Very professional service
I wish i could given this store a negative star! The employee was extremely rude and treated me as if I was a thief... I was looking at some lipsticks and was just taking them out of their UNSEALED boxes to see their true colors. I was wearing a full face of my own makeup before even walk in so I didn’t even intend to try anything on but she assumed that i was trying out the lipsticks, and not using the testers. I told her no I am not trying anything on. I just wanted to see their true colors. She went on and said well if you opened them and air got in them then I had to put them off the shelves anyway so if you aren’t buying them, can you give them to me? I said okay and went to look at some more. But I noticed she was standing at the corner chatting up 2 other salesperson and kept staring at me watching me. So i put down all the stuff I was gonna buy and left. I was not damaging any packaging or trying on anything. But she was watching me like a hawk making me very uncomfortable. I have been a beauty insider and shopping here for years, but Sephora customer service has gone down dramatically lately and I am very disappointed.
Good stuff
It was nice. It is definitely the place for you if you are into high priced makeup and accessories.
Manger is very rude here you can shop one day and buy a lot of stuff and the next day want a sample and she questions me about two times before she wants to give it to me...saying one sample you wont be able to tell if it works or not The customer has to try the product to make sure that they do not have any allergic reactions she supposely a manager right?? Such terrible time dealing with then after I spend a lot of money the last day and all I want to do is try the product that goes with it as a set but, she wants to be the one and make unsessary comments about it lik e really??? Need to call corporate on these inappropriate White woman managers that keep discrimination against black woman shoppers when they are the prodominatly black woman that shop at this mall!! Dont short change them she should of known better cause she messed with the wrong black woman then she went on again out of her dirty mouth to say Im put a drop In the jar okay just do it then?? Stop coming on to the customers leave them and let them shop!! Oh well calling cooperate on here Monday she should of thought twice before discrimination on black woman that shop there!!!! (Woman with dark brown hair and tall and skinny watch out a manager that works at night!! Beaware ladies at this location!!!!
Their very Courteous and Helpful
Employees arent the greatest. Two of them continued to talk to each other at the register before addressing me and another customer.
Good store
Very helpful
The manager