This is a great place to go for car needs. They did exaclty what they said listened to what i needed. I have had a hard time finding decent people to go to when it comes to vehicles. But this place is great all around. Will definitely keep going back to only these people. Beyond happy with my service from them.
The man I met at the dealer was attentive, friendly, and on time. However, when I got a second opinion on what was wrong with my motor, it completely contradicted what I was told from Mountain West. Best part is, the other mechanic took 30 minutes to find what was wrong and didnt charge a dime, when these people charged me 140$ for not even an hour of work, just to eyeball the motor and lie to me. They said rods were bent and valves were broken, when there were no signs of such things. The only reason this place got my business in the first place is because we though we were stranded in Rawlins, and he was the only place open with reviews above four stars. I dont know if it was just an honest mistake or if Ive been downright scammed, but either way, I wont be coming here again.
Get the parts yourself. Waaaayyyyy cheaper. They charge a 30% upcharge for parts you can go get at the parts store yourself for less and its the same parts they get. All the do is call oReillys or carquest and order them. $120 an hour is ridiculous and the charge an hour minimum for a diag just to tell you whats wrong with the vehicle. If you buy a car on the lot youll end up taking it to get it fixed within a month. And they will tell you that it wasnt a problem before when they know it actually was. These guys are shady and valarie is to sweet to be working there. All they do is replace parts till it seems fixed. And if youre a corporation or seem to have money, the rates go up. Zane also does work for Alex and Nicole.
Great and efficient service. They are outstanding.
Had a new clutch put in my truck. The service was outstanding and fast. Also, Valerie is the nicest service advisor I have ever met!
They fixed our F-250 diesel and thanks to the owner I was able to get reimbursed $7835.35 for the repairs and etc. I purchased bad fuel in Montana and our truck shutdown outside Rawlings wyoming 40-60 miles. The fuel had lots of water and all the injectors and ECM had to be replaced. We were quite sick over it all and the owner and Valerie told me that my insurance would pay for it. I wouldnt have known that Im sure. Anyway we were reimbursed for all but the deductible. They got us back on the road as quickly as possible. (10) days in a motel in Rawlings. Which wasnt too bad now that were home. Lol
Very please that they helped us out. We are from iowa and broke a brake line on our truck. They were quick to get it in and get it fixed so we could get back on the road. Very professional and explained everything they were doing. They are also reasonably priced.
Honest and good people 👍
Quick, affordable, quality and beyond excellent service, Valerie is a Saint, thank you
A few problems.
Great ownership and staff.....This is where you want to do all of your automotive and power sports needs. See Dean for the best deal!!!!
It was good they picked my four wheeler the first time hoping they can fix it and find a piston for it
Fantastic people, very helpful, would use again and tell my friends!!!
Friendly and knowledgeable staff that are eager to work with you.
Knowledgeable staff and extremely accommodating.
Valerie is so sweet
Excellent
Ford gurus!