If you have not had a chance to work with the team at Hot Jet USA - you are missing out. Their VAC & Jet unit is designed with the professional operator in mind and the capacity and features of our unit are far better than any our competition can muster. We are a Hot Jet customer for life. They truly walk the walk of customer service at Hot Jet USA. Thanks.

These Guys are the best, They treat everyone with respect and share all there knowledge, If you ever need a jetter you need to contact Chester Or Mo, 110% satisfaction !!!

I am a Facilities Operation Supervisor for Ventura County in California. We looked at a variety of Jetting Equipment and found Hot Jet to be the best designed that would fit our needs. It has been over 5 years now and I can tell you that this Equipment has saved our Agency many thousands of Dollars and paid for itself a couple times over. We do not have to wait for Vendors to schedule work and the power wash convenience has helped immensely. As far as Customer service and training, they have set the standard. Thank you!

Best buying experience ever! Their customer service is phenomenal, we were there for a training after purchasing our new ietter and the whole experience was top notch, even after coming home and calling with questions Chet was very helpful. Thank you Mo, Chet, Don, Larry, the guys demonstrating how the jetter works, the guys who built our jetter and the lovely ladies in the office!Angie & Jose

Chester, Mo, Don, and Julie were all very helpful and so very nice when we would call. They answered every question and trust me, we had a lot of questions. Great people and great company. Highly recommend.

During my 15yrs. as a Drain Cleaner I have used, Harben, US Jetting and the Hotjet II. I would say that all three of these machines perform well and provide excellent cleaning capabilities superior to cabling alone. However, one thing that sets Hotjet USA above the pack is their customer service and the emphasis they put on training. Anyone can buy a jetter, have it delivered and receive the 30min.- 2hr. (depending on the mood of the rep. at the time) demonstration on how to start the unit, what lever does what and how to perform the emergency shutdown. Knowing how to utilize the equipment safely and at its full potential is all about the training. Understanding nozzles is vital to properly cleaning any system. The training they provide at their facility is paramount. I arrived a day early and was welcomed with smiles and told to, make yourself at home. I freely walked about the warehouse and met the team. I watched as Chris and Steve assembled a unit which provided an opportunity to devise questions I hadnt already thought of. It is scheduled as an 8-10 hour day, although I milked it for a full 16hrs., of in depth training and it covers everything from equipment operation and maintenance to efficiency of nozzle selection and even covers business marketing and strategy. It offers you a chance to talk with and get to know the people responsible for the design and assembly of your unit to fit your unique and specific needs. I highly recommend their equipment and the entire company/team. ***Huge thanks to Chris and Steve for taking time out of their day to help me upgrade my easy start setup.***Side note: Arrive hungry. They feed you.....ALOT!

Great people with awesome customer service.

Horrible experience. They treated me like garbage. The guy Don treats people like cattle before slaughter. I spent 45k on equipment and the did NOT DO THE RIGHT THING. I had to feed myself. And their clients at my expense. I would not buy anything from now and the future. Good riddance

Mr chester took care me and responded to all of my questions, im proud to own such a fine piece of equipment.

I could not be happier with my purchase. Quality built and easy to use. They go above and beyond to make you feel like family. Other jetter companies would not even return my calls or request for quotes

Great service and wonderful team. Save the drain Chicago strongly recommend @HotJetUsa

Awesome company to work with. Can not beat their customer service & expertise in everything they sell. Always welcoming for questions even after the sell. most of all what you get for what you spend can not be found on the market today.

This is one the best companies I have EVER done business with! TOP NOTCH! They are friendly, professional, and are always eager to help with great advice on not only how to use their products to their full potential, but how to use them to grow our company. Mo and Chester are the BEST! Call them and you wont be disappointed in their products OR their service!

I came up for a quick day training class with Mo, Chester, and Larry. These guys were amazing!! The hospitality shown by HotJet is truly on another level. They have top notch service and will go out of their way to assist you.

Great experience and great equipment and great people to work with. Weve been very satisfied working with Mo and Chester! They really know the equipment and are more than helpful with everything weve needed from the initial purchase through upkeep and repair.

I could not be happier with the enclosed jetter you guys built for me ! It far exceeds my every expectation. From the 1st call to the last handshake when i was leaving it was the absolute best customer service, craftsmanship and professionalism ive ever seen . Thank you Chester, Don, Moe, Chris and the rest of the gang for making sure everything was absolutely perfect . Hot Jet USA has definitely earned a repeat and happy life long customer from Semper Fi Plumbing ! I wish i could give more the 5 stars !

What an awesome experience i had from the class!! Great equipment and great people to work with!!

Been consulting with HotJetUSA for over 5 years. Extremely Customer Centric company, amazing people! If you need a Trailer Sewer Jetter, call Mo and Chester. You wont regret that decision.

I rated myself :-)