user
AutoZone Auto Parts
2417 Broadway Ave, Riviera Beach, FL 33404, United States
Appearance
AutoZone Auto Parts
Comments
Ju
Review №1

This morning I went to your location on Blue Heron and US1 in Rivera Beach Florida. I have to compliment one of your associates: Angel C. he truly went above and beyond to help me with a battery issue I was having, and even recommended the proper brush and spray to clean my car parts so that I would not be damaging my new battery. He was calm, kind and thorough while explaining the 3 year replacement warranty and was able to find a reasonable solution to ensure my satisfaction.Quality customer service like I experienced today is exactly why THIS is the AutoZone I repeatedly shop at.... THANK YOU ANGEL for making a bad morning much better.

Ma
Review №2

What a great experience! My check engine light came on, I stopped by Autozone were Merrill helped me out with there scan tool, pulled the active code and assessed that it was something very simple and nothing to panic over (we are traveling from and back to SC) and we will get home without issue.Thank you Merrill!

Ro
Review №3

Merrill was the best parts employee I have ever encountered. His trust in me to loan me the stores jump charger so I could go home and bring my car back was a true act of faith since he wasnt supposed to do it. He immediately determined I needed a new battery and quickly installed it with courtesy.Good Job Merrill.

Ma
Review №4

Excellent service and professional.Merrill S was extremely helpful and knowledgeable. Thank you and always a pleasure doing business at Auto Zone 😀

So
Review №5

My battery died a few days ago so I had to walk to Auto Zone, when I arrived Merrill was there to greet me he was very knowledgeable and professional. He calmed me down and drove me to my car and installed the battery!! Not to mention Jennifer she too was very patient and assisted me with what would be the best battery!! Merrill and Jennifer you two are awesome!! Stay professional I will always come to your store for my car needs!!!

Ga
Review №6

Angel was awesome! Helped me with my light bulb. Very nice and patient 😊

La
Review №7

Visited auto Zone this week and Travis, checked my car and his service was great and showed me how to check my oil .

De
Review №8

Michael was super awesome . Very knowledgeable and efficient he picked and changed out my battery in less then 10 minutes . Didn’t complain either it was definitely blistering outside. Thanks to Michael my car is back starting with no issues again. I would recommend his service to everyone ! He needs a promotion or something . Thanks Michael

Pa
Review №9

Let me go ahead and tell you the story of how Michael G from AutoZone saved my life today.I went to get my battery charged because the warning light was on and I was worried the car was gonna die in the middle of the road. I got there he took the battery of and put it to charge, after 45 minutes the battery didnt charged and the alternator was most likely the problem, we replaced the battery and put it in the car. I asked him for curiosity where the alternator was and while looking around he found the v belt completely DESTROYED. found the problem, look for a new belt, stood outside 2-3 hours trying to replace it, had to take a bigger belt, finally snapped it in, the whole car is running completely fine now, no warning signs on, if you are reading this Mike, the warning lights that were on when I left turned off by themselves after 2 minutes, no noise, no shaking, the Ac is working again..... man, I must likely own you my life at this point, if corporate is reading this, give this man a raise and a promotion, he deserves it soooooo much.

Ni
Review №10

The customer service here is great. I came in to get windshield wiper blades I had no idea what to look for the Manager Tanya helped me find what I was looking for and also helped me install them. I definitely appreciated that and I will recommend my family and friends to come shop here. Thanks Tanya

an
Review №11

This autozone is the best in town. Very helpful! Even put my wipers on for me!! This place is AWESOME!! Great deals too!

Ap
Review №12

Angel & Travis helped me out tremendously. I was very pleased

Ch
Review №13

Merrill was great offer to see if he can install the brake lights in my Kia and he did a great job. He was friendly, knowledgeable and quick. Thanks my friend!

Ch
Review №14

Merritt helped me out, went out of his way to make sure I had correct fit for my windshield wipers and if was satisfy with them. Great guy!

Ra
Review №15

Merrill did a fantastic job testing my battery this morning and giving me guidance on what I should do when ready to replace

De
Review №16

A busy place but staff is always helpful.

Bi
Review №17

It was apparent on my visit that customer service is a priority at this location. When I entered the store, I was greeted by Merrill. I described the issue I was having with my care, and we thought to test the battery. All within 15 min my battery was tested; he showed me where it was reading a bad battery. He then explained my warranty and replaced the bad battery in my car. This location is by my job, not by home; with that said, I found my new AutoZone.

Kr
Review №18

Both customer service agents were very friendly and helpful. Angel helped me install my air filter and was so nice!

Jo
Review №19

The employee was nice angel helped me fix my car battery 5 stars

Na
Review №20

I called ahead to see if they had my car battery in stock, which they did, once I got there Merrill provided excellent services, new battery in less than 10 minutes.

Ca
Review №21

Jonathon H came out in the heat to change my boat battery, he was awesome!!!

Qu
Review №22

Since I’ve been shopping for parts and accessories for my vehicles, I honestly have never came across such competent, Courteous, warm welcoming, knowledgeable and helpful team. I reside in west lake worth and I will be traveling to this store every time I need parts and accessories because this level of service deserves every dollar I spend there.The manager Miss Tonya is very professional and knowledgeable keep doing a great job in leadership and service.👍🏾

Mi
Review №23

Good place, friendly staff.Follow me on IG @monzonjeweler

Ch
Review №24

One box at a time. Autozone is it for your car troubles. From Ms. Tanya the store manager, to Mr. Gavin the Parts Counter manager they have the knowledge and customer service you need with a smile. Including free battery test and charges. Alternator test (free). Need a light bulb changed, give them six feet and they will have them switched out while your shining bright before the moon takes over. Car making funny noises, get your diagnostic test done for (free )to take to a mechanic in case you need a second opinion. They honor those who have served this country so let them see you military or veterans Id for a little something sweet. Got a mechanic that needs parts at a discounted price. Have them sign up with Autozones Commercial account. These are the people you probably see everyday and dont realize how much they mean to you. So mask up, give them some space,an with patience and love let keep America moving forward. Last but not least I obtained all this information through Ms.Tanya Grant. Please give her a raise so she can pay it forward to her team. Thanks Tanya for showing how its supposed to be done and that women run the world one part at a time.

Ch
Review №25

I’m embarrassed that I did not remember the name of the lady who helped me out with my windshield wiper installation, but she was GREAT ‼️Perhaps the store manager can give her an Atta-Girl for me!Store transaction #473803.

Du
Review №26

Everything was perfect! Gavin helped me, he was spectacular, great communication, and helped me find exactly what i needed! If you ever go there ASK FOR GAVIN! thanks again..

Lo
Review №27

Scott is the one to find. Very helpful and great sense of humor. Clean store. Best thing, Its a local store.

Sh
Review №28

Roderick.... The Guy at the counter was very nice and informative. Not only did he know exactly what I needed he even gave me some pointers on how to make the job easier. You guys need more of him in other locations

Tr
Review №29

The staff there is great especially Tanya. I love shopping there for all my car needs!

Ni
Review №30

The customer service was phenomenal! Went in with my check engine light on and a young man by the name of Joshua helped me out with everything I needed!!! Will most definitely come back to this location for all my future parts! Thanks a lot again you guys keep up the hard work!

Yo
Review №31

Right answer to my needs. The cashier even went to my car to get my vin # while others might asked me to go get it. I received money back. Overall excellent.

Be
Review №32

This store is amazing !! I was greeted as soon as I walked inside customer service is amazing!! I was helped by Jennifer who was so knowledgeable and helped me find the exact things I needed for my vehicle and taught me a few things myself! Definitely recommend this store the whole staff is great and knowledgeable!!!

Ha
Review №33

I came into Auto Zone and was immediately greeted by a friendly “hello, how can i help you?” I believe her name was Bianca and wears glasses. She helped me pick the best wind shield wipers for my car and also installed them. She deserves a raise.

Ed
Review №34

Had what I wanted, fast and friendly. They make a bad neighborhood better!

Br
Review №35

My experience at AutoZone store number 1273 has always been a joyful experience every time I come in for whatever part that I need for my car, or just in general just to ask questions.... Mr. TRAVIS GOLDWIRE in my opinion exceed expectation he is a wonderful manager and he has wonderful problem solving skills if I can recommend your store to anyone else friends, family, or just strangers I would highly recommend this store because of mr. Travis goldwire its always a pleasure to come in and this young man is working..😁

Br
Review №36

This auto zone is the best auto zone I’ve been in for awhile!! As soon as I walk in it’s the most genuine greetings I get anywhere I go. I’ve also got the most help with things I didn’t understand or even wrap my brain around I don’t know a thing about cars!! Ask for Ronaldo’s help he will get you where you need to be!

Te
Review №37

The employees are awesome and extremely helpful. I thought I needed an alternator and Ms. Tanya Davis took the time to find out I needed a battery. Thanks 😊

Ax
Review №38

Employee named Josh gave me great service and advice on my vehicle helped me with everything I needed with my car (which was transmission and gasket) gave me the best options for my budget and even signed up for the rewards program will definitely come back again!

Eu
Review №39

They take care of your whats and needs also friendly ☺️ and great services

Th
Review №40

Friendly and very helpful always, batteries are always installed free, and you have insist the employee to take a tip....Merrill was extremely friendly, knowledgeable technically talented. My issues were solved in a very short time, and hes an asset to your store! Highly recommended!

Er
Review №41

The staff was friendly and the employee Angel helped me out a lot.

La
Review №42

Bianca was very helpful with my car showing me where my transmission stick was located.Nice person

Br
Review №43

This store is amazing. They have an amazing associate. Michael Green took the time to help us find out what was the problem with our KIA Stinger and I really hope for you guys praise him for his hard work. And Id highly recommend him to other customers.

Em
Review №44

There should be more people like Michael G to show worker’s how to provide great customer service. He was very kind, patient, knowledgeable. Thank you for your expertise & keep up the great work. Hey corporate give this man a raise he deserves it.

Ni
Review №45

I love this store, Gavin was amazing! I was looking for a battery for my car, and searching everywhere. Gavin took his time explained to me what I needed, and installed the battery! Gavin needs a raise.

Br
Review №46

One thing I hate is changing wiper blades. Always seems to be more complex than it should. Thanks to Edwidge for taking on the job for us.

Ph
Review №47

I had a issue with i thought was my battery because my light was on but it was my alternator a employee named Brian was very helpful. I saved time because of his experience and customer service

Ja
Review №48

THE BEST AUTO ZONE EXPERIENCE THIS FAR ‼️I went into the store for battery issues and Edwidge Desir was very knowledgeable on batteries. He fixed the problem saving me tons of money on a expensive mechanic 👏🏽

Bz
Review №49

Tanya help install a battery that I have difficulty with for some moths. She was very helpful and nice thank you autozone

Al
Review №50

Michael Green help me amazingly with my kia stinger. I would highly recommend him to others. Very professional young man as well very handsome

Ma
Review №51

I am giving a 5 star review only for Therese Profit, she was extremely helpful today in assisting me with my battery. Her customer service skills are amazing and she was the only one who acknowledged me and helped me out, even when I went into the store and asked for help, I was told to wait outside and someone would help they did not, Ms.Profit saw me outside and offered help after she was already in the heat assisting some one else. She is a valuable and helpful employee.

ch
Review №52

Scott was amazing, knew exactly what I was looking for, very helpful, i definitely recommend this auto zone

Pa
Review №53

Great staff! this place keeps surprising me, from Porsche air shocks to same day MAP sensor for a crossfire. Anyways, this store directly contributed to my autocross record and SCCA s Time Trial wins. Thx

Ke
Review №54

Tanya is the best. She assisted me with finding the correct windshield wipers for my vehicle. Her customer service skills were amazing. She was friendly, helpful and knowledgeable.

A
Review №55

Great customer service, good items, very helpful that Scott is spanish speaker

Ch
Review №56

Im extremely angry with the service that I received tonight! I arrived at your store at 7:50 and was told that your establishment was closed. The sign on your door states that you guys close at 9pm. Two guys came to the front door and stated that you close at 8, I said well its 7:50 can I come in! They saif its closed. I have already paid my mechanic to be at my house at 6:30 to do my brakes. I only had an hour for my lunch break and had no time to run to another store. Now I have to inconvenience my morning and go to the store tomorrow. I called the district manager and left a voice message and will update after I hear from them!

Be
Review №57

Gavin M. made my autozone experience painless and simple. His customer service was on point. I have been to this location several times. He is very professional and efficient. He has replaced my battery and ran the reader on my car with my check engine light on. My car was not in the best of shape, but he was very patient. Again Gavin M. will make your experience quick and easy.

Wi
Review №58

Love the atmosphere, makes you feel like family.

Ga
Review №59

Needed some parts,but the guys didnt want to bring them in from another store and I spend a couple thousand a year at this store so I went down the street and they had no problems bringing the part from another store and being in the customer service for 40 years they have lost a customer

Do
Review №60

Thanks for the excellent service that you and your team provide, you’re really setting the standard on how businesses should work together with the community, thanks from me and my grandmother!

Ra
Review №61

Very Professional and Courteous and reasonable pricing.

te
Review №62

GREAT CUSTOMER SERVICE !!!! MY BATTERY DIED THIS MORNING AND I REMEMBERED I HAD A WARRANTY ON MY BATTERY I CALLED AND THEY SAID ALL I HAD TO DO WAS COME IN .GOT THERE AND THE SWITCH WAS QUICK, I LITERALLY DIDNT WAIT AT ALL WHICH I LOVED BEING THAT I WAS ALREADY LATE FOR WORK. GAVIN WAS THE ONE WHO ASSISTED ME AND HE WAS AMAZING GREAT CUSTOMER SERVICE AND HE KEPT A CONVERSATION THROUGHOUT THE PROCESS HE WAS VERY HELPFUL AND DIDNT SEEM FRUSTRATED THAT HE HAD TO HELP I LOVE THE NEW STAFF HERE THE OLD STAFF HAD BAD CUSTOMER SERVICE AND WAIT TIME WAS EXTREMELY LONG THANKS AGAIN FOR THE GREAT CUSTOMER SERVICE 💪🏾

St
Review №63

Gavin is amazing. In and out with a new battery in 15 min. Thank you so much!!!

Ca
Review №64

Tanyas professionalism was amazing and on point ! She was able to help me with all of my needs and get me in and out the store in a timely manner !!! I was so impressed at how much this woman knows about cars ! Thank you tanya !!

Ji
Review №65

I have been buying products from AutoZone and now this location for many years. They have provided great and friendly service. During busy times they still give you their undivided attention. As an example, today with Mr Michael G. I went there for advice only and Michael was well prepared and answered all my questions. He spent 30 minutes with me. Thank you.

Sa
Review №66

AutoZone in Riviera Beach FL has a very friendly staff. I tested for a bad battery and Elie assisted the purchase, including the pros and cons, best warranty, best cranking amps, installing and replacement if the battery is defective. Also, he was knowledgeable about what I wanted instead of what was recommended.

Ke
Review №67

I enjoy every place I went

JA
Review №68

I always shop at this autozone great customer service Tanya the store manager has wonderful customer service always helps me out and gets me everything I need.

Dr
Review №69

Edwidge and tanya was a very good help the beat ive seen they help me with my windshield wiper

Ja
Review №70

Staff always helpful and available and always have my parts on time ask for Michael was very helpful and polite!

To
Review №71

Ms.Tonya and chev and one more cant think of his name. I thank you for your help with my car needs.

Je
Review №72

Shop at this Auto zone quite frequently in Riviera Beach. I like their genuinely warm neighborhood vibe and always willing to help or find someone else that can help if needed.Still a bit astounded though in these days when a company finds they made a mistake and one that I wouldnt have caught, brings it to my attention and in this case after receiving a wrong battery for my vehicle the first time and it not holding up to warranty, they gave me a brand new one and the correct one. Thanks as money is tight in these times of quarrntine livingThanks

Ch
Review №73

Gavin &’ Michael are very helpful when it comes to explaining parts &’ talking to customers !

Ma
Review №74

Save day keep you on road great help

Go
Review №75

Schneider gave great customer service while assisting in helping check my engine. My check engine piece was a bit broken and he had to do a little extra work then normal to hold the piece down while hooking up the device to it. Greatly appreciate his service this morning.

Re
Review №76

They normally have the parts and service and if it has to be ordered that is not an issue. My experiences have made me comfortable with AutoZone, regardless of the branch.

Sa
Review №77

Elie an employee at AutoZone help me. I appreciate coming to AutoZone. I love coming in. Cuz the people that are always helpful.

Be
Review №78

Very helpful staff in my experience

Ro
Review №79

Great and friendly service. Scott replaced my turn signal bulb with a smile. The manager came out to check on the work and he was also friendly and smiling. It’s always nice to shop with happy employees.

Jo
Review №80

The sales associate was very excited to help me. He went far beyond the normal service I expected. When the first solution did not work he suggested another route to solving my problem. He was determined to have me leave as a very satisfied customer. I am a very satisfied customer.

Ge
Review №81

Very helpful.

Me
Review №82

I am overjoyed right now! I felt like everything that could go wrong was literally going wrong. Then I got to autozone on Broadway and Jennifer V was a as cool as a cucumber. She took care of me of my issue and have me a quote for another part! Thank you so much for helping me!!!

Ca
Review №83

FRIENDLY AND KNOWLEDGE ABLE STAFF

Gl
Review №84

Service is good

Ja
Review №85

Michael and Chris helped me get the right fuel pump for my car. Very professional and friendly. Highly recommend

ri
Review №86

The personal are very helpful and work with you to solve your problem.

ul
Review №87

A employee name Alexis p. was very helpful great costumer skills very friendly and knowledgeable keep up the good job Alexis

To
Review №88

Ive visit the store in Riviera Beach always nice and courteous and very helpful. You have a young manager he is awesome. Will visit every time at this store.

Cl
Review №89

Reliable customer service

Ho
Review №90

Robert BThe man! Took care of mamas car. New battery. Thank you

re
Review №91

Great customer services... I will go out my way just to come to this Auto Zone!!!

Pa
Review №92

Awesome service from Edwidge

To
Review №93

Worlds best angel come out and see Ben he will make sure your life is going well

da
Review №94

Quick and reliable service gave me the correct part the first time unlike some places you go to arent sure about which product to give you or if the product theyre selling you will actually fit this place was 100% sure on what they were giving me and as well as gave me a multiple selections of which product and which quality of product I wanted would recommend this location for service

As
Review №95

Amazing staff! Everyone was extremely helpful and willing to go above and beyond in helping replace my battery a figure out why my car wouldnt start. Special shoutout to Gavin, Wesley and Ben for all of their help!

He
Review №96

The service here was outstanding. The attendants went well above and beyond to make sure my needs were meet. They manager on duty was as nice and professional and curtious as she could be. This is good old fashioned customer service at its finest. The next time I drop into this AUTOZONE I will be buying the young lady and the young man who waited on me today 8/22/2018 lunch. Thats a promise.

No
Review №97

I found what i needed an even though it costed alot. Tanya friendly attitude made it worth it thanks

Pa
Review №98

Customer service is good but the surrounding area looks lot creepy after sunset. It is ok to buy your product and run back to your car. Visited 3 times so far never had issue with the customer service.

La
Review №99

Everyone was very helpful and kind

Da
Review №100

Useless this place should be leveled they be better off hiring Rocks to work the store at least that way I can bash my head in after waiting for a half hour in line for 4 lug nuts while 4 employees try to figure out 1 computer. Useless drive down the street somewhere else

Information
21 Photos
100 Comments
4.2 Rating
  • Address:2417 Broadway Ave, Riviera Beach, FL 33404, United States
  • Site:https://autozone.com/locations/fl/riviera-beach/2417-broadway-ave.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A1273&y_source=1_MjQ2ODg0MC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 561-841-0935
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Similar organizations