Dayla, Denise Flores, Javier helped us and they did soo good helping us transferring our phones !!THAnk YOU AT&T♥️
Javier and Dayla were AMAZING!! They were so helpful and I made a great sales pitch! I would have bought anything they sold me! Great team! Great customer service!!!!
If you want excellent customer service go with Javier or Luis or Mike they can really help you out they give awesome customer service and if you go with the girls they will turn your down or not even pay attention to what you need is not even worth it going with any of the girls there
Terrible service!!! DO NOT PURCHASE ANYTHING HERE BECAUSE THEY ARE JUST RETAIL AND WILL NOT HONOR WARRANTIES. I purchased a charger back in August from this store that is suppose to have a 1 year warranty. When I went in right away the girl called her manager to ask if it could be replaced for which she said I had to call At&t to get it replaced through them. I purchased the item from this store and therefore they should be able to replace it for me. I asked her to call him back to which she refused to because she said he wasnt even working to which I told her that is his job. The girl tried to make it seem like she was being helpful but ofcourse not. I asked her to call her manager and she said the other girl already did but I never saw her or heard her do so. I am upset because what is the point of having an At&t store here in Rio Grande City if they cant even resolve something so simple.
Cesar was extremely helpful when I upgraded. 10/10
My experience was fast and quick
This AT&T store has the best customer service. I have been a customer for over 10 years, and so far this crew of guys are the best. They treat me like family.
The assistance in this shop was superlative. There were absolutely no conflicts on having my needs being taken care of by the attender. I would highly and most definitely recommend this store to other people.
Good customer service.
Changed service from Verizon to AT&T and came in store with Ms. Chris and I’m so glad I did, she was super nice and helpful, really recommend her and this carrier they had so many promotions and she made the transition so easy!
Excellent customer service, I wanted to switch carries and Noel Gonzalez helped me out really quick and easy.
Thanks again... Noe for excellent service...was having a lot of issues with service was glad to find AT&T store in town I was visiting...Very friendly and got my phone working again...
Noel At Rio grande city store great customer serviceReally help me out explain everything to detail and help to choose my plant to fit my budget
Very impressed with the service. Marco is an amazing sales rep. He went above and beyond to help us set up our new phones for La Pistolera 95.1 FM. Highly recommend!!
Att is the greatest company thats for sure. But the customer service in this place is the worst. I rather drive all the way to McAllen than to recive service here.
Thanks to Cynthia for the BEST service she provided, highly recommend!!
Shout-out to Cris for helping out the Starr County IT Department!
I have literally been trying to contact this store and still I can not get somebody to assist me. I know we are going through a pandemic although I contacted other At&t store and got answers. I needed information regarding a curbside pick up yet still nothing.
Very friendly staff and were well trained on the phones that we purchased.I would recommend friends and family to come and see this store.Thank you guys for opening a store in Rio Grande City Texas.
Marcos was the greatest of help. Great customer service.
Great customer service even with the smallest things that I disnt know and other people may know how already Im a new smartphone user and the reps I The store are great at taking care of you and maki g sure you learn how to use your phone and understand it...thanks to the rep name Noe
I came into the Rio ATT store to discuss why my bill had incressed & to look how I could reduce my bill. Sales Associate Noe Gonzalez was very helpful & curtious.
Its a great store rep help me out swap from Verizon into AT&T I will recomend to go there and also great coverage
Customer service was great, they went above and beyond to help out.
Raul and Marco were very helpful and polite helped tremendously...
Great staff! Walked-in to switch carrier, store Manager helped from beginning to end.
Good job here at at&t
I havent been there so I dont no
Its fine place
Awesome service!!
Bad
Mr. Juan took great care of me, the service was wonderful and he recommended the store.
Very good they have an excellent service