Recently purchased a mattress and pillows from MF and the experience was really good. Our salesman, John, was awesome. He gave us the perfect amount of his knowledge and space to make the right decision for ourselves. The price was fair and the delivery men were great.
We had the best experience with Essence and Matt and the store.Knowledgeable and cost conscious and really wanted us to walk away with the right mattress! Cant recommend these two folks enough.
Great experience at this location! Our sleep expert Nickolaos was absolutely amazing and helping us find the perfect mattress for My fiance and myself and we couldnt be happier with the quick shipping and overall process.This is the best sales individual I have run into, nick, Hes not pushy hes very knowledgeable and he helps you get you to the correct mattress that you were looking for so five stars for this location and its employees
I spoke with Nico first on the phone and then at the store. He is so knowledgeable about my options even over the phone I felt confident he would help me make a wise purchase. In the store I tried several beds but after awhile and many questions later I decided. Nico wrote up a purchase that I felt good about and told me that 3 days later I would have my new bed! I will post again once I’ve slept on it. Thanks so much to Nico for such professional service
We purchased a mattress for our beach home at this Mattress Firm last year. The mattress is very comfortable, the service was great and the price was fair. We went to the same mattress firm this year to purchase a second Mattress, same style, and again, had excellent service. It took about 15 minutes die the complete transaction and I will have it delivered on 36 hrs- excellent. Nico, service person, was very efficient. As we remodel, our next mattress purchases will be from this store.
My sales associate,Dennis Hopp, was great. He was very pleasant, patient and knowledgeable explaining to me the benefits of an adjustable bed frame relieving stress on pressure points to give you a better nights sleep. He listened to what I wanted and led me in the right direction to choose. I will definitely shop Mattress Firm again!!!
Nico was super friendly and very helpful. He took the time to demonstrate an adjustable bed and because of that experience our next set will be adjustable. Today we purchased a king set at a great price. I definitely recommend stopping in to see Nico if your in need of a new bed.
My wife and I came in and purchased two purple bed bundles. Our sales person Nicko was so extremely knowledgeable. He took his time and treated us like we were his number 1 priority. We asked so many questions because of the amount of the purchase and he had answers to each and every one. I will recommend my friends and family to visit Nicko and Mattress Firm for all of their sleeping needs.
We walked into this Mattress Firm store and Niko was able to get us what we needed. He is quick and knows how to match the right product with the right person’s sleeping needs. Highly recommend Niko to anyone.Thanks, Niko
Jenny in sales was amazing and delivery was prompt and professional. Would highly recommend.
Ncko the sales agent was fantastic. He was great explaining the Purple matress to me and help me understand the difference of them. In my area looking for a mattress check with him
Judy was extremely helpful. She walked me through the whole process of Mattress selection and got me a great price. My bed arrived yesterday, and I had a great night of sleep!
Nick was friendly, knowledgeable and listened to our preferences. He showed us a good range of options. He didn’t make a hard sell which we appreciate! He encouraged us to narrow down and settle into the best fitting mattress. He was patient. He explained the details of delivery, removal of the old mattress, return policy and financing. We settled on a Purple mattress. The last mattress that I purchased was online, the in store experience is much better and quicker. Plus, they take away the old mattress!
Rico was extremely kind and professional. He showed me all the possibilities to fulfill comfort. I will recommend Rico to all my family and friends. He surely is a true professional. Thank once again
Dennis was incredible! He was extremely kind, patient and helpful. Thank you for your genuine effort.
My husband and I purchased at tempur-pro adapt firm King mattress. Nickoloas helped us find exactly what we want without pressure. He was very easy to talk to and greeted us at the door. We are very happy with our purchase. The delivery crew were very professional and prompt. Overall highly recommended!
Nico is the best . Gave me options and honest opinions. He let me try laying on the beds to help with the right decision. Highly recommended!
Our representative was very knowledgeable about all the different types of mattresses and offered adequate time for us to explore on our own.
Polite, non-pushy service. Nico was very knowledgeable and listened to my needs and concerns. He was very friendly and me feel at ease. Products were delivered on time and in perfect condition. They were setup fast. All in all a VERY positive experience!
Purchase my third Sleepy’s Max mattress from Nico at the Rio Grande store. Had a great experience. In and out quickly. Quick deal and rapid delivery
Great place if you want to spend over $1000 on a mattress
Judith was super friendly, patient, and knowledgeable. I feel like we got a quality product at a reasonable price. The 0% financing was great too!
Nico was so helpful and just made the bed buying experience pleasant and easy. Thanks Nico for being awesome!
Niko was great. Very patient, answered our numerous questions. Thank yol
Nico was great at helping me find the perfect mattress. Thanks! He was nice and efficient.
Judith was awesome. She definitely knew her products and was very helpful with us in making our purchase. Very satisfying experience in this store. Unlike the Courthouse store where we went the day before. Because of that bad experience we almost shopped another dealer but we decided to give Rio Grande a shot and they were on it. Thank you so much Judith!!.
Nicko was very helpful and patient as my wife & I tested a variety of mattresses when we shopped this location. After comparing/testing a competitor’s product, I returned for a second trial. Nicko was thorough in answering my questions, then a quick and painless sales transaction took place. Thanks much!
Nico was very helpful. Service was quick. Discounts applied. Thank you
Nicko greeted me and showed me a number of mattresses until I satisfied ..He was very nice and helpful
She was experienced, patient and helped guide me.
Niko was professional and informative. Highly recommend buying from here.
Great experience with Nicko! Shopped there couple times and he did his best to help us out!
Nick was very helpful and displayed knowledge of the products in store. We were there on a Tuesday and the next day (today) our new adjustable bed frame will be delivered. Well Done!
Mattress firm was very acconnadating with my ourchas. Shipping is free. Had to change an issue and they did it immediately. Use Mattress firm
I visited this location recently with my Mother, as she is in the process of selling her condo. We were really just looking and didnt have much time to spare.....The sales person, Nickolas, greeted us promptly and warmly. He guided us to exactly what we were looking for, and had the sale wrapped up in about 20 min. He was a pleasure to do business with and would recommend anyone looking for fast, great service to go visit him!
We had somewhat of an idea, what we wanted when we walked into the store. Nickolaos was very friendly and knowledgeable on the products we inquired about. Thanks for your great customer service!
Excellent customer service! Very patient and helpful with finding the most comfortable mattress for my husband and me. We never felt rushed and feel that we received the best service, price and ultimately mattress!
Very friendly and knowledgeable staff. Was able to answer all our questions and help us find a mattress we like.
We went into Matttress firm simply hoping to test out a mattress we seen online. We received such excellent customer service from Matt that we decided to buy. We are a local couple and thought for sure we would have to go up the road to get a good deal, quality mattress. We were wrong. Matt was very informative and helpful. Thanks again Matt!! We highly recommend stopping in to buy your next mattress from him!!
Great experience. Salesman Nickolaos Chryssomitis was a great help. Guided my wife and I to the perfect set of mattresses for our needs.
Our recent mattress shopping experience at the Rio Grande store was a positive one. Sales associate Nico was extremely knowledgeable and patient as he helped us select which item would best suit our needs. A+ service in store and for delivery, as well.
I walked into the store and was greeted by a gentleman named Nickolaos Chryssomitis i told him in small detail what i was looking for .....He directed me to exactly what i wanted and he assisted me with excellent service i left very happy....He wouldnt stop until i was happy... He gave excellent service
Purchased an ERGO 2.0 Adustable Base, Tempur Pedic Adapt Mattress, Sheets and two Cloud Pillows with the help of Nickolaos Chryssomitis. He truly was one of the most helpful and polite salesman I have had the pleasure dealing with. Thank you Nico for all your help. 😀
Very very helpful and knowledgeable. Judy was very pleasant and professional. Would highly recommend this store.
Very helpful helped us select the right mattress
Judy was very knowledgeable, helpful and nice. A pleasure to do business with.
Nicko is a legend. If you want the best customer experience and as much fun as you can possibly pack into a mattress purchase send your business his way!! Solid experience.
Accommodating and professionalNicko did a nice job
Hi, we are a Coast Guard family and recently moved to the area. I contacted the Mattress Firm store in Rio Grand initially just to get a new box spring. We thought our current mattress was fine. Boy was I wrong... The store manager Matt, listened to our concerns and had us test drive a few mattresses, you know, just in case we wanted to upgrade in a few months. All with zero pressure. Well my friends, my wife and I have been struggling with lower back pain every morning for the last couple years. Matt showed us a mattress that fit our budget and was just right for us. On top of his phenomenal customer service, he was able to save us nearly a thousand dollars on our new Beauty Rest Black Label with adjustable base! Thanks again Matt for taking the time to help us and get us a new setup. We’re looking forward to restful sleep and pain free mornings!
Nicko was great! He showed us plenty of options, was patient, knowledgable, and helped us find what we wanted that suited our needs. Quick and efficient service. Thank you Nicko!
Quick easy and the sake’s reply was very knowledgeable.
Excellent service. Good range of mattress choices from traditional, hybrid to foam. Love the adjustable mattress base option.
The staff was very friendly and know knowledge able
The sales associate (Nickolaos) was very helpful and friendly. He explained everything in detail and answered my questions.
Called Rio Grande location where we ordered our mattresses for down the shore to find out the name of the mattress that my husband loves. Matt took the time over the phone to help me & I was able to order it right then and there. I was so happy that I didnt have to take time the next day to do it all myself. The mattress we ordered is the Pressure Smart Firm. My husband has back problems and he was a fan since the first time he slept on it! We now own 3.
Nico, our salesman, was very personable and knowledgeable. He was able to show us many different mattress combos, and did not try to influence our decision. The store, however, did disappoint us in one small way. We wanted a headboard and footboard. This is apparently so rare that not only was it not in the computer as listed, but had to be discovered by several other means, including calling other agents who also were unable to assist, and told him that we would have to buy pieces; sides, footboard, slats, etc. separately. Nico asked several times if this were true. The computer did not have the parts. When we said just give us the headboard, Nico put that into the computer. He then told us that we would have to provide our own bolts for the headboard. From Lowes. Across the street. He even called back to see if this were true. It was. I am astounded that a company that sells headboards that use standard bolts, could not have an easily located box of them. I truly did appreciate his grace under pressure as it were, and, I think, if he had been able to leave the store and get the bolts, he would have. Thank you.
Nico was very knowledgeable and helpful as he helped us through a new mattress choice
In and out of the place in 20 minutes and got what we wanted. Thanks again.
Our experience at Mattress Firm was very Awesome..We are very satisfied
I certainly did not wake up this morning with the intent of purchasing a new mattress right away. But Dennis Hopper made the process so quick and simple. He was incredibly knowledgeable and helped put all of my concerns regarding size dimensions and deliveries to rest.
My husband and I were greeted with a friendly smile.Jennie R. Is genuinely kind with great knowledge and confidence. Made our shopping experience perfect.Thank you Jennie for being honest and helpful.
Nicko (our salesman) helped us choose the right bed for our present needs.He explained in great detail, the differnces in all he bed models within the store. We puchased a Stearns & Foster hybrid firm bed, which has the amenities we desired. I is very comfy, and even made in New Jersey!!!
Matt is a true professional!! I went in yesterday with zero expectations of finding the right fit. Through his years of experience and knowledge, Matt was able to find my the perfect comfort I desired!! Very personable and a true master of his craft!! I highly recommend Matt to anyone looking for a new mattress!!! Thanks for all the help again Matt, can’t wait to enjoy my new bed!
Nick was a great help and made it a very easy buying experience
Nickolaos was very helpful in showing me the right mattress that was right for my sleeping habits. Gave him my price range and he stuck to it and I also caught a sale so it was below what I wanted to spend. Thank you Nickolaos!
Fantastic service and price. Thank you
Nicky was awesome!!! Friendly, fast, efficient!!!
Mike and Todd worked with us, and we left happy customers, great ppl
Judy was great! Very professional and knowledgeable about the products. We were easily able to make an appointment and a decision for our mattress with her assistance. The process of purchasing was so simple, we did it over the phone! Very excited to be getting our new mattress within a week!
Just purchased a new mattress at Mattress Firm Rio Grande. My salesperson was Matt and he was fabulous. He gave me a lot of options based on what I was looking for, factored in what I was looking to spend and I got a great deal. Can’t wait to receive my new mattress. Please stop by and ask for Matt!!
We had a very positive experience with Mattress Firm. Jennie is very professional and knowledgeable. There was no pressure just good information. She made us feel welcome and she was fun to work with.
My salesman was Matt. He was terrific and helped me pick the perfect bed. He was knowledgeable and very pleasant to deal with. No high pressure tactics. The price was fair and the sale included an adjustable base. Great place to shop
Very pleased with the service!
Purchased a tempurpedic from Nico. Very knowledgeable and helpful.
Nick was very helpful. The only thing is the box spring was about $20-$30 cheaper on website than by ordering via phone.
Sales person was very nice and informative. However I wish she would have told us about the discount we saw when we got home.
The Manager Matt in Rio Grande went above and beyond to help me find the exact mattress my wife and I needed. I originally bought one that I thought would be good for us but we changed our mind and had an easy swap. We were in and out too. No pushy sale and felt like I was talking to an old friend not a cars sales man. Over all excellent experience and positive atmosphere. Thanks Matt
I came in today purchasing my first mattress on my own having no clue what I wanted, but I met Matt and he helped me through the whole way. He explained all the different type of mattresses and which one would be the best for me since I have back pains. And he made me feel comfortable with my decision, and did not try to pressure me in at all to buy anything. I will definitely come back here again.
Matt and Jenny were awesome! They are very knowledgeable, friendly and helpful. My fiancé and I are both in the Coast Guard and they were able to hook us up with a great deal on top of the discounts already in place! We never thought we could afford a tempurpedic mattress but they made it happen and we were even able to afford an adjustable bed frame and extra accessories. Highly recommended!
Jennie listened to what I was looking for and immediately guided me to the perfect fit. Spent about a half an hour in the store and left with a new mattress and the box spring to be delivered a couple of days later. Was a pleasure working with Jennie and plan on returning in the near future for an additional purchase.
Matt was very helpful without being pushyI would buy from there again and recommend this businessI am a local fisherman who has lived in Cape May county all my life
Niko was great. Helped us get what we needed for our new home.
Friendly, good listeners, great prices.
This is our go to when shopping for bedding. Great selection and Matt is knowledgeable and helpful. It makes a difference with so many choices. Customer service is excellent.
Great Service. No Pressure. Had Mattrrss delivered next day. Delivery was clean and efficient. A Great Experience.
Easy and quick. Despite COVID we were able to pick out a mattress and with their amazing sale, wrap up the whole thing and take the mattress home with us!
Jenny did an amazing job of helping me out while juggling other customers also.. Thanks so much for taking such great care of us.
The two delivery men were very professional and very efficient. They they set up the bed, explaIned the remote control and gave me the manual in record time.
Excellent service, not pushy and very helpful
Very friendly and helpful staff
Matt was very helpful and patient in helping us find the best mattress for the best price. I would recommend Mattress Firm to anyone looking for the perfect bed.
This was actually my first time shopping for a mattress. Matt was extremely helpful and very nice. He made sure we got the right mattress that was comfortable to our liking. I definitely recommend this place to anyone.
Awesome sales reps that showed us what we were looking for. Id recommend them to anyone.
I was addressed by the salesman moment I walked in. He took care of my questions as soon as he was done with the clients hed been servicing. Our salesperson, Rock, was very personable and knowledgeable. Fifteen minutes later we had made two purchases for less than wed expected! This is our third visit to this store. - G
Very nice people they helped me find the perfect comfort for my self
Best. Experience. Ever! Matt was so knowledgeable about the different types of mattresses and helped us not only pick the perfect bed, but also get the best deal on it! No pressure, great options, and very personable personnel. So pleased with our experience and so excited to sleep in my new bed tonight!! 😆
Was treated very well by the store attendant Nicko...will def be back!
Great sales! Thank you Nickolaos for the help!!!
Nicko was exceptionally professional and helpful
Excellent service a to z. Prompt and helpful. Ask for Matt