements of this dealership it was the perfect balance of professionalism and integrity. I recommend to anyone whos on the market for a new Toyota to come by and work with this dealership. Regardless of whether you end up finding what you want, youll feel compelled to find a way to try and work through them purely based off of the positive shopping experience I guaranteed youll have. Cheers - Brent

We went to so many dealers from Sandiego to Los Angles but this dealer in Santa Margarita is the only ones best ever I never been . The team is very nice and friendly . I like how they worked very fast and awesome compared to other . I highly recommend to come in this dealership. Thank you for all your help to make my dream car come true to the team from Santa Margarita Toyota dealership

Just pick up a new 2022 4Runner for my parents. Note that the price for a 4Runner will be hard to negotiate due to high demand. They helped me with all the questions I have. Super supportive for military personnel. The product specialist, who helped me, let me try out all of the functions of the vehicle. The finance specialist get the paper works done very fast. Last but not least, the sale manager got me the best interest that I want.

My experience was a good one. I was greeted quickly by service employee, Nicole. She was friendly and very communicative. She also scheduled my ride back to pick my car up within my lunch window. She recognized I was in a bit of a hurry without me saying anything and had my car and paperwork ready to go when I arrived for pickup. I will be back for future services. Thank you Nicole!

Bought two Prius at a very good price. The employees are friendly and they all look happy. I recommend this place for your next vehicle purchase.

Best car buying experience ever! Thanks to Aaron, Luis, and Daniel! Best sales team, friendly and knowledgeable! My son was able to purchase dream car! Thanks Santa Margarita Toyota!

August in the service department is 100% amazing. Hands-down stellar service. He even checked on our van that was in for its regular scheduled service on his day off and gave me an update. A person like August is a rare find everywhere except Santa Margarita Toyota. Really happy they are our local dealer and service department. Thank you August!

Wow....What a Bait and switch sales move. Very fake and deceptive dealer. Talk about unethical.I was provided an out the door price via phone conversation, text and email. I still have the so called desk write up, but at time of signing was given another sale price. I tried to contact the sales manager, but nowhere to be found. Left him several messages, I even replied to one of his emails. When I got the chance to talk to the finance guy, beware of Daniel...what an arrogant and unfriendly guy...dude you need a chill pill. I left Daniel a voice mail, but he didnt return any calls...I had to track him down. He didnt care if we bought the car or not, he was If your not happy with the deal you dont have to buy the car. Really guy, I had the sale price in writing and you guys came out with a far out story about the sales tax....you had the address when the credit was run....why didnt you say anything then about the sale price. What was the purpose in getting all my info to give me an out the door price, if your going to change it at signing. Then I was told the car would be delivered and then they pull a fast one and charge us $100 to deliver the car.Horrible customer service and not happy with sales tactics. Buyers beware....dont say you havent been warned.From what Ive heard this is not the first time....so if you have money to give away and like being taken advantage of, enjoy.

Just a great car buying experience! Always don’t know who you’re going to get but Greg C. was great. Super easy and not complicated. Always hate the extended warranty sell portion but nothing you can do about that I suppose. Go see Greg - he’s great to work with.

I have to admit that my car buying experience at Santa Margarita Toyota was so pleasurable!! It was hassle-free & no haggling back and forth. I thought I would need to negotiate with Rob but not needed. I told him what I have and what I could do and it was no problem. 😁Rob Taylor was so helpful and very patient with me and no pressure. I felt very at ease with him and he explained things to me very simply and was very knowledgeable about the car I wanted to purchase. He really is a professional Product Specialist.Robin made me feel very comfortable and really worked with me and was agreeable to what I needed. He really made it happen for me.And finally, thanks to Otto Jimenez who really explained my many options I was able to take advantage of and again, no pressure.THANK YOU ALL for such a wonderful team there and even though I miss my Corolla, I LOVE 💘 my new RAV4 XLE!!! Let the Adventure begin!!!!

Alex Bricker and his manager Robin were great. We just purchased a new Highlander Hybrid here and loved the process. Their prices beat the other local dealerships and Alex worked with me for over a month to help me get a vehicle that wasnt available when we first came in, with the color, trim, and optional items we wanted.

Jim was kind and professional the whole time! I had bad experiences with dealers in San Diego, but the price and customer service made it worth it to drive up to Santa Margarita. In San Diego, one dealer tried to sell me a base model Prius ($25k value) for over $38k! I was super happy to find a place that not only doesn’t upsell, but listens to my questions and actively works to make a compromise. Jim was really patient and helpful, and Richard made the process of buying extremely easy! I ended up with a vehicle I love at MSRP value and I couldn’t be happier. :)Also, they’re dog friendly!

We had a tremendous experience buying our new Rav 4 Prime - (R4P). The motto of Santa Margarita Toyota (SMT) is “We Get It” - and they live up to it. We first met Mahan in July and told him we were interested in the R4P XSE, in the SuperSonic Red color. Mahan told us that they have a great associate, Karen, and if we give them some time SMT would requisition and get us the color and premium package. Other Toyota dealers we visited before and even after SMT wouldn’t even try and simply said we can’t get the Supersonic Red R4P. We said that we would like to buy it in October as we were traveling some of the summer. Yesterday, we took delivery of exactly what we told Mahan we wanted. Mahan kept us informed along the way and was the most pleasant and professional car sales representative we have ever dealt with. Thanks Mahan and SMT - for your above and beyond “We Get It” service.

This was by far the BEST car buying experience ever! Rob Taylor took very good care of us. No haggle pricing, no pressure sales experience. They had the car of my dreams in stock. Will definitely be returning!

1st 6-month service: friendly service advisor Robert, expected to wait a couple of hours but service was completed early. Only negative: service centers for other manufacturers provide a free car wash.

I had a lease that I was upside down on but wanted to trade it in and purchase a vehicle for the first time. I went in to see Sanders W. with many concerns about the process. Sanders spent all of the time I needed with absolutely no pressure, answering all of my questions and concerns. This dealership and staff helped me to get into a brand new purchase at the payments I was able to afford and comfortable with. Coming here was a great decision and would refer anyone that is looking to buy a Toyota! Go see Sanders, you wont be disappointed.A special Thank You!! to Otto J. in finance. You really went above and beyond for me.

Great service, Thomas was great and didn’t charge me anything when his tech didn’t find anything wrong with my vehicle. The tech even took me for a test drive to ensure nothing was wrong with the vehicle. No charge and even did brake and tire inspection to provide recommendations.

Awesome, friendly, helpful. I had been in talks with one of their reps (Nina) for a couple months about purchasing a GT 86. She was great at locating and securing the vehicle from another dealership, brand new! When the time came to purchase I ultimately decided on a new Camry. Got no hassle, just encouragement and support in my choice from the sales staff. Not having to bargain on a price was also nice. Love my Camry.

A shop full of lies. Thank you to those who made you grow up in the United States, although their methods are not worthy of your appreciation. The behavior of these two months has made me understand your store, and I feel very uncomfortable. My worldview and values ​​have changed since today. The orders in your store are just marketing and customer games. Tools This is not A game that takes any responsibility. My friends and I will promote this experience as a community textbook. Please do not join your game. You can report to a higher level. Then he will know that only honesty and trustworthiness can achieve long-term results. Full of lies, Allows you to join the purchase queue, and notify the purchase queue according to the increased amount. Add less money, you always wait. If you want to be faster, you increase the money this business is not honest, call yourself an angel, let you wait. Call yourself an angel

If you want GREAT SERVICE & a snazzy new Toyota ride (and why wouldn’t you)… visit RSM Toyota and ask for Nick! The sales & service experience here is BETTER thanks 5 STARS!

This Toyota Dealership has really turned around. It have a very nice and clean showroom and waiting area. The service was fast and efficient.I would surely recommend buying your car here.

I was very pleased with my experience at Toyota of Rancho Santa Margarita. My salesman, Greg, was not a high pressured salesman—I was able to test drive a few vehicles and he even moved a vehicle from the show room to allow me to test drive it. After 3 days of car shopping at different dealerships and test driving other makes and models, we finally decided to buy the 2021 Highlander Limited. We decided to go back to Toyota of Rsm (one stop shop dealership) and very happy with the staff that we dealt with…from our salesman (Greg) to Otto, in Finance. Also, a big shout out to Nick (internet sales) and Mahan (sales) who helped tremendously in setting up my apple play and teaching me the many features on my vehicle. If you’re in the market for a new or used vehicle check out Toyota of Rancho Santa Margarita. You won’t be disappointed working either with Greg, Nick, or Mahan!

Luis did a great job explaining the process to buy my new Tacoma including providing the exact price I would pay. Got to the dealership and everything went just as promised. Otto got me in and out of the finance department quickly and without trying extra hard to upsell me anything. Very good experience.

I am short of words in expressing my gratitude for Toyota of Rancho Santa Margarita. From the start, Teclo made sure to feel us welcomed but at the same time gave us the space to make sure we didn’t feel overwhelmed (you don’t get this everywhere). With this, I felt less like a customer and more like a friend. As a first time buyer, it was easy to feel overwhelmed but I was so thankful to have Otto look out for me in every way possible. I left with the ultimate satisfaction of a new time buyer and fall in love with my vehicle more and more every single day. Thank you to everyone at RSM Toyota who made this happen! God bless you all!

Best buying experience EVER, no other dealership Ive been to has been the definition of no pressure sales. The Sales Manager (Robin) and my salesman Jim were knowledgeable and at no time did I ever feel pressured during the process. I got there at 715pm and was driving home at 955pm. Thanks for the best car buying experience bar none.This dealerships owner knows how to build a customer base and KEEP it thru an awesome business model and employees who carry it out. Ill definitely be getting my vehicles here from now on.

My wife and I were just stopping by to look at a vehicle because we are traveling to another state. My wife found a vehicle she loved and the management was kind enough to put us in contact with a shipping company for our new vehicle. In and out in a few hours. Friendly folks and the best part is nobody is pushy like you expect from a dealership. Highly recommend

If you hate 5 people talking to you at the dealer... Then, this is your place. Excellent customer service.

I always dread the whole purchasing experience, but I have to say, this was by far my best experience. Everyone, from Ephraim, to Vinny, to Ryan (special thanks for feeding me) and Otto made it a painless and even pleasant experience. Even Jim, the owner, was so nice and accommodating. I love my new RAV4, named her Maggie for Santa Margarita haha, and I’m so happy I made the drive to pick her up! You guys are a great team, thank you again for EVERYTHING!!! 🥰

For years, I’ve had great experience in the service department here, but this year, in April, we purchased a new RAV4 hybrid. The sales guy was very young, but was very helpful. Everything was going great until we hit the finance office, and met Otto Jimenez. His job to handle the paperwork and try to sell us on extras that benefit the dealership and Toyota and him. I don’t have a problem with this because that’s how business works. Where I run into a problem is when the salesman/finance manager uses high-pressure sales tactics and tries to shame you for rejecting his offer. When I rejected the pre-purchased maintenance plan he informed me that wasn’t a great financial idea, that I was losing out on a bunch of money. I told him this was my preference and he reminded me that this was a bad idea. Things got the worst when I rejected the extra warranty that took the car far past the basic 36,000 mile three-year warranty as he became what appeared personally offended and really escalated his gloom and doom sales tactics. He began to tell me about all the amazing technology in my new Toyota that would fail. He illustrated just how expensive it would be to replace the computer and the head unit and on and on and on. At one point I had to sit back and ask him, “are you trying to convince me not to buy this Toyota, because you’re doing a great job at it?” In 25 years, this was the worst finance office experience I’ve ever had, and it really lines up with the slimy car dealer stereotype all too well.

The car buying experience at Toyota was incredible. I have owned so many cars and Toyota has exceeded all expectations! Otto and Luis made this experience fast, and easy. It also helps that they gave us the best deal possible. Forever grateful and will be a returning customer.

Santa Margarita Toyota understands the importance of their customers and their safety. In short, I can tell you a unique problem with my service led to an excellent experience in rectifying the concern. Sometimes it is how issues are solved that matters and SM Toyota along with Ian McKinley handled things with professionalism and ensured everything was right before getting me back on the road. You can count on this team…

Jorge was amazing. He showed great customer service and had a positive attitude. My experience and the speed of service was top notch!

I was impressed with the whole process of my recent purchase of a new Tundra through Santa Margarita Toyota. With the professional assistance of Karen B., I was able to order the model and options through the manufacturer. Karen was straight forward and competent in making it happen. She kept me informed throughout the process and promptly answered all of my questions. I felt like this dealership knows how to treat customers. No hype, no pressure, just straight forward service. I would highly recommend Santa Margarita Toyota for purchasing a vehicle.

I’ve never had such an amazing car buying experience. From start to finish the team was so gracious, kind, smiling always and just made me feel at home.Jim was super knowledgeable, so friendly and genuinely helpful while Robin worked tirelessly to get me in a new car & Otto made the final paperwork seamlesswhich was the cherry on top of this already amazing car buying event.Please do yourself a favor and don’t go anywhere else to get your next car.... you’ll be thankful you did!Thank you again Santa Margarita Toyota team from the bottom of my heart!Feeling grateful for my new RAV

Greg and RSM Toyota were great to work with to purchase my new 4Runner. In the current market environment, it was particularly challenging to shop the limited inventory out there, but Greg was super responsive in his communication and made the whole process very easy! I also appreciated that when I came it to finalize the purchase, the vehicle was beautifully detailed and the paperwork process very streamlined. Big thanks to Greg and team at RSM Toyota. I would highly recommend them to others interested to purchase a new vehicle. -John

Thank you everyone at SM Toyota! I love my new Highlander!! My salesperson Tecklo did a great job. Showed me how to start my car with my phone, and even helped me install my kids car seats. A+ service! Wonderful customer service.

Had a great experience at rancho santa margarita toyota. Luis was very helpful and direct, which is unlike other dealerships I went to. No haggling and no pressure. 💯 customer service, 10/10 would recommend.My only complaint is that the ribbon is not included with the vehicle. 😔

I recently leased my new Toyota Camry XSE Hybrid 2021 and it was the most amazing experience. I was greeted by the owner, and my salesman Nick., with such enthusiasm and expertise and they immediately made me feel right at home. The environment is like none other.. you literally feel like you’re hanging out with friends and family. They worked with me on getting the absolute best deal and car that I wanted. To top it all off.. I had such a great experience with the finance side of it as well.. They really made a great deal and the finance manger, OTTO was awesome. Definitely recommend this dealership and I will be a long time customer.

Just picked up a car for one of my divers at Santa Margarita. Rob and the crew were amazing. They made the transaction simple and easy to understand. Most was done on line and we were in and out in about 20 minutes. This is how a car deal should be done. Keep it up guys, you are a game changer.

I had a great experience with Santa Margarita Toyota. We have been shopping for trucks for a couple months now and this has been the best place we’ve gone to. The people are very nice and sincere, not pushy. They still do the follow up calls but not making you feel pressured. And whenever you say you’re not ready, they do not give you attitude.I had a hassle-free transaction. I think I was the one giving them the inconvenience, ha! We were able to start the process online. I completed everything while I was at work. They were so great with communication, emails, calls and texts. They gave me a good deal as well! And the best part, they delivered the truck to our house!!! Shout out the Rob and Cody - thank you so much for all your help!!!

Rob and Otto were awesome to work with!! Quick, easy and fun. Purchased a solid truck with all the bells n whistles for a great price!!! Will definitely be returning when ready to purchase my next vehicle. Thanks guys!!

Great Customer Service. Marc Robinson was extremely helpful. It was Monday morning and extremely busy yet Marc understood my urgency and went out of his way to get my car fixed on time..

Jim Bigelow is the man you want to work with. He was awesome. Got us everything we wanted with no hassle.

These guys were great. Polite, fast, upfront and friendly (Sanders was my sales person, but everyone I dealt with was a pleasure.) I really appreciated the no haggle process and would highly recommend everyone check them out if you’re in the market for a Toyota.

I was completely satisfied with my car buying experience today. A sales representative named James (Jim) handled my paperwork, and I have to say he did an awesome job.Let me mention Otto as well hes in finance he does a thorough job explaining the different warranties that Toyota has to offer.I will definitely recommend others to this dealership.

Super excited about my new 2021 Toyota Tacoma! It was great working with Mahan and Bob, and they both thoroughly walked us through the process and answered every question we had.

The people we dealt with were friendly, sincere and seemed to be interested in our overall experience. Didnt feel like they were just trying sell us a car. Didnt feel the twist that you feel at most other places. Most pleasant car buying experience Ive had.

If youre on the ropes on weather you should visit SM Toyota, well let me tell you just do it. Dont think twice and visit this dealership. Ask for Halston, Rob, or the big boss Ephraim. They will make sure one of their team members answer all your questions, and get you the best possible deal.This is the second Camry of bought from them, and both times it was a real pleasure. None of that back and forth, let me talk to my manager nonsense. Even the paperwork portion was a breeze, they explained everything to me and help me get the best coverage for my new car. While we were doing the paperwork they detailed the car and filled up the gas tank. FREE GAS!The dealership staff was nice and friendly and the restrooms were very clean. My wife was so impressed with the transition, thats shes planning to upgrade her car.Bonus points - if you go on a Saturday, youll get a very tasty surprise. It was delicious, trust me.God Bless the staff and management at Santa Margarita Toyota! You guys have a repeat customer for life.Mike and Zuly Cervantes

Bought my 2021 Prius Prime in AZ but live in So. OC. (why is a story for another day). Took my car in for the 10,000 mile service. Made the appointment on line using the Toyota app. In and out in a little over an hour. Lounge was comfortable and coffee was good. Santa Margarita Toyota did exactly what I expected without any drama. Well done!

As far as car buying goes, this was my best experience. No pressure, no games, quick service. Thank you!

We’ve been looking for the right Tundra for a long time. We found the one at Santa Margarita Toyota. Everyone there were professional friendly and Made the buying experience fun. And they have an amazing ice machine 😎💜

Ryan Goulding is fantastic. This is the second car we have bought through him. He is easy going, knowledgeable, and no pressure at all. We will be coming back again!

We were greeted at RSM Toyota by Daniel Todorovich (product specIalist) He showed us the car we were interested in. We did a test drive. He had a nice route in place. He was pleasant and very knowledgeable. He took us through the whole buying process. We were never pressured .We felt comfortable in buying the car.We were introduced to Otto Jimenez (finance manager) to go through the finance paperwork. He also was a true professional and also a nice guy. He felt like someone who was honest and we could trust.After we finished the paperwork we were showed the car with Daniel for a final look. He went through every detail of the car and explained everything .He answered all our questions.It appears to me that RSM Toyota is a very well run dealership and I would recommend them to anyone.

Ryan was very good and professional. I am new in the country and he helped me getting the best options.

Service department was excellent!My family was driving through the area and needed service on my Toyota SUV.The manager (Ian) runs a very professional department and I appreciated help from Alan and August. Mike, the technician, was honest and knowledgeable. I have been to several Toyota dealerships in the past and this is one of the best!Your dealership represents the Toyota name well.Thank you!

Service department broke my car, when I brought it in for a recall. Then the service tech barely acknowledged the mistake and no one in Management reached out, even after I called and emailed multiply times. They have lost my business and I will go to Irving Toyota from now on.

I had one of the very BEST car-buying experiences at Santa Margarita Toyota last weekend!! They have a no-haggle EZ PRICE structure, and the salesmen dont earn commissions. This arrangement allows buyers to escape the typical high-pressure, let-me-check-with-my-manager baloney that is common at other car dealerships. The process of buying my car was impressively efficient, and everyone I encountered was friendly and pleasant! Special thanks go to Robin (the used car sales manager), Sanders (my assigned car salesman), and Otto (the gentleman who was in charge of the paperwork)--they were all AWESOME! I would highly recommend Santa Margarita Toyota to anyone who is looking for fair pricing and a pleasant car-buying experience!

Best buying process Ive ever been through! Their EZ Price is the real thing. Finance Manager (Otto Jimenez) was simply the easiest and nicest Ive ever dealt with. EZ is the best way to describe the whole experience! Thank you to the entire Santa Margarita Toyota Team. :)

With how hard it is to find a car right now, Toyota RSM was the best. They reached out to my mom and helped her out from beginning to end. Sanders was so polite and helpful with every step. From introducing the car, the test drive, setting up the Toyota app, and showing my mom all the new specs in the car and how to use it. He was so so patient. Vinny and Halston were also able to help my mom with the best pricing for my mom. I would highly recommend coming to Toyota RSM. Worth the travel from LA county. And the best part?! They rolled out a red carpet and had a bow on the car as we were walking out. Such a sweet touch.

This was by far the best car buying experience I’ve ever had. Kevin is the best! He made this process very enjoyable. He took the time to show me exactly how everything worked in my new 4runner. I’m truly one very happy customer! I’m a lifelong Toyota customer for sure.

What a refreshingly honest and straightforward car buying experience! I submitted an email quote request on a 2021 RAV4 Prime to about 10 different SoCal Toyota dealerships. I detailed exactly what I was looking for with options and an extended warranty, and asked for an out-the-door bottom line quote. All of them hemmed and hawed on getting me concrete numbers, and most were marking up $7-15k. This is the hottest selling Toyota out there right now, so I can understand a small market value adjustment, but $15,000? Alex got back to me with a solid quote detailing *everything*, and they were marking up only $2.5k. Santa Margaritas salespeople do NOT work on commission, and they fully detail every penny of their price right on their website. Its amazing! After emailing and texting back and forth for only a couple hours, we had completely nailed down a fantastic deal on exactly what I wanted. They gave me more than fair value on my trade-in and really took care of me. I was able to email Alex a lot of my paperwork beforehand so they were ready for me the next morning. Alex, Aaron, and Otto got me in and out within 2 hours. I have *never* had a car buying experience this easy and honest. They are the BEST!

Excellent customer service and prompt timing with delivery. Very happy with my vehicle and RSM Toyota! 👏🏻

Good day, I would like to say how pleased I was with the service at the Santa Margarita Toyota. Specifically, Greg Crigger as the salesman. He was knowledgeable and really went the extra mile to get me the best deal. I meet Greg at another dealership and followed him here to this one. That should tell you a lot!!!!Second, I’d like to recognize Otto Jimenez for his honesty and guidance.Third, Aaron the manager was a breath of fresh air.Overall….this dealership is not like the other ones, and I would highly recommend them and especially those mention in this review.JMG

Kevin Y is the best! I was surprised at how easy the process was, econtracts are the best! The car I wanted sold and Kevin found me another one—I’m a super satisfied customer! Loved that this whole process was no pressure and that I got exactly what I wanted at the price I wanted!

My service writer Nicole was great. She explained the 30k service to be completed and was honest with estimated time it would take; and even set me up with a shuttle for a ride home.

Very pleasant car shopping experience, finally getting my beloved car home. The staff were pretty efficient and kind. They allowed me to do an independent inspection which removed all my concerns. Rob and Mahan gave me a lot of support. Im grateful for their sincere attitude.

If you want the best car buying experience with no pressure at all ! Please come to this dealer and asking for Teclo or any of sale person here! They treat you like family. The best thing abouy them is no pressure at all. Sale manager is such a nice guy and honest with respect! They gave me the deal that i could not think of. Best deal in Socal. Thanks so much Teclo and your manager! The best people to do business with! Howie 2021 Rav4 XLE

I find the service staff really friendly here. My last interaction was with Tim and he was really nice. and I would recommend doing the maintenance service at the dealership.

NO BS dealing with Jim @ Santa Margarita Toyota, a few emails, a phone call then onsite to trade in my vehicle for a new ride. We got a better deal than originally quoted! Jim was excellent to deal with. This is the 3rd vehicle we purchased there. Excellent customer service!

Incompetent...Paid over a thousand to repair a no start condition in a company vehicle. A few days after the repairs were made, the vehicle would not start. We were told that now the vehicle needed a new starter. Took it to another Toyota dealer only to find out a ground needed to be cleaned. This was done for one hour of labor which is fair enough.

I was looking for a particular 4Runner, but because of the high demand and shortage of 4Runners, I could not find anyone that had one on their lot. I literally emailed all Southern California dealerships requesting to be put on list to be called when and if anyone received a 4Runner. Most dealers tried to pull a fast one, had me drive to their dealership and give me empty promises. Except Santa Margarita Toyota! Look no further: SANTA MARGARITA TOYOTA IS THE PLACE TO GO!I was fortunate to have had a GREAT SALES PERSON that received my email and called me on the phone not by text to introduce himself! That sales person was Jim Bigelow. He informed me that he would call me to let me know if and when any 4Runners would arrive on his lot. Folks, that is exactly what he did, the moment they landed on their lot. I received a call and drove 64 miles!Let’s just say, with his honesty, expertise in the CAR WORLD, I WALKED AWAY WITH A BRAND NEW 4x4, 3rd row seat, with a SUNROOF, 2021 TOYOTA SR5 PREMIUM!Jim went above and beyond customer service. He provided excellent communication skills and did not give me false hope or expectations that he would not be able to deliver. You don’t find sales people like that now a days. Thank you Jim!I also had a great opportunity to work with an AMAZING finance manager, Richard! I didn’t feel pressured to get more warranties added to my deal. He showed me the facts and what could help my vehicle in the long run. I appreciated his honesty and the process was quick and painless. Thank you Richard!Thank you to Jims Manager that came by to introduce himself and congratulate me on purchasing my 3rd 4Runner :-)Overall Santa Margarita Toyota is welcoming, clean and has an amazing TEAM to help you get what you’re looking for!Some word of advice, do your homework, understand the vehicle your purchasing, understand your finances and be realistic of what you can afford. If you do all that before you go YOU SHOULD NOT HAVE ANY PROBLEMS!Thank you SANTA MARGARITA TOYOTA!!!

I had the best experience there! Daniel was the salesperson- awesome. Otto was the finance person-incredible. And I believe there was an Aaron who was initially the middle man between me, daniel and finance to get us all on the same page. They seriously worked with me and Im 100% satisfied.

I cannot say enough great things about this dealer and the people working there. I brought my girlfriend and my parents on separate occasions to purchase a Corolla Hatchback and a RAV4 and now I came to purchase my own Tacoma. I have always dealt with Alex Bricker, and have had the easiest time purchasing vehicles from him. He Is not pushy AT ALL and is very understanding that the process of purchasing a vehicle is very stressful. Daniel the finance manager we dealt with is also great! Also easy to work with and will not push things on to you. All staff there always have a smile on their face and are very friendly. Thank you!

Everyone is always very helpful and nice.I have never had a bad experience here.

Shout out to Todd Devine for an outstanding job on our cars, and so with the other employees at Santa Margarita Toyota. Very professional and friendly service. See you next time!

1st vehicle purchase was made at Santa Margarita Toyota. Couldn’t be happier. The car buying process is always such an unpleasant experience but this was the first time we walked away confident with our purchase and happy!The team was extremely helpful with the purchase and also very honest in steering us in the right trim level. Financing department was also very attentive to the end.I’ll always be back to Santa Margarita. The feeling of not being taken advantage of which is often the case when buying a car was not present. Priceless! Thank you!

Super easy and friendly. Rob was great with all of the info I needed to make my decision easy. very enjoyable experience.

Always kind and professional! Matt greets you and is informed and helpful. Best dealership for Toyota. They make you feel like a VIP. Service department gets the job done right.Thank you a very happy customer, Sharon Harper

Cery professional service departmet. August the service manager, goes above and beyond. Im always very satisfied when I leave my truck at this dealership For service. highly recommended

After my 2005 RAV4 died just under 200,000 miles, I was discouraged. I went to Santa Margarita Toyota unsure of what my next car might be. Sanders Woodall assisted me but I have to admit that I wasn’t prepared. His calm, honest and poised approach made me feel comfortable and I began to seriously consider options. There were some good choices but he could tell they weren’t quite right. However, he knew there was a vehicle coming in that might be the one. Sure enough he was 100% correct. I am now the proud owner of a 2017 RAV4 Hybrid Limited in the exact color I wanted. This was my first experience purchasing a vehicle and Sanders made it unbelievably easy and enjoyable. I appreciate him so much and he’ll forever be a part of my first car story.

Luis and the team did a fantastic job helping us choose the right vehicle for our family. Outstanding service and follow up!

Friendly, helpful staff. Efficient and kept things moving quickly to minimize waiting. Sufficient inventory to find the car I was looking for after checking with 4 other dealers.

Service is great. My service advisor Reza was fantastic, explained everything, took care a recall item. He is one of the best I have dealt with.

I recently bought my 2019 Toyota 4-Runner from Santa Margarita Toyota through an online transaction on 4/15/21. I worked exclusively with Ron Moussavi for this transaction. He sent me pictures, a video of my car and called me so everything would be handled online. My wife and I completed the credit application, got approved and by the 5:30pm, Ron delivered my 4-Runner to my house. My 4-Runner came at an incredible price and had only 4,600 miles on it. The car was in pristine condition 9.8 out of 10 and we were totally impressed. He took back my trade in and the deal was done. For the last 2 weeks Ron has followed up with me and promised everything he delivered to me and my family. The entire staff at Santa Margarita is first class and I would not buy a car from anyone else. Ron Moussavi is not a car salesman, he is an extremely honest man that sells cars. God bless Ron and the staff at Santa Margarita for making an online experience completely positive. Please do not hesitate to work with Santa Margarita Toyota.

Ron and the team at Santa Margarita Toyota made buying a new vehicle look easy. With COVID restrictions, Ron and the team worked as much as possible with me over the phone and email before I drove down. I traded in my 2017 Tacoma TRD Sport 4x4 and picked up a new 2021 4runner TRD Off-road Premium. They were able to match my pre-approval APR through Toyota and gave me top dollar for my trade in and a great price on the new vehicle. Every dealership should strive to be like Santa Margarita Toyota.

It was so refreshing to do business with a dealership that provided such a great buying experience. We called the dealership about 2 hours before they closed. We were looking for a specific model and color. Daniel took the time to check inventory and insure that they had it in stock and also took the time to call their inventory manager after hours to make sure that it was not allocated to someone else. That told us that it wasnt just about the sale or a first come, first serve mentality. As a small business owner providing the same products that thousand of others provide, the only thing that separates us is the customer service that comes with doing business with us. It was so refreshing to find a car dealership that also believes in this model. Keep up the good work. We have definitely found our new dealership!

Great customer service, we loved it there, everyone was super nice and helpful. Will definitely recommend!

If you’re in the market, this is definitely a dealership I recommend. I was looking for a vehicle online and some prices were too good to be true (they really were). Then I stumbled upon Santa Margarita Toyota. They post honest, upfront pricing that doesn’t change once you go in to the store. My car buying experience was not what I expected. Alexandra helped us and she was professional and kind. They had the vehicle ready for the test drive and filling out the paper work was easy. She didn’t try to add unnecessary add-ons. When we got into finance, Richard was very informative and helpful in deciding the warranty we wanted. Thank you guys so much for making first car buying experience exceptional. Like I said, this is the place to go if you’re looking for upfront pricing and honest sales people!

Sales person was very nice, friendly, and helpful. I purchased my new 2021 Highlander.

Very good experience, Reza is the best!Gave me suggestions, no upselling or funny business. Very clean facility. Highly recommend.

Best car buying experience Ive ever had. Karen, Daniel, and Otto took great care of me. Love their pricing paradigm; be reasonable, fair, treat the customer with respect, and everybody wins. Highly recommend this dealership. Thanks!

I want to thank Rancho Santa Margarita Toyota for there amazing service. I went in and right away was helped by Teclo Minor. He was so incredibly helpful he explained everything so in depth about the car I was interested in. German Urvina was also amongst the people that help me choose and test drive my band new 2021 Toyota Camry. Also want to give a special thanks to Otto Jimenez the finance manager that made it possible to walk out with my car. He was super nice and his customer service was on point! He explain everything my mother and I were signing in Spanish and English so that we would both understand what we were signing. My mom purchased her first car here and now with the awesome experience I just had I want all of my friends and family to come out and ask for these guys they will help you unlike other dealerships I’ve been to where they are so pushy about selling you a car to gain commission. Thank you so much for everything!

This is an amazing dealership. I went in by myself to buy a car. As a female, that can be very intimidating. Cody was the sales associate and he was honest, kind and genuinely helped me. I met the owner and he shared the goal of the dealership was to be honest, fair and not take advantage of people. (As I had shared with him my last experience buying a car at a dealership) The finance associate was Otto and he hooked me up. He explained everything so clear and never pushed me to buy anything. I was blown away by the integrity of this business. I will be sending people to this dealership. And I will be getting all my services done here. I got a 2020 Toyota C-HR and I love it!

Very happy and satisfied with the help we got from Otto Jimenez (Finance Manager).He was kowledgeable,honest and guided us throughout the whole process.Alex Bricker was welcoming and efficient product specialist.Overall, service was excellent.Santa Margarita Toyota is highly recommended for anyone looking for new or used car.😊

I have purchased two cars from this dealership and have yet to be disappointed. The service and family feel is shared throughout the community within the dealership. Sanders Woodall has helped me with both of my purchases and I would fully recommend him to anyone looking for a car. He gives you the full lay down of each car your interested in and makes it easy to ask questions and receive honest feedback. Most importantly he helps you find the car that’s right for YOU. He’s a great guy and anyone would be lucky to purchase a car with him!!! Much love for Sanders!!