Having visited this store several times now and getting to know some of the employees, I am impressed at how they respond to customer needs and requests. A special thank you to Kyle (manager) for responding promptly to my requests regarding the cleanliness of the parking lot and garbage areas. I know it is a difficult thing to keep up with. I encourage people to patronize and support this store!
I needed stretched canvases for crafting. They had the size I needed.
The store manager is disrespectful. I will never work with someone like her
They would have received five stars if they would have had bicycle headlights.
Great place. Friendly and I was in and out!
I was pleasantly surprised when I stopped in today! The shelves looked great and employees were working on stocking. I was greeted several times. Best experience ever!!
Good atmosphere. Make sure you wear your masks
I was accused of stealing and berated til I left even after I asked the girl to call the police. I called back to get the corporate number only to be hung up on.
Much better since the new store manager took over
It dont take long for a quick stop by trip. The place is kinda a wreck because they dont really have the time to clean up mess others make or keep it fully stocked. But as long as your are respectful to staff they are respectful to you.
Need more help at the register. Taking nothing against the employees as they were very nice, helpful and made every attempt to expedite the customers visit. Very impressed with the staff. They get 5 stars IMO
Store is always messy. Nothing is ever stocked on the shelves. Workers are rude and lazy.
Looks good from outside but a total mess inside. Stuff where it doesnt belong. Boxes in the way. Not stocked well at all. Definitely needs work or shut down so bad
Nice place with good employees. Helpful and friendly.
They have cute little things you cant find other places. A nice selection of plus size clothing and pajamas. The store is a little tight and some aisles are tight.
This store is a mirror image of what it used to be! Most of the shelves are not full. It can be difficult picking up household items because you never know whether they have it in stock or not. It can be a real pain to have to stop 2 different places when this location doesnt have the item stocked.
The best one in cincinnati
I came last minute but enough time to grab what I needed before they closed but the doors were locked and they just watched me with the most rude face as they checked the last people out. I realize it’s the end of the night but that’s just lazy.
Very organized and clean. Friendly staff!
I easily found what I was looking for. The carts were clean and dry. The staff was very nice and helpful.
Clean! The staff is very friendly
There are low prices on a lot of necessities.
Unprofessional workers
Great found what i was lookinh for.
Yhis family dollar sucks cant keep help dirty and the help they have so rude. Please get someone in there with dignity and respect .I thought you found the right person but put in. Management and everything went bad now the whole store is nastier people stealing walking out with everything. Family Dollar Reading Ohio do something quick before the shelves are bare and it has to close. People want this store we just want it cleaned up, it takes a team everyone should be putting up truck cant sell it if its not on the shelves. Make them all work and take pride in thier job.
Friendly staff and clean store
I have never been disappointed in my visit here. Staff is always friendly and they always have what I need.
I found what I was looking for even though the clerk didnt even know they sold what I was looking for. I was trying to find an inexpensive/dollar stylus.
They have a couple people that work there not are really hateful..
Good to get in and out quickly but the stock is limited harshly no hot dog buns
Hit or miss location. Parking lot always looks terrible, known for closing early, staff always smells like weed, and staff is often rude. Also, you can never walk through the isles without the risk of tripping over a box or cart that is often blocking the way. New management is probably needed..
It is the place when U can not find it in the Walmart Target Big LotsSams Cosco JcPenney Khols Marshals CVS Walgreens Krogers Rite Aid Dollar Tree Dollar General & Roses Ralphs Aldis Kmart Safeway Liberal all hardware stores Wow a mouthful. Now I am pretty sure there are others.
Newer building and store has a more organized feel to it than some stores.
Some of the ladies there could of been nicer to other customers, my neighbor wasnt treated as nicely as I was but the cashiers did change out an she had a difderent one then I had.
Not very organized and hard to find products that you want.
Always so crowded and crazy waits in the checkout lane. I think the people in the back should offer assistance when the line is almost back to the front door.
Family Dollar on Reading is a lot like that annoying drunk uncle who shows up at every family function with a warm can of Hudepohl, telling the same unfunny anectdotes while flirting with his under age niece: sort of gives you the heebiest of jeebies with every visit, but you cant help but be amused and somewhat entertained. In the end, you take his low quality charm in stride, for without him, life would be a bit less exciting.
I am able to find what i need.
Store is dirty as well as the parking lot. Lawsuit waiting to happen with all the merchandise on the floor.
Nice store . Great workers. Only issue I have store never opens on time.
Family Dollar isnt very cheapIt can be more expensive than Kroger
They close at 9pm. At 8:50 two store clerks are standing at the door telling me and others that they are closing. When I told them its not 9pm yet, they told me I had to hurry. What is the store policies this?
I go there at least 3x a week most if the time the workers are very friendly to everyone aswell as myself but there has been a few times that a few workers as well as Manger has been rude and jus doesnt seen to care about the customers at all,there also was a time I had went to the store at 10 am and not a soul was there and the store doors were locked no signs at all saying they was closed one women said she was there at 8 am when they was supposed to be open and wasnt at that time also some one finally showed up to open the store by that time it was 12 noon,they lost alot of customers that day I seen this with my own eyes but all in all there are some very nice ladys and gentleman that work there...
Every one was nice and helpful. Very clean
Standard dollar store. Nice folk
Workers were very helpful and nice
I like this Family Dollar. Its just cluttered but neat but cluttered.
Opens whenever they feel like it
One of the workers that goes by D.J was the absolutely rudes person ive talked to no matter in fact met wont be going back to that family dollar Ill just go to dollar General down the road
People here r so sweet
Hot, fresh, yummy, and right away.
Seems that cooler are always almost empty. Chips and 2 liter are never stock or they dont stock enough. I think it is a very poorly ran store.
Great line of seasonal products
Love this store always friendly
Like most.. Cleaner newer story.. Parking is tight
Store is disaster nothing on shelves cant even push a cart down isles everytime I go its like dirty floors I have been in Dive bars that are cleaner the this place shame shame shame management update 2 29 2020 wrotten food in freezer banquette dinner may call health department
This place is awful TRASH ALL OVER THE PARKING LOT, U CANT EVEN HARDLY WALK DOWN THE ASILE, A COMPLETE eyesore for reading wont ever go there again
Store mesy, products on floor.
Small but good
Staff is always friendly
Woman ahead of me paid for my items.😀
Nice customer service
Great for cleaning supplies
They had most of what I needed but they did not have the beef broth that I went there for I was in the middle of making soup and noticed that I had crushed tomatoes at home instead of tomato dices so I ran up to Family Dollar to buy some tomatoes and some beef broth there was three people putting up truck they said it was on truck to come back in a couple days and it would be on the Shelf that did not help me at the time
Close and convenient.
Family dollar is family dollar find what u need and more
Wasnt open on the days it should be open.
Cheap and easy
Great prices a bit of long lines
Lovely service!
Workers are rude sometimes.
Staff was friendly enough. I did have a problem with a toy I bought my granddaughter. Inside the toy was what looked like mold.
Workers are extremely rude there.
Cheap prices and rarely crowded.
Needs work
This store has EVERYTHING!!
Smaller store. Friendly staff.
Loved it!
Inexpensive and convenient
It is what it is...lol
Wonderful service
Worse family Dollar ever
Convenient
Dirty
Friendly staff,,
Near your house always ....Only 3 star, they sell very expensive ..