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Dallas Preowned Auto Group
415 N Greenville Ave, Richardson, TX 75081, United States
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Dallas Preowned Auto Group
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Ya
Review №1

Excellent car dealership, very friendly owner and helpful staff. A variety of luxurious and economical cars available at different prices. Staff and owner are keen to help you with paperwork. Cars are very clean and in perfect condition. They strive to sell customers the best performing cars. I will definitely come back and get my son a car, highly encourage you guys to give them a visit and checkout their lot.

Ne
Review №2

Very knowledgeable and honest dealer. I got an awesome deal on my vehicle and definitely will be purchasing my next one here. This is actually our 2nd vehicle from these guys. Dallas Preowned Auto hand select their vehicles and you can definitely see it in their rides. They have a beautiful selection of high end luxury cars @ fair prices. They even allow you to take the car to your desired mechanic for a pre purchase inspection. Most of all, theyre good honest people.Jessey, Ray, and Andy thanks again for an awesomecar buying experience.

Mo
Review №3

Great customer service. Best buying experience ever. Well be back to buy my next car. Definitely will send family and friends to buy here. Thank you!!

E
Review №4

These guys are pretty awesome and easy to deal with! Jessi is very easy to deal with and very out going and will help you as much as possible! I’ve purchased 2 vehicles from these guys and have been satisfied both times with the results! Great guys!! Don’t listen to the negative reviews trust me you won’t be upset.

th
Review №5

They are the best! This is my husband and I 3rd purchase with them and they pay attention to every detail. Love them and would highly recommend them!!!

Bl
Review №6

I found just the right car at Dallas Preowned Auto Group - it was the right price and in the right condition. I live in the Austin area and felt it was worth the drive to Dallas to purchase this car. I originally spoke to Cameron over the phone. We worked out several issues about trade-ins an the to be purchased vehicle. At the end of the call we had a gentlemans agreement that he honored when I arrived (later put into contract). Everyone was helpful and my car buying experience was great. I recommend this dealership. Cameron was honest and very helpful, even after the purchase.

La
Review №7

This place is awesome. You are greeted right when you walk into the door by the sweetest lady and helped right away! I was looking for a Mini Cooper and they had the perfect one for me. I was driving the car home within a couple of hours! I will always keep this place in mind and when I hear that someone is looking for a car I will definitely recommend it!!! Sweetest people EVER! They make the car buying process seem so easy which is exactly what my family and I wanted. Thank yall so much.

KB
Review №8

Jesse was amazing and super patient. They will be my first call for my next car purchase.

Ka
Review №9

Wonderful people to work with!. I recommend Jesse . Jesse will help you through out the whole process of your purchase.

Mi
Review №10

Called about a Jeep, Tony A. said that they would have it up front and ready for a test drive. From the moment I walked though the door to the moment I drove away in my Jeep I was treated like family. The whole process was very comfortable, up-front and mind easing. The Team at Dallas Preowned Auto Group walked me through the whole process, ensuring my complete understanding of financing, services provided and warranties. For instance, Tony A met me at the door and talked with me as though we had known each other for years, he was very accommodating and made every effort to match me up with my dream Jeep (he accomplished this!). Jessey T. helped walk me through the paper work, boiling it all down for me, and explaining it to me in terms that made sense, in terms that I could understand; she made the process painless and quick. I opted to finance my Jeep and Tony L. met me every step of the way; helping me determine what option for financing would be best, getting me a nice low interest rate, and explaining warranty and options to consider; once again, the process was painless and quick! Now, let me tell you about what I consider the gem of Dallas preowned Auto Group; It is a one-stop-shop for all my auto needs. Omar works with you to customize your auto, to get it exactly that way you want it, he even gave me a catalog to help me decide what accessories would look good for my Jeep and he stressed I will make it happen!. I cannot stress enough how great of an experience buying from them was. I hope you get the chance to get in there and experience for yourself everything I have written here; you wont be disappointed!

Yo
Review №11

After my purchase here. Im no longer going to consider major dealership for future purchases. I got tired of aggressive sales people calling often . Had almost bought a car from lute Riley but they wouldnt drop the price to a reasonable one .Ended up finding a similar car two years younger and cheaper here. The purchase was quick and simple. Highly recommend them .

Sa
Review №12

Great service. Everyone was very helpful. We went in the office with practically nothing, but they still put us in a car in the end. I highly, recommend this dealership, but you need to have a bit a patience. Its worth it.

Me
Review №13

Went to this place and purchased a Mercedes S550 from them and had the worst experience ever.They gave my daughter one price and gave the bank a more higher prices than the car was listed for. She couldn’t get any paper work because they told her only the bank can provide her with those documents. They told her they are not able to tell her how much her monthly payment is or what her term is. Later she contacted the bank and come to find out they charged her $4,000 more than the actual price. So we went back on there website to look at the listing of the car.... it was removed, But all the other cars that were sold are listed as SOLD so what happened to the car We purchased....We went back to the dealership and spoke to TONY the owner who sold us the car and asked what happened why is the car $4000 higher he stated the bank charged you acceptance fee, what the hell is that so of course we contacted the bank and asked about that fee they stated there is no such thing 🤷🏽‍♀️ sooooo, of course the bank lady tells us to take legal actions towards them, of course we are. Then she tells us the cash price of the car is 21,000 and we are looking like that is not possible..... because the price listed on the website is way cheaper than that. THIS PLACE IS HORRIBLE DO YOURSELF A FAVOR AND GO FIND ANOTHER DEALERSHIP!!!

ev
Review №14

Nice people. Great cars. Good service.

Fr
Review №15

Amazing customer service!!!!!Joni and Jessey took care of me and wife. They got my payments were i wanted to be and bought the truck semi new still under warranty they hooked me up with a 2yr free oil changes. I definitely recommend this place.

Cr
Review №16

Buyer Beware!!! DO NOT BUY FROM THIS DEALERSHIP!!!!I was sold a car with four major oil leaks and tires that would not pass state inspection. The owner told me that I should have had the car checked out prior to purchase. As if he is not culpable for selling me a product that was in less than a reasonable condition. I asked to return the car and was told that he would not allow that. He said he would help repair the car, he could get me a wholesale repair price. I took the car to the suggested repair shop and received poor service. I had to return the car multiple times AND the leaks were still there!!! The owner blamed his not being able to help me on profit...I told him that if he would take care of his customers correctly he would have so much money he wouldnt know what to do with it! I guess we know who matters most to him. Ultimately, I took an $8000 bath on a car I owned for 5 months. I will never recover that money. He doesnt deserve your business. Buyer beware!

Ki
Review №17

I recently purchased a Dodge Charger from Dallas Preowned Auto Group. My purchasing experience was VERY pleasant. Everyone there was extremely professional, courteous and attentive. Jessie was great to work with and made the paperwork process painless! When it comes to buy another vehicle, Dallas Preowned will be at the top of contact list.

Os
Review №18

Best customer service over all Jessey, Ray and Tony made my buying experience very easy and fast just recently purchased my second vehicle from them. Thank you Dallas Preowned Auto Group I highly recommend this place. Two thumbs-up.

Mi
Review №19

This was my first time ever getting a car, and the owner Tony was determined to get me the deal I wanted. The staff was wonderful and the car selections were amazing. I would definitely buy another car from him in the future. The owner knows what he is talking about, and they are the real deal.

ke
Review №20

I came in here thinking it was gonna be just another boring dealer, with beat up used cars. Everything here is very nice and taken care of. The people here are very friendly and knowledgeable, one of the best experiences Ive had at a car dealership. I am definitely coming back to purchase another car.

Ma
Review №21

Cameron was so helpful and easy to work with. It was obvious to me right from the start that Cameron cared deeply about customer satisfaction. The whole process of buying a car from the Dallas Preowned Auto Group was super fast and enjoyable.

Jo
Review №22

First time buyer. Went in looking for an Infiniti, and surprisingly enough, they had two of the models I was looking for. Test drove it and fell in love. Tony gave me a verbal quote and honored it until my next visit, which was incredible. Went back a week later to finalize, left with the vehicle. My vehicle was in good exterior condition, but some small under the hood problems I managed to fix with my dad for low costs. Highly recommend,excellent staff and extremely quick process.

Az
Review №23

This is the second car I buy from Dallas Preowned in Addison, TX. I bought my first car at the greenville location in Richardson. The service is excellent, and their prices are very competitive. After extensive search, I couldnt find anybody that could beat their price for the year and model I was buying.In short, I am satisfied with the service I received from the owner and his staff, and I would recommend buying from them again.

Ta
Review №24

Great Customer Service. Randy was very helpful we were in and out in no time. The entire experience was great!! We will return and definitely recommend Dallas Preowned Auto Group!!

Ta
Review №25

I strongly believe nothing in life is perfect, however, the service I have been provided with through Dallas Preowned Staff includes hospitality, welcoming, respectful and understanding. I have now purchased my 2nd car from Dallas PreOwned and will most definitely will be coming back for my next car after (3rd) :).Jessie and Tony were so understandable to my budget and needs. I will not forget to mention the rest of the staff, they are very friendly and get the job done! Thank you Dallas Preowned for making my car buying experiences the best so far. I have not had any issues with my first nor have I with my second purchased car. Thank you guys! Keep up the great work.

Al
Review №26

Visited this location to test drive a G37 and overall had a bad experience.The showroom is impressive, all cars are kept inside their building and kept clean. the specific car I was interested in had scratches/dings/bad tint from previous years of use but the salesman, Ryan, assured me this could be fixed before final sale. Great.When it came to talk price he wasnt willing to negotiate, despite both of us finding out the carfax showed damages to the vehicle. Thats fine.Heres how the company lost my business now and for the future - I wasnt interested in making a purchase the day of the test drive but Ryan asked if he could check my credit score to see what kind of financing they could offer. I know there are two types of credit check inquires; hard inquiries which dings and hurts your credit score and soft inquires which dont hurt your credit score.I made it very clear I was not interested in having my credit checked because it would count as a hard check and ding my credit score. Ryan assured me that it would be a soft check and it would not show up on my credit. After 5 min of persuasion from Ryan and myself expressing I was not willing to get my credit checked if it would hurt my credit score, I filled out the credit form. Was told this would in no way hurt my credit score.The next day I get a notice from Credit Karma that a hard inquiry has been made from Dallas Pre-Owned Auto Group. Outraged, I contacted Ryan about this to which he replied, Its because we contacted the bank, it will resolve itself within 30 days. After a month of waiting and nothing changing via credit karma, I contacted Ryan again to follow up and got no response from him. I should have known better that when a used car dealer runs a credit check it will not count as a soft inquiry regardless of what is said by the salesman.A company, especially a used car company, that directly misleads its potential customers for the sake of a sale is not a company I am willing to do business with.

Ms
Review №27

They gave me a car and it continuously broke down on me on the highway. And they didnt care and they are very rude. They are nice at first just to make the deal once the deal is closed that is it. So, in time your car will break down and you cant get out of it - you will be just screwed. Dont do business with them or you will regret it. My car I have through them - sucks!!! Im stuck with a car note and as of right now the car has broken down again and dont work!!

Sh
Review №28

I bought a BMW 528i back in March. I just want to thank Rae for making my first car buying experience better. I really appreciate!!!

Ke
Review №29

What a shady place .If you want to build your credit, or just get a new car, this is NOT the place . The will lie their way through it then when you speak to the bank, its a different story all together.Had my car for less than 2 weeks, bumper came off, they wouldnt fix it, since its never happened before . Then turned around and took the car away . When I spoke about the situation obviously i was in the wrong, even when I fought the argument about It. I highly advise to stay away from them God knows what will happen to you .. you have been warned.

An
Review №30

Great staff And Great service Jessey was really helpful. even though we didnt buy any vehicle from her is like walking into a relatives home.very nice I will buy next time. The vehicle that I wanted was on hold already.

Cr
Review №31

This was my first car buying experience for my little family and I have to say it was enjoyable. Jessy was our saleswoman and she is awesome. Thank you Dallas Preowned Auto!!

La
Review №32

My best friend purchase a BMW from here in March and ever since she purchased the car she been having problems. She had to give the car back within the first week. Ive had to take her out to the car place at least three times and that was every week for three weeks in a row. Every time she go to pick up the car they say its fixed and then its another problem. I havent even purchased from there but from her experienced I wouldnt dare go to them. Its seems like when they fix one thing something else is wrong with the car. Worst experienced ever for her and she was a 1st time car buyer!!!

Ho
Review №33

Was looking for an SUV for my family. I went in, found what I was looking for and Cameron and Jessey took EXCELENT care of me. I was in and out in NO TIME FLAT. I would recommend DPAG to all my friends and family. This place has the most BEAUTIFUL cars I have ever seen and with prices that beat out everywhere else I looked. Thanks Guys!!!

ne
Review №34

The entire buying process was smooth and easy. The staff was very helpful and Id recommend this place to anyone in search of a high end used car at reasonable rates.

J
Review №35

Make promises they do not keep. They tell you what you want to hear. I was told that because of only having one key with a chip I would receive a $250 credit card in the mail to help off set the cost of the extra key that will cost $400 to make. I got the run around from Jesse who stopped returning my texts and would not answer my phone calls. Will not give them my business again.

Fr
Review №36

Its called dallux motors new people run it and we were very pleased with the car, clean and honest

Da
Review №37

I was nervous. My experience at other dealers was not good. Im not sure if its stressing for everyone but I was getting frustrated shopping. Dallas Pre Owned was fantastic! There were no add on fees or gimmicks. So glad I went in. Thank you Frank, Javier, and Ray!

Tr
Review №38

Had a rough start making our deal because of a misunderstanding. randy called and did what he needed to make it all happen and we are picking up the car tomorrow. Randy was very honest and nice about the whole thing.

Ja
Review №39

I purchased a preowned BMW, sight unseen, from Ray years ago (2008 I believe) and this car turned out to be a tank. Everything I was told upfront was true and accurate. Thank you Ray.

hh
Review №40

Joni and everyone at the Dallas Preowned Auto group have been amazing from the smooth purchase process to the help with minor details!! I would recommend them to anyone!!

Ed
Review №41

I worked with jessey, great person great attitude and a great background. The purchase was smooth no problems and felt cery comfortable. highly recommend her. She is a very hard responsible working person, she stayed in the office until 8 pm and I really appreciated that. Once again another happy customer leaving in a beautiful car. Thank you jessey.

Mi
Review №42

Great preowned DealerHonest peoples

Da
Review №43

Bought an awesome, clean car for a great price! Randy Leyva is so nice and easy to work with...I will definitely be back!!

ma
Review №44

I love the trid i did it was a good offer i cant be more happy with them i got approved fast . And i got the truck i wanted

Pa
Review №45

GREAT GROUP OF FOLKS !!!!!Made us feel right at home when we walked thru the door .....these guys are giving YOU GREAT DEALSSSSS !!!! THANKS TONY AND JOHNNY ❤❤❤❤❤❤

Pe
Review №46

We bought a 2009 BMW in March and have been pleased with the support we have received.

To
Review №47

A warehouse of beautiful cars 4sale. You b the judge on the price cause lm no expert.

Vi
Review №48

Great to do business with. Ray is awesome. Would definetly do business again.

Cl
Review №49

Great Company.!!! Ray & Conway Took good care of us & I Love the Porsche.

Sc
Review №50

I was worried about going to an independent dealership, but things couldnt have gone better. Got a great car, and they even beat the (very low) interest rate my bank offered.

Ka
Review №51

Thank you Jessey and staff for the great service and experience! My son is on the road again!

Ri
Review №52

Good communication. Would do business with again. Thanks!!

di
Review №53

Worst experience ever..bought a Porsche 911.with problems from get go..dealer agreed to fix this problem...not only they claimed all their cars go through inspection and they offer warranty..that use out side shop,,come to find out ..shop they use is worst iv ever seen..not only that iv dealed with theft, personal items missing out of my car..3 Times ..yes 3 times same theft incident thay did apsoulutly nothing about..everything they promissed they would do not only they did not get fixed..they haw put scratches and broken additional parts..bent rear wheel..who does somethink like this..dealer claimed clean fax..and i come to find out its bin painted and front end suspension seems to hawe problems as well....car is in the other shop now..whisc im payin for repairs my self and dealer would not return my callas...

Sh
Review №54

Awesome buying experience very professional, courteous,and efficient. I was rolling our in my vehicle within two hours of arrival.

Ke
Review №55

Love this place and jessy. she the best.

Ca
Review №56

The staff there are crazy friendly and helpful and they had so many gorgeous cars to choose from! (:

Se
Review №57

I went there and waited for help, but nobody helped me and even asked me what could they help me. It is terrible place.

Je
Review №58

Just recently traded and purchased a car, they were very friendly! Filled up the tank, change wiper blades and changed oil for me.

Ja
Review №59

Nice cars.

Go
Review №60

This place have bad reviews for a reason.

Es
Review №61

Joni was great to work with

Na
Review №62

Great experience

CL
Review №63

Good service and good prices I recommend them I already bought 4 cars with them

Review №64

It was a fabulous experience helped very kindly by Jessy in the purchase of my Mercedes.Their showroon is full of excellent high-end cars, very well maintained.A 5 star for JessyThank you .Hector

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64 Comments
4.3 Rating
  • Address:415 N Greenville Ave, Richardson, TX 75081, United States
  • Phone:+1 469-226-4385
Categories
  • Car dealer
  • Car detailing service
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