Ive been having a problem hearing for many years. I went to connect hearing and they service my ears extremely well. I got a hearing aid Within two and a half weeks. When I had an appointments they would call me and let me know that my appointment was coming up. Theyre very courteous. The office has a very clean and a pleasant atmosphere. The technician there are knowledgeable and helpful. Im now wearing a new hearing aid and I can hear so many things that I didnt hear before. I know it will improve my hearing life. Thank you Connect Hearing.
Nadine Pascual, HCP at Connect Hearing has serviced me to a very high degree.First of all, she has provided great customer service in demonstrating politeness, kindness, and patience while exercising a special interest in making sure my needs are met.Secondly, when I first came to Nadine with hearing deficiencies, she tested my hearing and provided me with the hearing aids that were made and adjusted to reform and improve my hearing abilities, which increased my productivity towards communication.Thirdly, because of Nadine, I can hear sounds in the far distance as well as the clock across the room.Lastly, because of Nadine’s excellent services, I highly recommend Nadine at Connect Hearing to anyone who lack the ability to hear normally.
I Marina was fitted with a pair of hearing aids with Carol my Technician on May 4, 2021. Today 6-29-2021 I am still totally satisfied with hearing aids and with the excellent way I was treated. Thank You Carol and Connect Hearing I didn’t realize how much I was not hearing!!! I totally recommend Connect Hearing ♥️👍
The ambiance was lovely and relaxing almost spa-like. Brenda and Carol, staff, were patient and friendly making my elderly parent feel comfortable. Thank you staff for treating my dad with such dignity! ❤
I highly recommend going to connect hearing in Redlands,Ca. Nadine was awesome, I was nervous but her calming personality, helped me to relax. She explained everything so good I was able to understand. She was Courteous, polite and very good at what she does. Thank you Nadine and connect hearing. I am a very blessed woman
Probably the most helpful hearing aid company employee that Ive ever dealt with she is an absolute delight
Excellent service. Mom is happy that she can hear now
Friendly and efficient it just takes a long time to get an appointment.
I love this place! I can hear again, Im so greatful!👱♀️
Ive been going to connect hearing for over two years now, the staff is great they make you feel comfortable, and most importantly know how to communicate with the hearing impaired, they have the best service and great quality hearing aids. I truly as a hearing impaired person myself recommend them hands down. Every customer I have recommended as told me thank you personally for recommending connect hearing
5 star enough said.
Great experience, friendly and welcoming staff. Tealene at the front desk was courteous and friendly and made me feel welcomed. Carols mix of professionalism and empathy was so refreshing to experience. Even though my results came back as normal, I know where Im going 100% should my hearing start going.
I totally recommend Connect Hearing for anyone in need of hearing aids..Nadine Pascual was the most patient and nice Specialist..She made my mom feel very comfortable and made the process of wearing hearing aids for the first time seem very easy..Nadine offered to help with anything we might need in the future even scheduling an appt. for her to clean the hearing aids and to make sure they are working properly.. THANK YOU NADINE you dont know how much this means to our family....
Thank you for helping my 92 year old dad so he can hear and enjoy watching his favorite tv . I highly recommend this place
We have visited with my elderly mother Connect Hearing on Orange Tree Street in Redlands twice. We were pleasantly surprised, when we walked inside, it is so clean and light, looks like it was recently renovated, huge TV, chairs are soft and comfortable, reception staff is very attentive and polite, we waited to be called less than 2-3 minutes, keeping safe social distance, bathroom is spacious, white, shiny and clean with soap, paper towels, toilet paper.The doctors office has enough chairs for patients and accompanying care givers/relatives.The doctor is very knowledgeable, kind, professional and helpful, was very attentive to my elderly disabled mother.We have gotten very light, miniature size natural tan color hearing aids for my mother. The doctor has explained how to use these new hearing aids, put it on, and we have received a beatiful bag with new batteries and instructions!!!We are very happy and thankful, that our appointment was scheduled early in the morning with big respect to 89 years old mother, and my mother have not suffered from hot temperatures.We want to recommend Connect Hearing Clinic on Orange Tree street in Redlands to all elderly people and those, who had lost hearing due to post Coronavirus complications, also others.Thank very much.
Great service from Carol Sherwood, no waiting, couldnt ask for more.
Nice, clean and polite staff members. 2. The testing room one is able to see the staff member. She did tell me; if the Dr does not let me know of results ? I could call. She gave the Connect hearing card. The tests are sounds and a few words. Quick...
Brought my dad here and let me tell you he can be very difficult. However the help here was amazing, great attention to detail. Also they didn’t have a translator but everyone was so welcoming and trying their best to communicate which I can truly appreciate especially nowadays!
Great service and very helpful totally recommend
Thankfully, everyone at Connect Hearing was very helpful and polite! Hand sanitizer is provided which is always great, now. Overall, a very kind staff and a very welcoming place! I thank them very much for checking out the old ear drums.
I have been to other hearing aids stores and this is the best one that I know of in three different states. Nadine Pascual is Well worth the trip she has been helping me for 10 years now and she is great!!!
Courtesy was #1. They speak my language. Service was exceptionally speedy. Modern and spotless. Over-all...perfect.
Thank you Nadine and staff for always being helpful, helping me here so much better, and always being efficient, timely and professional. I will continue coming to connect hearing for my hearing aid help
They were very professional and kind. The office was very sterile. Recommend this location.
Melinda and Jessica are great! 🤩🤩🤩 They’re patient and personable.My 95 year old mother in law has needed a new hearing for years and they’ve been awesome with her.Her old aid was close to 20yrs; analog type which they don’t even make any more. ☺️I highly recommend Connect Hearing 👍🏼👍🏼👍🏼
I am so grateful for this place. Not only they provided me with all of my hearing needs, They helped me with every step of the way while I was being seen here. Melinda, Who was my specialist is super sweet and patient. Shes very knowledgeable about her work and made sure I was walking out happy with my new aids.Jessica, Who worked at the front desk is so so nice and friendly. Made sure we were comfortable while we waited to be called. Your dealing with professionals here👌I HIGHLY recommend this place.
Nadine and her crew are professional, knowledgeable and with this pandemic they have the patients well-being totally covered. By having one patient and family member in the office at a time and sanitizing it after each patient which is second to none in my book. they have your hearing needs totally covered I would highly recommend seeing them.
Very nice lady to helps me out and got no problems at all.. Keeps up the good work!
I have to give you More than 5stars because my hearing aids make me hear a lot better, if you only knew how good i can hear people, its amazing to be able to listen to my music through my phone. Thank you to Melinda and Jessica for helping me get my hearing right and being so kind. I will recommend anyone I know to this place. i am very grateful!
This is a wonderful place to get hearing aids and the best customer service in town. I give them 5 stars. Thank you to Melinda and Jessica for helping me out. You guys are a true blessing!!
The ladies here are awesome! Nadine is a professional, she helped my husband along the way to better hearing. It is so refreshing to be able to call or walk in with a ton of questions and have them all answered on the spot. I would highly recommend Connect Hearing.
I have been bringing my grandfather here for years. No one has taken care of him like Connect Hearing does. They go out of their way to follow up with him to make sure he is getting the best from his hearing aids. When walking into the new office which is beautiful and outstanding by the way, Jessica is very welcoming and always has a smile on her face. Customer service is important to me and she displays it well every time. Nadine and Melinda also go out of their way to greet us and converse as if we’re all one big family. I have never felt so comfortable walking into a medical office as I do with Connect Hearing. I recommend them to every person I know! They have yet to let me down and have earned their 5 stars well! Thank you for all you do for my grandfather and every else that I’ve seen first hand while waiting in your office. It’s always appreciated.-John
From the very first visit I was instantly put at ease with the potentially daunting experience of making such an important purchase investing in hearing aids. Melinda was reassuring, professional, knowledgeable, sympathetic and accommodatingly patient with me while in the process of my trial hearing aids until my eventual purchase. I am so grateful to her and Jessica as well, with her patience and cheerful demeanor. So grateful to have found this establishment to get me on track with what I’ve been putting up with for much too long, not hearing what I can now that I have these hearing aids!
Amazing service, very welcoming and positive environment.
I am a caregiver for someone who has significant difficulty with his continually changing hearing ability. I am so grateful to the staff for their expedience in scheduling and/or squeezing him in. Nadine is always so friendly and helpful. She was even able to get authorization from his insurance to issue him a new pair of hearing aids that are more suitable for his needs. We are so appreciative and highly recommend this office to others.
Awesome and very high quality service! With very much patience, kindness and love we have been consulted (at our first visit) and then instructed (at our second visit) how my mother should use the hearing aids.The products are very efficient but it might take a little while to my mother to get used to them.All the services they have provided so far: scheduling the appointment, waiting tine and consultation deserve fully 5 stars and more!Much appreciation to the Ladies at Connect Hearing for the excellent service provided!
Staff is phenomenal. Everyone is friendly and professional. I was able to get hearing aids after years of not realizing how hard of hearing I was. I’ve recommended connect hearing to all my loved ones.
The entire staff was extremely welcoming and helpful throughout the entire process and aided my grandfather with adjusting his hearing aids each time he had any concerns. Nadine was excellent in delivering instructions for the hearing aids and was accommodating when my grandfather had to issues with the echo and volume of the hearing aids. It was easy to make appointments and all of our questions/concerns were always answered. All in all, I would highly recommend this place! Thank you to the entire Connect Hearing staff for all of your help!
Absolutely 5 stars, my first hearing test as adult. Didnt know.what to expect. A very short wait, a thorough examine that didnt take too long. An easy to understand explanation of the results immediately after test. A copy of results to compare with future tests. Staff was awesome, Jessica (the patient care coordinator) was equally awesome. Ill recommend to everyone I know. Thanks Connect Hearing!
We thought our mother was almost deaf and didn’t know if she would hear again until we came to Connect Hearing. Melinda was very helpful and helped my mother hear again! She was very detailed and gave us good explanation on how to use them and how they will help her. We were pleased with the technology and have noticed the change in my mother since she got them. She speaks to us now lol and Jessica was very kind, and friendly in the front end. She offered coffee and water to us while we waited and helped prepare us on what to expect before the test. These girls are great and the office is very clean and nice inside as well. Great place and I recommend for anybody to come and get a hearing test and hearing aids if needed in the city of Redlands! Thank you Connect Hearing for helping my mother.
The staff there was wonderful. This experience was tough. No one wants to accept the awful truth that your losing your hearing, and in my case it has happened. They made me feel welcomed, comfortable and understood my feelings at the time of my appointment. I came home with something that has completely changed my life in a positive way. I couldnt be anymore thankful for the way Connect Hearing helped me. Not to mention the hearing aid devices look marvelous, arent noticeable and work wonderful. Thank you Nadine and Melinda for giving me my life back. God Bless you and this company.
Satisfying professionalism is just the beginning. Specialist Nadine is caring and friendly, too.Highly recommended.
Amazing place, amazing customer service! I am feeling so grateful ♡♡♡ Thank u so much ! I can hear and I Cant stop crying Happpppy tears
Enough said.
Re: NADINE PASCUAL, HISConnect Hearing; Hearing SpecialistFor the past 6 years I have personal knowledge of Nadine; as to her professional service(s) for restoring my hearing.....no matter what problems I had she is an exceptional service oriented hearing specialist; and she really understand the hearing compromised/disabled & always find a solution to everything from lost hearing aids to after the sale adjustments!
Very professional personal. Place was easy to find and very clean. Melinda was very professional and answered all my questions. The receptionist was polite and respectful. I would recommend Connect Hearing to anyone who has hearing problems.
I am my brothers caregiver and I have the responsibility of everything, including his hearing aides. So I get a little frustrated when things go poorly. I can say that every appointment, every time I walk in, every interaction has been positive!!! These guys and gals are the best!!!
The girls that operate Connect Hearing and take care of me are fantastic and very professional. I had no idea how bad my hearing was till I got to sit down with these ladies.
Yesterday I took my sister in and I have to say our experience at connect hearing was awesome. As we walked in we were greeted by Jessica and she was so helpful and enjoyable! Nadine was as professional and welcoming with all the answers. I actually look forward to coming back, see you soon!Anna and Liz
Friendly staff, and amazing service! We were out of town when my husband urgently needed a minor repair to his hearing aid, and they got him back up and running lightning fast! We are so pleased with the service and staff here, wed definitely be getting his next hearing aids here if it werent a 9 hour drive from our home (but we still might!). Definitely recommend Connect Hearing for all your hearing aid needs!
Great service! Very grateful that Im getting my hearing aid after being tested. So nice and helpful personal. Jessica the receptionist made me feel very comfortable and Miss Nadine answered all of my questions.
This is the best place to come for your hearing. Nadine and Melinda really take there time to get to know you. They are like family to me. When ever I need anything they are always there to help me even when I just need a quick cleaning. I wouldnt ever go anywhere else!!! They are a very kind group of girls. I tell everyone I know that Connect is the place to go for hearing aids. Thank you ladys for all you do.
It is amazing how this place treats you with such care as if you were part of there family, they explain everything with such detail and they take their time and not rush you like other medical places....Love Love this place and very thankful that my mother-in-law is in great hands!Thank You And Keep Up The Good Work!
They are friendly and knowledgeable. I highly recommend using connect heating.
Connect hearing is amazing they helped me with my situation in a timely manner. I highly recommend this location the staff is friendly and really care about the clients. Thank you connect hearing for all your help 😍😍
Great service, received information not only for myself but also for an elderly parent.
Nadine pascual is amazing.a very compassionate lady. Thank you nadine for making me feel important. I really like my new hearing aids I recommend this place to evwryone
Have been a customer since my hearing has declined connect hearing has been there with me from day one the level of care and I get from them I wouldnt feel comfortable with anyone else.Keep up great job!!!!!!
IM VERY HAPPY FOR THE EXCELLENT SERVICE.
My overall experience at connect hearing was more than i expected,the service was absolutely amazing the courtesy and team work was quick and responsive such caring employees i am part of the family now again thank you wonderful people for making life a bit easier have a great day.
Excellent customer service. Very professional staff
Thank you to the girls at Connect Hearing for being good to us during my moms appointment. Everything about this visit was pleasant. :)
Had a great experience. Nadine was a very great help. She got my Mom in and out and will be receiving her hearing aids within a week.
Had a wonderful experience here. Nadine Pascual was awesome. Prompt and very courteous. Very helpful with setting up hearing aid. Thanks for having her at your office.
Awesome
We took my grandma here for her appt & they helped my grandma hear for the holidays. Melinda and Nadine were great! Thank you guys so much for your help! Overall great service
Connect hearing has changed change my life dramatically I would recommend connect hearing to anyone who has any type of hearing loss they have the best customer service and best products anyone could ask for thank you connect hearing I have my life back
The times Ive been here with my grandma shes loved every experience so far. The people here are very nice and friendly plus she loves their coffee!
The Dr is very nice and caring shes great...
This office and staff are very professional and customer care is phenomenal. Love the new facility!
The staff is very thoughtful and helpful the service is wonderful I would recommend Connect Hearing very highlyNadine and her staff are very professional
This by far has been my favorite place in the world! I can advertise forever on something I believe so strong in! When I turned 40 I said to myself I have to face my worst nightmare and get my hearing checked! I went to 3 other places and the sister location to this site! But the warm welcome and immediate comfort I felt was amazing! MELINDA was a true gem in the sand! The old school hospitality to the sharing of information was absolutely the most rewarding experience! I made my decision almost immediately thanks to Mel And Nadine. After a month not only did I buy the Phonak charageable ones but I also referred 6 people who also purchased from them and shared the same experience! This new place is awesome; but the experience was 10 🌟! MELINDA YOUR THE BEST EVER! THANK YOU FOR ALWAYS GETTING ME IN WHEN IM IN A HURRY AND RUSHING! You have SAVED MY LIFE WITH THESE HEARING AIDS!
This place of business is so professional and the staff is the nicest people we have dealt with. I would refer them to anybody that needs hearing aids. They care about there patients.
I highly recommend this establishment all of people who work there are beautiful ladies who are very profesional,courteous, give great customer service all the time service with a smile they take care of all my hearing aid needs Im so greatful to them and I appriciate them. Its always a pleasure to see them. Thank u ladies for all u do.
Very friendly atmosphere and they were able to help me with my hearing aid quickly.
I have a family member that has had a great experience. Nadine and her staff are friendy and attend to your needs. Thank You
Very friendly atmosphere. Small office, and they really make your experience warm.
Nadine Pascual was great. She explained how to insert my new hearing aids. She also explained that my insurance would not cover the cost of replacement batteries for the hearing aids
I love coming to Connect Hearing in Redlands. Very helpful, and pleasant. Thank you 😁
Always get the best customer service...the staff are very efficient and professional...very friendly office
A+ For the last 10 or so years I have been bringing patients to this business for all of their hearing needs. I have seen them do everything from testing to cleaning to just listening to the patients stories. I even had one patient tell me not to let anyone know about their miracle so that they could hear what people really said about them. Now that I am in that position myself, after 50+ years of motorcycles, target practicing & a fun filled life ~ of course I went to the best - Connect Hearing. I do know that they are a nationwide company,beven an international company but I am so delighted with Nadine Pascual and her polite, caring, respectful and efficient staff here, I would go nowhere else other than for an absolute emergency service, even though it would be covered elsewhere. You will not regret going here. They ROCK!
They were friendly and quick to serve me.
So hearing loss SUCKS royally, however, dealing with Nadine and her staff has been wonderful. Friendly, professional, and capable are key elements for me when I deal with a company and this Connect Hearing handles all three just fine!
I did not feel like a number. She gave me the time to explain all the results.Thank you for the professional services.
Very kind people! I had a great experience
Ive been coming here for a while and I love it!!! They are very professional and sooo friendly
Hi Im pleased with the service. Thank so much.
Free hearing test plus the devices if you want them
Im going today
Nice people, excellent service
Such a friendly and professional group of people to work with
Excellent staff....
Very friendly place to go.
Though my hearing aid is set way to low. I can not hear people, even one on one. I have an appointment to hopefully fix that.
It is an excellent place, the attentions of Miss Brenda and Miss Carol Sherwood, are the most kind and professional.
☆ Excellent Professionalism and Attention. ☆