We just took our dog to use the self serve dog wash. First time. I was so impressed, they had everything needed for bathing and grooming. Since, it was my first time the staff were very helpful and friendly. I would definitely recommend this service. Washed, and dried my girl and off we went. All for less than $10.00.
Drove 45 minutes to purchase a $1,000 safe got there at 8:43pm. I was told I need the manager for the sale of a safe and was pointed in a direction to go walk around and look for him. I asked the gentleman at the register if he had a radio to call him instead and was told no. After not being able to find the manager went back up front and he indeed did have a radio and paged the manager to come to the aisle with the safes. When I informed the manager what safes I wanted I was told I could not buy it because they where closing soon and he didnt want to deal with it. I will be ordering my safes from another company. I was about to purchase three safes total over the period of the next week and they have lost that business, and I will no longer refer people here. I do not recommend this location. Completely wasted my time and disrespected my choice to do business with them. I own my own business, if this was my store Id really be concerned with the employees you have and their lack of motivation to do their job, help customers, and make sales. I was even willing to do all the work. I offered to handle it myself after he said he didnt want to deal with it. I asked if I could use a dolly and handle it on my own. Sale was denied in both scenarios and money and a customer lost. I will not be returning.
What a dump. Ordered a couple of bags of wood pellets online. It was 24 hours and was never contacted so I just stopped in since I was in the area. The front cashier directed me to the customer service desk in the back to officially process the pick-up. Waited there for 15 mins, no one showed up. I yelled down to him and he called over the intercom. another 10mins and no one showed. Mind you, I did see employees earlier on the floor who went in to the back...i guess to hide. Another customer was also in line behind me and we were both frustrated. I went and found the bags of pellets and just told the front cashier that Im taking them because I paid online and he should just let someone know.This is the second time Ive been there and the second poor experience Ive had. In short, the first time I ordered online and followed the process to have it brought out to the car during COVID. No one showed so I had to call and talk to a couple of people. You can just tell that its kids who work there who hate their job.I guess the lesson is to not order online ever. Just go and pick it up. At least the front cashier was doing his job, even if he looked nonplussed about it.
I was pleasantly surprised by The Tractor Supply Stores inventory. They had everything from Carhart jackets to motor oil. I needed caulk & a few painting supplies that I found for a decent price. I also found a few useful tools in the clearance section at the rear of the store. Totally unexpected were the chicks (baby chickens) under the heat lamps.
I ordered a $5000 zero turn from the online store and was told it would be delivered in 10 days. I noticed halfway through that wait period that my card had not been charged and contacted support to get it corrected. The first lady told me this was normal (???) and that it would be charged closer to the delivery date. I attempted to contact support later and literally could not reach them. I then contacted support via email which took 2 days to respond just to tell me what I already knew... The day after the expected delivery date I got notified that the order was cancelled which is what I expected was going to happen all along. The reasoning I got from email support was that the distribution center cancelled the order but they gave no way to contact them to figure out why. I contacted my bank and confirmed the charge was approved on their end. When I asked email support what I should do considering the charge was cancelled for an unknown reason they ghosted me.
HORRIBLE. GUY ANSWERED THE PHONE HAS NO CLUE. TOLD ME A 6×12 UTILITY WAS UNDER $1K. I SAID R U SURE. LET ME CHECK AGAIN. NO $499. REALLY...GIVE ME 5 OF THEM RIGHT NOW!! HERES MY CARD. BRO NO 6×12 ON THIS EARTH SALES FOR $500. LET ME SPEAK W/ A MGR. ON HOLD FOR EVER. CLICK. IF THEY GAVE NEGATIVE 5 STARS, THEY WOULD HAVE IT!
First time shopping here and I was really impressed. Thank you Nick and Craig for your amazing support helping me load those cattle panels. I was a really hot day and you went - Above and Beyond- to help me load my truck.... with such kindness to top it off. Thanks so much, I will be back and will share what a great place to not only shop but visit for some great human connection. I felt like I was treated like family.
Thank you, Tyree, for your outstanding service. You appeared to be the only employee in the store when I was there today, but you checked out several customers and then helped me at the customer service desk with tremendous professionalism and courtesy. Customer Service is what its all about! Thank you!
I had ordered something online for curbside pickup. When I arrived, the process to get someone to bring your item out was easy to follow, and I received my item in a timely manner. I will be ordering from here again.
Tractor Supply is always a pleasure to shop at. Its your, cant get it anywhere else around here, store. And employees are always great, too!
The young man who assisted me on the phone name began with H was extremely patient on the phone
She was great and very noticeable when asked about a product and walked me over to show me...
This was my first trip to a tractor supply store but they have dog food and treats at a reasonable price. I left with hooves, dog treats and dog food. I have 2 dogs so I love low prices on dog food. Side bar: I grew up in this area and this was always a market. It was Little Georges in the 80s and county market in the early 90s. Food Lion lastly. Kinda odd that they no longer have a market in that area. But back to the current store, was well stocked. Thats why they get 3 stars. And because of the nice lady who greeted as we entered. The cashier was not friendly. Merchandise is not clearly price marked this made me frustrated when attempting to compare prices. I will return due to the variety of bully horns, and antlers all at great prices.
Great customer service and supply
This was one of those above and beyond customer sevice visits. I was looking for some out of season fertilizer they showed in inventory. Jackie found it hidden in a back connor of the stock area and moved six pallets of animal feed to get to the items I wanted. Thanks you for going above and beyond.
Just picked up an online order. Made an exchange. Staff is very nice.
Friendly staff and a nice little store to visit. Great for gardeners like myself.
I love TSC. Yhe ppl are so friendly and helpful!
Has everything I need. Own 40+ chickens and they have everything... including clothes,shoes,hats...
Always the friendliest people working here.
Ok for my first time at this location. Staff didnt know where stuff was located, so I wandered around till I found what I was looking for.. proper training is key!
Front counter help was very polite an positive wish that was contagious
By far my favorite TSC store. They are always pretty well stocked and organized. The staff however is what sets this store apart. Everyone is friendly and willing to help. Glad that this store is actually the most convenient location for me as I am in here weekly or so with our mini farm. As the reviews show this a good branch of TSC!!
Love this store so much. Good location. The staff is what makes it for me though . Always friendly and helpful. I always End up staying way longer then expected because they are always teaching me something !!!
Place to get blasting materials and other things I missed from Home Depot or Lowes. Price is often pretty good!
I love that I can find things instore.
I love this store. You just never know what you will find. I bought this beautiful rocking bench. The folks there are super friendly.
Great store. Just wish they had as big of an inventory as the one in westminister
Julie and Brenda are THE BEST! I bought a bunch of horse stall mats not understanding how huge and heavy they were, and the three of us somehow crammed them all in my tiny Honda. Literally the best customer service EVER. They really went above and beyond to help, and I am very grateful :)
I always go to the Belair location. Visited this for the first time and was surprised at how big the store is.Very good variety of feed, tools, batteries, tires,seeds, flower seedlings. Also farm clothes.Also selling chicks and ducklings.Great customer service from welcoming to answering questions.Will be returning.
I was looking for straw or hay to cover the yard where the dogs messed it up. The man who answered the phone (David?) knew what I wanted and explained everything to me over the phone. Great customer service. We didnt get to meet him cause when we got there he had already left for the day. Love the clothes and the baby chicks.:) dont forget the great supply of wild bird supplies
Good place to get tools and much more
Great staff, good selection of just about everything.
Terrific service yesterday. Manager herself walked all over the store helping me find bits and pieces for jury rigged solution to a problem i was trying to fix. Very helpful.
Fun store excellent items reasonable prices
Stocked with lots of good stuff, including baby chicks.
I was treated extremely rude by one of your employees. I spoke to manager as this wasnt the first time with the employee. I got the bs answer that the manager would speak to her.
Has footwear and attire but has no fire pits.
Nice place. More variety sold than I originally thought
Customer service was great.
Great time shopping. Great team at this location. We talked to or was helped by at least four people if not five.
Good stock. Great employees, very helpful. Also has a pet cleaning station, they supply shampoo, conditioner, nail trimmers, blow dryer, scissors, and a grooming table. $10 for a diy pet wash. It saved my back!
Theyre LEGIT. The $taff treated me decent... They were helpful and polite.
Staff is helpful, place is clean and organized
Very friendly Associates.Decent selection.The actual business sign on the outside of the building may not be lighted which makes it difficult to know if its open or not.
Courteous and helpful staff. Has a small town feel. Hoping it with inspire some neighborhood gardening.
Very helpful staff. Well stocked and organized, easy to find everything.
Great customer service!!
This time, they had enough employees working for customer care. I was greeted at the door.
If you have questions about anything, those people are always trying to help and give great advice they have amazing products for the garden and farms and very good tools!
Great store. usually never have any struggles but it seemed a lot of the products on the floor were not tagged or priced.
Great store. Friendly staff. A bit hidden from the road. Best local source for wild bird food.
Great company, good prices and healthy food that my dogs love.
A good place to get bird seed and corn for the deer a a lot of gram supplies
I love the wash station they have for your dogs for only 9.99 and the shampoo, nail clippers, conditioner, combs and blow dryer are there free to use awesome.....
Love the new store in Randallstown. A great place to shop for all your pet needs and they even have a do-it-yourself dog bath on premises.
Need it waterproof boots for the whole family and found them and a very good price.
A girl named Brianna helped meShes very niceThe store wasnt half bad either
They have exactly what I want at a great price.
Great prices for everything I bought. Helpful pleasant staff!
Awesome place I could spend hours just walking around and looking at all the cool stuff
It’s good place to do your lawn supplies, help is ok not great if you need one.
Love TSC, been going to the TSC store on 140 for years, now going to the one in Randelstown, much closer to me. TSC has many items that Home Depot & Lowes just dont have, my first stop for hardware, lawn & garden & animal supplys.
This store is new to the area and very convenient for me to purchase wild bird food. The prices are very reasonable as well
This store is new to me since this was my first visit. This store has everything the TSW in Westminster has with larger items in shorter supply but can be made available. This is my new Big Boys Store since I live in Reisterstown.
Great store great staff. Will return. My dog loves it.
First time in this store way impressed didnt realize everything they carried will be a new customer moving forward
The usual hardware store, but they have what most others do not have on hand. Great service
Friendliest people youll ever meet. Great store well organized and everything youd ever need for the outdoorsman
Friendly place very good customer service easy to find what you are looking for and very good prices will be going back for more stuff
They always have what Im looking for and the people who work there are always friendly and helpful.
They have everything you could possibly need with the exception of food.
Staff are always friendly cpuld not do 5 star due to they do not stock rice coal i have to travel to a different store
Great customer service!
Associate was very helpful. Store was neat and organized. Found some bargains.
Really Friendly staff...at least the folks that helped me☺
Customer service here was terrible. You ask a question and youre treated like a pest to their day. Didnt even get my question answered, really hate that this location offers what I need, but not another.
Always a friendly staff, very helpful and knowledgeable. I’m so happy they are here
Very cool place with friendly, helpful staff. I will definitely return.
They have the hard to fine stuff,you can fine stuff that you dont even need.
Great store, nice prices one stop shop for a lot of outdoor and pet needs.
When you first walk in the stores very impressive plenty of things in there to look at some things are high some things at a reasonable price heres the problem one person at the register three people in the back room goofing off no one in the house to help you find anything that you need are we there for an hour and a half looking for someone to help me even though it was called and said they was coming but they did not there was another customer in the same situation I asked him what his problem was he needs someone to cut a chain no one helping so I knew how to operate the machine so I went over and got him a piece of chain and I did not even work there I came for a lock for my toolbox could not find no one to help me unbelievable unacceptable and Despicable of help I will not go there and I will tell my friends the same thing what Ive experienced
Its a one stop shop for all manly stuff you need
U get to see chickens and ducks I dont know if they would get different animals but they sell food for animals but I wont spoil more but come see it please
Great selection of hard to find tools and parts at good prices. Unfortunately its slowly becoming a Harbor Freight.
The staff where very friendly and helpful.
Nice selection of a variety of items with fast & friendly service!
Very clean and organized. Store is fully stocked.
Great alternative to HOME DEPOT and LOWES
Extremely polite and welcoming staff and huge selection of products.
The store was very organized. The staff was very helpful.
Everyones very nice they allow dogs and their prices are reasonable
Didnt have what I needed but is a good store with wide array of merchandise. Friendly, helpful staff.
I go here often. Very friendly and easy service!
Good stuff
I like the store but it is ridiculous if you go in there on a Saturday or Sunday be prepared to wait in line because they always only have one cashier open and a line all the way to the back of the store
We really are so excited that they opened a TSC near us! Who needs Macy and Walmart when you have a TSC!If youre into country things this is the place to go. They have an amazing selection of merchandise from pet meds and food to western clothes and boots as well as tools, hardware, fencing, and of course tractor supplies. Staff is very friendly and helpful and will cheerfully help you find what you need. Prices are very competitive and if they dont have something in stock, they will offer to get it for you. Since we have a small farmette, we go there at least once a week for all of our farm needs.
I was extremely skeptical about this store being put in my community but I am so happy that it is here. Everyone is always helpful and polite and the sales are great!
Very good TSC. Good selection, good prices, great customer service.