This is my go-to motorcycle gear and supplies shop in Richmond. Every time I’ve been in Sprocketz, they have gone above and beyond to make sure I get what I need. They always offer competitive prices, and know their customers. In particular, Ryan has been so friendly and helpful. Given the choice between going to a big box store (or ordering online) and buying from Sprocketz, I’d choose Sprocketz every time.
Fun to shop at and sales reps are VERY helpful.
Very helpful in answering questions!!! Great service.
The staff is very helpful and eager to provide best options that would suit your needs. Great collection of motorcycle gear.
Long story but Ive been buying stuff here for the last two or so years. Ill echo the common sentiment that these people ride and know their stuff, even the short guy from Kyrgyzstan. What sets them apart though is the length they went through to find an adventure boot that fit my larger than normal calf muscles (I look like a cartoon). I tried on everything in the store and none of them would fasten. So they special ordered some Klim boots for me to try on and they were also too small. But here is what distinguishes them, rather than giving up having exhausted all of their distribution channels, they picked up a new distributor. JUST to get the boots that MIGHT fit me. Well the story has a happy ending because the Sidi adventure boots arrived and fit my chonky legs. Long live the Kyrgyzstanian!!!!
Large selection, easy buying expeience.
Great service.....Large selection of high end gear....They will guide you and answer all your questions.
Didnt have what I needed
Great service and the employees have lots of riding knowledge and experience. I have always found what I need at a good price. The store is very organized and easy to locate parts. I would definitely recommend this shop to others for getting parts and accessories.
Good experience buying a new bike. I had let them know I would only be arriving about 20 minutes before closing, and they did everything to accommodate this. They were also reasonable with price. Bike is great!
Part of the Honda House family, Sprocketz sells gear and is the Yamaha showroom. The employees here, Erik and Wade, are well informed, nice, not pushy and above all, very customer oriented. I go here for my gear and find their prices are competitive, even with the online places. This is my go to place.
Ive bought gloves and a helmet from these guys. Good selection, good customer service. One of the better local places Ive dealt with. Theyve earned my loyalty.
Not a bad place for buying or ordering accessories. Helpful staff. Its the Yamaha portion of Honda House. Good helmet selection, good jacket selection.
Got my Yamaha MT-09 from there. Great staff and they really helped me pick up my gear and even installed my RAM X-mount! Will continue to shop there.
The tall sales rep helped me size and buy my helmet. Will be buying from here again.
Knowledgeable staff and a great selection of motorcycle helmets and gear!
Some of the best customer service around Eric was super knowledgeable about the difference in products brands
Lots of motorcycle accesories if u need thwm this is yur place
Erik and wade are awesome people have lots of knowledge and are super helpful great people great service
Very clean spot. A ton of variety on accessories and very knowledgeable. I bought a helmet and gloves a couple weeks ago. The gloves were some 50 dollar EVS gloves. They were great but ended up ripping. I went back today and exchanged them for some pricier Icons, but I had NO issues with the return and i only had to pay the 14 dollar difference. As far as the helmet, they made sure it was in my budget at fit me right and were pushing the safest products they could for my budget. I ended up with a HJC C17 and love it. You can always save a couple bucks on amazon, just like anywhere, but you dont have the know how and personal experience you get like you would here at Sproketz. So do yourself a favor, spend the extra 5 bucks and visit the store.
Good Showroom for Yamaha Bikes
Helped me out when needed tires, super helpful!
They went out of their way and then some to help me out to where I can ride today. The only place well ever use for my motorcycle parts from here on out!
Yes they know about the product they sell . goos service
Best selection of gear and accessories in Richmond.
Everyone rides here and can answer any question you have on their products.
Good place for gear
Excellent