I believe this location swapped new management and staff completely and it is just not the same!!We miss the old girls that used to be at this location.New staff is horrible and rude! Definitely do not recommend!!
The girls are super helpful and nice especially Maritza she has that southern hospitality she’s always helping folks in anything they ask for. 11/10
Awesome customer service! best phone store ever!
The representative was very patience and had great customer service and I highly recommend you to visit this location.
I always go to this particular location everyone in the store is always very nice and patient. They have really really good customer service but today while I was in the store I was about to pass out because of how hot it was in there the ac wasn’t working and i feel like it’s not fair to the employees who have to be there under that heat all day I was wondering who can I call to get this to headquarters so they can get their air conditioner fixed ASAP it was extremely Hot in the store. Please and thank you.
Very helpful getting a new phone.
The Rep was nice but she signed me up for Cricket Protect without me wanting it. I called Customer Service and now they will not refund the money i was charged. I now have to write (they dont provide a phone number) a dispute to get the money back. Another strange thing was the policy of bundling. I just wanted a phone to replace my broken one and the rep said that whether i wanted a screen protector/case or not it was bundled in with the price. If you look on the receipt it says nothing about bundling anything so for a case and screen protector i didnt really want i had to pay the bundled in fee of $40 for both. I am trying to make an inquest within Cricket to find out if this is a store policy or if this is Cricket Policy. It certainly is a great way to Con customers out of a few extra dollars.
Alexa was the most helpful and very kind. I was transferred over to cricket from T-Mobile in less than an hour! Special thanks to Alexa!!!
The girls at this location always know how to provide excellent customer service. They always try their hardest to exceed customer’s expectations. They always make my day when I come pay my Bill.
Amazing customer service!
On a scale of 1 to 10 I will give them a 10 for good customer service👍
Its nice service. THANK YOU
Marrs gave very good customer service. He was patient with my questions and showed me how to best use my phone. The entire staff was pleasant.
The best customer services ever !!!One of the best stores
I appreciate these two ladies the most. Anytime i have a issue, they give it full dedication to fix any issue within reason.
Brought over a phone that was verified to be compatible with cricket service and unable to use data and text. Been given the run around ever since. Issue still hasnt been resolved via store and corporate.
Pleasant, knowledgeable agent answered all my questions efficiently without rhetoric or hard sell.
Cricket is not bad service but my phone calls kept dropping and my phone kept saying program need to be updated so I went back to Metro
Walked out with an Iphone on PPP for only 49.99! Plus they helped me out to the fullest extent when my phone wasnt working.
It was covered with a lot of phonesand cases. They were so nice
The phone is free And you only pay for what plan you want for your cell Ph I Love it !!!!!
Guy acted like he didnt want to help
Great, amazing, and helpful service.
Good customer service
Ok
Fast Service! !
The name says it All.
Great
Great
They refused to accept a locked phone for me to buy another
Very attentive and helpful who attended us at 7:30