I had a brake issue brought my truck in and unfortunately parts I had were not the correct ones. I had asked them to turn my rotors they refused and sent me on my way. I went and got the correct pads and they said they can’t change due to there policy. I just needed my pads to get on so I could get back on the road. They still refused any professional solution other that to take it somewhere else. I even offered to sign a waiver to prevent liability but to no avail asking them please just put my pads on or turn the rotors. Nothing they failed big time on servicing a safety issue and was definitely in shock with there outcome! They tried to help me with new rotors solutions for Monday and the service tech Flores was helpful but at the end after three hours they left me hanging knowing that I needed immediate assistance and gave me my key and sent me on my way knowing my condition and my request to rectify. I had the pads tearing into the rotor and asked them to change the pads and cut the rotors but for some unknown reason other than they didn’t care or want to or wanted to sell parts I’m not sure. But for one thing I am disgusted on there policy and how I had to leave with my brake pads being metal to metal. Unsafe, un professional and something must be done with that management at that store to have a better plan for there customers and prevent such a outcome. I had to leave back out of town the next day but lucky I found a willing shop to and grateful Charlie’s Tires down the road for a simple brake job they kindly offered me. I plead that the owners rectify and fix this for future clients and to offer proper professional solutions to the customers and community. Them refusing to do a basic brake job dumbfounds me and should never happen to a customer like that ever again!

I was very satisfied with the work that was done on my car. I was very well attended. I highly recommend Pueblo Tires to everyone.

Took my car in to get a new tire and went back the next day my bolt was damage then they claimed it was someone else’s fault !!! And they are the ones who put my new tire on

Stopped by Pueblo for a repair on a flat tire I had. I was quickly tended to by Hiram and he took the tire to get dismounted and repaired. Hiram came back and unfortunately the tire was unrepairable because the tire actually had a tear instead of a puncture. Hiram explained it would not be safe to repair a tear. I was glad to hear his professional opinion and regard for my safety.He promptly loaded the rim back into my vehicle and did not charge for the time it took to dismount the tire. I appreciate Hirams professionalism and courtesy; all this 15 mins before closing time. Yes I’m that customer that arrives 15 mins before closing time and expect the highest level of service. Pueblo Tires did not nor has ever failedwith their service. Awesome staff, service, and willing to help 15 mins before closing time “Shampoozie!!!”

Awesome experience!Thank you guys.

Great and fast service! They had me back on the road quickly.

Great service and customer service.

Great service! They treat people like we like 2 be treated in from Chicago and I recommend this place!!

Great prices on tires. Fast and friendly service. Muchas Gracias!

Suspension on my husbands truck needed to be replaced, they gave us a great price and the person who helped him was very friendly! They also did the oil change while it was there. The truck was finished the same day. Very fast and great service!

I bought tires for my Tacoma here some months ago, i had a flat tire and i just brought it they fix it for free.They also have free rotation when you buy tires with them.

Good service for tires

Took my truck for oil change and fuel filter replacment. First, they overfilled my truck with oil. As soon as I picked up my truck I noticed the oil gauge was fluctuating. Had to take it back as soon as they returned it to me so they could take some oil out. Also, I took it to get the fuel filter replaced and when they called me to pick up, they tell me they didnt change the fuel filter. The excuse was that ran out of time to pick up the fuel filter from another store. No call or nothing.. I will not be a returning customer.

Highly recommend very friendly staff helpful and knowledgeable took care of what I needed Quickly and professionally keep up all the great work guys Thank you!

Very good

EXCELLENT FRIENDLY SERVICE 💯

Great service 👍

Enjoy friendly service and fresh coffee.... Mr. Lopez is very attentive to costumers...... I enjoy my visits and the ladies discount on oil change.....

Got an alignment done ( September 27th ) then drove 12 hours. I had to get another alignment done today. I found out they did an alignment for a Jeep Grande Cherokee ( I have a Jeep Trailhawk ). Both front tires are facing East & West. I now need 4 new tires. So many things are wrong with my car now. 😡

Good service and a job well done on my vehicle.

Yea looks like a busy place but no. Vehicles just sitting in garage and bo one in this entire garage. terrible service. Stood at counter for 10 min before a worker finally appeared from somewhere then wanted me go put my mask on before hed even let me talk. Second bad experience with these people.

Great place to meet your automotive needs. Whether you need a flat fixed or your wheels aligned, Pueblo Tires has trained professionals to ensure your vehicle is driving safely on our roads.

The best service n great personal!

I was there yesterday morning to fix a flat on my challenger. They said it couldnt get fixed and I needed a new tire. Charged me 10 dollars for checking the tire. I drove to McAllen where I bought the tires. Valley tires Mccoll and white wing they patch the tire at no cost. Problem fixed thank you Valley tires. Pueblo tires bad service no help but ready to charge you👎. Youre better off driving to McAllen to get professional services somewhere else.Valley TiresDiscount TiresNo charge to fix a flat.....👍

Went to put tires to my truck and they were. Real helpful. And gave me a good dea

Good and friendly people but could be better service

A fast and easy place to get tires for your vehicle...

Worst ever when free Rotating tires, free Balancing tires, etc!!!Unless you are buying new tires, they will treat you like a King!!!

Excellent service!

Good customer service

Bad service, wouldn’t at least air up a tire.

Good place for tires

Good service and friendly employees

I always take my truck for service very friendly

Good cervice.and fast

Excellent service

Good service

Excellent service

Good prices

Service is awesome!

False adds 😤

Service sucks

Very nice place very friendly from 1 to 10 I give it a 10

Bad bad baaaad

They put expenses, more

Excellent attention and service.

Good service and attention

Good service