Me and my fiancé bought our first boat there. Jennifer is great to work with.
Always is very helpful don and family are great people
Worst place in the US to get a boat repaired! They lie and cheat you out of your money.
My second purchase from Kaylor’s, would recommend to anyone! Jennifer was very informative and helpful in finding the right boat for us! Thanks so much!
Great service very nice people will definitely take my boat back if need to be worked on
We took our boat to them in early April for just a tune up. On 04/6/20 we picked it up and Paid $138.69. They said it should be run great now. Mind you it was tune up because that wall all it needed! So my husband put it in the water and I have no idea what they did but it will barely run at all!! So he calls them back...oh yeah just bring it in we will look at it. So we take it back and pick it up on 05/28/20. ..That will be another $338.02 please. Ok?.. so he paid them - Really? ok. Well that would be great IF IT RAN!!! He took it out on the water and now it is 100 times worse. What are they doing here?? So my husband Tracy calls them and they said oh we are so sorry! We will refund you the labor ?!?!? Well that might would be ok but still not really. ..however they HAVE NOT REFUNDED ANYTHING...NOTHING. Yes, we sent them videos of what the boat was doing both times. !! So - you be the judge.
I found that the people were courteous, helpful and took time to educate me what was done to our boat.
Probably the worst customer service and tech work Ive ever experienced. There are so many things that I could elaborate about with my experience in dealing with Kaylors Marine. I can start with the rude and extremely unprofessional counter ladies, to the inexperienced shop tech, to the exceptionally high shop rates to their overall lack of interest in trying to provide a good service. However, best advice........STAY AWAY from this business.Kaylors may respond to this review that I should have let them know of my displeasure and they would have tried to make it right. I did let them know and they did nothing (the owner was standing right there).
Great place to go for all your boat needs. Very friendly service. Great people.
These guys are good! Fixed my 9.9 Evinrude fast, and at a fair price. Will be back!
I take my boats to them for all my service needs. Even bought a boat for my daughter from them. Great people, great service.
Love the folks at this place, always a great visit!!!
Great customer service
Honesty, polite, and professionalism. Couldnt all for better. They have won my business for a lifetime.
They are very dedicated in helping there customers. Love there kindness, and the time they take to help find what you need.
Very nice to work with.
They do OK work but it takes a lot of time to get your boat in and out. They have gotten away from doing any real work on boats more then changing oil.
Nice
Very knowledgeable and upfront
MOST INCREDIBLE!!
Friendly service