Very friendly and helpful staff, huge inventory and reasonable prices. They honor past and present military with discounts every day of the year and offer a senior citizen’s discount on Tuesday in store. Store manager (Brandon) is very down to earth and has a career history with the company and his knowledge and experience is evident. So happy to have Sutherlands in our community!
Great products and great staff. We were helped right away and staff checked on us throughout our visit. It was a great experience! We will definitely be back here to shop anytime we are in town. Keep up the great work!
Staff is always helpful. Never had the Im to busy to help. A bit pricey in some things. But you get what you pay for. Ill pay for good customer service and helpful staff.
Guy in the back was great. Woman up front told us to get in the line to the right because she was on the phone. Called someone else to take the call and then proceeded to check some friends. Took us forever to check out, I think the kid who had our line was new. Woman needs a course in customer service.
Actually Was A really Nice and organized store. First time in there. Helped a buddy of mine get some kitchen remodeling supplies but had a good look and it was really nice. Recommend to any builders and local contractors.
Bill was a great help in getting my son to choose a mattress after a couple trips to various stores. He was convinced to try it and I about didnt get him back up. Friendly staff and good selection of merchandise
The store is clean and the employees are always nice and helpful. Lines are usually short and they have flowers!
Very clean and very good inventory
You can tell its ran by a corporation, not to impressed. Ill think Ill stick with the real local stores instead of a transplant
Very he helpful and very nice employees
I finally went to our new Sutherlands. The last time I was there it was Kmart miss that store! It was nice, clean the employees were very helpful too! I like the variety of items they sell too! I will go back soon for sure! 🙂
Stop and buy a jacket and found my jacket and bought it and its very convenient
Everything here is pretty expensive compared to bamgars or online.
We had lot of help very polite employees 😀
Would have given you 5 stars but our cashier (Grace)was not accommodating to us almost couldnt get her elbows off the resister long enough to wait on us. We are definitely not used to this type of service from this store as they are usually very helpful!
We went in for an estimate on a deck talked with the help in the lumber area. He said he would call, but never heard from him.
Great place for all your housekeeping needs. fast freindly service. Steve was super helpful
Great staff very helpful and good selection.
Huge selection of products. Friendly helpful staff.
Decent store, friendly people, but their systems are not up to speed. Returning items is often times a nightmare. Corporate needs to invest in their computer system! If there is even the potential for a return I wont shop here until the issue has been fixed.That said the actual employees are super helpful.
Great place
Friendly, helpful staff that helped us get just what we needed to finish up our winterizing. Thanks Glen and Gloria and also the young man who helped us with the bigger stuff.
I came to the Riverton Wy sutherlands to buy some drywall sanding equipment. I was told to buy one attatchable sander head and sand paper. When I tried to use it the paper did not fit the sanding tool.When I came back to return it the assistant manager (mary) said I cannot return it because the packaging was not all there. It has a small paper that clips to the end that was not there. She said I can come back on monday to talk to the store manager but he will say the same.As I see it I was directed to buy the wrong thing, it is very very bad customer service to not take it back when it is obviously not used. And the rude way in which it was put does not help. It seemed that I was some how to know that I could not bring it back. It says nothing on the receipt about this.I expect more from a large store
It was ok. They are just getting started. People were helpful. Big store. Clean. Might have given it a 5 star if it wasnt so new and people knew exactly what they had. But they tried at least. So its a 4 star for now.
Love this store! All the hardware supplies you would need.
We appreciate having this local option! Some really great staff who help with loading and getting you set up for your projects.
Eh its ok the staff is trying to be helpful but I ordered from here twice and they got my order wrong both times my drywall was the wrong size and insulation was the wrong kind and the wrong size. I had my stuff delivered to my house I paid around 85 dollars the guy who dropped my stuff off said I would have to take it up with the store. Well I had no way of getting my things back to the store to exchange it for what I ordered originally so I just had to work with what I was given and make the best of it. I suggest double checking your orders before they deliver or when you pick up
Great help. Load your merchandise for you.
So I went to sutherlands in riverton before checking bombgars over in lander I paid 128. For a faucet well went to bombgars to get more slip rings for pex the faucet same model 45 bucks and the lumber is cheaper over at the lumber yard in lander
Brought a return in. Andrew was helpful, we went and found the size of board we needed, stain, and carpet trim. We went to check out waiting for Andrew as he was the person who handled the return. A Brandon said he could help us and so he did. A woman came up and interjected herself in to the registers with this Brandon and Andrew. Brandon, who I assume is a higher up as his name was stiched on his shirt asked her to open the other register and give him 14 dollars and 69 cents she proceeded to argue with him. .....she started to chew/correct Andrew out on the floor I added my 2 cents by telling her that was unprofessional to chew him out in front of customers. She had an attitude to begin and that made it worse. She walked off saying she had a business to run to which I told her not without customers you wont. This Brandon said he would talk to her however my guess is he wont. NEVER do you correct, chew out, etc an employee in front of customers as I told her he was helping us and it was under control. Andrew thanked us for supporting him.This woman needs some training as I am sure she is in a higher postion as well; as her name was stitched on her shirt as well . I believe it was Stacy. Needless to say I have a foul taste for Sutherlands and will my best to NOT return if at all possible.
Good friendly service on what ever your needs are for your home improvements
Great people, Brandon is the best! Very helpful and friendly.
I was on lunch, did a quick walk thru.I was impressed. Think it will be a great place to shop. Will definitely recommend this place!
Great people. Very helpful and lots to look through.
Pretty good variety and prices arent bad
Employees are very knowledgeable and respectful. Pricesal are manageable, good place to get what you need all at once.
Pricy, but friendly service and good help.
I went in to buy some plumbing equipment, and my experience was good. I had to return an item, and decided to get some paint. This was like watching the three stooges try to figure out the paint machine. After half an hour of waiting, finding other people, trying to figure out the machine, I decided to leave. When I left, there were five people huddled around the paint machine trying to figure out how it would work. I took the paint color I wanted to Sherman Williams and they were able to match it and get me out the door in 10 minutes. now, Sherman Williams is much more expensive than sutherlands, but the associate found me some deals and the paint ended up being the same price. I will not return to sutherlands.
The people are good and help you to find stuff in the store
So happy we got a Sutherlands here ..the staff is always friendly and knowledgeable ..love shopping there..my Hubby loves shopping there..
Stopped in to see what they had in their store. Not a good idea..I found sooooo many things I didnt even know I needed. Lots of helpful clerks to answer any questions.
They have great customer service, very friendly and willing to help you.
Very helpful staff and wide variety of options
Good place to shop very friendly people very helpful
Clean well put together store
This place is great, very good customer service.
Prices look like a good compared to the other stores
Clean, friendly, helpful🙂
Plenty of staff available to help you!
Lots of materials but had to help get my materials because the help couldnt get it right
Great home improvement store
The have plenty of things like home depot.
Low prices and friendly staff
Nice store, good customer service!
Nice selection of merchandise.
This is the most overpriced store around. And not locally owned like they claim.
Didnt have what we ordered last week, come on guys, need to be more on top of what the contractors need. Step it up
Good place
Its a nice store
Ok
Nice people and store
A D Martin lumber will beat these b.s stores prices my hat off to you A .D you will survive,
Great customer service.
Friendly service
Opening day planned for December 2019
Andrew is very helpful.
Very good.
Really nice restrooms!
It has everything you can think of
Everything I need in one place!
Nice place to shop
Always fantastic
Great Store, needed !!!
Neato
Friendly ppl
Friendly store, average prices.
Helpful
Great
Lots of merchandise
It was okay