Very nice bookstore located in the Valley View Mall in Roanoke, VA. Ive been there for the very first time and really liked it. Huge variety of books, different areas, different interests, many great world famous, as well as less known authors. Also lots of magazines, calendars and diaries. Id say that everyone may find something interesting for himself or herself. 😁📚📖📕👍🏻 And when you finish with your shopping, you may have a seat in a nice small cafeteria and get a cup of good coffee. ☕😊 Highly recommend it.👍🏻

Amazing selection! Well to decently priced. Love this store.

Has a new feeling with the updated layout. The back gate closes at 8:30pm, so have everything you want to accomplish inside the mall done before then or you will have to walk around.Also, the Starbucks in the store shuts the oven down early even though the store closes at 9. So dont get your hopes up for a hot bakery item or sandwich because its too much for them to push a button to heat a convection oven back up in 5 minutes.

Clean and helpful staff. Love visiting

Excellent staff; but the variety is often lacking. However, it cant be expected there carry every single book in their catalog. The store would have to be 10 times its size. So for how big the store is, the selection isnt bad.

I love this establishment!📝📈🧠👑🙌🏿

I love this store it is amazing I bought a lot of book here

Looking for just the right present... Staff was very helpful and answers all our questions!

I like Barnes and Noble. Because it looks nice inside, and I like how it has more than just books it has toys and stuff that people are interested in. I know this is not Barnes and Nobles fault but I see a lot of children wondering around with no parents watching them.

Okay first this isn’t in regards to BN themselves but the cafe. The cashier Alicia is extremely rude toward customers. When asked if they had certain menu items she responded in a snippy tone. She has a very poor customer service attitude and this isn’t the first time I’ve encountered this attitude. A few times I’ve been completely ignored when I’ve entered the cafe. I’m sure it gets busy and I realize people have bad days but this is the third time I’ve encountered this and quite frankly it’s getting old.

I think its a great place for study infoAnd research on different things that you may want to know books are reasonably priced

Love coming to Barnes and Noble. I like the inexpensive books they have as you come in the front door. Wish their prices were a little cheaper

Went looking for books for the grand children for Easter. As usual, great selection of childrens books at great prices. The only problem I had was there we only one cashier and the line was about 12 people long. The cashier didnt seem to care enough to call for help. Other than that, it was a great visit, as usual.

Love it! Nicely organized everyone is helpful and ready for any question

Since switching to audible for books i hadnt been here in a while. Good clean store. Staff seemed helpful. There is a starbucks if coffee is your thing.

What a neat store all kind of stuff to look at at embrowse throw plenty of rented material for all ages and all types of readers readers definitely a nice clean store definitely recommend stopping and checking it out if you ever looking for an account of books very well organized friendly staff and very well located inside the mall

Very cozy atmosphere for book lovers. Great customer service as well!

Books, I love them, they have them... enough said!

Oh what a day we went to build a bear !! Stop inside to look at kids books and use the bathroom at Barnes & Noble mobile

Very peaceful store and very good selection on many different ittems

Nice place. Its Huge. . Didnt buy anything though.. just window shopping at the time.

Decent selection but prices are a bit high

Very friendly and clean easy-going

I cant wait until the day that I can see my own books on their shelves.

I love Barnes and Noble i go here for all my books and music my kids even love it here.

So rare to find one. But was pleasantly surprised with this one.

Lots of fun to wander a bookstore in todays tech world and found a couple of great books.

Great for books and magazines. They even have toys for kids and adults. This one has a Starbucks inside. Not all do. Overall has somewhat of a coffee shop feel to it.

Great selection thats easy to find and great staff

Love 2 read, n had excellent help.

Just stop in get get my granddaughter a gift card because she loves to read. It was an easy transaction. Store is clean.

Great place to get a book. They have a service join its good you usually pays for its self. Still no chairs. But coffee if you like. Cone buy a book or CD or record.

I immediately got help with finding help with all my needs. Thank You 😊.

Who doesnt love a place as laid back as a book store? Great customer service and selections.

Awesome book store. I went job hunting today. Last place I stopped

Looking for next years calendar but not finding any pocket size ones out yet

Great store, friendly staff and comfortable environment with a nice ambiance to it. 👍

Love all the books they have on the shelves. Great store and great peoplework there. If you need any help finding a book they are right there tohelp you!! The coffee shop in store is an added bonus.

I did not buy anything, but was treated like a queen. Store is well stocked, just didnt have what I was looking for. Very nice customer service.

The staff is very friendly and let you browse uninterrupted which is refreshing

Their Sci-Fi section is very limited, and they carry best-sellers and newer releases so older items wont be there, but the YA section was very nice, and theres always something interesting for the kids.

I came at 6:50 to pick up a book for my class. I went to buy a cookie at the cafe, they had already closed the cashiers, and refused to work out anything with me despite it being 10 minutes before closing. I walked to the back to look at available books in the medicine section, but it was blocked off due to construction. No alternative was offered. I love Barnes and Noble, but this location has horrible customer service.

The store is fine, its clean and the staff are friendly but shelf organization is a mess sometimes.

I love the store. Has a little bit of everything.

Nice place to enjoy the day with the family. Great staff

Found what I needed and always good customer service.

Love the selection of books they have.

Good store, always enjoy barnes and nobles.

Love the store setup. Associates could be a bit friendlier.

It was great. I was able to walk get what I was looking for. I went right to check out. I was in and out in less than 10 minutes. That is fantastic for the Christmas Season.

Good store when you need a Becket

They have a lot of neat things and the staff was very helpful.

My wife and kids love this place.

Loved this place. The people were very helpful.

Havent been in a while but a good place to visit pick up some books things of that nature

The bathroom is always dirty with a foul smell

B&N lost my business when they started shelving nonfiction alphabetically by author instead of by subject like libraries do.

I love Barnes & Noble! The coffee is great and there is no shortage of new material to read. Friendly staff and plenty of seating.

Always pleasant staff and helpful. Glad there are still bookstores to visit.

Your classic Barnes and Noble store.Plenty of books, though the one my wife was looking for was not in stock. The vinyl section has shrunk and most were 25% off. Maybe the vinyl boom is over? The CD section was even smaller.

Love the books and gifts here.

Love this place. Although its a bit small, its more personable.

Online service was easy and quick with my order

I love their spiritual section, which for anyone that is looking is in the self transformation section.

This B&N is big and bright and well organized. You enter from the parking lot and theres so much to catch your attention. It is a great way to get inside the mall. But if you are looking for presents or entertainment you might not need to go into the mall. As someone who struggles with limited mobility there is space to move around. My wife always finds presents for everybody. The bargain bins have good titles. The cafe area is comfortable seating for browsing or after buying. If you buy a book or magazine before you go to the cafe your receipt will often have a food or beverage offer on it such as buy one cookie get one free. Its a nice treat.

Do not have Chris linch

I love the variety of books.

Book stores need more attention before books as a medium die out altogether...

Love this store!! Hours to visit!

Good selection of books and other media. Staff polite and helpful.

Love paperback books!

I love Barnes & Noble for my books They are a bit high but if you get them on sale theyre great customer service this time wasnt that good for that reason I gave them three stars

I love love love Barnes & Noble. Found everything we needed except a cashier. With 2 exits, I would think that a register on each end of the store would be the preferred way to deter shop lifting. Just an observation from a former retail manager.

Prices are too high.Shopping for a book for a family member and when i compared prices i found the same book for $ 15 cheaper.So therefore i will definitely do my shopping elsewhere.

I love books I wish they were more affordable. But I love this place alot

Sarah VERY helpful finding what I was looking for.

This came up on phone, I dont shop here anymore because of the charities they and Starbucks support.

Very nice. A great place to buy books, magazines, graphic novels,CD, DVDs. A big kids section with toys and books..can also buy board games and calendars. There is a Starbucks inside which I highly reccomend. All genres of books . Go buy a book and sit in Starbucks and read it. Free wifi to.

The store is nice, the employees are nice and helpful. However, I would never take my kids. There was a person there, blaring very blantant R rated music on their cell phone while looking through the store and no one told them to tone it down (maybe they were scared to say something?). The lyrics were uncomfortable to say the least. If I had my kiddos with me, we would have just left. Same thing at the cafe area upon waiting for my coffee - a handful of kids popping off questionable words and comments like it was nothing - loud enough to be heard from others in the vicinity. This wouldnt change my mind about stopping by from time to time, but it would stop me from going with my family.

They have a few books and things

Still love my books even with all this high tech gadgets....takes me to a relaxing,whole different world where things were so much SIMPLER....I can get lost for hours in a good novel...

Filthy and only one person working.

Found the book I needed with no issues. Polite staff. Cookies were good. Shalom.

Like looking around this store, and also just Love the smell of new books!! Could shop there all day!

Great place to find that book you been looking for!

One of my favorite stores! Always friendly and clean.

Good food mad service

Book stores are always fun.

Very clean and plenty of room for social distancing.

Good variety here.

Dont know i didnt go in there

Love this store! I could spend all day in there!

Awsome quite experience

Wish they would put reading chairs in. This is my go to when the kids hit the mall.

Went to the cafe in the store, baristas were friendly and nice, got the chai latte and apple tart and both were delicious. Very satisfied.

I love to purchase games as well as their unique cards.

Love this place

Excellent service

The book attendant was very helpful in helping to find a puzzle 😀

Always a pleasure getting to come in here❣