I got my windshield replaced on July 30, 2021 by Chris and it was an extremely quick yet well done job. Very good pricing and I couldn’t be more thankful for how quickly they got out to my home which was a good distance from their facility. Definitely recommend them.
Christopher the technician did an excellent job on replacing my windshield at my place of business. Also, the manager previously coordinated everything with our insurance, and made the whole process very easy.
Excellent service. Great service technician. Prompt courteous service. They are now my permanent glass guys. Thank you
Technician was on time highly knowledgeable and of the best in class in his field! Anyone I spoke with from start to finish were absolutely the best! Im partners in in a paint and body shop to which I have now found my new glass supplier!
I was able to get an appointment the very next day. The technician was professional and the work was completed very quickly. I would recommend them to anyone who asked for a recommendation.
I had my windshield replaced after hitting a down tree after a storm. I scheduled my appointment on a Saturday for the following Monday morning to be replaced at a local business because thats where I had to leave my car.Called me Monday and said they didnt get the glass and rescheduled for Tuesday, which wouldve be fine except I could no longer keep my car parked where I had left it. So I asked for them to come to my house less than 15 minutes down the road. I was told that they did not service my home address. So I had to drive my car with a busted windshield TWICE in order to have the windshield replaced.Later on the same day of replacement my passenger side windshield wiper blows off and scratches the windshield after noticing that the wipers arent even operating correctly, like he had put them back on backwards. This was also accompanied by an ungodly whistle if I had gone over 50 mph.So I call them back to complain and they said that they would replace the windshield in a week, after the glue had set.So I argued to have them come to my house over driving 15 minutes to meet them when I was literally the next town over and the technician who replaced my windshield had mentioned he was driving to Ohio after he was finished with my car.They called me again the next Monday morning saying that they didnt order the glass and it wouldnt be there in time to replace it Tuesday so they would have to reschedule again for that Wednesday. I said fine, I just want wipers that work correctly and a windshield that isnt scratched.When the technician arrived at my house he tried to talk my finacee out of replacing the windshield stating that hed get chewed out over the mistake and that the company wasnt liable to begin with.
Called about a windshield had a good price,but no technician to install it.
Randy Hall was the nicest and one of the most professional people that I’ve ever dealt with in costumer service. He was on time and kept me up to date with information about my glass replacement. I wouldn’t trust any other glass company and will continue to do business with Glass America in the future!!
From the lady that worked to make sure that I received the right windshield for my 2004 Chevrolet to the man that out to my house and put it in super nice and friendly staff Thank you
Great service. Very professional and best of all ON TIME! Love it, highly recommend
The last winter storm put a long crack in my front window ( drivers side ) I called three auto glass companies in my area and choose Glass America. They were wonderful and also gave me the best price. Melissa (customer Representative) was very friendly and professional. She took her time in speaking with me, gathering my information and answering my questions I loved that the window delivery and installation date was in a timely manner . Randy the technician called the morning of installation to confirm the time and place. He was also very nice - he let me pick the time that worked best for me. He was prompt on arrival and very professional. After completion, he explained the care of my window along with the warranty and the invoice details. I am pleased with the work and the overall experience with this company. Great choice.
Great service.
Very nice, professional and excellent work.
I had someone break out my rear window in my car at the Roanoke City parking garage so called my insurance agent, Banks Insurance (another great company). They called Glass America who called me within 30 minutes, understood my serious issue as I could not drive the car.They had someone at my work with 3 hours, replace the window and clean up all the glass in the car as if nothing happen. The gentleman doing the work was friendly and very respectful of the vehicle and surrounding. Will certainly use them again in the future and highly recommend them.
Just had two chips repaired, very reasonable prices and the work was done quickly. I also had a scratch that they told me couldnt be fixed but the tech buffed it and managed to improve it significantly. Friendly and courteous employees.
Glass USA easliy had the best price out of any other company to replace my front windshield, they came to me at my home which was very convenient, they disposed of my previous windshield no cost to me at all, they came on time, and they finished the job in less than an hour. Very satisfied!
Staff is very friendly & courteous, performed the job very quickly and did a top notch job... thanks again..
I have used Glass America for all my glass needs, they are a first class facility and I would recommend them to anyone looking for a professional job!
Great prices and great people
Friendly, fast service
Website says you are open on Sunday...Im here you are not!
Service was excellent and all appears to be well. Ask for Dean.
Poor work go somewhere else unless you like water leaks
Great customer service
Great job the guys on Peters creek road in Roanoke VA do good work &are very accommodating.