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Hub Cap City
13801 S Ashland Ave, Riverdale, IL 60827, United States
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Hub Cap City
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Am
Review №1

Very attentive staff, very helpful and resourceful. They will take care of your every need with courtesy and expedience .!!! Great job HCC

St
Review №2

The best place to take your car tires hub caps rims the staff is so wonderful very helpful everyone should get this place a try best experience Ive had

Br
Review №3

Went to this location as a recommendation from another shop as they didn’t provide the service they suspected I needed for my vehicle.My steering wheel had begun to shake as I reached speeds of an average 50mph or higher. I explained this when I walked in and right away they said it would be a different service than what the other mechanic was suspecting. It was a small fee of $35, though I know other places do for free. I just didn’t want to drive my car around.30 min before coming to the shops, my car ran perfectly fine. There was some snow in my driveway about a foot high or so. After pushing through it, I got on the highway and noticed the shaking which wasn’t happening coming home from work the night previous. Everything reviewed online said it was one of three things. Brakes, alignment, or debris. I felt because of the snow it was the debris.After they came out of the garage to explain what they found during their evaluation, I was told costs to fix the issue based off their recommendations would come out to just under $2k. My brakes have never given me an issue and the problem had nothing to do with when I stop the car it’s on the expressway with no burning smell. Alignment was only $100-$150 of the costs. They said they don’t recommend doing that unless I do all the other work because if I came back to do the rest of the work they would have to charge again to realign again.I was a little put off by the situation because the mechanic that was explaining to me what was going on was in the receiving area for most of my wait. He didn’t even seem to know what was even on the paper that he was reading. As if he was reading it for the first time and then explaining what it meant to me. As a mechanic that just worked on the car you would be able to explain everything.I left after paying the fee. My car ran fine.... no more issues. If possible get multiple opinions.I work in sales and I feel as though they were just trying to upsell this simple issue. $35 to $2,000? Ultimately the service paid for was done. But I just didn’t feel comfortable with the experience provided. I will now learn how to work on cars myself because I now have trust issues.

Ca
Review №4

This business has good and fast customer service.

Ji
Review №5

They wont work with you. What they have is GOLD... and they want top dollar for it.

Jo
Review №6

My easy in and out Car Care Service.

Ja
Review №7

Caught a flat and they were able to fix it in a good amount of time

El
Review №8

Theyre nice community place business not like a big box store you get that personal service

Li
Review №9

Dropped My Truck Off For A Wheel Alignment with my bluetooth charger adapter and picked it up 1hr later and tbe adapter is gone 🤔 the manager supposedly named carlos states noone would do that but carlos said he woukd pay for it, I would never bring my car to this establishment again because they are theives..

Mr
Review №10

The best place in the Chicagoland area to find specialized hubcaps, center caps, wheels, tires, and parts for your vehicle. Any year, make or models. They have awesome prices and a never ending stock of what you need. Stop by or give them a call. Tell em Mr. Brown sent you. Hope you find what you are looking for.

Br
Review №11

I needed a tire for a Mercedes-Benz SL550 and they had a used one exact match I only spent less than an hour total wait time with the swap. The staff are professional and friendly.

me
Review №12

They was very helpful very friendly and pointed me in the right direction that to me was amazing

Da
Review №13

Super good customer service they were fast and polite u can wait their and be socially distance Id definitely go back if I need tires again

Eu
Review №14

Relaxing, good atmosphere. Good customer service.

An
Review №15

Ive been going to Hubcap City for several years now. They always do excellent work. You may come in for one thing but they always do a full to ensure that your vehicle is running smoothly. And prices are fair for labor and parts.

Da
Review №16

Great customer service

Ka
Review №17

Theyre prices are higher than average but you get more service they really take care of you. You get what you pay for

Ms
Review №18

Great service plus and kind people is always a plus.

De
Review №19

I accidentally left my hubcaps to a o6 impala at hubcap city and they accidentally sold my hubcaps to someone else but they were honest enough to let me know that I left them and they ordered and replaced all 3 that I had originally forgot at the shop... They could have told me that they didnt see my hubcaps but they are honest hard working people with affordable prices...thanks again to the staff at hubcap city.....Carlos was the honest manager that saved me from buying 3new hubcaps thanks again. Not too many honest people in the world today.

KG
Review №20

This place is very unprofessional. Came for a wheel alignment on my truck with all new parts put on professionally at a shop and was told the truck pulls to the right. I ask the mechanic how is that possible and he didnt know. Paid 99.95 and was told they dont give warranties or wont refund my money that was after the lousy service. They did nothing to the truck, problem wasnt fixed. Took my truck to Southwest Springs. Not only did the wheel alignment came out perfect. I got a 1 year warranty and it was only 75.00. Hub cap city full of it and need to stick to selling junk. Never will get my business and I wouldnt recommend them to anyone.

Ja
Review №21

Great care for the tires.

Tr
Review №22

Im here to much but they always have what I need sometimes a bit speedy though.

Lo
Review №23

They cool so far

Ne
Review №24

I called two days before I visited Hub Cap City. The person was very polite and professional on the phone. She informed me that they had the items that I needed. I arrived first thing on a Saturday morning, sweet no customers yet. The shop was clean and the staff was exceptional, especially Carlos. Everything was seamless and quick. For hub caps for my daughters car this is my new go to spot.

Ja
Review №25

I like this place ! The prices are reasonable and the service is A1. Id recommend this place to anyone with car issues.

S
Review №26

The person was a scan artist and tried to robbed me for selling a car on facebook.

D.
Review №27

Great people and great service

Em
Review №28

Awesome visit

mz
Review №29

Was in here yesterday to have tires put on my car that I purchased somewhere else. The people that work here are very nice, starting with the ladies at the desk to the shop technicians. I don’t know everyone’s name but Carlos wrote his name on a card for us. Phenomenal service. I will definitely recommend. The only reason I didn’t get my tires there is because they didn’t have my size...5 ⭐️

La
Review №30

Wonderful excellent

Va
Review №31

Super slowWaited for 20 -30 min and just left

Vi
Review №32

This place is a joke. They wanted to charge me $200 for one rim. I bought three rims on Craigslist for a hundred bucks.

Ta
Review №33

THEY FORGE SIGNATURES ! Forged my signature on a blank paper and changed up the services and charged extra for a service we didn’t get. And argued about me lying! Wish I could give 0.

C.
Review №34

I like this place. As long as Ive been going there, their prices always seem to be fair and they have excellent customer service.

Sh
Review №35

New tires wheel balance rotation n wheel alignment 400$!

An
Review №36

They had exactly what I needed, in out and on your way

Gr
Review №37

I went to this location because I somehow (I assume via potholes) lost 2 rims to my tires, turns out that they unique rims( or were not available), but the individual who assisted me was able to come up with an alternative for all 4 wheels at a reasonable price, speed is not greta, but the service was something I CERTAINLY recommend to any one seeking their services

T.
Review №38

Great personalities. Bad service, go somewhere else

Ra
Review №39

Great people great service

An
Review №40

Good service.

Er
Review №41

Great prices for tires mounting and balancing. Good customer service and knowledgeable technicians. I was in and out within a half hour. 4 tires.

Ri
Review №42

Did my Caps Locks purchase & install. Along with new wheel locks on my Hummer. Great installation. Looks perfect. Super fast. Highly recommend.

Sa
Review №43

I called ahead just to see if they had my size in stock. The lady that answered the phone was kind and courteous, as well as professional. When I arrived, there was a comfortable, clean waiting room, with functioning vending machines, and a television tuned to a family-friendly program! Service was prompt and well taken care of. They installed my tires, placing my spare back where it belong- underneath, anchored to the body! Satisfied with their prices, too!

Va
Review №44

I’ve called on different occasions to get a quote for rims on different vehicles and it seems like their system does not show accurate information. I called for a rim to a 2015 Hyundai Elantra and they said the system shows it’s a steel rim, when it’s a aluminum 15inch rim. I’d like to give my business’s to this company but they always want you to come in which is not always possible.

Na
Review №45

Got my ford factory rim at a decent price

Ch
Review №46

Great help fast good price clean place everythings was good 👍

ca
Review №47

Please shop around before Buying tires or tire replacement from this place1. They want to charge $91 for an used tire that cost $81 NewThen they want to charge in addition to $7 to mount and $9 to balance an additional $15/tire if you dont buy their tires.When asked why Because thats how we make money,

Al
Review №48

Ok customer service very high priced doe.

Wi
Review №49

If you ever need a hubcap or tire these are the people to go to, they are very knowledgeable and they always have a great prices for their tires as well as there hubcap.

Ti
Review №50

Too expensive

Ga
Review №51

They mechanics are really nice. If youre looking for friendly and fast service dont hesitate to stop at this place.

da
Review №52

Quick, fast and efficient.

Al
Review №53

They might have actually saved me a lot of money. I have to see how my repaired tire will be a in a month. So far so good!

Sa
Review №54

Went in for a rim repair. By far the best priced. They did a good job as well.

Ka
Review №55

Came in for 2 Used tires for my car, waited 10-15 mins till a worker came out to show me tires. Took them about 50 mins to put the tires on. The price was very reasonable. Great employees.

Ch
Review №56

Called to get a price on a set of wheels and was put on hold for over 10 minutes. Hung up and called back and was told they would call me back. Never received a phone call back.

Ro
Review №57

The service I received was HORRIBLE they charges me $22 dollars more for the SAME EXACT hubcaps that I bought from them numerous times before. Once I asked them to check the system and see that I buy them all the time they said they see that, so I asked to speak with a manager he kept coming out but continued to tell me he would be wit me and after 20-30 mins of waiting her never came back. IF I COULD GIVE NO STARS I WOULD!!!!!!!!!!!!

Gr
Review №58

Customer service was good, service was okay

ed
Review №59

Very fast and friendly service and good prices too. Hubcap City is a great place to buy tires new and used you can also buy rims and hubcaps.

DA
Review №60

Good selection of hub caps. But sometimes i walk in and can wait a good 10-15 mins before i see a worker.

To
Review №61

The service at Hub Cap City is the Best!! Loved it!! 😁

Ms
Review №62

I love them. Made my lil PT Cruiser look brand new for a much lower price than surrounding businesses! I will be back for tires!

E
Review №63

Great service. Gives you what you need, not pushing you to get what you dont want.

Da
Review №64

Very clean facility, great service with a friendly courteous staff, they get you in and out, without having to wait a long time, I fully recommend them for those that need hubcaps, Im very satisfied!

Wi
Review №65

They always have my tire in-stock and of good used quality.

Pa
Review №66

Not a bad place got me in and out

Je
Review №67

Been there a couple of times for hard to find parts on wheels excellent.

Pa
Review №68

Had a very bad experience with them...They didnt honor the fact that I purcahsed a hubcap from them (which was more expensive than an actual new one btw) They put the hubcap on without me asking them so...it came off ...I noticed it later. .and they said it wasnt their fault...somebody probably stole it etc...So theyre not responsible for replacing it...as a business owner myself, sometimes you have to accommodate your customers. ..which apparently they do not understand this concept..

BN
Review №69

Good people to deal with and very nice, affordable prices on car repair and tires. Get my oil changed there sometimes too. Been going there as a customer for the past 20 years.

Je
Review №70

In and out fast

vo
Review №71

They can be kind of slow and they are overpriced they want $108.00 for used tires for my car that I pay $70.00 elsewhere Im done with them

Al
Review №72

They are very good at their craft. Do excellent work and highly recommend.

Pa
Review №73

Went to look at their selection of Hub caps. I love the selection

Ba
Review №74

Easy place to shop at. The people were nice and happy!

Gr
Review №75

I think they are very nice establishment they get the job done and the prices are fair

la
Review №76

Even though crowded.... got us out of there quick. 2 weeks later.....Took my car 2 the dealership & come 2 find out they damaged my car even more. Dont go hear for repairs.... mayb only good for ordering & buying parts.

tr
Review №77

Always courteous, rewards and discounts if you are a regular customer

Su
Review №78

The service was excellent, but their prices are expensive!

K
Review №79

Great place been coming here for at least 20yrs

Ab
Review №80

Fixed my car without over charging me.

Br
Review №81

Good tires great prices just be prepared to wait for a while. They are so slow its ridiculous!!!

Aa
Review №82

My one time there I got in for a hubcap had a little wait but all in all was a quick cheap process.

Ma
Review №83

A hidden super affordable gem that im hesitant to tell people about😁(Edit 07/06/2018***Im back and not only did they give me a great pric &, they put the hubcap on super securely!Hub Cap City Rocks!!!!!

An
Review №84

Long wait even when theyre not busy, you can get better prices and faster service on used tires at this other place in Dolton around 142nd and Western.

Jo
Review №85

My Brothers from another Mother!

Ti
Review №86

Wonderful service. Found exactly what I needed.

Je
Review №87

The people here are very nice very good customer service

Gi
Review №88

The employee was very interested in solving my problem great attitude

Al
Review №89

Clean & user friendly. Staff was nice & informative

PR
Review №90

Love this place got my tires at an excellent price for my 22s

Mz
Review №91

Love them they always have good deals on tires

Re
Review №92

Just bought sme nice use tires frm there

Wa
Review №93

Great in and out in 15min

Je
Review №94

Great service...great prices

Ba
Review №95

Do not buy your parts or tires from this place they are crooks I bought some tires from them they went bad they didnt honor the warranty they do bad business

Ti
Review №96

This place should be called Rip off cap city the so called manager Carlos tried to sell me (ONE) used tire for 130 dollars?? And he was rude and unprofessional.... Dont wast your time.

fr
Review №97

They did my suspension diagnosed check, but they was wrong. They just want to get money from people.

Ca
Review №98

My husband found. What he was looking for

Re
Review №99

Wonderful tire prices fast service

Ro
Review №100

Hello, thank you for your time and consideration for helping with my tires and rims.

Information
32 Photos
100 Comments
4 Rating
  • Address:13801 S Ashland Ave, Riverdale, IL 60827, United States
  • Site:http://hubcapcityusa.com/
  • Phone:+1 708-388-6996
Categories
  • Auto repair shop
  • Hub cap supplier
  • Storage facility
  • Tire shop
  • Used tire shop
  • Wheel store
Working hours
  • Monday:8:30AM–5:30PM
  • Tuesday:8:30AM–5:30PM
  • Wednesday:8:30AM–5:30PM
  • Thursday:8:30AM–5:30PM
  • Friday:8:30AM–5:30PM
  • Saturday:8:30AM–5:30PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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